e-Service Journal最新文献_第8页

Six Cases of E-Health Videos on Hospital Web Sites 医院网站电子健康视频的六个案例

e-Service Journal Pub Date : 2010-01-13 DOI: 10.2979/ESJ.2009.6.3.56

Edgar Huang

引用次数: 13

Information Sources Consulted and Found Useful in Answering Drug-Related Questions 参考资料来源和发现有用的回答与毒品有关的问题

e-Service Journal Pub Date : 2010-01-13 DOI: 10.2979/ESJ.2009.6.3.3

Robin S. Poston, K. Suda, C. Onita

{"title":"Information Sources Consulted and Found Useful in Answering Drug-Related Questions","authors":"Robin S. Poston, K. Suda, C. Onita","doi":"10.2979/ESJ.2009.6.3.3","DOIUrl":"https://doi.org/10.2979/ESJ.2009.6.3.3","url":null,"abstract":"Getting the wrong answer to drug-related questions could be life threatening. We need to better understand which drug-related information sources, including those on the Internet, are best for answering these questions. This paper presents data from documented information search and retrieval efforts performed under the supervision of a pharmacist, seeking answers to drug-related questions. This study uses media richness theory to inform hypotheses about information source uses. The hypotheses center on the premise that reducing uncertainty is the key to compiling a complete and accurate answer; information sources are judged based on their actual performance in supplying the answers to questions submitted to a professional drug information center. The findings of this exploratory study based on logistical and OLS regressions suggest the type of question being asked significantly influences an expert pharmacist’s decision not to consult certain information sources. The findings further suggest that, depending on the type of question being asked, certain sources are much less useful than others in helping arrive at a complete answer. If pharmacists and other health professionals know what influences the sources that experts consult and which sources are the most useful, their ability to get answers to questions is likely to improve, which in turn will improve the quality of care they provide to patients. These findings have implications for theory and practice.","PeriodicalId":133558,"journal":{"name":"e-Service Journal","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-01-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134339259","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

Online Reverse Auctions for Out-sourcing Small Software Projects: Determinants of Vendor Selection 小型软件项目外包的在线逆向拍卖:供应商选择的决定因素

e-Service Journal Pub Date : 2010-01-13 DOI: 10.2979/ESJ.2009.6.3.40

J. Kim

引用次数: 14

Analyzing Stakeholder Diversity in G2G Efforts: Combining Descriptive Stakeholder Theory and Dialectic Process Theory G2G工作中的利益相关者多样性分析:结合描述性利益相关者理论和辩证过程理论

e-Service Journal Pub Date : 2008-09-26 DOI: 10.2979/ESJ.2008.6.2.3

L. Flak, Stig Nordheim, B. Munkvold

{"title":"Analyzing Stakeholder Diversity in G2G Efforts: Combining Descriptive Stakeholder Theory and Dialectic Process Theory","authors":"L. Flak, Stig Nordheim, B. Munkvold","doi":"10.2979/ESJ.2008.6.2.3","DOIUrl":"https://doi.org/10.2979/ESJ.2008.6.2.3","url":null,"abstract":"Previous research indicates that the benefits of e-government initiatives are slower to realize than initially expected. This has partly been ascribed to the particularly complex settings of e-government projects, consisting of a variety of stakeholders promoting different and often conflicting objectives. Yet few studies have explicitly addressed the inherent challenges of this diversity. This study presents an analytical approach for investigating contradictory stakeholder interests by combining descriptive stakeholder theory and dialectic process theory. Descriptive stakeholder theory is concerned with why some stakeholder claims are attended to. Dialectic process theory views organizational change and development as the result of contradictory values competing for domination. The approach is illustrated through empirical data from a Government-to-Government (G2G) project in Norway, focusing on information technology related collaboration between two regional clusters of municipalities. The analytical approach proved useful for identifying how contradictory stakeholder interests represented barriers for realizing the objectives of this project. We argue that combining descriptive stakeholder theory with dialectic process theory provides a powerful analytical tool for identifying potential conflicts between stakeholders, which can prove valuable for both e-government research and practice.","PeriodicalId":133558,"journal":{"name":"e-Service Journal","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124199188","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 54

