{"title":"Examining the effect of AI-BDA on manufacturing firm performance: An Indian approach","authors":"Vaibhav S. Narwane , Pragati Priyadarshinee","doi":"10.1016/j.jjimei.2024.100306","DOIUrl":"10.1016/j.jjimei.2024.100306","url":null,"abstract":"<div><div>Manufacturing firms face an uncertain and continuosly changing environment because of innovations, technological changes, and globalization. To cope with this quick and uncertain environment, firms need to be flexible. Artificial Intelligence (AI) and Big Data Analytics (BDA) are must for manufacturing firms to achieve the flexibility in procurement to manufacturing to marketing. This study explores role of AI-BDA played between Supply Chain Flexibility (SCF) and Supply chain firms performance(SCFP) through six hypothesis. A sample data of 297 responses from forty Indian manufacturing firms were collected. Exploratory and confirmatory factorial analysis were used to analyse the collected data. Out of six hypothesis, four hypothesis are supported. The results show positive impact of AI, BDA and SCF on supply chain firm performance. Also AI positively impacts on BDA. However two hypothesis not supported are positive effect of AI and BDA on SCF needs further investigated. The study can guide decision makers to understand role of AI and BDA to improve supply chain performance.</div></div>","PeriodicalId":100699,"journal":{"name":"International Journal of Information Management Data Insights","volume":"5 1","pages":"Article 100306"},"PeriodicalIF":0.0,"publicationDate":"2024-11-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142664168","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Blockchain-based conceptual model for enhanced transparency in government records: a design science research approach","authors":"Eid M Alotaibi , Hussein Issa , Mauricio Codesso","doi":"10.1016/j.jjimei.2024.100304","DOIUrl":"10.1016/j.jjimei.2024.100304","url":null,"abstract":"<div><div>In recent years, there have been massive changes to the government reporting requirements, which reflect the government's recognition of the need for a more open evidence-based practice. As a response, the U.S. government ordered to apply open government in all government agencies. The open government's objective is to have open government systems that include open access to their records, procedures, and data for public review and engagement. Currently, government agencies control and filter shared data with the public, limiting the ability to efficiently and effectively promote public oversight. This paper proposes a conceptual model, named GovBlockchain, that has the potential to achieve open government data objectives. The GovBlockchain is illustrated using the procurement cycle, and the results are subsequently compared with current open government practice. The results indicate that GovBlockchain provides stakeholders with a higher level of transparency.</div></div>","PeriodicalId":100699,"journal":{"name":"International Journal of Information Management Data Insights","volume":"5 1","pages":"Article 100304"},"PeriodicalIF":0.0,"publicationDate":"2024-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142664167","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Enhancing gender equity in resume job matching via debiasing-assisted deep generative model and gender-weighted sampling","authors":"Swati Tyagi , Anuj , Wei Qian , Jiaheng Xie , Rick Andrews","doi":"10.1016/j.jjimei.2024.100283","DOIUrl":"10.1016/j.jjimei.2024.100283","url":null,"abstract":"<div><div>Our work aims to mitigate gender bias within word embeddings and investigates the effects of these adjustments on enhancing fairness in resume job-matching problems. By conducting a case study on resume data, we explore the prevalence of gender bias in job categorization—a significant barrier to equal career opportunities, particularly in the context of machine learning applications. This study scrutinizes how biased representations in job assignments, influenced by a variety of factors such as skills and resume descriptors within diverse semantic frameworks, affect the classification process. The investigation extends to the nuanced language of resumes and the presence of subtle gender biases, including the employment of gender-associated terms, and examines how these terms’ vector representations can skew fairness, leading to a disproportionate mapping of resumes to job categories based on gender.</div><div>Our findings reveal a significant correlation between gender discrepancies in classification true positive rate and gender imbalances across professions that potentially deepen these disparities. The goal of this study is to (1) mitigate bias at the level of word embeddings via a debiasing-assisted deep generative modeling approach, thereby fostering more equitable and gender-fair vector representations; (2) evaluate the resultant impact on the fairness of job classification; (3) explore the implementation of a gender-weighted sampling technique to achieve a more balanced representation of genders across various job categories when such an imbalance exists. This approach involves modifying the data distribution according to gender before it is input into the classifier model, aiming to ensure equal opportunity and promote gender fairness in occupational classifications. The code for this paper is publicly available on <span><span>GitHub</span><svg><path></path></svg></span>.</div></div>","PeriodicalId":100699,"journal":{"name":"International Journal of Information Management Data Insights","volume":"4 2","pages":"Article 100283"},"PeriodicalIF":0.0,"publicationDate":"2024-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142561043","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mubashar Iqbal , Sabah Suhail , Fredrik Milani , Yana Halas
