Measuring Business Excellence最新文献

{"title":"Social bricolage and social business model in uncertain contexts: insights for the management of minor cultural heritage in Italy","authors":"Adriana Scuotto, Mariavittoria Cicellin, S. Consiglio","doi":"10.1108/mbe-09-2021-0116","DOIUrl":"https://doi.org/10.1108/mbe-09-2021-0116","url":null,"abstract":"\u0000Purpose\u0000This paper aims to analyse how social entrepreneurship organizations that use approach of social bricolage adapt their business model to develop social innovation. The past decade has witnessed a surge of research interest in social entrepreneurship organizations (SEOs). This has resulted in important insights concerning their role in fostering social challenges. The crisis of both public and private profit-driven models meet the arising of new initiatives designed to meet the minor and often abandoned cultural heritage consumption need. Drawing on the domain of SEOs and social bricolage framework, these initiatives are able to pursue the social and the economic mission together and to produce social innovation.\u0000\u0000\u0000Design/methodology/approach\u0000This paper aims to analyze how SEOs that use strategies of social bricolage can improve the development and diffusion of social innovation. Employing in-depth multiple comparative case studies of 15 cultural SEOs in the South of Italy, through the analysis of semi-structured interview, the study enhance current understanding of the social dimension of SEOs.\u0000\u0000\u0000Findings\u0000First results show that SEOs in the domain of minor cultural heritage adopt an innovative business model and in particular a social business model unraveling organizational dimensions falling into the social bricolage. The relation between social bricolage dimensions and social business model criteria produces outcomes in which social innovation can be expressed.\u0000\u0000\u0000Originality/value\u0000This study enhances current understanding of the social dimensions of business model involved in social innovation production of cultural SEOs. This research aims to be a benchmark of the social innovation initiatives in the field of minor cultural heritage management.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-05-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45175738","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Transfer of knowledge from universities to organizations in the Ecuadorian context","authors":"M. L. Vega Chica, Iván Manuel De la Vega Hernández","doi":"10.1108/mbe-07-2021-0097","DOIUrl":"https://doi.org/10.1108/mbe-07-2021-0097","url":null,"abstract":"\u0000Purpose\u0000This study aims to examine the influence of absorptive capacity and learning motivation in the process of knowledge acquisition in students of higher education institutions and subsequently evaluate its effect on the transfer of knowledge in the companies where students work, and the possible moderating effect of students’ social skills and the level of work autonomy.\u0000\u0000\u0000Design/methodology/approach\u0000The research design is non-experimental, cross-sectional correlational-causal, with a quantitative approach and the data collected are from primary sources. The variables autonomy and social skills are used on the perceptions of students in continuing education in programs related to third- or fourth-level business and administration careers in universities in Ecuador.\u0000\u0000\u0000Findings\u0000With the results obtained, it can be concluded that knowledge absorption capacity and learning motivation, as reflective constructs, have a significant effect on knowledge acquisition, and knowledge acquisition has a significant effect on transfer of knowledge, in part-time students, of the administrative area, studying in higher education institutions in Ecuador and working full time.\u0000\u0000\u0000Originality/value\u0000This study identifies the significant relationship between the variables of job autonomy and social skills and between the acquisition and transfer of knowledge. In addition, it is evident that the variables of job autonomy and social skills are significantly related.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-05-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45897075","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Fostering resilience through the culture of excellence (CoE) practices: explorative insights from a talent management SME","authors":"N. Joseph, Abhishek Totawar, Oliver Sam","doi":"10.1108/mbe-06-2021-0082","DOIUrl":"https://doi.org/10.1108/mbe-06-2021-0082","url":null,"abstract":"\u0000Purpose\u0000Organisational researchers have always highlighted the role of leadership during crisis. However, anecdotal evidence shows that leadership often fails when the culture does not back them during a crisis. Hence, actively initiating and developing a culture of excellence (CoE) become all the more relevant during a crisis. This paper aims to understand the role of CoE in building a resilient organisation. Furthermore, it aims to contribute to the understanding of building CoE practices in small businesses.