International Journal of Production Economics最新文献

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Are we truly ready for what is coming? A reflection on supply chain resilience in face of megatrends 我们真的准备好迎接即将到来的一切了吗?大趋势下供应链弹性的思考
IF 9.8 1区 工程技术
International Journal of Production Economics Pub Date : 2025-02-28 DOI: 10.1016/j.ijpe.2025.109585
Guilherme Luz Tortorella , Tarcisio Abreu Saurin , Moacir Godinho Filho , Rafaela Alfalla-Luque , Andrea Trianni
{"title":"Are we truly ready for what is coming? A reflection on supply chain resilience in face of megatrends","authors":"Guilherme Luz Tortorella ,&nbsp;Tarcisio Abreu Saurin ,&nbsp;Moacir Godinho Filho ,&nbsp;Rafaela Alfalla-Luque ,&nbsp;Andrea Trianni","doi":"10.1016/j.ijpe.2025.109585","DOIUrl":"10.1016/j.ijpe.2025.109585","url":null,"abstract":"<div><div>Supply chains (SCs) have increasingly faced major disruptive events that defy existing management approaches, affecting their processes in both the short and long term. Current megatrends (e.g., digital transformation, aging population, growing urbanization, shifts in consumer demands, geopolitical tension, depletion of natural resources, climate change) have impacted organizations, requiring managers to rethink the foundational assumptions and develop new capabilities to obtain more resilient SCs. In this study, we analyse the readiness of SCs for coping with disruptions caused by seven megatrends. Based on extensive debates among the authors and supported by a narrative literature review, we framed this analysis according to four potentials of resilient systems (monitoring, anticipation, responding, and learning) and three types of SC structure (linear, networked, and hub-and-spoke). We debated and pooled our viewpoints to identify readiness levels for coping with each megatrend, which allowed the formulation of research propositions to be further investigated. Overall, the readiness of all resilience potentials varies across megatrends and SC structures, although the potentials to anticipate, respond and learn seem to be less developed (either lowly or moderately ready) than monitoring, especially when considering disruptions caused by changing demographics and climate change. Further, linear SCs appear to be more vulnerable to most megatrends. Finally, we outline opportunities for further investigation regarding SCs resilience to megatrends’ disruptions.</div></div>","PeriodicalId":14287,"journal":{"name":"International Journal of Production Economics","volume":"283 ","pages":"Article 109585"},"PeriodicalIF":9.8,"publicationDate":"2025-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143529306","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Strategic service supplier selection in servitized manufacturing: A linguistic preference-based decision support system 服务化制造中的战略性服务供应商选择:基于语言偏好的决策支持系统
IF 9.8 1区 工程技术
International Journal of Production Economics Pub Date : 2025-02-27 DOI: 10.1016/j.ijpe.2025.109566
Yanlin Li , Y.P. Tsang , C.K.M. Lee , Zhen-Song Chen
{"title":"Strategic service supplier selection in servitized manufacturing: A linguistic preference-based decision support system","authors":"Yanlin Li ,&nbsp;Y.P. Tsang ,&nbsp;C.K.M. Lee ,&nbsp;Zhen-Song Chen","doi":"10.1016/j.ijpe.2025.109566","DOIUrl":"10.1016/j.ijpe.2025.109566","url":null,"abstract":"<div><div>The global transition toward manufacturing servitization has compelled product-centric manufacturers to establish strategic alliances with knowledge-intensive business service (KIBS) providers, facilitating cost-effective transformation and enhanced product-service offerings. While traditional supplier selection has been extensively studied, the unique challenges of evaluating and selecting service suppliers in servitized manufacturing contexts remain inadequately addressed, particularly regarding systematic decision support mechanisms. This study addresses this research gap by developing a novel linguistic preference-based decision support system for strategic service supplier selection in servitized manufacturing environments. The proposed system introduces a comprehensive evaluation framework that integrates service, supplier, and societal dimensions through 21 meticulously defined criteria. To address the inherent uncertainty and complexity in service supplier assessment, the framework incorporates flexible linguistic decision-making methods that enable systematic criteria weight determination and supplier ranking. The system's practical validity was demonstrated through empirical implementation in a multinational servitized manufacturing company, where it successfully facilitated strategic supplier selection decisions. The findings reveal that successful service supplier selection in servitized manufacturing extends beyond conventional metrics, highlighting the critical importance of factors such as collaboration capability, communication effectiveness, social responsibility, and domain expertise of KIBS providers. This research contributes significantly to both decision sciences and manufacturing servitization literature while offering practical insights for manufacturers navigating their servitization transformation.</div></div>","PeriodicalId":14287,"journal":{"name":"International Journal of Production Economics","volume":"283 ","pages":"Article 109566"},"PeriodicalIF":9.8,"publicationDate":"2025-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143529305","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Cooperation dilemmas in construction and demolition waste recycling: From understanding to navigating 建筑垃圾回收的合作困境:从认识到导航
