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Advances in Human Resources Management and Organizational Development最新文献

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Emotion-Based Approaches to Personnel Management 基于情感的人事管理方法
Advances in Human Resources Management and Organizational Development Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-8398-1
S. Fazzin
{"title":"Emotion-Based Approaches to Personnel Management","authors":"S. Fazzin","doi":"10.4018/978-1-5225-8398-1","DOIUrl":"https://doi.org/10.4018/978-1-5225-8398-1","url":null,"abstract":"","PeriodicalId":190605,"journal":{"name":"Advances in Human Resources Management and Organizational Development","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125658097","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
Customer Perceptions of the Banking System Through Customer Relationship Management in Pakistan 巴基斯坦客户关系管理对银行系统的客户认知
Advances in Human Resources Management and Organizational Development Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-8451-4.ch007
T. Rehman, S. Bukhari, G. Dastgir, Mehmood Ahmed Usmani
{"title":"Customer Perceptions of the Banking System Through Customer Relationship Management in Pakistan","authors":"T. Rehman, S. Bukhari, G. Dastgir, Mehmood Ahmed Usmani","doi":"10.4018/978-1-7998-8451-4.ch007","DOIUrl":"https://doi.org/10.4018/978-1-7998-8451-4.ch007","url":null,"abstract":"CRM refers to a set of business tactics, tools, and procedures that aid in developing long-term connections between businesses and their customers. The purpose of this study is to give the initial findings of customer relationship management. Little research exists in this sphere concerning the banking sector. The sample size is 30 customers of a local privatized bank in Karachi, as it is the hub of financial activities in Pakistan. The survey is adopted from Lu and Shang's work with few changes. This study will analyze whether the instrument is reliable or not. Cronbach's alpha value has been found to evaluate the reliability and internal consistency of the instrument. In this study, the levels of agreements and disagreements have been used to conclude the respective instrument's validity.","PeriodicalId":190605,"journal":{"name":"Advances in Human Resources Management and Organizational Development","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132951578","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Influence of Religion and Spirituality on Managing Individuals in Organizations 宗教与灵性对组织中个人管理的影响
Advances in Human Resources Management and Organizational Development Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-9319-6.ch005
Nehal Fareed El Naggar, Jalal Nasser
{"title":"The Influence of Religion and Spirituality on Managing Individuals in Organizations","authors":"Nehal Fareed El Naggar, Jalal Nasser","doi":"10.4018/978-1-7998-9319-6.ch005","DOIUrl":"https://doi.org/10.4018/978-1-7998-9319-6.ch005","url":null,"abstract":"Religion is a cornerstone of any society as it affects politics, law, economics, science, and is reflected throughout history in arts and more. In contrast, spirituality is an individual practice with the aim of mindfulness and having a sense of peace and purpose. This research aims to investigate the influence of religion and spirituality on organizational behavior in organizations in Bahrain specifically with regard to managing individuals in Bahrain. A sample of 46 valid responses was reached due to the sensitivity of the topic. Nationality was found to have a statistically significant effect on ‘behavior-based religion'. Principal component analysis found two distinctive factors among the religion values indicators being referred to as ‘behavior-based religion' and ‘belief of religion'.","PeriodicalId":190605,"journal":{"name":"Advances in Human Resources Management and Organizational Development","volume":"72 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130290642","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Future of Work, Work-Family Satisfaction, and Employee Well-Being in the Fourth Industrial Revolution 第四次工业革命中的未来工作、工作-家庭满意度和员工幸福感
Advances in Human Resources Management and Organizational Development Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-3347-5
E. N. Abe
{"title":"Future of Work, Work-Family Satisfaction, and Employee Well-Being in the Fourth Industrial Revolution","authors":"E. N. Abe","doi":"10.4018/978-1-7998-3347-5","DOIUrl":"https://doi.org/10.4018/978-1-7998-3347-5","url":null,"abstract":"","PeriodicalId":190605,"journal":{"name":"Advances in Human Resources Management and Organizational Development","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130467565","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Alternative Accommodation Businesses Within the Context of Future Jobs in the Tourism Industry 旅游业未来工作背景下的另类住宿业务
Advances in Human Resources Management and Organizational Development Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-5760-9.CH013
A. Gökdeniz