\u0000\u0000\u0000Design/methodology/approach\u0000The paper reviews relevant literature and gathers evidence from VDart Inc, a digital talent management and services firm based in Atlanta, Georgia, USA. A case study design based on retrospective and real-time data collection is performed to investigate CoE practices before and during the Covid-19 crisis.\u0000\u0000\u0000Findings\u0000The findings argue that, most often, the culture and not just the leadership determines the fate of an organisation undergoing crisis. From the case evidence, the authors identify reinforce the culture, invest in cultural custodians, seek order, keep them close and industry thought-leadership (“RISK-It”) CoE practices for fostering resilience in small- and medium-sized enterprises/businesses (SMEs) for managing crises.\u0000\u0000\u0000Originality/value\u0000The authors contribute to knowledge in fostering proactive resilience in small businesses, showing how SMEs should invest in building a CoE when their organisations are stable instead of searching for strong leaders and unique strategies during a crisis. Later, during the crisis, just by reinforcing their CoE using RISK-It CoE practices, leaders and managers would be able to leverage any turbulence to the advantage of their organisations.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-05-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45102487","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Sustainable value creation and organizational performance in industrial manufacturing companies","authors":"J. Acosta-Prado, Julián Andrés Gómez Sánchez, O. López-Montoya, Arnold Alejandro Tafur-Mendoza","doi":"10.1108/mbe-12-2021-0151","DOIUrl":"https://doi.org/10.1108/mbe-12-2021-0151","url":null,"abstract":"\u0000Purpose\u0000This study aims to analyze the influence of sustainable value creation (composed of social, economic and environmental dimensions) on organizational performance in Colombian industrial manufacturing companies.\u0000\u0000\u0000Design/methodology/approach\u0000This study had a sample of 1,572 companies belonging to the Colombian manufacturing industrial sector. These companies were consulted by the survey of technological development and innovation in the manufacturing industry EDIT IX. For this study’s purpose, a model was developed from a variance-based structural equation modeling or partial least squares.\u0000\u0000\u0000Findings\u0000The results indicated that the associated mechanisms of the social, economic and environmental dimensions contribute in a significant, positive and large way to the creation of sustainable value for the companies studied. The findings show the importance of the social, economic and environmental dimensions in the creation of sustainable value and in turn, their influence on organizational performance.\u0000\u0000\u0000Social implications\u0000The findings obtained provide industrial companies and society with resources to understand that economic development can respond to business logic different from those imposed by current neoliberal models.\u0000\u0000\u0000Originality/value\u0000This study provides an understanding of the value capture mechanisms of small- and medium-sized companies considering the environmental needs of the territory and the community where the business activities take place while generating economic profitability for the other stakeholders.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46516458","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Leadership for reducing medical errors via organizational culture: a literature review","authors":"D. Adams","doi":"10.1108/mbe-06-2021-0079","DOIUrl":"https://doi.org/10.1108/mbe-06-2021-0079","url":null,"abstract":"\u0000Purpose\u0000Medical errors have become the third leading cause of death in the USA. Two million deaths from preventable medical errors will occur annually worldwide each year. The purpose of this paper is to find themes from the literature relating leadership styles – leadership approaches in practice – with success in reducing medical errors and patient safety.\u0000\u0000\u0000Design/methodology/approach\u0000This review analyzed primary and secondary sources based on a search for the terms leadership OR leadership style AND medical errors OR patient safety using five high-quality health-care-specific databases: Healthcare Administration Database from Proquest, LLC, Emerald Insight from Emerald Publishing Limited, ScienceDirect from Elsevier, Ovid from Ovid Technologies and MEDLINE with Full-Text from Elton B. Stevens Company. After narrowing, the review considered 21 sources that met the criteria.\u0000\u0000\u0000Findings\u0000The review found three leadership approaches and four leadership actions connected to successfully reducing medical errors and improving patient safety. Transformational, authentic and shared leadership produced successful outcomes. The review also found four leadership actions – regular checks on the front line and promoting teamwork, psychological safety and open communication – associated with successful outcomes. The review concluded that leadership appeared to be the preeminent factor in reducing medical errors and improving patient safety. It also found that positive leadership approaches, regardless of the safety intervention, led to improving results and outcomes.