Measuring Business Excellence最新文献

{"title":"Mediating effect of entrepreneurial passion in the relationship between entrepreneurial orientation and innovative work behavior","authors":"Jorge Javier Flores Pérez, Rubén Guevara","doi":"10.1108/mbe-10-2022-0126","DOIUrl":"https://doi.org/10.1108/mbe-10-2022-0126","url":null,"abstract":"\u0000Purpose\u0000This paper aims to analyze the mediating effect of entrepreneurial passion on the relationship between entrepreneurial orientation and innovative work behavior in employees of small- and medium-sized enterprises (SMEs) in Peru.\u0000\u0000\u0000Design/methodology/approach\u0000A nonexperimental cross-sectional design was used. Data were obtained from a random sample of 300 employees of SMEs in the manufacturing, agricultural and livestock sectors in Peru.\u0000\u0000\u0000Findings\u0000The results showed that entrepreneurial orientation has a direct and positive effect on entrepreneurial passion and innovative work behavior. Also, entrepreneurial passion was found to have a mediating effect on the relationship between entrepreneurial orientation and innovative work behavior.\u0000\u0000\u0000Originality/value\u0000The research provides evidence-based knowledge of the causal relationships between three important constructs related to entrepreneurship, analyzing their direct and indirect effects on innovative work behavior.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2023-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46023634","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Developing a strategic planning model for developing, monitoring and evaluating digital transformation initiatives: a soft system approach","authors":"F. Santarsiero","doi":"10.1108/mbe-02-2023-0023","DOIUrl":"https://doi.org/10.1108/mbe-02-2023-0023","url":null,"abstract":"\u0000Purpose\u0000This research aims to develop a strategic planning model for developing, monitoring and evaluating digital and sustainable transformation initiatives in organizations. The purpose of this model is to provide a useful tool for managers and practitioners in the field of digital transformation.\u0000\u0000\u0000Design/methodology/approach\u0000This research draws on the soft systems literature and combines the reference models of the balanced scorecard and the logical framework approach to develop the model. The model identifies the key dimensions to be considered in the planning, monitoring and evaluation phases of a digital transformation initiative\u0000\u0000\u0000Findings\u0000This research makes important theoretical and practical contributions to the literature on digital transformation. This study enriches the literature and proposes a model that is useful both in the strategic planning phase and in the ex-post evaluation. The model identifies the key dimensions to be considered in the planning phase of a digital transformation initiative and describes the dimensions to be taken into account when monitoring the development of the initiative and the final evaluation of the impact achieved.\u0000\u0000\u0000Originality/value\u0000This model is original in its approach, as it draws on the soft systems literature and combines the reference models of the balanced scorecard and the logical framework approach. The model provides a useful tool for managers and practitioners that has normative and prescriptive value. The research makes important contributions to the literature on digital transformation by proposing a model that considers both the theoretical and practical aspects of digital transformation initiatives.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2023-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44433243","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Measuring operational efficiency of the textile industry using DEA technique: a study of the northern state of India","authors":"Ishwar Singh Darji, S. Dahiya","doi":"10.1108/mbe-10-2022-0124","DOIUrl":"https://doi.org/10.1108/mbe-10-2022-0124","url":null,"abstract":"\u0000Purpose\u0000Considering the role of the textile industry in the generation of employment and export in the Indian economy, it is important to comprehend the efficiency level in the operations of the textile units located in different states in India. In this light, the purpose of this paper is to examine the operational efficiency of textile manufacturing units in Haryana, a northern state of India.\u0000\u0000\u0000Design/methodology/approach\u0000The study applies data envelopment analysis (DEA) approach consisting of input-oriented CCR and BCC techniques along with the return to scale technique for the analysis of five years of data from 2015–2016 to 2019–2020.\u0000\u0000\u0000Findings\u0000The results reveal that Haryana’s textile units have significantly underperformed operationally, with an average technical efficiency score of just 0.25 for five years, from 2015–2016 to 2019–2020. The yearly ratings of the overall technical efficiency of the selected textile companies include 0.20, 0.18, 0.18, 0.40 and 0.28; PTE scores are 0.43, 0.43, 0.55, 0.60, 0.62 and scale efficiency scores 0.54, 0.44, 0.29, 0.71, 0.38, respectively, from 2015–2016 to 2019–2020. On the other hand, average of 5.8 units are functioning at the constant return to scale, 10.2 units are at increasing return to scale and average of 45 units are functioning at decreasing return to scale (DRS). It is found that most of the companies are functioning at a DRS; to boost efficiency, these companies must reduce their input size since they are running at a DRS.\u0000\u0000\u0000Practical implications\u0000The results of the current paper provide key insight into the inefficiency level of the textile manufacturing industry in the context of northern India. Industry professionals can take corrective measures based on these findings. Moreover, for investors and portfolio managers, knowing which companies are efficient and which are not will help them make better decisions. The study helps policymakers to frame appropriate policy guidelines to make the textile units in the state more efficient and competitive.