2007 IEEE International Conference on Service Operations and Logistics, and Informatics最新文献_第3页

Optimatch: Applying Constraint Programming to Workforce Management of Highly-skilled Employees 优化匹配:约束规划在高技能员工劳动力管理中的应用

2007 IEEE International Conference on Service Operations and Logistics, and Informatics Pub Date : 2007-11-19 DOI: 10.1109/SOLI.2007.4383953

Yossi Richter, Y. Naveh, D. Gresh, D. Connors

{"title":"Optimatch: Applying Constraint Programming to Workforce Management of Highly-skilled Employees","authors":"Yossi Richter, Y. Naveh, D. Gresh, D. Connors","doi":"10.1109/SOLI.2007.4383953","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383953","url":null,"abstract":"Today many companies face the challenge of matching highly-skilled professionals to high-end positions in large organizations and human deployment agencies. Unlike traditional Workforce Management problems such as shift scheduling, highly-skilled employees are professionally distinguishable from each other and hence non-interchangeable. Our work specifically focuses on the services industry, where much of the revenue comes from the assignment of highly professional workers. Here, non-accurate matches may result in significant monetary losses and other negative effects. We deal with very large pools of both positions and employees, where optimal decisions should be made rapidly in a dynamic environment. Since traditional Operations Research (OR) methods fail to answer this problem, we employ Constraint Programming (CP), a subfield of Artificial Intelligence with strong algorithmic foundations. Our CP model builds on new constraint propagators designed for this problem (but applicable elsewhere), as well as on information retrieval methods used for analyzing the complex text describing high-end professionals and positions. Optimatch, which is based on this technology and is being used by IBM services organizations, provides strong experimental results.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"66 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116618205","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 12

Illustrative example of determining Quality of Service (QoS) using trustworthiness measurement methodology 使用可信度度量方法确定服务质量(QoS)的说明性示例

2007 IEEE International Conference on Service Operations and Logistics, and Informatics Pub Date : 2007-11-19 DOI: 10.1109/SOLI.2007.4383905

F. Hussain, O. Hussain, E. Chang

引用次数: 0

Analysing The Effectiveness of E-Mail Surveys: A Case Study In Australia 电子邮件调查的有效性分析:以澳大利亚为例

2007 IEEE International Conference on Service Operations and Logistics, and Informatics Pub Date : 2007-11-19 DOI: 10.1109/SOLI.2007.4383900

E. Gide, Mingxuan Wu

引用次数: 0

A Top-Down Approach from Service Centers to Business Processes 从服务中心到业务流程的自顶向下方法

2007 IEEE International Conference on Service Operations and Logistics, and Informatics Pub Date : 2007-11-19 DOI: 10.1109/SOLI.2007.4383937

A. Fisher, Fabiana Fournier, Dagan Gilat, G. Rackham, N. Razinkov, S. Wasserkrug

引用次数: 3

Adaptive User Profiling in Enhancing RSS-based Information Services 自适应用户分析增强基于rss的信息服务

2007 IEEE International Conference on Service Operations and Logistics, and Informatics Pub Date : 2007-11-19 DOI: 10.1109/SOLI.2007.4383915

Limin Zeng, Yong Zhang, R. Qiu

引用次数: 5

A Joint Decision Model of Variants Selection, Shelf-space Allocation and Inventory Control 品种选择、货架空间分配与库存控制的联合决策模型

2007 IEEE International Conference on Service Operations and Logistics, and Informatics Pub Date : 2007-11-19 DOI: 10.1109/SOLI.2007.4383939

J. Gao, L. Yu

引用次数: 1

Evaluating Supply Chains with Stochastic Models 用随机模型评估供应链

2007 IEEE International Conference on Service Operations and Logistics, and Informatics Pub Date : 2007-11-19 DOI: 10.1109/SOLI.2007.4383940

Gabriel Alves, P. Maciel, R. Massa

引用次数: 1

Intelligence CRM: A Contact Center Model 智能CRM:呼叫中心模型

2007 IEEE International Conference on Service Operations and Logistics, and Informatics Pub Date : 2007-11-19 DOI: 10.1109/SOLI.2007.4383914

M. Tarokh, Hoda Ghahremanloo

引用次数: 24

A PHA based on a systemic and generic ontology 基于系统和通用本体的PHA

2007 IEEE International Conference on Service Operations and Logistics, and Informatics Pub Date : 2007-11-19 DOI: 10.1109/SOLI.2007.4383910

Mohamed-Habib Mazouni, J. Aubry

{"title":"A PHA based on a systemic and generic ontology","authors":"Mohamed-Habib Mazouni, J. Aubry","doi":"10.1109/SOLI.2007.4383910","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383910","url":null,"abstract":"This communication addresses the \"Service Design, Engineering, Operations, & Innovations\" topic. It is oriented towards the \"Security & safety-related services and management\" and deals more precisely with the Preliminary Hazard Analysis (PHA) practiced in high risk industrial fields. nuclear, chemical, military, and among others, guided transport. The PHA was developed at the beginning of the sixties in the aeronautical and military fields. Almost five decades later, the practice of the PHA remains not less problematic and completely far from any harmonization optics. Moreover, the European lawful and international normative contexts remain very pragmatic in that sense. In order to meet the ceaseless needs of generic methodologies allowing to harmonize the PHA, we consider that the divergences between the various actors are rather of a semantic nature then syntactic and that it wouldn't be enough to write and than distribute a glossary of concepts, but to model them in a dedicated ontology. Indeed, our objective is to conceive a \"systemic ontology based generic methodology\" in order to exploit efficiently the exchange of PHA know-how, of course without concession on results' coherence and completeness.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"74 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127366786","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 6

Study on the Logistics Management Information System for Discrete Manufacturing Enterprises 离散制造企业物流管理信息系统研究

2007 IEEE International Conference on Service Operations and Logistics, and Informatics Pub Date : 2007-11-19 DOI: 10.1109/SOLI.2007.4383877

Jing Chunju, Fang Zhiyuan, Yu Zhou

{"title":"Study on the Logistics Management Information System for Discrete Manufacturing Enterprises","authors":"Jing Chunju, Fang Zhiyuan, Yu Zhou","doi":"10.1109/SOLI.2007.4383877","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383877","url":null,"abstract":"Discrete manufacturing process is not continuous, and the stage, the process stalled and there were obviously waiting time. Orders faced the discrete manufacturing enterprises are characterized by many varieties and small batch production. In this form of production, there are many internal problems that is necessary to use modern means to work out in logistics management. This paper studies TaiYuan Heavy Machine Group Co., Ltd.. that products are large crane, spaceflight launch support, stage equipment and so on. Combination the characteristics of discrete manufacturing and information gathered for this study. The problem of internal logistics system has been summarized, according to those problem, the backbone flowchart of the logistics management information system (LMIS) was put forward and introduce advanced management mode -- project management; based on this flowchart, LMIS model is designed; Large-scale network data transmission is indispensable in LMIS, so to ensure the security of network data, security strategy of the LMIS implementation should be constructed which include safety guiding ideology, technical support system, management mechanism, and staff training. In the final paper, series of benefits can be quantified of implementation LMIS will be given to further illustrate the effectiveness of the LMIS.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127540677","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0