\u0000\u0000\u0000Research limitations/implications\u0000This review was limited in three ways. First, the review only included sources from the USA, the UK, Canada and Australia. While those countries have similar public-private health-care systems and similar socioeconomics, the problem of medical errors is global (Rodziewicz and Hipskind, 2019). Other leadership approaches or actions may have correlated to reducing medical errors by broadening the geographic selection parameters. Future research could remove geographic restrictions for selection. Second, the author has a bias toward leadership as distinctive from management. There may be additional insights gleaned from expanding the search terms to include management concepts. Third, the author is a management consultant to organizations seeking to improve health-care safety. The author’s bias against limited action as opposed to strategic leadership interventions is profound and significant. This bias may generalize the problem more than necessary.\u0000\u0000\u0000Practical implications\u0000There are three direct practical implications from this review. The limitations of this review bound these implications. First, organizations might assess strategic and operational leaders to determine their competencies for positive leadership. Second, organizations just beginning to frame or reframe a safety strategy can perhaps combine safety and leadership interventions for better outcom","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41858705","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The impact of SMEs’ sustainability on competitiveness","authors":"Gabriela C. López-Torres","doi":"10.1108/mbe-12-2021-0144","DOIUrl":"https://doi.org/10.1108/mbe-12-2021-0144","url":null,"abstract":"\u0000Purpose\u0000Recently, researchers have shown an increased interest in sustainable development. Indeed, national and international governments call for urgent transformations into sustainable development, where firms are affected and affecting this situation. However, recent evidence has shown that small and medium-sized enterprises (SMEs) present low interest, commitment and maturation levels on sustainability; they seem to neglect and question the actual impact of transforming sustainability as a priority in their operations. Thus, this paper aims to measure the impact of sustainability on competitiveness in SMEs.\u0000\u0000\u0000Design/methodology/approach\u0000This is empirical research on sustainability and competitiveness in SMEs with a quantitative approach through structural equation modeling. Three hundred twenty-five surveys were applied to SMEs’ manufacturing, construction, trade and services, operating in Mexico. Before measuring variables’ multiple correlations, tests were carried out to establish the validity and reliability of the model. The data collection, validation and analysis were carried out with statistical package for social sciences and analysis of moment structures.\u0000\u0000\u0000Findings\u0000The results indicate a significant positive effect of SMEs’ sustainability on competitiveness. The adjusted measurement model shows validity and reliability through the various tests applied. Thus, firms should not view sustainability as detrimental to their competitiveness.\u0000\u0000\u0000Originality/value\u0000Because firms are crucial in the urgent sustainability transformation, recent research has shown their low commitment and maturation to sustainability. This research’s originality empirically measures and demonstrates sustainability’s impact on SMEs’ competitiveness. Therefore, empirically testing this impact becomes essential and original to provide better insights into SMEs’ needs to be uncovered, prioritied and done in their specific and evolving contexts.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-05-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46435045","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Identifying research trends of machine learning in business: a topic modeling approach","authors":"Paritosh Pramanik, R. K. Jana","doi":"10.1108/mbe-07-2021-0094","DOIUrl":"https://doi.org/10.1108/mbe-07-2021-0094","url":null,"abstract":"\u0000Purpose\u0000This paper aims to discuss the suitability of topic modeling as a review method, identifies and compares the machine learning (ML) research trends in five primary business organization verticals.\u0000\u0000\u0000Design/methodology/approach\u0000This study presents a review framework of published research about adopting ML techniques in a business organization context. It identifies research trends and issues using topic modeling through the Latent Dirichlet allocation technique in conjunction with other text analysis techniques in five primary business verticals – human resources (HR), marketing, operations, strategy and finance.