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Breathless in Oberlin (and Seattle, and New York, and Podunk): the aftermath of user friendliness 奥柏林(以及西雅图、纽约和Podunk)令人窒息:用户友好的后果
ACM Siguccs Newsletter Pub Date : 1997-03-01 DOI: 10.1145/270534.270539
J. Bucher
{"title":"Breathless in Oberlin (and Seattle, and New York, and Podunk): the aftermath of user friendliness","authors":"J. Bucher","doi":"10.1145/270534.270539","DOIUrl":"https://doi.org/10.1145/270534.270539","url":null,"abstract":"Preface note: The following is an article that was recently published in The Observer, the faculty and staff bi-weekly newspaper of Oberlin College. I wrote it to explain the \"service support crisis\" to our campus community and I offer it as an example of the kind of proactive work we need to take on our campuses to deal with the crisis. It is reprinted here exactly as it appeared in The Observer.","PeriodicalId":168438,"journal":{"name":"ACM Siguccs Newsletter","volume":"49 7","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1997-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120975989","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Share the documentation load 共享文档负载
ACM Siguccs Newsletter Pub Date : 1997-03-01 DOI: 10.1145/270534.270544
S. Hales, Seth Novogrodsky, J. Colgrove
{"title":"Share the documentation load","authors":"S. Hales, Seth Novogrodsky, J. Colgrove","doi":"10.1145/270534.270544","DOIUrl":"https://doi.org/10.1145/270534.270544","url":null,"abstract":"Do you write computing documentation? Edit a newsletter? Put together \"Getting Started\" or \"Quick Tips\" handouts? If so, we'd like to invite you to join the DocShare Consortium.","PeriodicalId":168438,"journal":{"name":"ACM Siguccs Newsletter","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1997-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125124944","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Burn out in user services 用户服务耗尽
ACM Siguccs Newsletter Pub Date : 1996-09-01 DOI: 10.1145/245211.245216
J. E. Bucher
{"title":"Burn out in user services","authors":"J. E. Bucher","doi":"10.1145/245211.245216","DOIUrl":"https://doi.org/10.1145/245211.245216","url":null,"abstract":"The term \"burn out\" is frequently used to describe a person's fatigue or tire of a particular job or task. More often than not, it is associated with the helping professions and other jobs where people help other people. It is common to hear someone say that they are \"burned out on the job,\" or \"burned out on people,\" or just plain \"burned out.\" One of the themes of the 8th User Services Conference held in 1980 in Morgantown, West Virginia, was the topic of the effects and treatment of burn out in user services personnel. Papers presented by Dr. James F. Carruth of West Virginia University and Janice A. Bartleson of Southern Illinois University were helpful in defining and coping with the problems of job fatigue in user services. In 1984, we have organized this panel discussion to reinspect the topic, especially with regard to the numerous changes that have taken place in our computing environments and the ways in which we help our users. To anyone working in user services, it should be obvious that the spreading out of computing services, in both quality and quantity, will continue to have dramatic impacts on the people who are designated to \"help the users help themselves.\"","PeriodicalId":168438,"journal":{"name":"ACM Siguccs Newsletter","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115233023","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Do you have the partners you need to survive 你有生存所需的伙伴吗
ACM Siguccs Newsletter Pub Date : 1996-09-01 DOI: 10.1145/245211.245212
S. Creth
{"title":"Do you have the partners you need to survive","authors":"S. Creth","doi":"10.1145/245211.245212","DOIUrl":"https://doi.org/10.1145/245211.245212","url":null,"abstract":"I am pleased to be invited to speak on the issue of partnerships and collaboration between information specialists, librarians and computer/technology specialists. Over the past several years, I have indeed given considerable thought and time on just this issue through work on my campus and in the national arena within CNI & Educom. There are many opportunities that exist but also many sink holes that await us both in ignoring these opportunities AND in pursuing them. I believe that our two professionals groups - library and computing professionals - have a significant leadership role to play and contributions to make in our respective institutions and that these contributions will be that much greater if we work together rather than separately.","PeriodicalId":168438,"journal":{"name":"ACM Siguccs Newsletter","volume":"38 12","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"113986274","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Achieving computer literacy 掌握计算机知识
ACM Siguccs Newsletter Pub Date : 1996-09-01 DOI: 10.1145/245211.245215
Barbara B. Wolfe
{"title":"Achieving computer literacy","authors":"Barbara B. Wolfe","doi":"10.1145/245211.245215","DOIUrl":"https://doi.org/10.1145/245211.245215","url":null,"abstract":"\"Computer literacy\", or \"computer competency\", has become a widely used term, usually applied to students and their abilities to use computers for often vague purposes. Computer literacy has come to mean a milestone in the educational program, for example, a requirement for graduation from high school or college, or the result of finishing a certain course of study.","PeriodicalId":168438,"journal":{"name":"ACM Siguccs Newsletter","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127893834","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Enforcement strategies for computer use violations at a public university 某公立大学计算机使用违规行为的执法策略
