Measuring Business Excellence最新文献

{"title":"Knowledge transferring and conversion in the early stage of collaborative product design by entrepreneurial teams","authors":"G. Laptev, D. Shaytan","doi":"10.1108/mbe-02-2022-0028","DOIUrl":"https://doi.org/10.1108/mbe-02-2022-0028","url":null,"abstract":"\u0000Purpose\u0000The purpose of the study is to discover a model of knowledge conversion and knowledge transferring/sharing barriers in an entrepreneurial team (ET) working with innovative users at the early and fuzzy front end (FFE) stage of collaborative product design (Co-PD) process.\u0000\u0000\u0000Design/methodology/approach\u0000The exploratory research framework included sampling, data collection and data analysis, through sequential levels of categorizations, undertaken jointly with constant comparative analysis. The sample frame is the pool of ETs/startups from university business accelerators that carry out Co-PD at the FFE stage. The research survey is based on observations of the collaborative ETs activities, questionnaires and in-depth interviews with them. The research was conducted on individual and team levels when Co-PD process and ET activities were in progress.\u0000\u0000\u0000Findings\u0000This study identified specific set of concepts of knowledge conversion and transferring/sharing and their barriers that reflect specificity of Co-PD processes at the FFE stage in collaborative ETs. The discovered conversion process is represented by the socialization, externalization and internalization, three-mode knowledge conversion model. The significance of barriers and frequency of their occurrence were measured in knowledge transferring/sharing in collaborative ETs on individual and team levels.\u0000\u0000\u0000Originality/value\u0000This study shows novel insights into how knowledge transfers/shares and converts in the context of ET working with innovative users in Co-PD process at the FFE stage.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-11-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45776677","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Contemporary challenges in the European pharmaceutical industry: a systematic literature review","authors":"Arif Ibne Asad, B. Popesko","doi":"10.1108/mbe-09-2021-0112","DOIUrl":"https://doi.org/10.1108/mbe-09-2021-0112","url":null,"abstract":"\u0000Purpose\u0000The COVID-19 pandemic creates inefficiencies in the health-care system by having devastating consequences. It has demonstrated how inefficiencies in the health system can have a significant impact on social cohesion, economic growth and public confidence in government. The main purpose of this study is to explore the contemporary challenges faced by the pharmaceutical industry in Europe.\u0000\u0000\u0000Design/methodology/approach\u0000This study used a systematic literature review method and adopted inclusion and exclusion criteria after constructive reviews of articles from Web of Science and Scopus databases along with the ranked journals in the Chartered Association of Business Schools to search the following key terms “challenges in the European pharmaceutical industry” during the period from 2011 to 2022. The terms are set to be searched in the publications’ titles, abstracts and keywords.\u0000\u0000\u0000Findings\u0000This study reviewed 57 papers, and the systematic review revealed the vulnerability of the European pharmaceutical industry, such as the default patent system, ineffective research and development, debate on the role of alliances, low level of expertise in the European health-care system, pharmaceutical supply chain management and other issues.\u0000\u0000\u0000Research limitations/implications\u0000This study suggests that future research may explore the challenges of multisectoral and cross-country perspectives to get a better understanding, and for the long-term sustainability of public pharmaceutical spending, new models of enhancing research investments are needed, and Europe can still play a leading role in its tradition structure within capturing innovative ideas.\u0000\u0000\u0000Practical implications\u0000It provides new useful insights to policymakers, global leaders and managers to devise policies to achieve a performance-oriented culture in their institutions and firms.\u0000\u0000\u0000Social implications\u0000The pharmaceutical sector has recognized the influence of social determinants of health. It moves toward sustained sound health of people to have a flourishing pharmaceutical sector.\u0000\u0000\u0000Originality/value\u0000There is an insufficient study on the contemporary challenges of the European pharmaceutical industry. This study presents the argument that earlier studies ignored the contemporary issues facing the European pharmaceutical industry from a comprehensive and wider angle. In addition, the COVID-19 pandemic is a recent occurrence, and it causes inefficiency in the health-care sector, where the pharmaceutical industry plays a crucial role; importantly, this topic is emerging and underresearched in the existing literature. There is also a lack of systematic literature review studies in this field.