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, no study has been done so far on the operational performance of the textile industry in Haryana based on the DEA technique. So, it will contribute to the extant literature on the performance of the textile industry.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2023-04-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46361568","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Impacts of digital twins on new business creation: insights from manufacturing industry","authors":"Mira Timperi, Kirsi Kokkonen, L. Hannola, K. Elfvengren","doi":"10.1108/mbe-09-2022-0104","DOIUrl":"https://doi.org/10.1108/mbe-09-2022-0104","url":null,"abstract":"\u0000Purpose\u0000Digital twins (DTs) and other data-based solutions are gaining an increasing foothold in manufacturing business, whereas a mere physical product is often insufficient to satisfy all customers’ expectations. As a result, companies are seeking novel ways of value creation, and one exciting opportunity is the use of DTs in new business creation, where they can offer diverse possibilities for innovative businesses. This paper aims to examine the impacts and challenges of DTs on new business creation in the manufacturing industry.\u0000\u0000\u0000Design/methodology/approach\u0000This study used a qualitative research approach, which combined semistructured interviews and an iterative Delphi study as research methods. The participants for the interviews and Delphi study were from different sectors and roles in the manufacturing industry. Altogether, 10 interviewees from eight companies took part in the interviews, and the expert panel of the Delphi method contained 12 professionals.\u0000\u0000\u0000Findings\u0000The results of the study indicated that DT can significantly impact the business models of manufacturing companies. DT can enhance operations, offer cost savings and business growth and allow stakeholders to focus on core competencies while developing their businesses. Several challenges for leveraging DT were identified, such as data ownership, resource allocation, internal bureaucracy and the difficulty of demonstrating the actual value of data-based services to potential customers.\u0000\u0000\u0000Originality/value\u0000This paper provides a structured expert-led assessment of the potential impacts of DT utilization in the creation of new business opportunities.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2023-04-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42964525","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Investigation and modelling lean six sigma barriers in service industries: a hybrid ISM-Fuzzy MICMAC approach","authors":"","doi":"10.1108/mbe-09-2022-0099","DOIUrl":"https://doi.org/10.1108/mbe-09-2022-0099","url":null,"abstract":"\u0000Purpose\u0000The success rate of Lean Six Sigma (LSS) in the service industries is dismally poor, and most organisations discontinue LSS initiatives prematurely. This paper aims to identify the LSS barriers (LSSBs) and analyse their interaction via a hierarchical model developed by using interpretive structural modelling (ISM) and Fuzzy Matriced Impacts Croise’s Multiplication Appliqué à un Classement (MICMAC). These allow the LSS execution and implementation to be much more effective and avoid the high cost of implementation.\u0000\u0000\u0000Design/methodology/approach\u0000A structural review of the literature and interviews with experts and professionals from the service industries in the UAE supplied data wherewith to identify LSSBs. Sixteen LSSBs were determined and analysed using ISM and the MICMAC approach to discover the strong drivers and highly dependent barriers. The Fuzzy set was included in the MICMAC analysis to obtain a more precise output and create an effective hierarchical model of the barriers.\u0000\u0000\u0000Findings\u0000The research findings suggest that the top barriers to LSS implementation in service industries are lack of top management commitment, lack of customer focus, resistance to change management and lack of alignment between the LSS and organisational strategy. A deeper analysis using the Fuzzy-MICMAC approach categorises these barriers on the basis of their driving power and dependency.\u0000\u0000\u0000Research limitations/implications\u0000The relationships between paired LSSBs were obtained through an experts’ interpretations of limited numbers in one country. Conducting a large-scale survey with a more comprehensive demographic or deep focus in one service industry might deepen our understanding of the interactions of LSSBs and models.\u0000\u0000\u0000Practical implications\u0000The developed ISM that model suggests that the dependencies and relationships among the barriers must be accurately determined so as to remove the collaborative effect of barriers on the implementation process is at the earliest opportunity. This would improve service companies’ competitive advantage and profitability, drive out waste and reduce the cost associated with poor quality. Similarly, academicians may advocate ways in various issues can contribute to improve LSSBs for amended LSS implementation now that business services are booming in the fourth industrial revolution.\u0000\u0000\u0000Originality/value\u0000The structural model was developed holistically on the basis of the inputs from practitioners and academicians to ensure its practical validity. Though the model has theoretical foundations, its practical applicability is a key factor in its development, so this approach was helpful for practitioner wanted to focus on removing the key dominant barriers and be able to deploy LSS concepts smoothly in service industries. The results support the proposition that top management is a crucial factor for LSS project implementation, whatever the complexity of the research methodology and the nature of the service industries.