IF 9.8 1区 工程技术
International Journal of Production Economics Pub Date : 2025-02-25 DOI: 10.1016/j.ijpe.2025.109580
Weize Lin, Jing Zhang, Minjiu Yu, Ruwen Tan
{"title":"Cooperation dilemmas in construction and demolition waste recycling: From understanding to navigating","authors":"Weize Lin,&nbsp;Jing Zhang,&nbsp;Minjiu Yu,&nbsp;Ruwen Tan","doi":"10.1016/j.ijpe.2025.109580","DOIUrl":"10.1016/j.ijpe.2025.109580","url":null,"abstract":"<div><div>High-quality recycling is considered the optimal practice for managing the significant volume of construction and demolition waste (C&amp;DW). However, the lack of coordinated cooperation among stakeholders poses challenges in sustaining and advancing the recycling supply chain. However, the previous research on the decision-making of partnerships among companies is limited despite its importance. Hence, our research framework seeks to address the gap, unfolding from understanding to navigating. Initially, to understand the status quo, we model a partnership decision game where companies face a choice: either commit to in-depth cooperation benefiting from coordination contracts, or opt for surface-level cooperation via straightforward wholesale transactions. Our findings reveal the transfer effect that relation-specific investments of low-power companies may undermine the vested interests of high-power companies, which leads to a prisoner's dilemma dominated by surface-level cooperation. Subsequently, we propose two remedies, a subsidy scheme and a policy of strategic information revelation, to address the dilemma. Specifically, we suggest a <em>Cooperation Subsidy</em> to motivate the remanufacturer and the collector to choose in-depth cooperation, which proves more efficient than conventional economic regulations. Moreover, we design a signal structure based on <em>Bayesian Persuasion</em> to persuade the remanufacturer to opt for in-depth cooperation. This study seeks to provide theoretical support for government policy development.</div></div>","PeriodicalId":14287,"journal":{"name":"International Journal of Production Economics","volume":"283 ","pages":"Article 109580"},"PeriodicalIF":9.8,"publicationDate":"2025-02-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143527201","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Board composition and sustainable supply chain management: Environmental committee's role 董事会组成与可持续供应链管理:环境委员会的角色
IF 9.8 1区 工程技术
International Journal of Production Economics Pub Date : 2025-02-25 DOI: 10.1016/j.ijpe.2025.109579
Abdullah S. Karaman , Hany Elbardan , Ali Uyar , Kannan Govindan
{"title":"Board composition and sustainable supply chain management: Environmental committee's role","authors":"Abdullah S. Karaman ,&nbsp;Hany Elbardan ,&nbsp;Ali Uyar ,&nbsp;Kannan Govindan","doi":"10.1016/j.ijpe.2025.109579","DOIUrl":"10.1016/j.ijpe.2025.109579","url":null,"abstract":"<div><div>Due to increasing climate change concerns, companies are under pressure from stakeholders, including regulators, consumers, and investors, to integrate environmental initiatives into their sustainable supply chain (SSC). Although an increasing body of research investigates the predictors of the environmental practices of firms, focusing on predictors of SSC practices is of critical importance to reduce environmental externalities such as carbon emissions and waste production. Thus, we focus on several board attributes' roles in firm SSC practices and explore whether the environmental committee enriches the directors' role in firm SSC practices. This study uses 62,958 firm-year observations from 2002 to 2021 covering nine different industries from 69 countries. Executing sector-country-year fixed-effects regression, we indicate that while board independence and board gender diversity reinforce the adoption of SSC practices, board expertise and board tenure weaken their adoption. Furthermore, the environmental management team positively moderates between board gender diversity and board tenure and SSC practices, whereas it does not have a significant moderating role between board independence and expertise and SSC practices. We contribute to the literature by identifying which directors are for and against transforming supply chain function towards more sustainable practices such that firms’ nomination committees can shape their upper-echelons accordingly. In addition, our comprehensive SSC proxy based on five metrics-index may guide firms in formulating their own SSC policies. Lastly, we advance the existing literature by highlighting the role of the environmental committee in mobilizing board capital for better SSC management.</div></div>","PeriodicalId":14287,"journal":{"name":"International Journal of Production Economics","volume":"283 ","pages":"Article 109579"},"PeriodicalIF":9.8,"publicationDate":"2025-02-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143549138","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Credit where it's due: The synergy of trade credit and innovation in R&D-driven firms 应得的信贷:贸易信贷与研发驱动型企业创新的协同效应