Exploring Merchant Adoption of Mobile Payment Systems: An Empirical Study 探索商家采用移动支付系统:一项实证研究

e-Service Journal Pub Date : 2008-09-26 DOI: 10.2979/ESJ.2008.6.2.24

N. Mallat, V. Tuunainen

引用次数: 194

Service Semantics, Structure, and Design 服务语义、结构和设计

e-Service Journal Pub Date : 2008-09-26 DOI: 10.2979/ESJ.2008.6.2.58

L. Orman

引用次数: 17

Factors Influencing Expectations of e-Health Services within a Direct-Effects Model of User Satisfaction 用户满意度直接效应模型中影响电子医疗服务期望的因素

e-Service Journal Pub Date : 2007-10-04 DOI: 10.2979/ESJ.2007.5.2.85

Nancy K. Lankton, E. Wilson

引用次数: 46

User-Centric Hospital Web Sites: A Case for Trust and Personalization 以用户为中心的医院网站:信任和个性化的案例

e-Service Journal Pub Date : 2007-10-04 DOI: 10.2979/ESJ.2007.5.2.5

Lynette Gallant, C. Irizarry, Gary L. Kreps

引用次数: 39

Validation of a Method to Assess the Clinical Impact of Electronic Knowledge Resources 电子知识资源临床影响评估方法的验证

e-Service Journal Pub Date : 2007-10-04 DOI: 10.2979/ESJ.2007.5.2.113

R. Grad, P. Pluye, M. Beauchamp, James Hanley, B. Marlow, M. Shulha, Janique Johnson‐Lafleur, A. Macaulay, Kimiz Dalkir

引用次数: 9

Internet-Based Patient-Physician Electronic Communication Applications: Patient Acceptance and Trust 基于互联网的医患电子沟通应用:患者接受与信任

e-Service Journal Pub Date : 2007-10-04 DOI: 10.2979/ESJ.2007.5.2.27

Richard Klein

{"title":"Internet-Based Patient-Physician Electronic Communication Applications: Patient Acceptance and Trust","authors":"Richard Klein","doi":"10.2979/ESJ.2007.5.2.27","DOIUrl":"https://doi.org/10.2979/ESJ.2007.5.2.27","url":null,"abstract":"Healthcare consumers have increasingly demanded greater convenience and access to providers that is easily facilitated through electronic communications. Providers have resisted use of such a medium, citing concerns with potential escalating workloads, lack of reimbursements, limited diagnostic capability, as well as potential security, privacy, and liability issues (Kassirer, 2000; Neinstein, 2000). Conversely, patient concerns center on privacy and confidentiality (Bernhardt et al., 2002). Moreover, the Internet-based solutions currently being deployed to facilitate patient-physician communications constitute a departure from use of existing personal commercial e-mail accounts, as many patients might have anticipated and/or preferred. Accordingly, the current study seeks to understand how first-time users' attitudes toward Internet-based patient-physician communication applications influence intentions and use. Additionally, this work considers the role of trust with respect to both the technology vendor and healthcare provider. This research conducted an empirical examination of patients' acceptance of an Internet-based patient-physician communication application, surveying 143 first-time users. This work incorporates Technology Acceptance Model (TAM) constructs in conjunction with trust beliefs, both grounded in the Theory of Reasoned Action (TRA). Results suggest that behavioral intentions shape use behaviors, perceived usefulness (PU) influences behavioral intentions, and perceived ease of use (PEOU) impacts PU. Additionally, the analysis reveals that patient trust beliefs in both their provider and the Web site vendor shape behavioral intentions, with perceived vendor reputation and PEOU influencing user trust beliefs in the vendor.","PeriodicalId":133558,"journal":{"name":"e-Service Journal","volume":"52 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126051684","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 92