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2023-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47858833","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The impact of interactions before, during and after meetings on meeting effectiveness: a coordination theory perspective","authors":"Pavel Král, Věra Králová, Petr Šimáček","doi":"10.1108/mbe-08-2021-0108","DOIUrl":"https://doi.org/10.1108/mbe-08-2021-0108","url":null,"abstract":"\u0000Purpose\u0000Most studies on workplace meetings have examined them as physical gatherings but have not linked them to interactions before and after meetings. Drawing upon coordination theory, this study aims to examine the impact of interactions before, during and after meetings on meeting effectiveness.\u0000\u0000\u0000Design/methodology/approach\u0000A survey design was used, and regular workplace meeting attendees were recruited. A mediation model was developed to test the effect of interactions on perceived meeting effectiveness.\u0000\u0000\u0000Findings\u0000Interactions before meetings positively influenced attendee involvement during the meeting, and attendee involvement mediated the positive relationship between attendee interactions during the meeting and perceived meeting effectiveness. A novel finding of this study is that incorporating meeting outcomes in subsequent work positively influenced perceived meeting effectiveness because it fostered common understanding of the meeting agenda.\u0000\u0000\u0000Originality/value\u0000The present results link prior empirical findings on interactions before and during meetings to new predictions regarding the effect of interactions after meetings. Coordination theory expands current conceptualizations of workplace meetings by broadening the notion of meetings to cover a more extended period of interdependent interactions.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2023-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46677382","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Analysing the role of available organisational slack resources in affecting environmental performance. A structural equation modelling approach","authors":"Gianluca Vitale, S. Cupertino, P. Taticchi","doi":"10.1108/mbe-09-2022-0110","DOIUrl":"https://doi.org/10.1108/mbe-09-2022-0110","url":null,"abstract":"\u0000Purpose\u0000This paper aims to investigate the relationships between business slack resources and environmental performance and considers the possible effects that management commitment, corporate strategy to sustainability and innovation intensity can have on such interactions.\u0000\u0000\u0000Design/methodology/approach\u0000We performed partial least squares path modeling regressions on a sample of 697 non-financial listed companies worldwide, considering a time frame of 13 years.\u0000\u0000\u0000Findings\u0000Operational and financial slack resources are both detrimental to environmental performance in the short term. Nevertheless, financial slack resources are useful to boost innovation that enhances environmental performance. Environmental performance improvement seems to be more a matter of managerial commitment and strategic approach towards sustainability, rather than the availability of slack resources.\u0000\u0000\u0000Research limitations/implications\u0000Due to literature shortcomings on which effects slack resources can have on environmental performance, this paper sheds some light on the topic while also highlighting the role of management commitment, corporate sustainability strategy and innovation.\u0000\u0000\u0000Practical implications\u0000Managers should use financial slack resources in innovation activities to improve environmental performance. In doing so, they need to create retaining earnings to offset any costs using financial slack resources.\u0000\u0000\u0000Originality/value\u0000Adopting a holistic and net of endogeneity analytical perspective, this paper highlights some virtuous and critical interactions between the managerial commitment and strategic approach to sustainability, the availability of slack resources, innovation intensity and environmental performance to understand which aspects may foster or hinder the ecological transition of businesses.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2023-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42183712","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Network management and value creation in strategic networks: evidence from Brazil","authors":"A. Azevedo, J. Boaventura, D. Wegner, Ernesto Giglio, C. Boari","doi":"10.1108/mbe-05-2022-0064","DOIUrl":"https://doi.org/10.1108/mbe-05-2022-0064","url":null,"abstract":"\u0000Purpose\u0000Few studies have analysed how to actively manage strategic networks (SNs) to achieve individual and collective goals and create value. This paper aims to examine the influence of network management on the value created by SNs and the mediation role of resources and relationship quality.\u0000\u0000\u0000Design/methodology/approach\u0000The authors distributed a survey to 126 companies linked to SNs in the Brazilian information and communication technology sector. This study tested the hypothesized relationships using partial least squares structural equation modelling.\u0000\u0000\u0000Findings\u0000This study found that network management directly influences value creation. Furthermore, the exchange and combination of resources mediate the relationship between the two constructs. Surprisingly, the quality of the relationships does not mediate the relationship between management and the value created. However, it positively impacts the exchange and combination of complementary resources.