{"title":"Modelling automated service orchestration for IT-based homeservices","authors":"J. Meis, Jorg Draeger","doi":"10.1109/SOLI.2007.4383958","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383958","url":null,"abstract":"The main focus for housing industries is to ensure their asset of tenants. The economic process is a result of the demographical factor - population declines and the averaged age of people rises in the industrial countries. The consequence of the demographic factor is that housing industries become more and more competitors in a limited market. One option for housing industries is to offer specific, flexible and individual IT-based homeservices to tenants. Homeservices are assigned to health care, comfort and entertainment, security and facility management. The fact: people living in smart home environments open a new option for service providers. Their services will be integrated together into a huge service portal, designed regionally. A service platform offers various services and orchestrates them individually for every customer. In this szenario the customers are tenants from housing industry. The service platform considers of customers individual requirements and has got meta-information about the catalogue of IT-based homeservices, profiles of tenants and the service providers. Because of the defined service and provider parameters - like region, time and specialization - the service platform is in a position to orchestrate and manage various offered homeservices. Basic requirements, providing IT-based home-services, are a specific hardware, software and network infrastructure. These infrastructures are used to deliver basic information to the service platform. The service platform is flexible, scalable, configurable and personalised. Moreover the use and control has to be possible with mobile devices.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125849724","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An Exploratory Study of Integrated Product Design and Development","authors":"R. Lau","doi":"10.1109/SOLI.2007.4383931","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383931","url":null,"abstract":"To accelerate the product design and development process, many companies have adopted a cross-functional, integrated development approach, widely known as concurrent engineering (CE), to designing a product and its associated processes. The purposes of this study are to examine (1) the effects of organizational and technological enablers on CE implementation, and (2) the effects of CE implementation on product design and development (PDD) performance and business performance. We based our analyses on survey data obtained from 382 U.S. companies in the computer and electronics industries (SIC 357 and 367), that have demonstrated a high degree of market uncertainty and innovation in recent years. Our results found strong evidences to support the links between CE enablers and CE implementation as well as CE implementation and PDD performance. Although the correlation between PDD performance and business performance was found statistically significant, the explanatory power of the analysis was limited. That leads us to believe that a company's business performance is influenced by a much more complex system than the one articulated in this study; but the practice of CE does have a positive, indirect effect on a company's business performance through better PDD performance.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"11 24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129768665","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Contemporary Cultural Researches on Knowledge Sharing","authors":"Hai Dong, F. Hussain, E. Chang","doi":"10.1109/SOLI.2007.4383882","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383882","url":null,"abstract":"Knowledge sharing, as an essential component in the field of knowledge management research, attracts increasing researchers into this discipline. Current researches on KS can be categorized as two independent views - exploring from technical perspective or from cultural perspective. From technical perspective, researchers studied multiple methodologies implementing KS; from cultural perspective, scholars studied social issues which influence the style and the performance of KS. In this paper, we propose to compare and contrast the contemporary cultural researches on knowledge sharing from multiple perspectives. Conclusion and future work are made in the final section.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129926701","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Reactive Power Compensating Device for High Power Windings Rotor Induction Motor","authors":"Hui-rong Xiao, Xiaohua Chen, Quanshui Zhu","doi":"10.1109/SOLI.2007.4383916","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383916","url":null,"abstract":"This papers present how a capacitive voltage source is connected in series to the rotor of induction motor to improve power factor, reduce stator current, and improve efficiency and ability of overloading. The principle of the reactive power compensating device for windings rotor induction motor based on AC-AC cycloconverter is described. A single phase to three phases AC-AC cycloconverter is adopted in order to produce capacitive voltage, which make the circuit simple and capacity of transformer much decremented. Using 89S52 sing-chip microcomputer as the control core. The system is capable of the protecting functions of over current, over temperature, lack of phase and running state's control of the motor. The system was tested on a JR138-8 motor. The result shows that the power factor is over 0.95 and the current of the stator reduces over 15%. The system can be widely applied to large and medium-sized winding asynchronous motors in the fields of building materials, chemical industry, chemical fertilizer, paper making, pharmacy, metallurgical industry.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128051148","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Compare and Contrast of Contemporary Technical Knowledge Sharing Technologies","authors":"Hai Dong, F. Hussain, E. Chang","doi":"10.1109/SOLI.2007.4383880","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383880","url":null,"abstract":"Knowledge sharing is not a new topic in knowledge management research field. Many methodologies have been proposed, which aims to exploit the embodied knowledge in practice and transform them to a normal form so that other staffs and organizations can utilize it. In this paper, we propose to compare and contrast the contemporary technical knowledge sharing technologies. We categorize the existing technologies into the implemented and the experimental, and analyze them from multiple perspectives. Conclusion and future work are made in the final section.