发布求助
文献互助 智能选刊 最新文献

Int. J. E Bus. Res.最新文献

筛选
英文 中文
Assessment of the Endorsers of E-Business Practices for Food Supply Chain Performance Systems 对食品供应链绩效系统的电子商务实践背书者的评估
Int. J. E Bus. Res. Pub Date : 2022-04-01 DOI: 10.4018/ijebr.294109
Janpriy Sharma, M. Tyagi
{"title":"Assessment of the Endorsers of E-Business Practices for Food Supply Chain Performance Systems","authors":"Janpriy Sharma, M. Tyagi","doi":"10.4018/ijebr.294109","DOIUrl":"https://doi.org/10.4018/ijebr.294109","url":null,"abstract":"Globalisation and changing lifestyle of the people has escalated the demand for the more product customisation, taste preferences and awareness about the usage of quality food commodities. Recent developments in the field of information technology and its integration with the business practices has emerged as a new term named ‘e-business’ (EB). Increasing consumer base of the food supply chains (FSC), has escalated the demand of technological and operation advancements by mediating ‘EB’ activities. Such, practices become extensively crucial when the world is suffering from the pandemic of COVID-19, leading to distressing of FSC linkages causing frequent market closures. To tackle the same presented work, explores the various endorsers (EDR) of the ‘EB’ in FSC, which are contemplated by hybrid combination of multi-criteria decision making techniques. Outcomes of the present work aids managers to formulate the decision policies and develop a robust framework in the direction to cling the ‘EB’ practices with FSC.","PeriodicalId":13628,"journal":{"name":"Int. J. E Bus. Res.","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74382422","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Mobile Multi-Brand Loyalty Programs: Elaborating Customer Value and Satisfaction 移动多品牌忠诚度计划:细化客户价值和满意度
Int. J. E Bus. Res. Pub Date : 2022-01-01 DOI: 10.4018/ijebr.309397
G. Aydin
{"title":"Mobile Multi-Brand Loyalty Programs: Elaborating Customer Value and Satisfaction","authors":"G. Aydin","doi":"10.4018/ijebr.309397","DOIUrl":"https://doi.org/10.4018/ijebr.309397","url":null,"abstract":"This study, based on value theory, aims to shed light on our understanding of changing consumer perspectives on loyalty programs (LPs) within the digitally transformed retail environment by assessing the significance of value perceptions (i.e., monetary, hedonic, symbolic, knowledge) provided by LP benefits on member satisfaction. The value theory was expanded with the addition of personalization and information disclosure comfort constructs in accordance with the literature on mobile application adoption. The results of an online survey study on two leading coalition LPs in Turkey indicate that the monetary, hedonic, and symbolic values established by LP benefits are positively related to satisfaction. Furthermore, personalization was found to be a major factor that indirectly influences satisfaction through different perceptions of value. Privacy concerns, on the other hand, were found to have a significant but weak influence on satisfaction. Finally, the well-established effect of satisfaction on attitudinal loyalty was also confirmed.","PeriodicalId":13628,"journal":{"name":"Int. J. E Bus. Res.","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79533166","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Exploratory Study of Societal Contexts and Industry Performance 社会背景与行业绩效的探索性研究
Int. J. E Bus. Res. Pub Date : 2022-01-01 DOI: 10.4018/ijebr.309387
Delvin Grant, Benjamin Yeo
{"title":"Exploratory Study of Societal Contexts and Industry Performance","authors":"Delvin Grant, Benjamin Yeo","doi":"10.4018/ijebr.309387","DOIUrl":"https://doi.org/10.4018/ijebr.309387","url":null,"abstract":"There is inconclusive evidence on the effectiveness of information and communication technologies (ICT) at the industry level. Using the influence-impact model as a theoretical framework, the authors apply data mining techniques to identify ICT, financial, and geographical predictors of industry performance. The authors find that ICT are necessary but insufficient, and a mix of technical advancement, financial factors, and geography affect industry performance at different stages of development. These findings are used to discuss ICT for development (ICT4D) research, and abduct hypotheses for theory development with implications for future research.","PeriodicalId":13628,"journal":{"name":"Int. J. E Bus. Res.","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80947990","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Can You Help Me Stay Fit?: A Study of Continuance Intention of Wearable Fitness Devices 你能帮我保持健康吗?:可穿戴健身设备的延续意愿研究
Int. J. E Bus. Res. Pub Date : 2022-01-01 DOI: 10.4018/ijebr.309392
Jing Zhang, E. Mao
{"title":"Can You Help Me Stay Fit?: A Study of Continuance Intention of Wearable Fitness Devices","authors":"Jing Zhang, E. Mao","doi":"10.4018/ijebr.309392","DOIUrl":"https://doi.org/10.4018/ijebr.309392","url":null,"abstract":"The main purpose of this study is to reveal the impact of consumer satisfaction on continuance intention to use wearable fitness devices. Building upon the IS Continuance Intention Model, the authors explored the effects of confirmation of ease of use, confirmation of perceived usefulness, positive and negative feelings, and perceived control on consumer satisfaction. The effects of health motivation and social influence on continuance intention were examined alongside satisfaction. Our model consists of twelve constructs and eleven hypotheses. An online survey was conducted among 216 Amazon M-Turk workers to collect data. The measurement model was first tested and validated. Next, structural equation modeling was used to test the hypotheses in the research model. Nine out of eleven hypotheses were supported. The model explains 50.1% of variances in continuance intention, and 63.9% of variance in consumer satisfaction is explained by the aforementioned factors. Both theoretical contributions and practical implications are discussed in the context of wearable technology.","PeriodicalId":13628,"journal":{"name":"Int. J. E Bus. Res.","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89243974","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Peer Influence in the Adoption of Video Games 电子游戏使用中的同伴影响