\u0000\u0000\u0000Originality/value\u0000This study provides a new interpretation of the determinants of value creation in SNs. The results contribute to the theory by demonstrating that the relationship between network management and value creation is strengthened when the exchange and combination of resources between network participants occur. In turn, these are positively influenced by the quality of relationships established in the network, thus providing a new interpretation of the determinants of value creation in SNs.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":"1 1","pages":""},"PeriodicalIF":2.5,"publicationDate":"2023-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41492772","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Impact of knowledge management capabilities on organisational performance in construction firms: the mediating role of innovation","authors":"Hisham Idrees, Syed Arslan Haider, Jin Xu, Shehnaz Tehseen, Naveed Jan","doi":"10.1108/mbe-11-2021-0137","DOIUrl":"https://doi.org/10.1108/mbe-11-2021-0137","url":null,"abstract":"\u0000Purpose\u0000This study aims to investigate the mediating effect of innovation on the relationship between KM (KM) capabilities and organisational performance in the context of construction firms operating in Pakistan. Worldwide innovation predicts the performance of any firm. Today, the construction industry in Pakistan is booming, which reinforces the need for a study on innovation and KM in this sector.\u0000\u0000\u0000Design/methodology/approach\u0000This empirical study uses a correlational research design. An online survey questionnaire was used as a data collection method. Through convenient sampling, the sample comprised 277 employees from different construction firms working under the Defence Housing Authority (a construction company operating in major cities) in Pakistan. Data were analysed through partial least squares-structural equation modelling (Smart PLS-SEM version 3) to assess the hypothesis.\u0000\u0000\u0000Findings\u0000Data analysis reveals that KM dimensions, knowledge acquisition, application and protection positively and significantly influence organisational performance; however, knowledge conversion is insignificant. Furthermore, innovation positively and substantially mediates the relationship between knowledge acquisition, application, protection, organisational performance and the insignificant terms of knowledge conversion.\u0000\u0000\u0000Research limitations/implications\u0000This study is limited to the construction industry, and future research should be conducted on larger scales for better generalisation. Other mediators between KM and organisational performance (i.e. organisational complexity, workplace environment, employee knowledge-sharing attitude) should be investigated.\u0000\u0000\u0000Practical implications\u0000These results are crucial and encourage managers in the construction industry, especially from a developing country like Pakistan, to understand the importance of innovation, the application of KM and the essential role it has in boosting business performance.\u0000\u0000\u0000Originality/value\u0000This research contributes to the scholarly debate on the mediating role of innovation in the relationship between KM and organisational performance. It also expands the literature on KM through an empirical investigation on the innovation of the construction industry in Pakistan from a management perspective.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2023-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47036417","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The landscape of “quality circles for education” – a structured analysis","authors":"Sajed M. Abukhader","doi":"10.1108/mbe-09-2022-0105","DOIUrl":"https://doi.org/10.1108/mbe-09-2022-0105","url":null,"abstract":"\u0000Purpose\u0000Quality circles (QCir) method is one tool of favorable effects on organisational change. However, usage of the QCir method for the development of education is still a perplexing, scattered and scarcely attended domain. This paper aims at defining boundaries of categories of topics that could be considered relevant discussions to this domain.\u0000\u0000\u0000Design/methodology/approach\u0000With the basis of Soft Systems Methodology theory and concept development research method, this paper structured a taxonomy of categories of topics. Additionally, this paper afterwards performed a structured analysis, based on the taxonomy, of the total literature relevant to the “quality circles for education” domain.\u0000\u0000\u0000Findings\u0000The results revealed that this line of interest, although limitedly researched, is still alive today, and not dead as was claimed in some studies. However, the core and amount of empirical evidence is yet insufficient for the necessary progress of knowledge of this domain due to the type of research methods used most of the time. Also, fortunately, because of the tabulated structure, the analysis clearly showed the niche topics under this area that are ripe ground for new research. Furthermore, this paper has shed light on another possible future line of research that plugs this domain into a set of synonym circles used in the pedagogy realm.\u0000\u0000\u0000Originality/value\u0000This paper introduced land marks and border for a subject that was left limitedly visited and scattered for some time, although it was positively praised in several studies. This paper developed a taxonomy as well as drawn the landscape of the subject via performing a comprehensive structured analysis of the relevant literature.\u0000","PeriodicalId":18468,"journal":{"name":"Measuring Business Excellence","volume":" ","pages":""},"PeriodicalIF":2.5,"publicationDate":"2023-02-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45783574","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}