{"title":"Metaverse in financial industry: Use cases, value, and challenges","authors":"Mubashar Iqbal , Sabah Suhail , Fredrik Milani , Yana Halas","doi":"10.1016/j.jjimei.2024.100302","DOIUrl":"10.1016/j.jjimei.2024.100302","url":null,"abstract":"<div><div>The Metaverse is an emerging technology with the potential to revolutionize business processes and models across various industries. Financial institutions, including universal banks, are actively exploring its applications in financial services. Despite the concept of the Metaverse being around for several years, there is a notable gap in studies examining its value proposition for financial services. To address this gap, we conducted semi-structured interviews with experts from the Metaverse and financial sectors. We formulate interview questions to comprehensively explore the Metaverse, seeking to gain insight into its diverse aspects, scope and implications for financial service providers. These inquiries are structured around five primary themes, including the understanding of the Metaverse, potential use cases, benefits, impacts, and challenges. Based on our interview findings, we examine the factors that impede the alignment between academic research and industry practices. Finally, we outline the future research directions.</div></div>","PeriodicalId":100699,"journal":{"name":"International Journal of Information Management Data Insights","volume":"4 2","pages":"Article 100302"},"PeriodicalIF":0.0,"publicationDate":"2024-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142533808","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Overview of the future impact of wearables and artificial intelligence in healthcare workflows and technology","authors":"Perry A. LaBoone, Oge Marques","doi":"10.1016/j.jjimei.2024.100294","DOIUrl":"10.1016/j.jjimei.2024.100294","url":null,"abstract":"<div><div>Technological advancements have had a significant impact on healthcare throughout history, leading to improved quality of care and greater efficiency, which ultimately benefits patients. The use of wearables and artificial intelligence (AI) in the healthcare industry has the potential to continue this trend. Wearables and AI enable real-time and continuous monitoring of a patient’s medical health information, which helps physicians detect diseases early and monitor patients during their recovery. However, there are challenges in managing the large amounts of data generated by these technologies and integrating them into existing electronic health records (EHRs). Despite these challenges, the introduction of AI promises to revolutionize the healthcare industry, much like the industrial and digital revolutions of the past. This paper will explore the transformative role of wearables and AI technology in healthcare, assess how it will change fundamental workflows, and highlight how AI solutions will become ubiquitous and expected by patients.</div></div>","PeriodicalId":100699,"journal":{"name":"International Journal of Information Management Data Insights","volume":"4 2","pages":"Article 100294"},"PeriodicalIF":0.0,"publicationDate":"2024-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142445145","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Smart dairy: Unleashing emerging ICT-enabled lean dairy supply chains through data-driven decision-making","authors":"Upendra Kumar , Ravi Shankar","doi":"10.1016/j.jjimei.2024.100297","DOIUrl":"10.1016/j.jjimei.2024.100297","url":null,"abstract":"<div><div>There is a greater awareness of safety issues, emerging risks, and challenges in dairy products. Lean philosophy is one of the strategies that significant corporations worldwide have tried to adopt to stay competitive in an increasingly global market. This paper presents the relationship between different critical success factors for the Information and Communication Technology (ICT) enabled lean dairy supply chain. This study will help to bring leanness in the perishable supply chain by showing the interrelationship of digitalization and emerging Information and Communication Technologies like automation, cloud computing, big data, digital twins, metaverse, etc., with other critical success factors of the supply chain. This paper proposes a twelve-level hierarchical model to illustrate the inter-relationships among the critical success factors of the ICT-enabled lean dairy supply chain.</div></div>","PeriodicalId":100699,"journal":{"name":"International Journal of Information Management Data Insights","volume":"4 2","pages":"Article 100297"},"PeriodicalIF":0.0,"publicationDate":"2024-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142445144","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The influence of AI competency and design thinking skills on innovative entrepreneurial competency: The role of strategic intelligence amongst new age entrepreneurs in Thailand","authors":"Narinthon Imjai , Chawapong Nui-Suk , Berto Usman , Phiphop Somwethee , Somnuk Aujirapongpan","doi":"10.1016/j.jjimei.2024.100301","DOIUrl":"10.1016/j.jjimei.2024.100301","url":null,"abstract":"<div><div>This study investigates the impact of Artificial Intelligence (AI) competency and design thinking skills on the innovative capacities of new-age entrepreneurs in Thailand, based on a sample of 187 students enrolled in business management and entrepreneurship programs. Utilizing Structural Equation Modeling (SEM) and factor analysis, the study evaluates how these competencies influence entrepreneurial innovation. The findings reveal that both AI competencies and design thinking skills significantly enhance the innovation capacity of entrepreneurs. The study underscores the importance of cultivating these skills to improve competitiveness and adaptability in the digital age. Moreover, it presents policy recommendations and necessary training initiatives to effectively integrate AI and design thinking into the entrepreneurial processes of new age entrepreneurs in Thailand. These strategic directions aim to equip them with the requisite skills to navigate evolving challenges within the business sector, thus preparing them for successful entrepreneurial endeavors in increasingly digital market environments.</div></div>","PeriodicalId":100699,"journal":{"name":"International Journal of Information Management Data Insights","volume":"4 2","pages":"Article 100301"},"PeriodicalIF":0.0,"publicationDate":"2024-10-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142418311","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Bhaskarjyoti Das , Krithika Ragothaman , Raghav T. Kesari , Sudarshan T.S.B.
