{"title":"Perceived general obligation: A meta-analysis.","authors":"Thomas W H Ng","doi":"10.1037/apl0001269","DOIUrl":"10.1037/apl0001269","url":null,"abstract":"<p><p>The literature on psychological contracts has focused on employees' perceptions of their employers' obligations, but not on employees' perceptions of their own obligations. Hence, perceived general obligation has seldom been theorized. This study argues that workplace support (i.e., from the organization, supervisors, and coworkers) and morally relevant traits (i.e., moral identity, conscientiousness, and agreeableness) predict perceived general obligation, that perceived general obligation predicts performance outcomes, and that the effects vary across cultures. Meta-analytic data collected from 148 samples (<i>N</i> = 45,671) provide preliminary support for the proposed relationships. I also examine the incremental validity of perceived general obligation in predicting performance outcomes beyond other correlates (e.g., normative commitment, positive and negative affect), the mediating role of perceived general obligation in its nomological network, and alternative models for linking the study variables. This study therefore illustrates the value of perceived general obligation in psychological contract research. (PsycInfo Database Record (c) 2025 APA, all rights reserved).</p>","PeriodicalId":15135,"journal":{"name":"Journal of Applied Psychology","volume":" ","pages":"1105-1134"},"PeriodicalIF":9.4,"publicationDate":"2025-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143080162","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Erich C Dierdorff, J Kemp Ellington, Frederick P Morgeson
{"title":"Contexts, people, and work designs: Developing and testing a multilevel theory for understanding variability in work design consequences.","authors":"Erich C Dierdorff, J Kemp Ellington, Frederick P Morgeson","doi":"10.1037/apl0001267","DOIUrl":"10.1037/apl0001267","url":null,"abstract":"<p><p>Work design scholarship has demonstrated that work characteristics are important determinants of a wide range of individual outcomes including well-being, motivation, satisfaction, and performance. Yet this scholarship has also revealed substantial and unaccounted for variance in these effects, prompting calls for theory and research that applies multilevel and contextual perspectives to expand our understanding of work designs. We develop theory that spans occupation, job, and individual levels to connect the influences of both context and personal attributes (e.g., skills) on work design consequences. Central to our multilevel theory is the concept of attribute relevance, which reflects the extent to which different attributes are prioritized within occupational and job contexts in which individuals enact their roles. Results across three studies spanning 3,838 incumbents and 339 unique occupations reveal that attribute relevance systematically moderates the relationships between work designs and individual outcomes and thus demarcates factors that account for variability in the main effects observed in previous work design research. We bring much-needed theory and evidence to open questions about how worker requirements and individual differences are connected to work designs. (PsycInfo Database Record (c) 2025 APA, all rights reserved).</p>","PeriodicalId":15135,"journal":{"name":"Journal of Applied Psychology","volume":" ","pages":"1135-1156"},"PeriodicalIF":9.4,"publicationDate":"2025-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143023485","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Gabriel R Sala,Boram Do,Spencer Harrison,Jean Bartunek
{"title":"An integrative conceptual review and theoretical framework of surprise in organizations.","authors":"Gabriel R Sala,Boram Do,Spencer Harrison,Jean Bartunek","doi":"10.1037/apl0001306","DOIUrl":"https://doi.org/10.1037/apl0001306","url":null,"abstract":"From Aristotle through René Descartes, Adam Smith, and Charles Darwin, surprise has been a source of fascination and many questions in philosophy and social sciences. Yet, the definitions of surprise, as well as its implications for individuals in organizations, have been siloed leading to notable confusion and debates in recent research. This integrative review synthesizes insights from psychology, management, and other related fields to provide a comprehensive understanding of surprise in organizational contexts. We explore the cognitive and emotional mechanisms that underlie surprise as well as key organizational moderators-organizational memory and emotional capabilities-that shape how surprise is experienced and managed. Based on this synthesis, we present a theoretical framework and detailed propositions that explain the conditions under which surprise leads to variance creation or variance reduction behaviors. Finally, we discuss important paths for future research and practical propositions for studying surprise experiences and their impact on organizations. (PsycInfo Database Record (c) 2025 APA, all rights reserved).","PeriodicalId":15135,"journal":{"name":"Journal of Applied Psychology","volume":"27 1","pages":""},"PeriodicalIF":9.9,"publicationDate":"2025-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144701249","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tiffany Bisbey,Rylee M Linhardt,Amanda Woods Herron,Molly P Kilcullen,Eduardo Salas