IF 9.8 1区 工程技术
International Journal of Production Economics Pub Date : 2025-02-22 DOI: 10.1016/j.ijpe.2025.109576
Bahadır Karakoç
{"title":"Credit where it's due: The synergy of trade credit and innovation in R&D-driven firms","authors":"Bahadır Karakoç","doi":"10.1016/j.ijpe.2025.109576","DOIUrl":"10.1016/j.ijpe.2025.109576","url":null,"abstract":"<div><div>In business transactions, information asymmetry poses significant challenges, particularly for innovative firms. This study investigates the strategic role of trade credit in overcoming these obstacles and fostering growth in R&amp;D-investing companies. We hypothesize that firms offering more trade credit (H1) and investing in R&amp;D (H2) can enhance their growth prospects. Furthermore, we propose that combining R&amp;D investments and trade credit (H3) leads to greater growth than either activity alone, as trade credit facilitates the commercialization of R&amp;D outputs while mitigating information asymmetry. We analyze trade credit's amount and duration using the Difference Generalized Method of Moments (GMM) to address potential endogeneity and firm-level heterogeneity. This is complemented with Fixed Effects Ordinary Least Squares (FE-OLS) estimations for robustness. Our findings are further supported through two-stage least squares (2SLS) and additional GMM analyses with an external instrument. The results reveal that while both R&amp;D investments and trade credit supply individually contribute to growth, firms combining R&amp;D with trade credit experience significantly higher growth rates. This highlights trade credit's critical role in facilitating the commercialization of R&amp;D outputs. The findings also underscore the critical importance of communication and cooperation between business partners in fostering growth.</div></div>","PeriodicalId":14287,"journal":{"name":"International Journal of Production Economics","volume":"283 ","pages":"Article 109576"},"PeriodicalIF":9.8,"publicationDate":"2025-02-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143479243","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Cooperative service strategy for competitive platforms under multi-homing 多归属下竞争平台的协同服务策略
IF 9.8 1区 工程技术
International Journal of Production Economics Pub Date : 2025-02-21 DOI: 10.1016/j.ijpe.2025.109575
Zongyin Li , Shaofu Du , Li Hu , Chong Huang
{"title":"Cooperative service strategy for competitive platforms under multi-homing","authors":"Zongyin Li ,&nbsp;Shaofu Du ,&nbsp;Li Hu ,&nbsp;Chong Huang","doi":"10.1016/j.ijpe.2025.109575","DOIUrl":"10.1016/j.ijpe.2025.109575","url":null,"abstract":"<div><div>Facing fierce market competition, increasingly platforms are trying to cooperate with competitors on services. Although the cooperative service strategy has been widely adopted by platforms, the feasibility of the cooperative service strategy and its impact on platform operation decisions are still ambiguous. This paper investigates the impact of service investment on platforms and the service strategy choice of the competing platforms in the scenarios of symmetric service costs and asymmetric service costs respectively. According to whether platforms cooperate on services, we divide service strategies into the non-cooperative service strategy and the cooperative service strategy. We demonstrate that service investment mitigates price competition on the service investment side while intensifying it on the other side when users are allowed to be multi-homing. We identify the feasible range of the cooperative service strategy; the platforms adopt the cooperative service strategy when the difference in service costs is small. Otherwise, the platform with the cost advantage refuses to cooperate. Counterintuitively, although the cooperative service strategy can alleviate the service competition of platforms, the more intense the platform's competition for users, the lower the possibility of platforms adopting the cooperative service strategy.</div></div>","PeriodicalId":14287,"journal":{"name":"International Journal of Production Economics","volume":"283 ","pages":"Article 109575"},"PeriodicalIF":9.8,"publicationDate":"2025-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143479242","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Competition or co-opetition: Optimal fresh produce delivery mode strategy for livestreaming platform 竞争还是合作:直播平台生鲜配送模式优化策略
