CHANNEL: Jurnal Komunikasi最新文献_第6页

IMPLIKASI BRAND IMAGE DAN KUALITAS LAYANAN HOTEL TERHADAP KEPUASAN PELANGGAN 品牌形象和酒店服务质量对客户满意度的影响

CHANNEL: Jurnal Komunikasi Pub Date : 2020-04-19 DOI: 10.12928/CHANNEL.V8I1.15264

Fanny Oryzativa, Niken Febrina Ernungtyas

{"title":"IMPLIKASI BRAND IMAGE DAN KUALITAS LAYANAN HOTEL TERHADAP KEPUASAN PELANGGAN","authors":"Fanny Oryzativa, Niken Febrina Ernungtyas","doi":"10.12928/CHANNEL.V8I1.15264","DOIUrl":"https://doi.org/10.12928/CHANNEL.V8I1.15264","url":null,"abstract":"The purpose of this study is to describe the influence of Brand Image and hotel service quality on customer satisfaction and intentions with four dimensions of service quality that increase the potential for increasing customer satisfaction, employee behavior, room facilities, protection, and food quality. The methodology in this study uses a questionnaire that was adopted and adapted from previous studies. The survey was conducted by issuing questionnaires to 30 Swiss-bel hotel customers which were then analyzed using simple linear regression to discuss Brand Image and service quality on customer satisfaction. The results showed that customer satisfaction and Brand Image produced the greatest influence at 0.920. Get the lowest results from physical evidence and customer satisfaction that only get results of 0.282. This study shows that service quality is important because it can lead to increased customer satisfaction, and it can also help increase motivation for others that can be realized. Hotel operators and decision makers in the hotel sector must get to improve service quality because they have the potential to gain customer satisfaction.","PeriodicalId":121846,"journal":{"name":"CHANNEL: Jurnal Komunikasi","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128829490","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

Model Manajemen Produksi Film Dokumenter Bulu Mata Karya Tonny Trimarsanto Tonny Trimarsanto制作纪录片管理模式

CHANNEL: Jurnal Komunikasi Pub Date : 2020-04-19 DOI: 10.12928/CHANNEL.V8I1.14428

Khalda Ahmad Muafa, Fajar Junaedi

引用次数: 6

Komodi kasi Berita Pemerintahan pada Media Online di Riau 给廖内的在线媒体提供政府新闻

CHANNEL: Jurnal Komunikasi Pub Date : 2019-10-25 DOI: 10.12928/CHANNEL.V7I2.14037

Chelsy Yesicha

{"title":"Komodi kasi Berita Pemerintahan pada Media Online di Riau","authors":"Chelsy Yesicha","doi":"10.12928/CHANNEL.V7I2.14037","DOIUrl":"https://doi.org/10.12928/CHANNEL.V7I2.14037","url":null,"abstract":"After the 2019 elections, various kinds of issues emerged, online media have a responsibility to present it through government news, bearing in mind that it concerns the interests of the people. The shift in news consumption behavior in online media actually demands the media industry in riau Goriau.com and riauonline.co.id to be ready to package the news so that it is feasible to be trusted. The research aims to determine the construction in the online media industry through ideology, the commodification of workers and audiences in government news. Norman Faircoulgh's discourse analysis approach method is used by collecting data through documentation, observation and interviews. At the end of the study, it was found that the affirmation of online media ideology in the performance of journalists became an important strategy in editorial management for the sustainability of the media. GoRiau.com instill clicks to monitor the existence of readers while riauonline.co.id always maintains the quality of editorial and media independence. For both of them the news of government leads to advertorial which becomes a financially profitable journalistic product but in the post-2019 news discourse both professionals become the mouthpiece of the government. Commodification of workers with superior planning is adjusted to the professionalism and mastery of information technology mastery in disseminating news so that work and tasks are carried out according to media needs. Commodification of the audience of both media always keeps the click of the reader / user, GoRiau.co maintains their goal to be recognized as an informative media by offering news through an automated system of keywords contained in the link # in increasing media pageview while riauonline.co assumes the reader is king, through the title game in the language of journalism, marketing news at a certain hour becomes a trick that is maintained by riauonline.co.id.","PeriodicalId":121846,"journal":{"name":"CHANNEL: Jurnal Komunikasi","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121763340","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Pola Jaringan Komunikasi Layanan Kesehatan bagi Penyandang Disabilitas Korban Erupsi Gunungapi Merapi 为残疾受害者Gunungapi Merapi提供卫生服务网络模式

CHANNEL: Jurnal Komunikasi Pub Date : 2019-10-25 DOI: 10.12928/channel.v7i2.11979