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-11-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44818042","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Implementing business excellence models in Saudi nonprofit organizations and the impact of human resources availability","authors":"Osama Salih, R. Dolah","doi":"10.1108/mbe-01-2022-0008","DOIUrl":"https://doi.org/10.1108/mbe-01-2022-0008","url":null,"abstract":"\u0000Purpose\u0000This study aims to help nonprofit organizations (NPOs) implement business excellence models (BEMs). The authors identify and rank critical success factors and barriers to implementing BEMs among NPOs in Saudi Arabia and investigate the impact of human resources availability on BEM implementation in these organizations.\u0000\u0000\u0000Design/methodology/approach\u0000Based on the review of relevant literature, the authors designed a questionnaire completed by 138 NPOs. Factor analysis was used to measure and rank the criticality of success factors and barriers to BEM implementation. A Kruskal–Wallis nonparametric test was conducted to compare answers across groups classified by the number of full-time employees in the organization.\u0000\u0000\u0000Findings\u0000The study identifies the five most critical success factors for implementing BEMs in Saudi NPOs: data analysis and reporting capabilities, effective organizational communication, implementation strategy and approach, use of benchmarking and adoption of a clear governance framework. The five most critical barriers to implementing BEMs are the lack of a culture of continuous improvement, organizational strategy, qualified employees, customer orientation and clear organizational roles and responsibilities. The number of full-time employees in Saudi NPOs does not significantly impact the success or failure of implementing BEMs.\u0000\u0000\u0000Originality/value\u0000This paper is a continuation of research that aims to increase BEM adoption among NPOs, including micro-NPOs, in Saudi Arabia and, by extension, other countries.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-10-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44069232","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Facilitating performance measurement and management through digital business strategy","authors":"Mira Holopainen, Minna Saunila, Juhani Ukko","doi":"10.1108/mbe-01-2022-0015","DOIUrl":"https://doi.org/10.1108/mbe-01-2022-0015","url":null,"abstract":"\u0000Purpose\u0000This study aims to focus on the connection between digital business strategy and performance measurement and management (PMM).\u0000\u0000\u0000Design/methodology/approach\u0000The implications of digital business strategy and its dimensions with regard to PMM were investigated through a survey. The survey questionnaire provided 202 valid cases with a focus on senior management of small- and medium-sized enterprises. Strategic dimensions were identified from the literature on management in the context of digitalization to build a theoretical framework that highlights the mechanisms that companies should focus on when managing and implementing digital technologies successfully.\u0000\u0000\u0000Findings\u0000The aspects that comprise digital business strategy are grouped into five major dimensions: technological understanding, goals, resources, management and responsibilities. The study reveals a direct and positive relationship between goals and management related to digital business strategy and PMM.\u0000\u0000\u0000Research limitations/implications\u0000The study contributes to the existing PMM literature in the context of digitalization.\u0000\u0000\u0000Practical implications\u0000The results indicate that if a company has excellent goals and management with regard to its digital business strategy, it uses PMM in a more successful and effective way.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this study is among the first to examine PMM in terms of managing digital business strategy by trying to determine the extent to which the elements of digital business strategy can be integrated effectively into PMM.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46818600","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Exploring intellectual capital disclosure and its determinants in knowledge-based institutions: empirical evidence from international universities","authors":"Filippo Vitolla, Nicola Raimo, G. Nicolò, Alessandra Ricciardelli","doi":"10.1108/mbe-01-2022-0020","DOIUrl":"https://doi.org/10.1108/mbe-01-2022-0020","url":null,"abstract":"\u0000Purpose\u0000This study aims to add empirical evidence to the intellectual capital (IC) literature by enhancing understanding of voluntary online IC disclosure (ICD) practices in knowledge-based institutions such as universities from an international standpoint. The ultimate purpose of this study is to examine how different variables related to size, internet visibility and certain corporate governance attributes (i.e. board size and board gender diversity) affect the extent to which universities from different world’s countries convey ICD through websites.\u0000\u0000\u0000Design/methodology/approach\u0000This study investigates a sample of 100 international universities selected according to the QS World University Rankings 2020 to examine the level of ICD provided through their official websites. It uses a content analysis to measure the actual amount of IC information disclosed by these universities and a regression model to test the impact of the explanatory variables.\u0000\u0000\u0000Findings\u0000Empirical results demonstrate a negative impact of the board size and a positive effect of board gender diversity and internet visibility on the level of IC information disclosed by international universities on their website. They also demonstrate a non-significant effect of university size.