Int. J. E Bus. Res. Pub Date : 2022-01-01 DOI: 10.4018/ijebr.309399
Yang Li, Jiangen He, Chuanren Liu, Yanni Ping
{"title":"Peer Influence in the Adoption of Video Games","authors":"Yang Li, Jiangen He, Chuanren Liu, Yanni Ping","doi":"10.4018/ijebr.309399","DOIUrl":"https://doi.org/10.4018/ijebr.309399","url":null,"abstract":"The authors investigate how peer influence affects customers' product adoption behaviors in emerging video game platforms. Understanding peer influence is critical to motivating users' willingness to purchase and improving game publishers' marketing performance. While similarities between socially linked users can be viewed as a consequence of social influence, homophily may also contribute to such phenomenon, causing identification difficulties in observational studies. Using data from the world's largest digital distribution platform for video games, the authors leverage state-of-the-art recommender system algorithms and propose an innovative framework to identify social influence in the adoption of video games when a confounding homophily effect is present. The results show that peer influence has a positive impact on platform users' adoption behaviors (i.e., a user tends to adopt a video game that has been purchased by his peers). This study also finds that peer influence would have been overestimated if homophily was not properly controlled.","PeriodicalId":13628,"journal":{"name":"Int. J. E Bus. Res.","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90299250","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Digital Banking: Challenges, Emerging Technology Trends, and Future Research Agenda 数字银行:挑战、新兴技术趋势和未来研究议程
Int. J. E Bus. Res. Pub Date : 2022-01-01 DOI: 10.4018/ijebr.309398
Elisa Indriasari, Harjanto Prabowo, F. Gaol, B. Purwandari
{"title":"Digital Banking: Challenges, Emerging Technology Trends, and Future Research Agenda","authors":"Elisa Indriasari, Harjanto Prabowo, F. Gaol, B. Purwandari","doi":"10.4018/ijebr.309398","DOIUrl":"https://doi.org/10.4018/ijebr.309398","url":null,"abstract":"Due to the exponential growth of the internet, smartphones, and communication technologies during the last two decades, the digital banking sector has enormously advanced in terms of user-friendly, efficient, and fast financial transactions. Digital banking also plays a significant role as an enabler of cashless transactions in the economic crisis caused by the COVID-19 pandemic. The study investigates the challenges, technology, and future research agenda of digital banking. The paper follows the manifestation of Kitchenham's SLR protocol. Six databases were used to determine articles that match the criteria. The study considers recent articles, which have been published from 2015 to 2021. Sixty-seven papers have been selected, extracted, and analyzed. The result highlights issues related to technology, organization, people, process, environment, customers, security, and risk, which become challenges in digital banking innovation. This research presents suggestions for future research directions, which will be beneficial to practitioners and scholars around the globe.","PeriodicalId":13628,"journal":{"name":"Int. J. E Bus. Res.","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74168046","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Exploring the role of social proof of credibility and usability for internet banking adoption through media networks 通过媒体网络探索可信性和可用性的社会证明对互联网银行采用的作用
Int. J. E Bus. Res. Pub Date : 2022-01-01 DOI: 10.4018/ijebr.290057
{"title":"Exploring the role of social proof of credibility and usability for internet banking adoption through media networks","authors":"","doi":"10.4018/ijebr.290057","DOIUrl":"https://doi.org/10.4018/ijebr.290057","url":null,"abstract":"Present study has offered two theoretical models which may helpful to understand the importance of social proof during internet banking (IB) adoption. The existing technology adoption model such as TAM has ignored the importance of social proof of credibility such as risk, security, and privacy. People are actively involved to take recommendations from close sources, experts, customers, and crowd opinion using social media platforms (SMPs). The purpose to gather information is to save from risk, security, and privacy issues especially when customers must share their personal and financial information during IB. It has found that conventional banks have positive word of mouth, recommendations, and reviews therefore the number of IB customers, profitability, and growth is high compared to Islamic banks. Conversely, SMPs have more negative word of mouth and stories which creates social proof regarding the uncertainty and risk in IB adoption. Findings highlights that people have social trust, confidence, and believe in their close sources and conventional banks.","PeriodicalId":13628,"journal":{"name":"Int. J. E Bus. Res.","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75833214","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Impact of Value Co-Creation on Customer Loyalty: The Role of Trust and Satisfaction 价值共同创造对顾客忠诚的影响:信任和满意的作用