Wuri Rahmawati, Hari Akbar Sugiantoro

{"title":"Pola Jaringan Komunikasi Layanan Kesehatan bagi Penyandang Disabilitas Korban Erupsi Gunungapi Merapi","authors":"Wuri Rahmawati, Hari Akbar Sugiantoro","doi":"10.12928/channel.v7i2.11979","DOIUrl":"https://doi.org/10.12928/channel.v7i2.11979","url":null,"abstract":"The objective of this research in the future is to get a disaster communication design especially for disability communities. And the short objective of this research are to know the health service communication network design especially for disability communities. This research used a qualitative method with purposive sampling. Informant of this research are disability,government, NGO and volunteer. Primary and secondary data used in this research. Interview, forum group discussion and observation are to get primary data and than writing and documentation are to get secondary data. The results of this research showed that the disability communities as victims of the Merapi volcanic eruption in 2010 had not received special treatment either during evacuation or while in refugee camps. The facilities for evacuation and evacuation facilities are not yet diffable-friendly. While health services were available for victims of the Merapi volcanic eruption. Volunteers deliver or announce information about the availability of health services to refugees using loudspeakers (microfon) so that they can be heard simultaneously by refugees including persons with disabilities except deaf. Pattern of communication network for health services for victims of Merapi volcanic eruptions, namely the wheel pattern, volunteers as sources or information centers regarding the availability of health services for disaster victims (refugees). Whereas the role formed in the health service communication network for disabilities communities is volunteers as Liaison (person who outside the group that connect disabilities groups with medical team groups), medical teams as opinion leaders (people who are asked for opinions on health and influence disabilities to behave accordingly with recommendations in the treatment and prevention of diseases and persons with disabilities (deaf) as isolates (person that have very limited or minimal to access health services information as a result of their limitations and methods of delivering information using loudspeakers.","PeriodicalId":121846,"journal":{"name":"CHANNEL: Jurnal Komunikasi","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126970101","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

Peran Perusahaan BUMN dalam Mengakomodasi Kebutuhan Masyarakat Melalui Kegiatan CSR 国有企业在通过CSR活动来适应社会需求中的作用

CHANNEL: Jurnal Komunikasi Pub Date : 2019-10-25 DOI: 10.12928/CHANNEL.V7I2.13901

Raditia Yudistira Sujanto

{"title":"Peran Perusahaan BUMN dalam Mengakomodasi Kebutuhan Masyarakat Melalui Kegiatan CSR","authors":"Raditia Yudistira Sujanto","doi":"10.12928/CHANNEL.V7I2.13901","DOIUrl":"https://doi.org/10.12928/CHANNEL.V7I2.13901","url":null,"abstract":"PT TWC carries out corporate social responsibility activities through a special division namely PKBL. Social programs implemented are mainly of philanthropic activities such as providing assi ance such as educational funding for high-achieving udents, house renovation for members of the community in need, and assi ance for employees who are fully dedicated to the company. This research uses a quantitative approach with interview techniques with the PKBL Division Manager and documentation udies on the company’s o cial social media where the PKBL team publishes the social programs that have been implemented. This research found that PT TWC through the PKBL Division of corporate social responsibility programs is ill conventional in nature and not relevant enough to the company’s operational activities that focus on temple tourism parks. PT TWC should be able to involve the community in the process of program formulation through open dialogue so that the issues that become the basis of material of the social programs can be truly targeted both in terms of the community being targeted and the priority of the issue itself. Future udies can use other research techniques such as observation and interviews with the community around the company to get a perception of PT TWC.","PeriodicalId":121846,"journal":{"name":"CHANNEL: Jurnal Komunikasi","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132403879","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Representasi Single Parent dalam Film Susah Sinyal 《信号》中单亲家庭的表现

CHANNEL: Jurnal Komunikasi Pub Date : 2019-10-25 DOI: 10.12928/CHANNEL.V7I2.13896

Muhammad Faisal Wisnu Ananta Putra

引用次数: 0

Resepsi Audiens Terhadap Transgender dalam Film Dokumenter Bulu Mata 观众对变性人的反应在纪录片《睫毛》中

CHANNEL: Jurnal Komunikasi Pub Date : 2019-10-25 DOI: 10.12928/CHANNEL.V7I2.13167

Kevi Restu Pradhita, Fajar Junaedi

引用次数: 0

Eksotisasi Kuliner Madura (Campur Lorjuk) dalam Film Aruna dan Lidahnya 阿鲁那的舌头和舌头的马杜拉烹饪的异国情调

CHANNEL: Jurnal Komunikasi Pub Date : 2019-10-25 DOI: 10.12928/CHANNEL.V7I2.14197