\u0000\u0000\u0000Findings\u0000The results identify that the ML adoption is maximum in the marketing domain and minimum in the HR domain. The operations domain witnesses the application of ML to the maximum number of distinct research areas. The results also help to identify the potential areas of ML applications in future.\u0000\u0000\u0000Originality/value\u0000This paper contributes to the existing literature by finding trends of ML applications in the business domain through the review of published research. Although there is a growth of research publications in ML in the business domain, literature review papers are scarce. Therefore, the endeavor of this study is to do a thorough review of the current status of ML applications in business by analyzing research articles published in the past ten years in various journals.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44655318","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Guest editorial","authors":"Salvatore Ammirato, Roberto Linzalone, Alberto Michele Felicetti","doi":"10.1108/mbe-03-2022-176","DOIUrl":"https://doi.org/10.1108/mbe-03-2022-176","url":null,"abstract":"","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41631479","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Uncovering the non-linear association between VAIC and the market value and financial performance of firms","authors":"G. Marzo, S. Bonnini","doi":"10.1108/mbe-08-2021-0105","DOIUrl":"https://doi.org/10.1108/mbe-08-2021-0105","url":null,"abstract":"\u0000Purpose\u0000This paper aims to address empirical analyses of the association of the VAIC and its components with firms’ market and financial performance, demonstrating that the ill definition of variables and constructs is responsible for a non-linearity concealed in the VAIC formula between two of its components (the Structural Capital Efficiency and the Human Capital Efficiency).\u0000\u0000\u0000Design/methodology/approach\u0000Through a conceptual analysis the paper identifies and formalises the non-linearity concealed in the VAIC formula and clarifies the relevant issues through an empirical analysis of a sample of Italian listed companies.\u0000\u0000\u0000Findings\u0000The paper finds that the non-linearity hidden in the VAIC formula should lead scholars to completely revise the ways they test the association of the VAIC and the market and financial performance of the firm. Useful insights are also provided for scholars interested in investigating the role of human capital, for those involved in analysing the interrelations among capitals through the introduction of interaction terms in their regression models and for researchers proposing modified versions of the VAIC. Practitioners could benefit from the paper as the non-linearity here discovered leads to a substantial of the decision-making based on the VAIC.\u0000\u0000\u0000Originality/value\u0000The paper offers new insights into analyses using the VAIC as it uncovers a non-linearity hidden in the VAIC, which has hitherto not been reported in the literature. The existence of this non-linearity has substantive implications for previous and future research in this domain.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-02-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46434617","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How to stay high-performing: developing organizational grit","authors":"André de Waal, Jennifer Burrell, S. Drake, Chilufya Sampa, Tobias Mulimbika","doi":"10.1108/mbe-08-2021-0104","DOIUrl":"https://doi.org/10.1108/mbe-08-2021-0104","url":null,"abstract":"\u0000Purpose\u0000In the past decades, there has been much research into ways organizations can become high-performing. Research into ways organizations can stay high-performing, especially in challenging times, is much less prevalent. The purpose of this study is to look at ways that high-performance organizations (HPOs) use in practice to stay high-performing.\u0000\u0000\u0000Design/methodology/approach\u0000The approach of this study consisted of a qualitative matching of the theoretical ways organizations can foster organizational grit – strengthen stamina and resilience of employees to keep achieving results and to persevere in the face of setbacks – with the empirical ways three case organizations in practice used to stay high-performing.\u0000\u0000\u0000Findings\u0000The literature review yielded 9 ways to foster organizational grit, while the empirical research provided 12 ways HPOs used to stay high-performing. What the literature highlighted was matched in such a way that these practical ways to stay high-performing can be understood as solutions/alternatives with which to foster grit in the organization in a practical manner.\u0000\u0000\u0000Originality/value\u0000HPOs are quite rare and being able to follow them closely for a prolonged period of time is even more unique. Therefore, this study can be seen as adding a unique piece to the puzzle of how to stay HPO and how organizational grit can be fostered and strengthened.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2022-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41798977","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}