\u0000\u0000\u0000Originality/value\u0000This study contributes to enriching the academic literature in different ways. In the first place, it extends the field of application of the stakeholder theory. In the second place, this study sheds light on the actual ICD level of international universities. In the third place, it examines the ICD through a channel – websites – which are still little explored by the academic literature. Finally, this study increases knowledge about the factors that can influence the ICD disclosure of international universities.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46111959","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Assessing the resilience of organizations in the context of uncertainty","authors":"I. Bartuševičienė, Ona Grazhina Rakauskiene, Asta Valackienė","doi":"10.1108/mbe-05-2022-0066","DOIUrl":"https://doi.org/10.1108/mbe-05-2022-0066","url":null,"abstract":"\u0000Purpose\u0000The purpose of this paper is to define the main dimensions/aspects of resilient organizations and propose a benchmarking model to assess an organization's resilience in the context of uncertainty.\u0000\u0000\u0000Design/methodology/approach\u0000The systematic literature review method was applied to collect and synthesize relevant scientific literature from 2001 to 2022 to construct and validate a methodological approach.\u0000\u0000\u0000Findings\u0000This paper proposes a conceptualization of organizational resilience as the capacity of an organization to first remain stable; then prepare, absorb and recover after a crisis; adapt to the new environment; and, finally, use the developed experience to enhance the capacity for transformation, playing an essential role for coping with uncertainty.\u0000\u0000\u0000Research limitations/implications\u0000Resilience is recognized as organizations’ ability to adapt to the new conditions, influenced by the crises. Moreover, it supports the recognition of the learning phase that allows for growth by constantly learning from emerging situations and gaining unique experiences. These observations allow us to suggest the twofold approach. The first distinguishes the resilience as organizations’ ability to adapt to the changing environment, that is, bounce back, while the second highlights the importance of learning capacity, that is, bounce forward.\u0000\u0000\u0000Practical implications\u0000The authors suggest to adopt the conceptual framework of the bounce forward phenomenon using the Resilient Organizations’ Resilience Benchmark Tool to assess organizational resilience. This would determine the overall resilience by identifying the links between bouncing back (preparing, absorbing, recovering and adapting) and bouncing forward (enhancing learning capacity).\u0000\u0000\u0000Originality/value\u0000Having reviewed the methodologies in the extant literature to evaluate organizational resilience and explored the similarities and differences between them, the authors concluded that the Resilient Organizations Resilience Benchmark Tool (2017) is the most appropriate three-dimensional tool because of its universality and comprehensive scope. These three dimensions consist of: leadership and culture; networks; and change readiness. This methodology assesses organizations' perspectives regarding resilience based on their ability to respond to and manage crises and their ability to bounce forward successfully.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44385610","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Blockchain for electronic medical record: assessing stakeholders’ readiness for successful blockchain adoption in health-care","authors":"Benedetta Nicolai, Salvatore Tallarico, L. Pellegrini, L. Gastaldi, Giacomo Vella, S. Lazzini","doi":"10.1108/mbe-12-2021-0155","DOIUrl":"https://doi.org/10.1108/mbe-12-2021-0155","url":null,"abstract":"\u0000Purpose\u0000This paper aims to provide a helpful tool for those who plan to implement blockchain-based solutions for the governance of the electronic medical record (EMR) in health-care settings. The goals are to identify each type of stakeholders involved in these projects and to clarify the relevance, to achieve success, of their readiness, intended as availability and ability to adopt blockchain.\u0000\u0000\u0000Design/methodology/approach\u0000The chosen methodology is a multiple case study on three initiatives that used blockchain to manage EMRs. This study relied on multiple sources of evidence. The primary data consisted of two rounds of semi-structured interviews with different informants. This study followed a grounded theory approach and performed within- and cross-case analyses.\u0000\u0000\u0000Findings\u0000This study identified the types of stakeholders – nodes and not-nodes – of the network and how their readiness level affects the implementation of blockchain-based projects applied to EMR. The nodes (e.g. patients and doctors) are pivotal in making the network working once this has been constructed. Out of the four readiness dimensions suggested by literature, motivational readiness, has the higher impact. Not-nodes stakeholders play a pivotal role in the project’s pre-implementation phase. For them, structural readiness is the dimension with the higher relevance.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, it is the first time that a paper analyses the differences between nodes and not-nodes stakeholders of the blockchain network, in terms not only of type but also of readiness. Identifying the readiness level to implement successful projects is a fundamental step that has never been analysed in the health field.