Carolina Q. Sacramento, Leonardo Nardi, S. Ferreira, João Marcelo dos Santos Marques
{"title":"#PraCegoVer","authors":"Carolina Q. Sacramento, Leonardo Nardi, S. Ferreira, João Marcelo dos Santos Marques","doi":"10.1145/3424953.3426489","DOIUrl":"https://doi.org/10.1145/3424953.3426489","url":null,"abstract":"Visual content is strongly present in online social media. To ensure the accessibility of these contents to screen reader users, it is necessary to provide alternatives. In this paper, we report an initial investigation about the practices of visual content description in Brazilian online social media by examining the interfaces of the four most used in the country (YouTube, Facebook, WhatsApp, and Instagram) and surveying the description habits adopted by sighted users and the difficulties faced by screen readers users in understanding visual content. For this purpose, we conducted online surveys with sighted and visually impaired social media users. The results showed, among other aspects, that most sighted users do not describe visual content and even those that describe it, have difficulties to create the alternatives, mainly because they don't know what should be included or how to elaborate them. Moreover, for screen reader users, the greatest difficulty is the lack of alternatives for visual content provided by people. From the results, were identified actions and improvements to be adopted in the interfaces of online social media, in order to make them more inclusive to the Brazilian visually impaired.","PeriodicalId":102113,"journal":{"name":"Proceedings of the 19th Brazilian Symposium on Human Factors in Computing Systems","volume":"150 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117323158","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Francisco A. M. Valério, T. G. Guimarães, R. Prates, Heloisa Candello
{"title":"Comparing users' perception of different chatbot interaction paradigms: a case study","authors":"Francisco A. M. Valério, T. G. Guimarães, R. Prates, Heloisa Candello","doi":"10.1145/3424953.3426501","DOIUrl":"https://doi.org/10.1145/3424953.3426501","url":null,"abstract":"In this work, we used the results of applying the Semiotic Inspection Method (SIM) to popular chatbots[12, 13], which yielded eleven strategies for conveying features to users, as well as six sign classes used for designing their interaction. We conducted user studies comparing two prototype chatbots with same features and different approaches to interaction: one using Natural Language Processing, and other using the sign classes and strategies to guide the user interaction. After that, we interviewed the participants, asking about their preferred aspects of each chatbot and their opinions regarding some of these aspects, and, later, analyzed the results. These point to the effectiveness of the strategies and sign classes. Then, we discuss users' perceptions of different ways of interacting with chatbots and their communicative strategies.","PeriodicalId":102113,"journal":{"name":"Proceedings of the 19th Brazilian Symposium on Human Factors in Computing Systems","volume":"225 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116315449","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Design characteristics to stimulate technological appropriation and student-centered design in a VLEs context","authors":"Márcia Cardoso, M. Silveira","doi":"10.1145/3424953.3426634","DOIUrl":"https://doi.org/10.1145/3424953.3426634","url":null,"abstract":"Due to the constant need for improvement in the quality of education, there has been a growing interest in technological tools to support design for teaching and learning in a student-centered way. As a result, the development of these tools has increased. However, it is not clear what shapes teachers' design decisions and how tools can best support their design processes. Also, researches on Virtual Learning Environments (VLEs) have shown that teachers usually do not explore VLEs to their full potential and only adopt a limited set of available tools. To gain an understanding of this subject, we conducted a systematic review to understand the tools used in education and we ran an online survey with teachers to learn more about the tools they used, why they chose them, and what strengths and weaknesses they found on these tools. That leads us to the primary goal of the present work, which is to explore the VLEs and understand how they can foster technology appropriation and learning design in a student-centered way. Furthermore, a semiotic inspection was performed on the VLEs subject of this study (Moodle and Google Classroom) to analyze the quality of metacommunication between the applications' designers and the end-users (teachers). Having done that, it was possible to sort out a list of characteristics for the VLEs, aimed to improve appropriation and suit better student-centered design. We hope this work could help to bring (a) clarity about how to boost teacher's appropriation for future tools and (b) better student outcomes via appropriation and learning design knowledge from (a).","PeriodicalId":102113,"journal":{"name":"Proceedings of the 19th Brazilian Symposium on Human Factors in Computing Systems","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124171859","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Systemic view of human-data interaction: analyzing a COVID-19 data visualization platform","authors":"Bernardo Ferrari, D. P. S. Junior, R. Pereira","doi":"10.1145/3424953.3426655","DOIUrl":"https://doi.org/10.1145/3424953.3426655","url":null,"abstract":"Human-Data Interaction (HDI) is a growing field concerned by placing humans at the center of data flows and providing mechanisms for people to interact explicitly with systems and data. Understanding HDI from a sociotechnical perspective, we argue that technical and human issues must be approached in an interconnected way throughout a data lifecycle. In this paper, grounding our discussions in a conceptual artifact named Extended Semiotic Framework, we discuss how different interested parties, different levels of signs, and different stages in data lifecycle can affect HDI. We apply this artifact into a local COVID-19 information website and use its results to inform the website redesign. Our discussion and results show the Extended Semiotic Framework as capable to promote a systemic view considering both human and technical issues, as well as to identify problems and challenges at different data stages.","PeriodicalId":102113,"journal":{"name":"Proceedings of the 19th Brazilian Symposium on Human Factors in Computing Systems","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124740597","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
