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International Journal of Organizational Business Excellence最新文献

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THE MENACE OF COVID-19: SURVIVAL STRATEGIES FOR SMALL AND MEDIUMSCALE ENTERPRISES IN NIGERIA 2019冠状病毒病的威胁:尼日利亚中小企业的生存战略
International Journal of Organizational Business Excellence Pub Date : 2021-03-10 DOI: 10.21512/IJOBEX.V3I1.7130
Michael Okon Essien, Emmanuel Sunday Ukpong, Ime Robson Nseobot, Clement Efiong Okon, Ikoroha Innocent Simeon, A. Effiong, V. Dinnoo, Uduakabasi Ana Eyo
{"title":"THE MENACE OF COVID-19: SURVIVAL STRATEGIES FOR SMALL AND MEDIUMSCALE ENTERPRISES IN NIGERIA","authors":"Michael Okon Essien, Emmanuel Sunday Ukpong, Ime Robson Nseobot, Clement Efiong Okon, Ikoroha Innocent Simeon, A. Effiong, V. Dinnoo, Uduakabasi Ana Eyo","doi":"10.21512/IJOBEX.V3I1.7130","DOIUrl":"https://doi.org/10.21512/IJOBEX.V3I1.7130","url":null,"abstract":"Small and Medium Enterprises (SMEs) have been considered as the engine of economic growth and for promoting equitable development all over the world. The Coronavirusdisease(COVID-19) pandemic has caused unprecedented panic, disruptions and lossesfor businesses. This is why this paper investigatesthe survival strategy for Small and Medium Enterprises (SMEs) in Nigeria after COVID-19 pandemic.The concept of Small and Medium Enterprises,history and advances of COVID-19 pandemic in Nigeria, Small and Medium Scale SMEs capacity building in Nigeria, government’sresponse to the pandemic: a global perspective and steps SMEs must take to survive post COVID-19 were discussed. The study concluded that there is no gainsaying that Small and Medium Enterprises (SMEs) are the backbone of any economy globally. This subject has been resounded everywhere throughout the world! The time is now to step up and do what we allknow is the appropriate course of action.The paper recommended among others thatSmall and Medium Enterprises (SMEs) should approach commercial banks, or the Bank of Industry for loans to keep them afloat, at reduced interest rates.","PeriodicalId":162051,"journal":{"name":"International Journal of Organizational Business Excellence","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128378592","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
COVID-19 -AFFECTING MALNUTRITION IN INDIA 2019冠状病毒病影响印度营养不良
International Journal of Organizational Business Excellence Pub Date : 2021-03-10 DOI: 10.21512/IJOBEX.V3I1.7131
Kanchan Sandhu
{"title":"COVID-19 -AFFECTING MALNUTRITION IN INDIA","authors":"Kanchan Sandhu","doi":"10.21512/IJOBEX.V3I1.7131","DOIUrl":"https://doi.org/10.21512/IJOBEX.V3I1.7131","url":null,"abstract":"Covid-19 has posed bizarre challenges for all over the world including India. Though the number of patients suffering with Covid-19 is small compared to many other countries, still the Covid-19 has smacked the already going on scuffle with unemployment and malnutrition in India. The human race slept in a different world and woke up in a world affected and fearedwith Covid-19. No one was prepared for such a pandemic. The hasty multiplication of corona virus affected patients changed the world massively. Bythe time its horrific effect is realized, it has already spread world over. Though, theeffect of Covid -19 is not time bound or geographically limited but its impact on mankind, livelihoods, health and mindsets is going to be everlasting.","PeriodicalId":162051,"journal":{"name":"International Journal of Organizational Business Excellence","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114557987","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
BUSINESS EXCELLENCEINITIATIVES: A STUDY OF DUBAI QUALITY AWARD-WINNING ORGANIZATIONSIN UAE 商业卓越计划:阿联酋迪拜质量获奖组织的研究
International Journal of Organizational Business Excellence Pub Date : 2021-03-10 DOI: 10.21512/IJOBEX.V3I1.7127
M. Doulatabadi, Hajime Ushimaru, Azizah Yusof