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"124 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133817751","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Using Strategy Maps to Align Distributed Service Organizations","authors":"A. Nobs, A. Minkus, Fabrice Seite","doi":"10.1109/SOLI.2007.4383903","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383903","url":null,"abstract":"The paper introduces the importance of industrial services for manufacturers of capital goods and it analyzes the specific challenges in global service networks. It thereby emphasizes knowledge and information exchanges and the related coordination problem within the diversified organization. A strategy map framework is proposed to assess the interrelated dependencies between different organizational and functional units. It was found that the adapted Industrial Service Strategy Map facilitates the coordination and controlling of the service operations in distributed organizations by aligning the diversified goals with overall network performance objectives.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"63 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115210384","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Demand Forecasting in Operational Workforce Management","authors":"M. Shah, G. Owusu, C. Voudouris","doi":"10.1109/SOLI.2007.4383888","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383888","url":null,"abstract":"We discuss the challenges faced in carrying out field force forecasting at various levels. The paper narrates the process of designing forecasting models with an eye over obstacles and observations. We have tested and compared various methods and accuracies to conclude with an approach that provides both, better accuracies and smoother implementation. The paper attempts to make the reader aware of practical difficulties and demonstrate how to amalgamate business intelligence and statistical knowledge in developing Forecasting Models. The concluding approach of using seasonal decomposition along with Winter's model is distinct in application.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"160 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124475908","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Price Decision in the Supply Chain of One Product Family with Price-dependent Demand","authors":"Li Qian, Yongma Moon, David Ben-Aireh, Tao Yao","doi":"10.1109/SOLI.2007.4383873","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383873","url":null,"abstract":"In response to different custom preferences and fast product life cycle, manufacturers add numerous product variants which are composed to be a product family. Some components in one product family can be shared and reused for time and cost reduction in design and manufacturing. The paper provides mathematical models for sale price decision in the multistage supply chain of one product family under the stochastic and price-dependent demand environment. With these proposed mathematical models and the specific case involving a product family of cordless drills, the paper studies how different decision-makers, i.e., the manufacturer, the retailer, or both, how different price-dependent demand models, and how component commonality in the product family affect the sale price decision and the supply chain performance in profit.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125823248","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Agility in Auto Dealers SCM","authors":"M. Tarokh, Hoda Ghahremanloo, Mahnaz Karami","doi":"10.1109/SOLI.2007.4383906","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383906","url":null,"abstract":"Agile Supply Chain Management (ASCM) increasingly becomes an effective and important measure to enhance competitive advantage of enterprises that needs the support of agile information system to integrate their supply chain more effectively and quickly. An agile supply chain features model is developed to help enterprises reach agility in their supply chain management and integration by forecasting the real demand and selecting suitable. This paper focuses on agility in distribution system of automobile industry, in particular in their auto dealers, which are the main distribution channel of auto companies. As a result, the paper shows how agility can effect on having an integrated distribution Chain Management for auto industries and a responsive SCM for auto dealers.","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129317384","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An Innovative System for Learning Services in Project Management","authors":"C. Bodea","doi":"10.1109/SOLI.2007.4383962","DOIUrl":"https://doi.org/10.1109/SOLI.2007.4383962","url":null,"abstract":"This paper presents the SinPers project. Its objective is to develop a new web based learning environment in project management, capable of building and conducting a complete and personalized training cycle (from the definition of the learning objectives to the assessment of the learning results) for each learner. At the end ofthe project in 2008, the SinPers system will be accessible on the web, as a self-training portal, which will use state of the art IT technologies (metadata and ontology for knowledge manipulation, web services, learner model, and intelligent tutoring systems). This paper focuses on the organization of project management content according to the course ontology developed by the author. The SinPers project concentrates both market demands in e-learning services for adults (mainly project managers from different industries), and the emerging concepts and technologies regarding Internet usage, man-computer interaction, multimedia technologies, knowledge management, according to the IST / FP6 and FP7 - Technology enhanced learning objectives. The project started in 2005 and it is being financed by the Romanian Ministry of Education and Research, CEEX grant no. 82/2005. Project SinPers is run by the National Institute for Research and Development in Informatics, Bucharest, (www.ici.ro) and the Academy of Economic Studies, Bucharest, (www.ase.ro).","PeriodicalId":154053,"journal":{"name":"2007 IEEE International Conference on Service Operations and Logistics, and Informatics","volume":"67 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127247740","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}