IF 9.8 1区 工程技术
International Journal of Production Economics Pub Date : 2025-02-20 DOI: 10.1016/j.ijpe.2025.109565
Yuqiu Xu , Kaiying Cao
{"title":"Competition or co-opetition: Optimal fresh produce delivery mode strategy for livestreaming platform","authors":"Yuqiu Xu ,&nbsp;Kaiying Cao","doi":"10.1016/j.ijpe.2025.109565","DOIUrl":"10.1016/j.ijpe.2025.109565","url":null,"abstract":"<div><div>In recent years, selling fresh produce online has become increasingly popular, for instance, many e-tailers (e.g., Amazon and JD) with self-built delivery systems and livestreaming platforms (e.g., East Buy) have launched their private fresh produce labels. Moreover, some e-tailers are adopting livestreaming technology (e.g., JD Live) to sell private fresh produce labels. In these contexts, livestreaming platforms need to make strategic decisions about which delivery mode to use: PDM (platform delivery mode operated by e-tailers) or TDM (third-party delivery mode). To address these challenges, this study develops four theoretical models and provides key managerial insights. The findings indicate that, regardless of whether e-tailers enter the livestreaming market, delivery service level difference and base market potential will have a significant impact on livestreaming platforms’ optimal delivery mode strategies. Specifically, livestreaming platforms should choose PDM for their private fresh produce labels with relatively large base market potential. For fresh produce with relatively low base market potential, the delivery mode choice between PDM and TDM depends on the difference in delivery service levels. Furthermore, e-tailers entering the livestreaming market will lead livestreaming platforms to be more willing to choose TDM. These findings hold robust when considering the unit production cost of fresh produce, quantity loss of fresh produce, two independent departments owned by e-tailers and different freshness-keeping effort cost coefficients.</div></div>","PeriodicalId":14287,"journal":{"name":"International Journal of Production Economics","volume":"283 ","pages":"Article 109565"},"PeriodicalIF":9.8,"publicationDate":"2025-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143487603","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
To Cooperate or Not: Evaluating process innovation strategies in battery recycling and product innovation 合作还是不合作:评价电池回收和产品创新的工艺创新策略
IF 9.8 1区 工程技术
International Journal of Production Economics Pub Date : 2025-02-20 DOI: 10.1016/j.ijpe.2025.109559
Zhifeng Qian , Joshua Ignatius , Junwu Chai , Krishna Mohan Thazhathu Valiyaveettil
{"title":"To Cooperate or Not: Evaluating process innovation strategies in battery recycling and product innovation","authors":"Zhifeng Qian ,&nbsp;Joshua Ignatius ,&nbsp;Junwu Chai ,&nbsp;Krishna Mohan Thazhathu Valiyaveettil","doi":"10.1016/j.ijpe.2025.109559","DOIUrl":"10.1016/j.ijpe.2025.109559","url":null,"abstract":"<div><div>Emerging technology products like retired electric vehicle (EV) batteries encounter technical challenges during the collecting and remanufacturing phase. Process innovation for recycling (PIR) presents an opportunity to improve the efficiency of these product recycling processes. To investigate how upstream and downstream firms formulate optimal PIR strategies under the interaction of product innovation and PIR, and to analyze the impact of this interaction on operational decisions, we construct Stackelberg game models comprising a battery supplier and an EV manufacturer, both of which have the potential to assume leadership roles. The supplier engages in recycling and makes PIR investment decisions: invest independently, outsource it to the manufacturer, or cooperate with the manufacturer. The manufacturer performs product innovation and decides whether to participate in PIR. Our results indicate that cooperation is not always the preferred strategy for both firms and tends to be favored only when PIR investment efficiency is relatively low. Although the supplier engages in remanufacturing, the manufacturer may exert higher PIR efforts. When product innovation and PIR are carried out separately by upstream and downstream firms, the two innovations maintain a complementary relationship, which provides the possibility for manufacturers to offer higher-quality products at lower prices. Furthermore, firms are more inclined to invest in PIR when acting as the supply chain leader. However, the first-mover advantage may turn into a disadvantage under collaboration model, which provides insights for firms not to blindly pursue the leader. The sequential innovation decisions and two-period model settings are further explored as model extensions.</div></div>","PeriodicalId":14287,"journal":{"name":"International Journal of Production Economics","volume":"283 ","pages":"Article 109559"},"PeriodicalIF":9.8,"publicationDate":"2025-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143473929","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Transformative supply chains: the enabling role of digital technologies 转型供应链:数字技术的推动作用