{"title":"Alternative Accommodation Businesses Within the Context of Future Jobs in the Tourism Industry","authors":"A. Gökdeniz","doi":"10.4018/978-1-5225-5760-9.CH013","DOIUrl":"https://doi.org/10.4018/978-1-5225-5760-9.CH013","url":null,"abstract":"The rapid development of transportation and communication technologies, improvements in distribution of income, and expansion of the right to vacation to masses are growing the tourism market all over the world. The demands are diversifying and different sub-markets that address the increasingly varied understandings of vacation and accommodation are emerging in the growing tourism market. This study is the summary of the project TR/22/TRA2/0005 supported by the GMKA within the Financial Assistance Programs in 2013 and completed on February 21, 2014. Additionally, in this study, the activities carried out within the scope of the project were examined especially in terms of the webpage, tangible outputs of the project have shed some light on the future of secondary homes, and concrete suggestions were offered in terms of work to be done hereafter. This study has examined alternative accommodation businesses as a new field of work that sheds light on the future of the tourism sector. In this framework, alternative accommodation businesses (such as Airbnb, HomeAway) are discussed.","PeriodicalId":190605,"journal":{"name":"Advances in Human Resources Management and Organizational Development","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131658449","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Organizational Structure at the Contemporary Interface 当代界面的组织结构
Advances in Human Resources Management and Organizational Development Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-5760-9.CH001
L. M. Thanh
{"title":"Organizational Structure at the Contemporary Interface","authors":"L. M. Thanh","doi":"10.4018/978-1-5225-5760-9.CH001","DOIUrl":"https://doi.org/10.4018/978-1-5225-5760-9.CH001","url":null,"abstract":"Organizational structure in today's complex ecosystems of the hospitality industry should be redesigned to secure their well-connected, leading, and adaptable position for success in the digital age. The combination of both traditional hierarchical and network structure has been used in this chapter as a practical framework to foster hospitality firms' corporate culture in triggering a virtuous cycle of growth. It also provides an operational insight into the opening question of how the organization as networks could be nimble, swift, and creative enough to grab opportunities at the social and digital interface. For this purpose, development of digital capabilities is one of the most critical needs for most leaders, from both customer and employee perspectives. An integrated corporate entrepreneurship attribute is also presented in a well-connected organizational structure that further provides various digital HR solutions of how to design tri-dimensional value propositions with real-time decision-making capability.","PeriodicalId":190605,"journal":{"name":"Advances in Human Resources Management and Organizational Development","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123251349","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Dataveillance in the Workplace 工作场所的数据监控
Advances in Human Resources Management and Organizational Development Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-8516-9.CH019
R. Connolly, C. McParland
{"title":"Dataveillance in the Workplace","authors":"R. Connolly, C. McParland","doi":"10.4018/978-1-5225-8516-9.CH019","DOIUrl":"https://doi.org/10.4018/978-1-5225-8516-9.CH019","url":null,"abstract":"The many obvious benefits that accompany digital technology have been matched by some less welcome and more contentious impacts. One of these is the steady erosion of employee privacy. Whilst employee performance has frequently been the object of scrutiny, the increasing number of organizations that monitor employees through advanced digital technologies has added a dystopian edge to existing employee privacy concerns, particularly as many employees are unable to exercise choice in relation to use of these technologies. If unaddressed, their concerns have potential to impact the psychological contract between employee and employer, resulting in loss of employee trust, negative attitudes, and counterproductive work behaviors. This chapter outlines some of the emerging issues relating to use of employee monitoring technologies. It summarizes both management rationale for monitoring as well as employee privacy concerns and proposes an ethical framework that is useful for balancing these differing perspectives.","PeriodicalId":190605,"journal":{"name":"Advances in Human Resources Management and Organizational Development","volume":"175 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121430882","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Factors Affecting Overall Life Satisfaction for Work-From-Home Employees 影响在家工作员工整体生活满意度的因素
Advances in Human Resources Management and Organizational Development Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-8451-4.ch003
Munmun Goswami