{"title":"The tale of two sides in the 2019 anti-CAA protest—An analytical framework","authors":"Bhaskarjyoti Das , Krithika Ragothaman , Raghav T. Kesari , Sudarshan T.S.B.","doi":"10.1016/j.jjimei.2024.100300","DOIUrl":"10.1016/j.jjimei.2024.100300","url":null,"abstract":"<div><div>The 2019 anti-CAA protest in India witnessed massive Twitter participation from people on both sides. It was unique compared to most online social movements that showcase people’s movements against authority. The article offers a framework for a big data-driven outside-in analysis of such online social movements. Unlike most existing research focusing on a particular aspect of such a movement, the framework presented examines mobilization and counter-mobilization from various angles. The work systematically juxtaposes the proponents and opponents using statistical analysis, text mining, and graph analysis techniques. Different aspects such as users, content, themes and focus of the conversations, conversational patterns, instrumentation of virality, leadership styles, emotions, and toxicity of the discourse have been considered. The study also examines them as types of frame alignment effort as per Frame Alignment Theory. The framework proposed by this work can be successfully employed to understand any future online social movement and any inductive research using user-generated Big Data.</div></div>","PeriodicalId":100699,"journal":{"name":"International Journal of Information Management Data Insights","volume":"4 2","pages":"Article 100300"},"PeriodicalIF":0.0,"publicationDate":"2024-10-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142418310","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Dheya Mustafa , Safaa M. Khabour , Ahmed S. Shatnawi
{"title":"Customers' sentiment on food delivery services: An Arabic text mining approach","authors":"Dheya Mustafa , Safaa M. Khabour , Ahmed S. Shatnawi","doi":"10.1016/j.jjimei.2024.100299","DOIUrl":"10.1016/j.jjimei.2024.100299","url":null,"abstract":"<div><div>The Covid-19 pandemic has accelerated the shift in organizations' strategies toward innovative online services. Customer reviews on platforms for online ordering and delivery are a vital source of information about how well a business is performing. Businesses that provide food delivery services (FDS) seek to leverage consumer input to locate areas where customer satisfaction could be raised. Sentiment analysis (SA) has been the subject of an enormous amount of English-language research. Despite Arabic's increasing popularity as a writing language on the Internet, not much study has been conducted on sentiment analysis of Arabic up to this point, with a limited number of publicly available resources for Arabic SA such as datasets and lexicons. The present study collects FDS-related reviews in Arabic to conduct extensive emotion mining, taking advantage of Natural Language Processing, feature selection, and Machine Learning techniques to elicit personal judgments, identify polarity, and recognize customers’ feelings in the FDS domain. To demonstrate that the proposed approach is suitable for analyzing human perceptions of FDS, we designed and carried out excessive experiments that assess the utility of each phase. Our highest categorization accuracy was 90 % using Mutual Information with the SVM classifier. The study's findings provide various managerial insights for improving their plans and service delivery, as well as revealing the main reasons for consumer complaints. It also demonstrates how future academics might harness the power of online business reviews in Arabic using a variety of text-mining approaches.</div></div>","PeriodicalId":100699,"journal":{"name":"International Journal of Information Management Data Insights","volume":"4 2","pages":"Article 100299"},"PeriodicalIF":0.0,"publicationDate":"2024-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142418309","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Predictive model for customer satisfaction analytics in E-commerce sector using machine learning and deep learning","authors":"Hoanh-Su Le , Thao-Vy Huynh Do , Minh Hoang Nguyen , Hoang-Anh Tran , Thanh-Thuy Thi Pham , Nhung Thi Nguyen , Van-Ho Nguyen","doi":"10.1016/j.jjimei.2024.100295","DOIUrl":"10.1016/j.jjimei.2024.100295","url":null,"abstract":"<div><div>In Vietnam's rapidly expanding e-commerce landscape, there is a critical need for advanced tools that can effectively analyze customer feedback to boost satisfaction and loyalty. This paper introduces a two-step predictive framework merging deep learning and traditional machine learning to analyze Vietnamese e-commerce reviews. Utilizing a dataset of 10,021 reviews on Tiki, Shopee, Sendo, and Hasaki between 2015 and 2023, the framework first employs fine-tuned deep learning models like BERT and Bi-GRU to extract aspect-based sentiments from reviews, tailored for the nuances of the Vietnamese language. Subsequently, machine learning algorithms like XGBoost predict customer satisfaction by integrating sentiment analysis with e-commerce data such as product prices. Results show BERT and Bi-GRU yield over 70% sentiment accuracy, while XGBoost achieves 80%+ satisfaction prediction accuracy. This framework offers a potent solution for discerning customer sentiments and enhancing satisfaction in Vietnam's dynamic e-commerce landscape.</div></div>","PeriodicalId":100699,"journal":{"name":"International Journal of Information Management Data Insights","volume":"4 2","pages":"Article 100295"},"PeriodicalIF":0.0,"publicationDate":"2024-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142418308","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}