Sri Wulandari

{"title":"Eksotisasi Kuliner Madura (Campur Lorjuk) dalam Film Aruna dan Lidahnya","authors":"Sri Wulandari","doi":"10.12928/CHANNEL.V7I2.14197","DOIUrl":"https://doi.org/10.12928/CHANNEL.V7I2.14197","url":null,"abstract":"Abstrak Keberadaan makanan telah menyentuh segala aspek kehidupan dan merupakan fondasi setiap ekonomi, menandai perbedaan sosial, batasan, ikatan dan kontradiksi. Hal yang menarik dari makanan adalah perubahan wacana terhadap makanan itu sendiri. Perubahan wacana yang muncul sebagai akibat dari adanya pergeseran dalam melihat makanan sebagai persoalan kepraktisan menjadi persoalan estetika. Film Aruna dan Lidahnya merupakan film Indonesia yang membahas kuliner khas dari beberapa daerah. Film ini menawarkan cara pandang yang menarik mengenai budaya kuliner dalam konteks budaya kuliner Indonesia. Penelitian ini mengakaji mengenai eksotisasi kuliner Madura dalam film Aruna dan Lidahnya . Metode yang digunakan dalam penelitian ini adalah metode analisis semiotika. Hasil penelitian menunjukkan bahwa kuliner Madura (campur lorjuk) dicitrakan sebagai kuliner “liar”. Abstract Food existence has reached out all aspects of life. It also becomes the primary part of economic aspects, the sign of social differentiation, distinction, boundary, and contradiction. The interesting part of food is the changing discourse towards the food itself. The changing of the discourse emerged as the consequence of the transformation from the meaning of food as a practice into an aesthetic thing. A film entitled Aruna dan Lidahnya is Indonesian movie displaying the unique culinary from some localities. It offers an attractive point of view in showing the culinary culture in Indonesia. This study aims to analyze the exotization of Madura culinary (campur lorjuk) within Aruna dan Lidahnya . It employs the method of semiotic analysis. This study is showing that Madura culinary (campur lorjuk) is imaged as \"wild\" culinary.","PeriodicalId":121846,"journal":{"name":"CHANNEL: Jurnal Komunikasi","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128676731","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Uncertainty Reduction Theory dalam Pola Komunikasi Pemain dan Pelatih Sepakbola Usia Dini di PFA (Pasoepati Football Academy) 在PFA(足球学院)早期球员和足球教练的交流模式上，不确定确定的衰退理论。

CHANNEL: Jurnal Komunikasi Pub Date : 2019-10-25 DOI: 10.12928/CHANNEL.V7I2.13611

Arif Nugrahadi

{"title":"Uncertainty Reduction Theory dalam Pola Komunikasi Pemain dan Pelatih Sepakbola Usia Dini di PFA (Pasoepati Football Academy)","authors":"Arif Nugrahadi","doi":"10.12928/CHANNEL.V7I2.13611","DOIUrl":"https://doi.org/10.12928/CHANNEL.V7I2.13611","url":null,"abstract":"Communication at the beginning of the meeting is a key communication that will be a benchmark for the relationship between future interpersonal communication that will be undertaken by those who communicate. A sense of uncertainty and anxiety will arise when we do not know the information about our interlocutors who encourage us to do things that will reduce the sense of uncertainty. Inhibiting factors from inside and outside of people who communicate are very influential in the emergence of uncertainty and anxiety. Moreover, this study examines early childhood who are still in the developing stages in their environment. This study aims to determine the type of uncertainty experienced by early football players and coaches Pasoepati Football academy and how their strategies in reducing uncertainty through Charles Berger's theory of uncertainty reduction. The researcher used a qualitative descriptive method by conducting in-depth interviews with players and Paseopathic Football Academy coaches. This study shows that the uncertainty experienced by players and coaches is cognitive uncertainty, and for uncertainty reduction strategies using active, passive, and interactive strategies.","PeriodicalId":121846,"journal":{"name":"CHANNEL: Jurnal Komunikasi","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127865304","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Penerapan Green Corporate Social Responsibility (CSR) di Hotel Hyatt Regency Yogyakarta melalui Program “Green Jogja” 日本绿色企业社会责任(CSR)日惹凯悦酒店“绿色日惹”项目

CHANNEL: Jurnal Komunikasi Pub Date : 2019-10-25 DOI: 10.12928/CHANNEL.V7I2.13450

Yeni Rosilawati, A. Arsyad

{"title":"Penerapan Green Corporate Social Responsibility (CSR) di Hotel Hyatt Regency Yogyakarta melalui Program “Green Jogja”","authors":"Yeni Rosilawati, A. Arsyad","doi":"10.12928/CHANNEL.V7I2.13450","DOIUrl":"https://doi.org/10.12928/CHANNEL.V7I2.13450","url":null,"abstract":"Green Corporate Social Responsibility )Green CSR( is the company’s commitment to be responsible for the environment and the preservation of the surrounding environment, especially those a ected by the company’s operations. The purpose of this study is to evaluate the program of Green CSR of the Hyatt Regency Yogyakarta. The study was qualitative designed as a case study. The data were obtained from primary data through in-depth interviews with CSR managers and local communities around the hotel and secondary data in the form of reports on CSR activities in the mass media. The results showed that the Green CSR programs of Hyatt Regency Jogja included (i) using treated hotel’s wa ewater for watering plants, (ii) replacing 80% of hotel lights with LED lights, )iii( using solar panels and saving energy through third party laundry which was proven to reduce the electricity usage of the hotel, )iv( holding Garden Adoption , the competition to decorate the garden in each employee’s house, and )v( empowering the community around the hotel through education to increase the awareness on the environment with some vandalism purging and tree planting activities to support the su ainable environmental development in Yogyakarta.","PeriodicalId":121846,"journal":{"name":"CHANNEL: Jurnal Komunikasi","volume":"171 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122452043","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0