Journal of Education and Vocational Research最新文献

{"title":"Understanding Postgraduate Student Preferences for University Choice in Zambia: The Case of ZCAS University","authors":"Kelvin Mukolo Kayombo, Gwebente Mudenda, Burton Mweemba, Janis Nduli","doi":"10.22610/jevr.v10i2(v).2978","DOIUrl":"https://doi.org/10.22610/jevr.v10i2(v).2978","url":null,"abstract":"The aim of this study was to ascertain the university brand model that characterizes postgraduate student choice of ZCAS University. The brand model comprises brand attributes that attract postgraduate students to the university, the information sources they consult, who influences their decisions and what makes the university unique. The study was qualitative in design, while sampling of research participants was done purposively. Three focus group discussions involving seventeen first years part time and open distance e-learning postgraduate students, and five semi-structured interviews with marketing and recruitment staff at ZCAS University were used to collect data on the brand model. Thematic analysis and content analysis were then used as the primary data analysis techniques. Results of the study revealed that reputation, teaching quality, student support, fees and facilities were the top five ZCAS University brand traits that underpin postgraduate students’ choice of the university. With respect to competitive advantage, facilities, teaching quality reputation and accreditations are perceived to be the university’s primary unique characteristics. The study further identified friends, self, workmate and family as the greatest influencers of postgraduate student choice of the university; while websites, social media, print media and television are believed to be the most consulted information sources by prospective postgraduate students.","PeriodicalId":168585,"journal":{"name":"Journal of Education and Vocational Research","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-05-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125768246","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Customer Experience Monitoring: A Study of Zambian Banks","authors":"Martha Mumbi Simwanza, O. D. Awolusi","doi":"10.22610/jevr.v10i2(v).2890","DOIUrl":"https://doi.org/10.22610/jevr.v10i2(v).2890","url":null,"abstract":"The fast growing level of competitiveness and fundamental amendments in the world of business especially in the banking sector nowadays are pushing firms and for that matter banks to implement a customer-based strategy, which proves the importance of customer experience monitoring constructs such as customer experience and satisfaction, quality of service, and customer loyalty in explaining a bank’s performance. Consequently, this study seeks to develop and empirically test customer experience monitory and evaluation and also to study the influences of service quality, customer satisfaction, and customer loyalty in the Zambian banking industry. A survey was conducted with banking customers on many validated questions, based on which we got 107 valid responses. The data was processed to produce the valuable results and Quantitative Data Analysis (QDA), via simple regression analysis and ANOVA. The findings and analysis of data shows that quality of service provided and customer satisfaction are important when monitoring the experience of customers based on the effects of quality of service and customer loyalty and there returns thereafter. Based on the data analyzed, the study concluded that customer experience has positive impact on customer loyalty and banks must ensure that their customer walk out with good experience by monitoring this periodically to adapt or adjust to current trends. The study also observed a significant relationship between customer satisfaction and customer loyalty. The theoretical and managerial implications of the study confirmed the theoretical framework. Consequently, the following recommendations were contrived: staffs of financial institutions should create a friendly environment with their customers. The Bank’s environment should be conducive, attractive, decent and enabling enough to psychologically assure their customer of the best of service. Also, there should be a routine high quality of service delivered to customers and their views sorted routinely. This may help boost and also add to the value of experience of customers, thus their total satisfaction on the Bank’s service.","PeriodicalId":168585,"journal":{"name":"Journal of Education and Vocational Research","volume":"409 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-05-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132088262","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Generational Differences in Work Values and its Impact on Workplace Conflicts of Operational Level Employees in Pharmaceutical Companies of Western Province, Sri Lanka","authors":"R. Preena, Saroja Wanigasekara","doi":"10.22610/jevr.v10i2(v).3018","DOIUrl":"https://doi.org/10.22610/jevr.v10i2(v).3018","url":null,"abstract":"The primary purpose of this study was to identify whether there is a significant impact of generational differences in work values on workplace conflicts. This study is cross-sectional and explanatory research in nature. A standard questionnaire was used to collect primary data through a survey. The respondents were the 120 operational level employees who are working in Pharmaceutical companies in the Western Province of Sri Lanka. Descriptive statistics, correlation analysis, and one-way ANOVA were used to analyze data and make conclusions. Findings revealed that there is no significant impact of generational differences in work values on workplace conflicts. Further analysis done using one-way ANOVA revealed that there is a significant difference in work values between generations and workplace conflicts among generations","PeriodicalId":168585,"journal":{"name":"Journal of Education and Vocational Research","volume":"54 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-05-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130520878","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Reinventing