ACM Siguccs Newsletter Pub Date : 1996-09-01 DOI: 10.1145/245211.245218
J. Craig
{"title":"Enforcement strategies for computer use violations at a public university","authors":"J. Craig","doi":"10.1145/245211.245218","DOIUrl":"https://doi.org/10.1145/245211.245218","url":null,"abstract":"Crafting appropriate use policies (AUP), is only the first step in addressing issues of inappropriate use of electronic resources on our college and university campuses. Many AUP's are intentionally general in order to cover as many contingencies as possible. Older AUP's may not have addressed many of the violations that have become more common with the advent of World Wide Web servers. The proliferation of computing activities and expanded body of users unfortunately has spawned an equally growing number of questionable activities. When confronted with these perceived inappropriate uses, computer resource managers must organize rational enforcement responses which assure due process and the protection of constitutional rights and privileges for all individuals.","PeriodicalId":168438,"journal":{"name":"ACM Siguccs Newsletter","volume":"285 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125872618","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Technophobia, papyrophilia, and the real thing: barriers to technological innovation in cultural institutions 技术恐惧症，纸虫症，和真正的东西:文化机构中技术创新的障碍
ACM Siguccs Newsletter Pub Date : 1996-09-01 DOI: 10.1145/245211.245214
D. Greenberg
{"title":"Technophobia, papyrophilia, and the real thing: barriers to technological innovation in cultural institutions","authors":"D. Greenberg","doi":"10.1145/245211.245214","DOIUrl":"https://doi.org/10.1145/245211.245214","url":null,"abstract":"I am very flattered to have been invited to deliver the keynote address for this meeting. I understand, by the way, that I was the second choice after Phil Jackson; I am not sure what to make of that fact, except that if any of you expect me to get you a reservation at Michael Jordan's restaurant tonight, you will be disappointed.","PeriodicalId":168438,"journal":{"name":"ACM Siguccs Newsletter","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114711906","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
The growing of a cyberspace at Spanish National Open University (UNED) 西班牙国立开放大学(UNED)网络空间的发展
ACM Siguccs Newsletter Pub Date : 1996-09-01 DOI: 10.1145/245211.245213
J. Medina
{"title":"The growing of a cyberspace at Spanish National Open University (UNED)","authors":"J. Medina","doi":"10.1145/245211.245213","DOIUrl":"https://doi.org/10.1145/245211.245213","url":null,"abstract":"As professor at the UNED (Spanish National Open University) Economics Faculty, and as consultative member of the Computing Commission of the Faculty, I am involved in planning and starting a new cyberspace site.","PeriodicalId":168438,"journal":{"name":"ACM Siguccs Newsletter","volume":"63 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126440106","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Information technology support services: crisis or opportunity? 信息技术支持服务:危机还是机遇?
ACM Siguccs Newsletter Pub Date : 1996-09-01 DOI: 10.1145/245211.245219
J. Yohe
{"title":"Information technology support services: crisis or opportunity?","authors":"J. Yohe","doi":"10.1145/245211.245219","DOIUrl":"https://doi.org/10.1145/245211.245219","url":null,"abstract":"Information technology support services are in crisis, due to dramatically increased expectations and stable or dwindling funding. We examine the root causes and suggest actions which may help resolve the situation by reducing expectations, increasing effectiveness, and building partnerships.","PeriodicalId":168438,"journal":{"name":"ACM Siguccs Newsletter","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114590435","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
The Communications Decency Act of 1996: implications for colleges and universities 1996年《通信规范法》:对高校的影响
ACM Siguccs Newsletter Pub Date : 1996-06-01 DOI: 10.1145/240831.240833
Brent G. Paterson, Rodney Peterson
{"title":"The Communications Decency Act of 1996: implications for colleges and universities","authors":"Brent G. Paterson, Rodney Peterson","doi":"10.1145/240831.240833","DOIUrl":"https://doi.org/10.1145/240831.240833","url":null,"abstract":"Just mentioning the Communications Decency Act of 1996 (CDA) sends shivers through the spines of campus computer system managers and judicial officers alike. Most troublesome is the determination of what qualifies as \"decent\" and to what extent colleges and universities should protect students under 18 and other minors from accessing certain areas of the Internet and campus computer networks that contain adult material.","PeriodicalId":168438,"journal":{"name":"ACM Siguccs Newsletter","volume":"116 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1996-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117091690","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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