{"title":"Factors Affecting Overall Life Satisfaction for Work-From-Home Employees","authors":"Munmun Goswami","doi":"10.4018/978-1-7998-8451-4.ch003","DOIUrl":"https://doi.org/10.4018/978-1-7998-8451-4.ch003","url":null,"abstract":"The COVID-19 pandemic has changed the way we live and work. The situation has exponentially increased the use of online platforms in every aspect. Work-from-home has become more prominent, more widespread, and a routine of life rather than the exception. Within this context, drawing support from the conservation of resources theory, a conceptual framework is proposed to list the various factors affecting the psychological capital (PsyCap) which in turn impacts overall life satisfaction. The model is empirically validated with data from the Indian working population using structural equation modeling. Specifically, it was observed that remote abusive supervision, family demands, and work demands negatively influence PsyCap. Simultaneously, social support from work and family (colleague, team, partner/spouse, and parent) positively influences PsyCap. PsyCap, in turn, influences their overall life satisfaction. Psychological detachment negatively moderates the relationship between remote abusive supervision and PsyCap. Implications and future scope of research are also highlighted.","PeriodicalId":190605,"journal":{"name":"Advances in Human Resources Management and Organizational Development","volume":"68 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126317444","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Human Behaviour in Organizations 组织中的人类行为
Advances in Human Resources Management and Organizational Development Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-9319-6.ch001
Ebtihaj Al-Aali
{"title":"Human Behaviour in Organizations","authors":"Ebtihaj Al-Aali","doi":"10.4018/978-1-7998-9319-6.ch001","DOIUrl":"https://doi.org/10.4018/978-1-7998-9319-6.ch001","url":null,"abstract":"It is crucial to grasp individual behaviour in organizations. This can shed light on evaluation of organizational outcomes. The evaluation can assist in deciding changes required. This chapter investigates organizational behaviour models. The investigation aims to develop a better comprehension of human behaviour. The chapter examines the most reviewed organizational behaviour models. These models are the human relation, the system perspective, productivity perspective, the human resource approach, the contingency approach, and finally, the situation approach. These models are argued to be elementalistic. The elementalism leads to perceive humans and their behaviour in a partial manner. The Aristotelian structure of language underpinning Indo-European languages upholds such elementalism. The structure is built on three laws. These are “is” of identity, two value orientation, and excluding middle stance. The chapter presents some principles of Islam to transform organizational behaviour models. The model enriched by Islam is argued to be in flux.","PeriodicalId":190605,"journal":{"name":"Advances in Human Resources Management and Organizational Development","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114192580","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Variable Neighborhood Search Algorithm for the Variable Cost and Size Bin Packing Problem 变成本变大小装箱问题的变邻域搜索算法
Advances in Human Resources Management and Organizational Development Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-8131-4.CH001
H. Fraire-Huacuja, A. Padilla, L. Cruz-Reyes, Claudia Gómez-Santillán, Nelson Rangel-Valdez, M. L. Morales-Rodríguez, J. Frausto
{"title":"Variable Neighborhood Search Algorithm for the Variable Cost and Size Bin Packing Problem","authors":"H. Fraire-Huacuja, A. Padilla, L. Cruz-Reyes, Claudia Gómez-Santillán, Nelson Rangel-Valdez, M. L. Morales-Rodríguez, J. Frausto","doi":"10.4018/978-1-5225-8131-4.CH001","DOIUrl":"https://doi.org/10.4018/978-1-5225-8131-4.CH001","url":null,"abstract":"A company that transports goods to supply customers usually needs to plan the routes that the fleet must follow, since transportation means a high percentage of the value added to goods. The vehicles must be loaded with the products located in the warehouse to fulfill the orders requested by customers. Many enterprises use order batching and picking systems to improve the warehouse management. This chapter describes a novel algorithm based on the methodology of variable neighborhood search for the variable cost and size bin packing problem. This problem considers that the sizes and costs of the bins can be different and there is no correlation between them, which is a sensible assumption for the order batching process in many applications. A series of computational experiments were conducted with a set of hard instances to validate this approach. The results show that the proposed algorithm outperforms the state-of-the-art algorithm, and a statistical hypothesis test is used to support the obtained conclusions.","PeriodicalId":190605,"journal":{"name":"Advances in Human Resources Management and Organizational Development","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131386866","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
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