IF 9.8 1区 工程技术
International Journal of Production Economics Pub Date : 2025-02-19 DOI: 10.1016/j.ijpe.2025.109562
Giovanni Francesco Massari, Raffaele Nacchiero, Ilaria Giannoccaro
{"title":"Transformative supply chains: the enabling role of digital technologies","authors":"Giovanni Francesco Massari,&nbsp;Raffaele Nacchiero,&nbsp;Ilaria Giannoccaro","doi":"10.1016/j.ijpe.2025.109562","DOIUrl":"10.1016/j.ijpe.2025.109562","url":null,"abstract":"<div><div>To remain competitive in turbulent business environments and address increasing regulatory pressures, modern supply chains should undertake transformations towards circularity and resilience. Despite the relevance of the topic, how enabling transformative changes as those increasingly observed in reality is a topic still not fully understood. We fill this research gap by developing a novel social-ecological model of the supply chain that investigates the enabling role of digital technologies in supply chain transformations. The model first offers a conceptualization of transformative supply chains as social-ecological systems capable of transforming towards new configurations, more consistent with internal pressures and external challenges, through the supply chain transformative capabilities. Then, how digital technologies influence these dynamic capabilities is argued. The conceptual model is investigated through a multiple case study approach in Made-in Italy sectors. We analyze eight case studies involving large, medium, and small companies, which confirm theoretical argumentations. Specific propositions linking the digital technologies with supply chain transformative capabilities are finally formulated, and theoretical and managerial implications discussed.</div></div>","PeriodicalId":14287,"journal":{"name":"International Journal of Production Economics","volume":"283 ","pages":"Article 109562"},"PeriodicalIF":9.8,"publicationDate":"2025-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143529304","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
To reveal or conceal: AI identity disclosure strategies for merchants 揭示或隐藏:商家的人工智能身份披露策略
IF 9.8 1区 工程技术
International Journal of Production Economics Pub Date : 2025-02-19 DOI: 10.1016/j.ijpe.2025.109564
Zhenbin Ding , Yali Zhang , Jun Sun , Mark Goh , Zhaojun Yang
{"title":"To reveal or conceal: AI identity disclosure strategies for merchants","authors":"Zhenbin Ding ,&nbsp;Yali Zhang ,&nbsp;Jun Sun ,&nbsp;Mark Goh ,&nbsp;Zhaojun Yang","doi":"10.1016/j.ijpe.2025.109564","DOIUrl":"10.1016/j.ijpe.2025.109564","url":null,"abstract":"<div><div>Online merchants face a dilemma in deciding whether to disclose their use of AI-driven services, which offer cost-effective, human-like interactions but may trigger customer resistance from those who prefer human engagement. The study employs a game-theoretic model to examine AI identity disclosure strategies, incorporating consumer preferences for algorithms and their ability to detect undisclosed AI usage. Findings indicate that nondisclosure is ineffective in markets with a high proportion of sophisticated consumers who can recognize AI involvement. However, in markets dominated by naive consumers, where AI identity is less detectable, disclosure remains the preferred strategy, particularly when AI service quality is perceived as low, to mitigate potential backlash. Comparing pure AI and human-AI collaboration service modes, merchants derive greater benefits from nondisclosure in collaboration settings. Furthermore, greater consumer aversion to AI does not necessarily push merchants toward nondisclosure, as its effectiveness depends on service quality rather than aversion alone. This study also highlights the dual role of AI anthropomorphism: it can increase consumer acceptance of nondisclosure while simultaneously making disclosure more appealing. Under nondisclosure, improvements in service quality generally enhance consumer surplus, but sophisticated consumers may gain less surplus than naive consumers. Lastly, mandating AI identity transparency does not always maximize social welfare, challenging the assumption that compulsory disclosure is universally beneficial. These findings offer valuable insights into human-AI collaboration and inform the design of algorithm transparency policies in AI-driven services.</div></div>","PeriodicalId":14287,"journal":{"name":"International Journal of Production Economics","volume":"283 ","pages":"Article 109564"},"PeriodicalIF":9.8,"publicationDate":"2025-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143549226","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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