Appropriate Strategies for Curriculum Development and Implementation in Technical Vocational Education and Training in Nigeria for Global Competitiveness","authors":"J. I. Oviawe, Agnes Omokhekpe Anetekhai","doi":"10.22610/jevr.v10i2(v).3002","DOIUrl":"https://doi.org/10.22610/jevr.v10i2(v).3002","url":null,"abstract":"Technical Vocational education and Training (TVET) has been accepted the world over as a vital tool for achieving sustainable development and global competitiveness. However, TVET in Nigeria are faced with enormous issues such as inadequate funding, inadequate human resources, poor infrastructural facilities, among others which are militating against TVET as a means of achieving sustainable development and global competitiveness. Towards addressing these issues, there is need to embrace global partnership for quality TVET. Hence, this paper examines the concept of TVET, the teaching structure of TVET under the Nigerian Education system with a view to reinventing appropriate strategies for development and implementation of an effective curriculum that will bring about qualified and well trained professionals of for sustainable national development and global competitiveness.","PeriodicalId":168585,"journal":{"name":"Journal of Education and Vocational Research","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-05-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132543912","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Cognitive Apprenticeship Improves Self Efficacy At Aviation Polytechnic Of Surabaya","authors":"Setiyo, Yatim Riyanto, L. Nurlaela","doi":"10.22610/jevr.v10i1(v).2958","DOIUrl":"https://doi.org/10.22610/jevr.v10i1(v).2958","url":null,"abstract":"Internships are a method of connecting learning in schools with actual work powered by experts inthe field of work. Self-efficacy skills are very necessary in the world of work. Self efficacy is, a person's beliefin carried out their duties. The research purpose determined the effect of cognitive apprenticeship onstudents self efficacy in Flight Polytechnics. The research method used ANOVA with the experimental andcontrol groups, with 140 research subjects. The results showed the influence of cognitive apprenticeship onself efficacy. Self-efficacy ability is needed in the world of work, because it relates to one's success in doingwork. Vocational education aims to prepare a skilled workforce. Internships are a means to bring studentscloser to the world of work. Soft skills in vocational education must be developed. The apprentice is able tobring the development of soft skills to students. Workers with self-efficacy skills are needed in the industrialera.","PeriodicalId":168585,"journal":{"name":"Journal of Education and Vocational Research","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115087422","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"School Plant Facility and Maintenance: A Necessity Effective Teaching and Learning in Technical Vocational Education and Training","authors":"J. I. Oviawe, David Omoh, Uwameiye","doi":"10.22610/jevr.v10i1(v).2960","DOIUrl":"https://doi.org/10.22610/jevr.v10i1(v).2960","url":null,"abstract":"Since Technical Vocational Education and Training (TVET) is all about skill acquisition in order toprepare learners to fit into the world of work and become self- reliant, the curriculum for such training has toinvolve the use of adequate provision of necessary fa c il ities c all ed s chool plant in order to ac hieveeffective teaching and learning. The purpose of this paper is to affirm the need for adequate facilities in aTechnical and Vocational Institution, and the necessity to have a good maintenance structure in place inorder to achieve the desired objectives and enhance the life span of the facilities. This paper also looked atissue of challenges facing the maintenance of these facilities in Technical and Vocational Educationalinstitutions in Nigeria. Conclusions were made looking at suggestions in order to achieve adequacy in theprovisions of facilities such as machines, workshops, equipment and tools in Technical and Vocational schoolswhich can effectively enhance teaching and learning and by extension provide economic growth in anynation.","PeriodicalId":168585,"journal":{"name":"Journal of Education and Vocational Research","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129319559","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Effect of Implementing Problem Based Learning on the Result of Students’ Learning at School","authors":"Hujair Faizan, S. Masitoh, B. Bachri","doi":"10.22610/jevr.v10i1(v).2959","DOIUrl":"https://doi.org/10.22610/jevr.v10i1(v).2959","url":null,"abstract":"After natural disasters, such as earthquakes, the community and schools’ conditions wereuncontrolled and unconducive. Students could not carry out the learning process as before. Anxiety and fearcame to students when in school. This study explained about the implementation of problem based learningon students at a shelter school after earthquake and the effect towards their learning outcomes. This studyaimed to know the effect of problem-based learning on students’ learning outcomes after an earthquakehappened. Problem based learning brought students closer to the problematic context. This researchcompared the effect of problem based learning as well as the conventional teaching on 2different groups fromdifferent emergency schools. The total number of the subject research was 120 students. The results of thestudy showed a positive influence on students’ learning outcomes. In the learning process of problem basedlearning, students were brought closer to real problems in their environment and fostered a sense ofconfidence.","PeriodicalId":168585,"journal":{"name":"Journal of Education and Vocational Research","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115623216","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Teacher’s Job Security and Workload Factors Affecting Job Satisfaction of Teachers in Multan (Southern Punjab)–Pakistan","authors":"F. Hussain, Amir Saif","doi":"10.22610/jevr.v10i1(v).2957","DOIUrl":"https://doi.org/10.22610/jevr.v10i1(v).2957","url":null,"abstract":"The educational system in any country plays a vital role for the development and achievinginfrastructural goals. Pakistan since last few decades is facing critical economic and developmentalchallenges. The nature of work conditions in public and private organizations are getting more intensifiedand employees are facing critical time in term of workload, job security and satisfaction issues. This studyis aiming to investigate the relationship between job security and workload factors influencing teacher’sjob satisfaction. This paper has use SMART-PLS-SEM to examine the data using quantitative researchtechniques. The study was conducted among 266 teachers. The teachers’ job satisfaction was determinedby two separate measures namely the teacher’s job security and workload influencing teacher’s jobsatisfaction. This study was trigged as teachers in higher education institutions were facing challengesregarding their job security and workload. The outcome exposed that there is an important relationshipamong teachers job security, workload, and teacher job satisfaction. The effects of these factors callfurther research. There is prerequisite to carry out a similar but comparative study in rural settings. Inaddition, it is very important to comprehend the significance of teachers’ job satisfaction where theindustry is so uncertain. There is a need to address job satisfaction and workload stress with appropriateassessment such as rating system and teachers’ satisfaction index evaluation according to the tasks andwork pressure allocated to each and every teacher. This reach adds value to knowledge by makinguniversities, institutes and colleges administration to know the causes of teachers’ uncomfortable zoneregarding their job security and workload. Conversely, it is also important for the administration in theseinstitutes to well understand the needs and demands of their teachers and what factors will contribute totheir satisfaction.","PeriodicalId":168585,"journal":{"name":"Journal of Education and Vocational Research","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130617374","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Competency of Zimbabwean Teachers Who Completed In-Service Teachers Training Program in Inclusive Education","authors":"Patricia Muvirimi","doi":"10.22610/jevr.v10i1(v).2961","DOIUrl":"https://doi.org/10.22610/jevr.v10i1(v).2961","url":null,"abstract":"This qualitative study examined the competency of in-service teachers in inclusive education inZimbabwe. A purposive sample of 15 graduate in-service special needs education teachers selected from onestate university participated in the study. Semi structured interviews were used to collect data. Thematicanalysis was used to analyse data. The study established that for most of the teachers, the in service trainingfairly managed to prepare them adequately to teach in an inclusive class. It was also found from the study thatmost teachers interviewed are knowledgeable in identifying children with special needs. Peer tutoring andinteraction groups were common methods of teaching. It was also reported that lack of resources and lack ofsupport from other teachers were major challenges impeding teachers from meeting the needs of the learnersin inclusive setting. The study further revealed that extensive training on use of individual educationalprogram is needed during training. The study recommends that teachers be evaluated on all relevantcompetences during teaching practise which could enhance the professional development of in-serviceteachers in inclusive education. Another recommendation is that micro teaching strategy be used to fine tunethe teachers skills in teaching in an inclusive classes.","PeriodicalId":168585,"journal":{"name":"Journal of Education and Vocational Research","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132326781","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Impact of Difficulties Faced by Adolescents in Making Career Decision on their Mental Health","authors":"Ayesha Khan, Adeela Rehman","doi":"10.22610/JEVR.V9I2(V).2789","DOIUrl":"https://doi.org/10.22610/JEVR.V9I2(V).2789","url":null,"abstract":"This research aimed to explore the impact of difficulties faced by adolescents in making a career decision on their mental health. The objective of the research was to explore the factors affecting career decision making and to explore the psychological effect of career decision making difficulties. A quantitative research design was used to collect data through online survey by random sampling method in which a sample of 70 adolescents aged between 18-24 both male (28) and female (42) were collected from Rawalpindi, Pakistan and then analyzed on SPSS. A correlation (p: .002) was found between career indecisiveness and mental health. Independent T test result suggested that gender difference exists with respect to career indecisiveness indicating a value of p to be .01, while one way ANOVA indicated a value of p to be .382, showing that no significant difference exist with respect to respondents age. A chi square result indicated the factors affecting career decision making to be parental (p: .000) and peer pressure (p: .002) and indicated that career decision making time period is stressful for adolescents who feel difficulty in making a career decision (p: .000) indicating a psychological effect. Thus, the hypothesis was proved that adolescents face career decision making difficulties which negatively impact their mental health and it is recommended that they should be given career guidance to help them out in exploring what they really want to do in their lives instead of making a wrong career and regretting it later.","PeriodicalId":168585,"journal":{"name":"Journal of Education and Vocational Research","volume":"81 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114806483","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}