K. D. S. C. Branco, Rhenara A. Oliveira, Francisco L. Q. da Silva, J. Rabelo, A. B. Marques
{"title":"Does this persona represent me?: investigating an approach for automatic generation of personas based on questionnaires and clustering","authors":"K. D. S. C. Branco, Rhenara A. Oliveira, Francisco L. Q. da Silva, J. Rabelo, A. B. Marques","doi":"10.1145/3424953.3426648","DOIUrl":"https://doi.org/10.1145/3424953.3426648","url":null,"abstract":"Personas are fictional representations of an end user based on data collected from a specific target audience. The creation of personas takes time, because part of the process is manual, which causes difficulties during the stages of data generation and analysis, if the data sample is large. The present work aims to investigate the results of the automatic generation of personas through a questionnaire and the Clustering method. Initially, a questionnaire was applied in order to outline the profile of students in the Computer Science and Software Engineering courses at the university Federal of Ceará. 130 responses were obtained from this applied questionnaire. The automatic generation of personas used the collected responses as a database, these data were applied to the Clustering method. From Clustering, using a specific tool for this purpose, it was possible to generate four personas automatically. In relation to the data generated from the personas, it was possible to identify some characteristics, such as: (a) course choice factor: the opportunity to work with new technologies, influence of family and friends and the possibility of living abroad; (b) factor of withdrawal from the course: lack of identification with the course, learning difficulties in the disciplines and finance; and, (c) area of interest: software engineering, human-computer interaction and computer graphics. A new questionnaire was applied in order to validate the personas generated in relation to credibility, empathy and similarity. Based on the results obtained, it was observed that two of the four personas generated achieved greater prominence in relation to the validation criteria, showing that the personas look like real people, students think like the personas and share similar interests.","PeriodicalId":102113,"journal":{"name":"Proceedings of the 19th Brazilian Symposium on Human Factors in Computing Systems","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117085587","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
F. Nunes, C. Correa, Alessandra Jandrey, Allan Barcelos, Daniel Reyes, Matheus Bernardes, Afonso Sales, M. Silveira
{"title":"Data visualization on focus: exploring communicability of dashboards generated from BI tools","authors":"F. Nunes, C. Correa, Alessandra Jandrey, Allan Barcelos, Daniel Reyes, Matheus Bernardes, Afonso Sales, M. Silveira","doi":"10.1145/3424953.3426544","DOIUrl":"https://doi.org/10.1145/3424953.3426544","url":null,"abstract":"Technological evolution has led to the development of an increasingly connected society, in which the volume and variety of data generated grow constantly. In this context, data visualization becomes a challenge, since it has the potential to facilitate users' understanding of the analyzed data. Nowadays, there are several tools to support the construction of visualizations, each one offering resources for the construction of dashboards from a set of data. Considering this scenario and based on the application of semiotic inspection and communicability assessment methods, this study presents an analysis of three visualization tools available on the market (Tableau, Power BI and Zoho Analytics), in order to understand the interaction of users with the developed visualizations and to identify possible existing communicability problems. We used the 2010 Brazilian Census data to build dashboards in these three tools as a method of validating our study. The results show a greater number of communication disruptions in the interaction with Tableau and Power BI in relation to Zoho Analytics, indicating that Zoho Analytics allows the user a greater understanding of the result of the actions taken.","PeriodicalId":102113,"journal":{"name":"Proceedings of the 19th Brazilian Symposium on Human Factors in Computing Systems","volume":"60 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121827638","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Cynthya Letícia Teles de Oliveira, Alan Trindade de Almeida Silva, Jefferson Magalhães de Morais, M. Mota
{"title":"ChartVision","authors":"Cynthya Letícia Teles de Oliveira, Alan Trindade de Almeida Silva, Jefferson Magalhães de Morais, M. Mota","doi":"10.1145/3424953.3426644","DOIUrl":"https://doi.org/10.1145/3424953.3426644","url":null,"abstract":"People with different visual impairments interact with the technology using specific tools ranging from appropriate software, increasing the contrast of the elements, and screen readers using a synthesized voice. In this context, it is crucial to make charts that could be expressed by existing technologies. In the literature, we can find charts descriptions manually done, which is not easily scalable and may have an interpretation bias. Considering a scenario where data are automatically extracted from charts available anywhere using computational vision or other techniques, we propose using templates to describe simple and grouped vertical bar charts. This work presents some description templates and a prototype tool that aims to make accessible bar charts. We performed several tests to validate the proposed templates and the prototype, which is an application for mobile devices. Results show directions about the description templates use and demonstrate their feasibility in a computational tool.","PeriodicalId":102113,"journal":{"name":"Proceedings of the 19th Brazilian Symposium on Human Factors in Computing Systems","volume":"72 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114435590","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