{"title":"How does training contribute to workplace safety? A meta-analysis examining the effects of safety training.","authors":"Tiffany Bisbey,Rylee M Linhardt,Amanda Woods Herron,Molly P Kilcullen,Eduardo Salas","doi":"10.1037/apl0001309","DOIUrl":"https://doi.org/10.1037/apl0001309","url":null,"abstract":"Although workplace safety concerns are often addressed with employee safety training, organizational research has yet to provide a critical examination into the extent to which safety training impacts outcomes. This meta-analysis examines the training literature across industries to evaluate the effects of safety training on the antecedents and indicators of workplace safety. We extracted 666 effects from 157 independent studies and coded for the content of safety training (technical or nontechnical expertise), the motivational strategy employed (promotive or preventive focus), and the stakeholder of the intervention (employees/internal stakeholder or external stakeholder safety). Findings suggest that safety training has an overall positive effect on training outcomes (δ = 0.78), demonstrating medium-to-large effects on trainee reactions (δ = 0.92), learning (δ = 1.18), and transfer (δ = 0.61) and smaller effects on overall safety indicators (δ = 0.26), including organizational safety (δ = 0.20) and individual health and well-being outcomes (δ = 0.15). Findings suggest that both technical and nontechnical training, as well as promotion- and prevention-focused training, contribute to improved safety via different mechanisms. Moreover, effect sizes appear generally weaker for training that is focused on improving the safety of external stakeholders compared to employee safety-based programs. We contribute an integrative framework for safety training effectiveness and offer recommendations for future research to extend theory on workplace safety and safety training. (PsycInfo Database Record (c) 2025 APA, all rights reserved).","PeriodicalId":15135,"journal":{"name":"Journal of Applied Psychology","volume":"55 1","pages":""},"PeriodicalIF":9.9,"publicationDate":"2025-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144701248","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"After shocks: Humble leadership improves employee adjustment following shock events.","authors":"Grace Mele-Cormier,Daniel M Cable,Sergey Gorbatov","doi":"10.1037/apl0001301","DOIUrl":"https://doi.org/10.1037/apl0001301","url":null,"abstract":"Shock events are highly disruptive, threatening employees' performance and increasing the risk that they quit. Yet, little research has focused on how leaders can help employees adjust in the wake of shock events. We draw on the socialization literature to build theory about how leaders can help employees successfully adjust and adapt following shock events. We propose that humble leaders-because they are open to learning from and seeing value in employees' shock-related experiences-will be more likely to use adjustment behavior that reduces employee turnover and promotes employee performance. Focusing on the COVID-19 pandemic as a nearly universal shock event, we find evidence for our hypothesized effects across two multisource field studies (N = 2,392). Specifically, we find that humble leadership is positively related to affirming employees' shock-related experiences and giving employees autonomy over how they approach work following shock, ultimately reducing turnover and enhancing employee performance. (PsycInfo Database Record (c) 2025 APA, all rights reserved).","PeriodicalId":15135,"journal":{"name":"Journal of Applied Psychology","volume":"15 1","pages":""},"PeriodicalIF":9.9,"publicationDate":"2025-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144701034","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Troy A Smith,Tobias Dennerlein,Stephen H Courtright,Bradley L Kirkman,Pengcheng Zhang
{"title":"Why do bootlickers get empowered more than boat-rockers? The effects of voice and helping on empowering leadership through threat and goal congruence perceptions.","authors":"Troy A Smith,Tobias Dennerlein,Stephen H Courtright,Bradley L Kirkman,Pengcheng Zhang","doi":"10.1037/apl0001303","DOIUrl":"https://doi.org/10.1037/apl0001303","url":null,"abstract":"As empowering leadership becomes increasingly needed in today's complex organizations, so does the need to understand what motivates leaders to give more (or less) empowering leadership to followers. We draw on threat rigidity theory to examine how followers' challenging and supportive voice differentially impact the extent to which leaders empower their followers. We argue that leaders perceive followers' challenging voice as more threatening and tend to empower them less, whereas leaders perceive followers' supportive voice as reflective of their goal congruence with followers, which motivates leaders to give them more empowering leadership. We further leverage threat rigidity theory to explain how leader-directed helping moderates the degree to which leaders respond to each type of voice in terms of threat and goal congruence perceptions and ultimately, with empowering leadership. We argue that leader-directed helping buffers challenging voice's positive effect on perceived threat and amplifies supportive voice's positive effect on leaders' perceptions of goal congruence with followers, which, subsequently, affects leaders' willingness to empower them. We mostly find support for these predictions in a time-lagged, multisource field study and a scenario-based experiment conducted across different countries and cultures. We discuss our theoretical contributions to the literature and practical implications for followers and leaders. (PsycInfo Database Record (c) 2025 APA, all rights reserved).","PeriodicalId":15135,"journal":{"name":"Journal of Applied Psychology","volume":"115 1","pages":""},"PeriodicalIF":9.9,"publicationDate":"2025-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144701247","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Disrupted selves in transition: How women navigate fertility treatments in the context of