Metaverse in financial industry: Use cases, value, and challenges

Mubashar Iqbal , Sabah Suhail , Fredrik Milani , Yana Halas
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引用次数: 0

Abstract

The Metaverse is an emerging technology with the potential to revolutionize business processes and models across various industries. Financial institutions, including universal banks, are actively exploring its applications in financial services. Despite the concept of the Metaverse being around for several years, there is a notable gap in studies examining its value proposition for financial services. To address this gap, we conducted semi-structured interviews with experts from the Metaverse and financial sectors. We formulate interview questions to comprehensively explore the Metaverse, seeking to gain insight into its diverse aspects, scope and implications for financial service providers. These inquiries are structured around five primary themes, including the understanding of the Metaverse, potential use cases, benefits, impacts, and challenges. Based on our interview findings, we examine the factors that impede the alignment between academic research and industry practices. Finally, we outline the future research directions.
金融业的 Metaverse:用例、价值和挑战
Metaverse 是一种新兴技术,有可能彻底改变各行各业的业务流程和模式。包括通用银行在内的金融机构正在积极探索其在金融服务领域的应用。尽管 "元海外"(Metaverse)的概念已存在数年,但对其在金融服务中的价值主张的研究却明显不足。为了填补这一空白,我们对 Metaverse 和金融领域的专家进行了半结构化访谈。我们提出了一些访谈问题,以全面探讨 Metaverse,力求深入了解其各个方面、范围以及对金融服务提供商的影响。这些问题围绕五个主要主题展开,包括对 Metaverse 的理解、潜在用例、效益、影响和挑战。在访谈结果的基础上,我们探讨了阻碍学术研究与行业实践相结合的因素。最后,我们概述了未来的研究方向。
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CiteScore
19.20
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