R. V. Aranha, André Biondi Casaes, Fátima L. S. Nunes
{"title":"Influence of environmental conditions in the performance of open-source software for facial expression recognition","authors":"R. V. Aranha, André Biondi Casaes, Fátima L. S. Nunes","doi":"10.1145/3424953.3426630","DOIUrl":"https://doi.org/10.1145/3424953.3426630","url":null,"abstract":"The automatic and real-time recognition of the user's emotional state is a feature that can provide benefits for different areas of Human-Computer Interaction. The scientific literature presents several techniques that can be used to recognize the user's emotional state. However, many techniques involve the use of sensors that can result in financial costs and cause discomfort to the user. In this scenario, the recognition of the emotional state through the analysis of facial expressions presents itself as a useful and practical approach, since it does not involve the use of sensors attached to the user's body and executed in different types of devices. Despite these advantages, software that allow the analysis of facial expressions for free are still incipient, and performance evaluation of this type of software usually is not available. In order to contribute to this context and assist researchers who need this type of software, this study presents a comparative analysis of two open-source emotion recognition software (\"CLMTrackr\" and \"Face-api.js\") simulating different environmental conditions related to lighting and distance. Considering images from two datasets, we generate 8675 videos simulating 25 different environmental conditions. Our results indicate that the environmental conditions did not cause major impacts on the accuracy of the software, and CLMTrackr and Face-api.js, presented, respectively, 28% and 64% of average accuracy.","PeriodicalId":102113,"journal":{"name":"Proceedings of the 19th Brazilian Symposium on Human Factors in Computing Systems","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131721485","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Maylon Pires Macedo, R. Paiva, I. Gasparini, L. Zaina
{"title":"Vis2Learning","authors":"Maylon Pires Macedo, R. Paiva, I. Gasparini, L. Zaina","doi":"10.1145/3424953.3426627","DOIUrl":"https://doi.org/10.1145/3424953.3426627","url":null,"abstract":"Information Visualization concerns efforts on creating better solutions to represent data in visual formats and consequently support the user interpretation on it. The literature has shown that there is a gap in the development of educational data visualizations which fulfill end-user needs. This paper presents Vis2Learning a guide of recommendations to support the building of visualizations applied to educational data in e-learning context. Vis2Learning provides a set of scenarios from which educational data visualizations can be developed. Each scenario comprises (i) a visual format of visualization and its characteristics; (ii) examples of how to use it; and (iii) overall recommendations to enhance the user's understanding on the data. We carried out an online questionnaire from which 34 end-users (Brazilian teachers) evaluated visualizations which were constructed by using the guide. The results reveal that the recommendations made the visualizations suitable to be applied in the e-learning context. However, our findings showed that the participants who did not have a former contact with visualizations in e-learning context struggled to understand some visual formats which are not well-known by the audience.","PeriodicalId":102113,"journal":{"name":"Proceedings of the 19th Brazilian Symposium on Human Factors in Computing Systems","volume":"R-27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126630194","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Evaluation of Facebook advertising recommendations explanations with the perspective of semiotic engineering","authors":"N. D. O. Carvalho, A. L. Sampaio, I. Monteiro","doi":"10.1145/3424953.3426632","DOIUrl":"https://doi.org/10.1145/3424953.3426632","url":null,"abstract":"Recommendation systems (SRs) have a major impact on what people consume daily. In order to achieve the goal of recommending relevant items, in addition to improving the accuracy of the recommendation algorithms, it is necessary to use user-centered approaches, so that SRs can inspire trust and loyalty, increasing users satisfaction, and convincing them to recommended item. One way to achieve these objectives is to explain the recommendations generated by these systems. An explanation starts from a communicative process between a sender and a receiver. Thus, in addition to user-centered approaches, it is also necessary to think of a communication-centered approach. In this work, we propose to explore and reflect, from a Semiotic Engineering perspective, on how the recommendation systems explanation process happens. Thus, we carried out an evaluation of the quality of the explanation given by Facebook regarding the advertising recommendations offered in the users timeline, based on the Semiotic Inspection Method and the application of a questionnaire.","PeriodicalId":102113,"journal":{"name":"Proceedings of the 19th Brazilian Symposium on Human Factors in Computing Systems","volume":"68 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123497678","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}