{"title":"BUSINESS EXCELLENCEINITIATIVES: A STUDY OF DUBAI QUALITY AWARD-WINNING ORGANIZATIONSIN UAE","authors":"M. Doulatabadi, Hajime Ushimaru, Azizah Yusof","doi":"10.21512/IJOBEX.V3I1.7127","DOIUrl":"https://doi.org/10.21512/IJOBEX.V3I1.7127","url":null,"abstract":"This paperpresentsthe central results of a survey analysis carried out in the UAE with respect to business excellence initiatives. The main purpose of this research is to investigate the use of business excellenceinitiativesin Dubai quality award-wining organizations. Thestudyused a self-administered questionnairetoconfirm the adaptability of business excellence initiativesby Dubai quality award-wining organizations. Several statistical tests including descriptive statistics, internal consistency reliability and content validitywere employed using the Statistical Package for the Social Sciences(SPSS). The result of the study shows that various business excellence initiatives already implemented byDubai quality award-wining organizations for their efforts towards business excellence. The award-wining organizations believe that business excellenceinitiatives areimportant in helping them reach their organizational goals.","PeriodicalId":162051,"journal":{"name":"International Journal of Organizational Business Excellence","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114791178","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
THE IMPACT OF WORD OF MOUTH AND BRAND IMAGE ON BUYING DECISIONS OF ZOMATO GOLD’S MEMBERSHIP 口碑和品牌形象对zomato gold会员购买决策的影响
International Journal of Organizational Business Excellence Pub Date : 2021-03-10 DOI: 10.21512/IJOBEX.V3I2.7126
Nesya Nada
{"title":"THE IMPACT OF WORD OF MOUTH AND BRAND IMAGE ON BUYING DECISIONS OF ZOMATO GOLD’S MEMBERSHIP","authors":"Nesya Nada","doi":"10.21512/IJOBEX.V3I2.7126","DOIUrl":"https://doi.org/10.21512/IJOBEX.V3I2.7126","url":null,"abstract":"In January 2020, Zomato Gold has around +1500 restaurant partners in JABODETABEK within total members +100.000. Zomato gold focuses on the FNB world, where other competitors have beneficial besides FNB such as spa, fitness, salon. It aims to stay in the FNB corridor. The purpose of this study is to investigate the Impact Word of Mouth and Brand Image on Buying Decisions. The objective of this research is the sales of Zomato Gold’s membership affected the variables, by obtained samples from the questionnaire results of 102 active users of Zomato Gold. Simultaneous test results (F) showed a significance value (p-value) smaller than the alpha value of 0.000 <0.05. The effect of the two variables on the Buying Decision is 43.3% while the remaining 56.7% represents the influence of other variables. Thus, companies need more focus on Brand Image, improve their services on Zomato Gold, it can affect the impact of variable WOM more positively.","PeriodicalId":162051,"journal":{"name":"International Journal of Organizational Business Excellence","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121579489","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
AWARENESS OF SMALL AND MEDIUM ENTERPRISES ON COMPETITION ACT 2010 AND MALAYSIAN COMPETITION COMMISSION 中小企业对2010年竞争法和马来西亚竞争委员会的认识
International Journal of Organizational Business Excellence Pub Date : 2021-03-10 DOI: 10.21512/ijobex.v2i2.7136
Hasnah Haron, Ishak Ismail, Y. Ganesan, I. G. So
{"title":"AWARENESS OF SMALL AND MEDIUM ENTERPRISES ON COMPETITION ACT 2010 AND MALAYSIAN COMPETITION COMMISSION","authors":"Hasnah Haron, Ishak Ismail, Y. Ganesan, I. G. So","doi":"10.21512/ijobex.v2i2.7136","DOIUrl":"https://doi.org/10.21512/ijobex.v2i2.7136","url":null,"abstract":"The objectives of this research are to examine the awareness level of Small and Medium Enterprise (SMEs) and their knowledge of the CA2010 and of the role of MyCC. In addition, further analysis the level of awareness of SMEs by state, market structures and sectors and also compared with baseline study which conducted in year 2013. A total of 154 respondents involved in this study and the results show that increased in SMEs awareness and knowledge about the MyCC and CA2010. The results showed most of states were aware of the existence of MyCC and CA2010. Meanwhile, in term of market structures, the export-oriented businesses have higher level of awareness of compared than the domestic-driven businesses. The study will benefit the relevant authority to strategies the activities plan to enhance to their service quality and knowledge about the competition act.","PeriodicalId":162051,"journal":{"name":"International Journal of Organizational Business Excellence","volume":"29 8","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114033415","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
EXPLORING QUALITY DETERMINANTS IN AIRLINE SERVICES: A STUDY OF CUSTOMER EXPERIENCE IN VIETNAM 探索航空公司服务的品质决定因素:越南顾客体验研究
International Journal of Organizational Business Excellence Pub Date : 2021-03-10 DOI: 10.21512/ijobex.v2i2.7139
N. Hoang, Prof Vikas Kumar, M. Amorim