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-07-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45715583","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"An empirical study to prioritize the determinants of corporate sustainability performance using analytic hierarchy process","authors":"Hoshiar Mal, Manishkumar N. Varma, N. Vishvakarma","doi":"10.1108/mbe-10-2021-0133","DOIUrl":"https://doi.org/10.1108/mbe-10-2021-0133","url":null,"abstract":"\u0000Purpose\u0000The use of natural resources by organizations has a significant impact on society, resulting in business firms playing a vital role in developing sustainable development. As a result, corporate sustainability has become an integral aspect of a company’s vision and policy in the modern days. Companies issue sustainability reports based on various criteria and metrics, thereby attempting to gain a competitive edge. This study aims to assess and prioritize the numerous factors that influence corporate sustainability performance.\u0000\u0000\u0000Design/methodology/approach\u0000The analytic hierarchy process (AHP) is used to prioritize the identified determinants of corporate sustainability performance based on the literature. Several experts from business and academia were engaged to build a comparison matrix for assessing the various aspects of corporate sustainability performance. As a result, various corporate sustainability determinants were determined and prioritized following an extensive literature review using the AHP.\u0000\u0000\u0000Findings\u0000The most critical component for companies is an economic indicator. Developing environmentally and socially responsible suggestions must be a priority for the organization’s economic performance. Economic performance is believed to be most heavily influenced by innovation and in the other category like environmental and social performance are highly influenced by environment management policies and shareholder responsibility, respectively. Researchers’ findings suggest that to promote sustainability, top executives should devote all of their attention to innovation, environment management policies and shareholder responsibility.\u0000\u0000\u0000Research limitations/implications\u0000These studies are primarily concerned with developed countries. And, the other fundamental constraint of the AHP study is that the rating scale adopted in the analysis is conceptual. Therefore, pairwise comparisons with a variety of indicators have the potential to introduce bias into the results.\u0000\u0000\u0000Practical implications\u0000This paper proposes a methodical and operational technique for selecting the ultimate priority of sustainability indicators when it comes to exploiting competitive information on business performance. The paper also recommended sustainability rating technique might be carried out once every six months to improve the overall quality and performance of the organization.\u0000\u0000\u0000Originality/value\u0000The advantages of adopting and executing corporate sustainability are enormous, and managers must determine whether sustainability is profitable or not. This question prompts further inquiries. For example, what are the numerous critical determinants of corporate sustainability performance? Several scholars throughout the world are looking at it for this reason. As a result, it is essential to comprehend and prioritize the various determinants of corporate sustainability performance.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45803365","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Guest editorial","authors":"Michael J. Urick","doi":"10.1108/mbe-05-2022-177","DOIUrl":"https://doi.org/10.1108/mbe-05-2022-177","url":null,"abstract":"","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-07-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44593128","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Investment decisions and project management over Indian railways: a case of freight corridors","authors":"V. Bhatia, Seema Sharma, Richa Bhatia","doi":"10.1108/mbe-08-2021-0106","DOIUrl":"https://doi.org/10.1108/mbe-08-2021-0106","url":null,"abstract":"\u0000Purpose\u0000The purpose of the study is to provide insights into the process of decision making. Indian Railways as an organization has to use the available resources based on thorough analysis and proper application of available evaluation methodologies.\u0000\u0000\u0000Design/methodology/approach\u0000This study uses an integrated group discussion – analytical hierarchy process (AHP) to prioritize capital-intensive Indian Railways projects.\u0000\u0000\u0000Findings\u0000Through an email-based survey, six important criteria for ranking upcoming domestic freight corridors were selected, and weights for these criteria were calculated through AHP. The sensitivity analysis of the decision model suggests that the results of this study are significant, reliable and robust.\u0000\u0000\u0000Originality/value\u0000This study lays a foundation for the decision-makers of Indian Railways to consider a scientific approach while finalizing the big investment projects. This paper provides essential insights on prioritizing capital-intensive transport projects and is readily applicable to any case study.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":"1 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41442202","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}