work.","authors":"Nada Basir,Jamie J Ladge,Serena Sohrab","doi":"10.1037/apl0001310","DOIUrl":"https://doi.org/10.1037/apl0001310","url":null,"abstract":"The challenges of managing the transition to motherhood for working women have been well documented. However, less is known about women whose transition to motherhood is disrupted, stalled, or never realized through complex fertility journeys. This qualitative study explores how 41 working women undergoing fertility treatments experience cross-domain identity challenges that threaten both their desired maternal and professional identities. Through disruptions to initiated identity transitions, participants face three types of cross-domain interferences-embodied, emotional, and cognitive-that create ongoing threats to their desired selves. Unlike typical liminal periods that facilitate identity exploration, we find that repeated fertility treatment disruptions actually erode women's ability to engage in identity play and envision possible selves. This leads to perpetual liminality, where women must make identity trade-offs as their maternal aspirations become increasingly difficult to achieve. Whether fertility treatments succeed or fail, the experience creates a \"lingering self\" that permanently shapes both personal and professional identities. Our findings extend research on liminality by revealing how extended liminal states can constrain rather than enhance identity exploration, challenging assumptions about the exploratory potential of transitional periods. We also contribute to work-life literature by illuminating how stalled personal identity transitions create unique cross-domain interferences distinct from traditional work-family conflict. These insights suggest organizations need more comprehensive support systems that address the complex, extended nature of fertility journeys while recognizing their lasting impact on employees' sense of self. (PsycInfo Database Record (c) 2025 APA, all rights reserved).","PeriodicalId":15135,"journal":{"name":"Journal of Applied Psychology","volume":"14 1","pages":""},"PeriodicalIF":9.9,"publicationDate":"2025-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144701250","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Arik Cheshin,Ella Glikson,Einat Lavee,Allison S Gabriel
{"title":"Digital emotional labor: Benefits and challenges of emotional labor in the context of text-based service.","authors":"Arik Cheshin,Ella Glikson,Einat Lavee,Allison S Gabriel","doi":"10.1037/apl0001305","DOIUrl":"https://doi.org/10.1037/apl0001305","url":null,"abstract":"The existing emotional labor literature has traditionally focused on face-to-face or voice-to-voice customer service interactions. However, as text-based service exchanges have become increasingly common-and, for many customers, preferred-new research questions have emerged. Specifically, how does emotional labor unfold in text-based communication between customer service representatives (CSRs) and customers? And, relatedly, do these interactions involve different emotional labor strategies compared to traditional ones? Using qualitative inductive methods, including observations of service centers and interviews with CSRs and their managers, we employed grounded theory to establish how text-based exchanges align with and diverge from traditional emotional labor assumptions. Our findings reveal that text-based service significantly alters the work of CSRs, presenting both benefits and new challenges. For example, while emotions remain central, they are experienced in a more subdued manner in text-based service. Moreover, the ability to rely on prewritten messages, revise responses mid-interaction, and convey emotions easily through text shifts emotional expressions to be more cognitive and less effective, often appearing as robotic. Consequently, CSRs face a novel challenge: demonstrating they are real people (i.e., not automated chatbots) and laboring to rehumanize themselves to customers. Thus, text-based service significantly alters emotional labor, while some challenges are alleviated, new ones emerge, suggesting classical deep-acting and surface-acting concepts may not fully apply. We identify two distinct forms of digital emotional labor-robotic acting and rehumanization. Implications for theory and practice tied to emotional labor are discussed. (PsycInfo Database Record (c) 2025 APA, all rights reserved).","PeriodicalId":15135,"journal":{"name":"Journal of Applied Psychology","volume":"12 1","pages":""},"PeriodicalIF":9.9,"publicationDate":"2025-07-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144669553","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Supplemental Material for How Does Training Contribute to Workplace Safety? A Meta-Analysis Examining the Effects of Safety Training","authors":"","doi":"10.1037/apl0001309.supp","DOIUrl":"https://doi.org/10.1037/apl0001309.supp","url":null,"abstract":"","PeriodicalId":15135,"journal":{"name":"Journal of Applied Psychology","volume":"7 1","pages":""},"PeriodicalIF":9.9,"publicationDate":"2025-07-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144670068","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Correction to “Insights from an updated personnel selection meta-analytic matrix: Revisiting general mental ability tests’ role in the validity–diversity trade-off” by Berry et al. (2024).","authors":"","doi":"10.1037/apl0001308","DOIUrl":"https://doi.org/10.1037/apl0001308","url":null,"abstract":"","PeriodicalId":15135,"journal":{"name":"Journal of Applied Psychology","volume":"15 1","pages":""},"PeriodicalIF":9.9,"publicationDate":"2025-07-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144629480","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}