{"title":"EXPLORING QUALITY DETERMINANTS IN AIRLINE SERVICES: A STUDY OF CUSTOMER EXPERIENCE IN VIETNAM","authors":"N. Hoang, Prof Vikas Kumar, M. Amorim","doi":"10.21512/ijobex.v2i2.7139","DOIUrl":"https://doi.org/10.21512/ijobex.v2i2.7139","url":null,"abstract":"The increasing prices of oil, rank as one of the main threats to airlines. Generally, all airlines will adjust their prices to deal with oil price variations, and this often impacts customer service satisfaction. However, there tends to be gapin research exploring the relationship between the changing oil prices and its impact on customer satisfaction in the airline sector. This research gap widens particularly in the context of an airline operating in the developing country context. This study therefore explores the relationship between oil prices, perceived service quality, customer loyalty and customer satisfaction for a Vietnamese airline. The study reports the findings from a survey of 235 passengers of Vietnam airlines and explores the relationships between prices, service quality, service satisfaction and loyalty. Our findings indicate that increasing oil prices do affect the customer satisfaction negatively however customer loyalty largely remains unaffected.","PeriodicalId":162051,"journal":{"name":"International Journal of Organizational Business Excellence","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129357492","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
THE FACTORS AFFECTING EFFICIENCY OF CRUDE PALM OIL IN INDONESIA PALM OIL INDUSTRY 印尼棕榈油工业中影响粗棕榈油效率的因素
International Journal of Organizational Business Excellence Pub Date : 2021-03-10 DOI: 10.21512/IJOBEX.V3I1.7129
Y. Eni, Christy Agustina, Metta Merlinna, R. Bella, R. Arguelles, Sheryl Satorre-Estella
{"title":"THE FACTORS AFFECTING EFFICIENCY OF CRUDE PALM OIL IN INDONESIA PALM OIL INDUSTRY","authors":"Y. Eni, Christy Agustina, Metta Merlinna, R. Bella, R. Arguelles, Sheryl Satorre-Estella","doi":"10.21512/IJOBEX.V3I1.7129","DOIUrl":"https://doi.org/10.21512/IJOBEX.V3I1.7129","url":null,"abstract":"This research aim is to determine the factors affecting efficiency of crude palm oil (CPO) in Indonesia by using simpleregression (T-partial) and multiple regression (F-simultaneous) analysisthrough EViewssoftware. The results of this study indicate that partially is the independent variables that affecting Crude Palm Oil (Y) with a T-Statistic value greater than T table (1.65) are the total concession (7.214855), issued capital(2.087724), total investment (6.538604) andtotal employees (5.167861) with an alpha value of 0.05. While simultaneously,the independent variables that affecting the dependent variable are total concession, authorized capital, issued capital, paid up capital, total investment, total employees with F-statistic value of 16,65554, F table value of 1.94 with alpha value of 0.05 . Therefore, the palm oil industry in Indonesia can improveefficiency and production through maximum use of total concession inputs, issuedcapital, total investment and total employees.","PeriodicalId":162051,"journal":{"name":"International Journal of Organizational Business Excellence","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134621752","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
EFFECT OF WORK ENVIRONMENT AND EMPLOYEE ENGAGEMENT ON JOB PERFORMANCE OF PUBLIC RELATION STAFF IN LUXURY HOTELS IN JAKARTA 工作环境和员工敬业度对雅加达豪华酒店公关人员工作绩效的影响
International Journal of Organizational Business Excellence Pub Date : 2021-03-10 DOI: 10.21512/ijobex.v2i2.7135
Yohanes Totok Suyoto, Yosaphat Danis Murtiharso
{"title":"EFFECT OF WORK ENVIRONMENT AND EMPLOYEE ENGAGEMENT ON JOB PERFORMANCE OF PUBLIC RELATION STAFF IN LUXURY HOTELS IN JAKARTA","authors":"Yohanes Totok Suyoto, Yosaphat Danis Murtiharso","doi":"10.21512/ijobex.v2i2.7135","DOIUrl":"https://doi.org/10.21512/ijobex.v2i2.7135","url":null,"abstract":"The aim of this study is to examine the relationship between working environment and employee engagement toward job performance of the employees of public relation (PR) staff in five-star hotels in province of Jakarta, Indonesia. From a preliminary survey of 100 customers to measure customers' perceptions of the performance indicatedthat 34% of respondents rated the performance of those employees in the is still poor and needs to be improved. This research using structural equation modeling as an analysis tools. Observed variables are work environment (6 indicators) and employee engagement (34 indicators) as exogeneous variable and job performance (15 indicators) as endogenous variable. The structural model analysis that measure the effect of work environment on job performanceshowedt value and regression coefficient are 4.78 and 0.64 respectively. Analysis result of the effect of employee engagement on job performance, obtained t value and regression coefficient are 5.39 and 0.75 respectively. The R² value of 0.565 shows how work environment and employee engagement can play a positive and significant role together to improve job performance of PR staff of five stars hotelsin province of Jakarta, Indonesia.","PeriodicalId":162051,"journal":{"name":"International Journal of Organizational Business Excellence","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126171461","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Knowledge Retention Strategy Evaluation & Knowledge Management System Design at Plastic Injection Company in Indonesia 印尼注塑机公司知识保留策略评价与知识管理系统设计
International Journal of Organizational Business Excellence Pub Date : 2019-06-30 DOI: 10.21512/ijbx.v2i1.338
Leo Adi Anggoro, B. Simamora
{"title":"Knowledge Retention Strategy Evaluation & Knowledge Management System Design at Plastic Injection Company in Indonesia","authors":"Leo Adi Anggoro, B. Simamora","doi":"10.21512/ijbx.v2i1.338","DOIUrl":"https://doi.org/10.21512/ijbx.v2i1.338","url":null,"abstract":"The potential of knowledge loss when an employee retires or resigns is high at PT. XYZ a plastic injection company in Indonesia. Therefore, it is required to evaluate their knowledge retention strategy (KRS) and developing a knowledge management system (KMS). The evaluation of KRS using Organizational Knowledge Retention Framework developed by David DeLong and for designing KMS model using the 10-Step KM Roadmap method developed by Amrit Tiwana. Through a well-developed KRS and KMS design model, PT. XYZ can overcome the problem of losing the knowledge that occurs because employees retire or resign.","PeriodicalId":162051,"journal":{"name":"International Journal of Organizational Business Excellence","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126534721","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Gender Stereotype Role in The Business Success of Women Entrepreneurs in Indonesia 性别刻板印象在印度尼西亚女企业家商业成功中的作用
International Journal of Organizational Business Excellence Pub Date : 2019-06-30 DOI: 10.21512/ijbx.v2i1.342
H. Hartono, W. Luhur, Sasmoko Sasmoko, N. J. Setiadi, Abdul Aziz Abdulah
{"title":"Gender Stereotype Role in The Business Success of Women Entrepreneurs in Indonesia","authors":"H. Hartono, W. Luhur, Sasmoko Sasmoko, N. J. Setiadi, Abdul Aziz Abdulah","doi":"10.21512/ijbx.v2i1.342","DOIUrl":"https://doi.org/10.21512/ijbx.v2i1.342","url":null,"abstract":"Having good business relationships with stakeholders and have innovative behaviours that are competitive, full of challenges, as well as risks to achieve success in the business. In relationships and behaviours, human beings are inseparable from their views on the attributes or characteristics of women and that have to be performed by women and men who are subconsciously embedded and absorbed in each individual's subconscious, which is commonly referred to as gender stereotypes. This is not apart from its influences on business relationships and innovative behaviours of women entrepreneurs in their business to achieve business success. It is interesting to examine whether gender stereotypes are moderate business relationships and innovative behaviours towards the success of women entrepreneur business in Indonesia. Sources of data obtained by distributing questionnaires and interviewing 109 women entrepreneurs. This research is a quantitative research using the Hierarchical Regression Analysis research method. The findings of this study show that women are more likely to have a relationship with women entrepreneurs. Gender stereotype as a moderating variable does not affect business relationships with a moderate relationship between innovative behaviour towards business success in women entrepreneurs in Indonesia, and the result shows gender stereotype decrease the influence of innovative behaviours of women entrepreneurs to the success of their business.","PeriodicalId":162051,"journal":{"name":"International Journal of Organizational Business Excellence","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128199062","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
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