Int. J. E Bus. Res. Pub Date : 2022-01-01 DOI: 10.4018/ijebr.309390
Hamza Kaka Abdul Wahab, Meng Tao, Faizan Alam, Elikem Chosniel Ocloo
{"title":"Impact of Value Co-Creation on Customer Loyalty: The Role of Trust and Satisfaction","authors":"Hamza Kaka Abdul Wahab, Meng Tao, Faizan Alam, Elikem Chosniel Ocloo","doi":"10.4018/ijebr.309390","DOIUrl":"https://doi.org/10.4018/ijebr.309390","url":null,"abstract":"The study examines the crucial role of value co-creation impacts on customer loyalty (attitudinal and behavioural loyalty) in the Chinese self-service food industry, especially in “Hot Pot,” also known as “Huo Guo,” taking into account the mediating impact on customer trust and satisfaction. The authors collected 377 valid Chinese customers' questionnaires to assess the conceptual model with a purposive sampling method, and data were analyzed using SmartPLS3 software. The findings show that value co-creation positively impacts customer satisfaction, whereas satisfaction fully mediates the association between value co-creation and trust. The findings further portray that consumer satisfaction partially mediates the association among value co-creation and attitudinal and behavioural loyalty. Based on the results, another key finding is that consumer satisfaction has an insignificant impact on behavioural loyalty. Notably, the findings provide a menu of potential managerial implications to enhance customer satisfaction and loyalty.","PeriodicalId":13628,"journal":{"name":"Int. J. E Bus. Res.","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73424491","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
E-Marketing Mix Variables to Create Online Brand Equity in the Indian Context 电子营销组合变量创建在线品牌资产在印度的背景下
Int. J. E Bus. Res. Pub Date : 2022-01-01 DOI: 10.4018/ijebr.309394
A. Rana, Anil K. Bhat, L. Rani
{"title":"E-Marketing Mix Variables to Create Online Brand Equity in the Indian Context","authors":"A. Rana, Anil K. Bhat, L. Rani","doi":"10.4018/ijebr.309394","DOIUrl":"https://doi.org/10.4018/ijebr.309394","url":null,"abstract":"This paper is an attempt to investigate and empirically validate e-marketing mix framework creating online brand equity suitable for adaptation in the Indian context. Exploratory and confirmatory factor analysis are used to identify and validate the e-marketing mix variables to create online brand equity. Primary product and service offerings, website content, customer care and relationship, website interactivity, website's security and reliability, and website speed are the six e-marketing mix elements identified. Also, a conceptual categorization is used to propose and develop a typology that classifies these six variables into primary and secondary activities. The identified e-marketing mix variables will be an insightful aid to planning various marketing activities and controlling other outcome variables like online satisfaction, e-loyalty, online brand equity, etc. This is one of the first attempts to propose and verify e-marketing mix variables for a developing economy like India and classify them under a generic parsimonious dimensional framework for e-commerce.","PeriodicalId":13628,"journal":{"name":"Int. J. E Bus. Res.","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80057584","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Electronic Customer Relationship Management (E-CRM) and Customer Loyalty: The Mediating Role of Customer Satisfaction in the Banking Industry 电子客户关系管理与客户忠诚:银行业客户满意度的中介作用
Int. J. E Bus. Res. Pub Date : 2022-01-01 DOI: 10.4018/ijebr.293292
Pushpender Kumar, Anupreet Kaur Mokha
{"title":"Electronic Customer Relationship Management (E-CRM) and Customer Loyalty: The Mediating Role of Customer Satisfaction in the Banking Industry","authors":"Pushpender Kumar, Anupreet Kaur Mokha","doi":"10.4018/ijebr.293292","DOIUrl":"https://doi.org/10.4018/ijebr.293292","url":null,"abstract":"This study examined the impact of E-CRM on customer loyalty with the mediating effect of customer satisfaction in the banking industry. Customer satisfaction is important for loyalty because when the customers are satisfied with the services offered by their service providers, the relationship gets stronger which further leads to positive word-of-mouth. The data was collected using purposive sampling from 836 banks’ customers who were using E-CRM services and the data was analyzed using structural equation model (SEM) through AMOS. The results revealed that E-CRM and customer satisfaction had a significant positive impact on customer loyalty and also customer satisfaction partially mediated the relationship between E-CRM and customer loyalty. This study would offer useful acumen to both academicians and marketers and would help the bank managers to improve the quality of the services provided to their customers.","PeriodicalId":13628,"journal":{"name":"Int. J. E Bus. Res.","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88749015","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
首页 上一页 下一页 尾页
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整，为了账户安全，请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
请完成安全验证×
相关产品
×
本文献相关产品
联系我们：info@booksci.cn Book学术提供免费学术资源搜索服务，方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号：481959085
Book学术官方微信