Advances in social sciences research journal最新文献_第9页

Teaching Customer Service Principles Using the Massive Open Online Course (Moocs) Platform 利用大规模开放在线课程（Moocs）平台教授客户服务原则

Advances in social sciences research journal Pub Date : 2024-03-06 DOI: 10.14738/assrj.112.2.16394

Noor Azlina Mohamed Yunus, Norzawani Ibrahim, I. Zakaria, Ahmad Zuhairi Zainuddin, Mohammad Zaim Mohd Salleh, Nur Najjah Abd Rahim

引用次数: 0

Practitioners’ Perspectives on B40 Takaful Protection 从业人员对 B40 回教保险的看法

Advances in social sciences research journal Pub Date : 2024-03-06 DOI: 10.14738/assrj.112.2.16414

Azhan Rashid Senawi, Mohd Faizal Kamarudin, Azitadoly Mohd Ariffin, Mohammad Zulfakhairi Mokhtar, Diyah Putriani

{"title":"Practitioners’ Perspectives on B40 Takaful Protection","authors":"Azhan Rashid Senawi, Mohd Faizal Kamarudin, Azitadoly Mohd Ariffin, Mohammad Zulfakhairi Mokhtar, Diyah Putriani","doi":"10.14738/assrj.112.2.16414","DOIUrl":"https://doi.org/10.14738/assrj.112.2.16414","url":null,"abstract":"Takaful is a form of insurance that adheres to shariah principles and has been established in Malaysia since 1984. With takaful, Muslims are protected from any ambiguous activities or transactions that are not aligned with shariah. However, participation in takaful reveals that only affluent individuals have the means to protect themselves against risks, whereas the impoverished, particularly the B40, cannot do so. The B40 refers to a specific socio-economic group in a given population in the lower-income category with an annual income below RM 4,850. No other takaful and insurance business has demonstrated a willingness to provide a system specifically designed to safeguard the B40, as observed. They have been excluded from any form of protection. Consequently, the question arose: do they possess a favorable outlook for Takaful? Hence, the SWOT analysis was employed to assess the competitiveness of the B40 market. Eleven takaful operator agency participants were randomly selected for semi-structured interviews. All the answers will be tabulated from these interviews according to the SWOT categories. This study aims to analyze the B40 market for takaful goods, identify the obstacles takaful operators face, and propose ways to increase the takaful penetration rate, focusing on the family takaful product.","PeriodicalId":92980,"journal":{"name":"Advances in social sciences research journal","volume":"10 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140078104","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Digital Media as Medium to Create Learners’ Understanding, Knowledge Construction and Behavioral on Social Media Engagement in Teaching and Learning 以数字媒体为媒介培养学习者对社交媒体在教学中的参与的理解、知识建构和行为习惯

Advances in social sciences research journal Pub Date : 2024-03-06 DOI: 10.14738/assrj.112.2.16397

Rozita Naina Mohamed, Mohd. Saifullah Rusli

{"title":"Digital Media as Medium to Create Learners’ Understanding, Knowledge Construction and Behavioral on Social Media Engagement in Teaching and Learning","authors":"Rozita Naina Mohamed, Mohd. Saifullah Rusli","doi":"10.14738/assrj.112.2.16397","DOIUrl":"https://doi.org/10.14738/assrj.112.2.16397","url":null,"abstract":"In the contemporary era, digital media, facilitated by electronic devices, has transformed the way individuals connect and communicate globally. This study investigates the synergy between digital media platforms used and face-to-face teaching methods in the classroom as tools to foster learners' understanding, knowledge construction, and behavior in the realm of social media engagement. By examining the application of these techniques, the study aims to transcend traditional boundaries in higher education, exploring their impact on student interaction and resource transfer. Drawing on a literature review, focus groups, and an in-depth survey involving the Business and Management Faculty at UiTM, this empirical study utilizes collaborative learning and interactivity among students and lecturers. 96 self-administered questionnaires were collected from a sample of 150 respondents, employing a university intercept approach. The results reveal significant positive effects on social media engagement concerning learners' understanding, knowledge construction, and behavior. Additionally, socio-demographic variables such as age, education, and ethnicity play influential roles. The findings underscore the transformative potential of digital media in collaborative learning, fostering student engagement, creativity, and a dynamic, learning-oriented environment. This study contributes valuable insights into the evolving landscape of digital education, emphasizing the limitless possibilities for information acquisition in a digitally connected world.","PeriodicalId":92980,"journal":{"name":"Advances in social sciences research journal","volume":"134 29","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140078417","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Barriers and Challenges in Managing Textile Waste in the Circular Economy 在循环经济中管理纺织废物的障碍和挑战

Advances in social sciences research journal Pub Date : 2024-03-06 DOI: 10.14738/assrj.112.2.16396

N. Humaidi, Hayu Susilo Prabowo

{"title":"Barriers and Challenges in Managing Textile Waste in the Circular Economy","authors":"N. Humaidi, Hayu Susilo Prabowo","doi":"10.14738/assrj.112.2.16396","DOIUrl":"https://doi.org/10.14738/assrj.112.2.16396","url":null,"abstract":"Textile waste is one of the biggest pollution issues in the world, especially in developing countries. Malaysia is one of the examples of a country that has experienced double the amount of textile waste entering landfills every year. The resolution of this challenge hinges on the effective management of the recycling process by key stakeholders, including consumers, waste collectors, and manufacturers. Collaborative efforts in optimizing the recycling chain not only address this issue but also contribute to the advancement of sustainable practices, fostering the production of new goods and promoting the principles of the circular economy (CE).This process not only reduces new raw materials (e.g., cotton) but also reduces textile waste so that the industry is more sustainable. Therefore, this study aims to discover the barriers and challenges of managing textile waste in a circular economic environment in Malaysia. This study employed the scoping review technique to understand the concept and global issue of textile waste. This study also interviewed key informants from the industry who are involved in this business process, such as textile collectors and waste manufacturers. An attempt is made to address the challenges through a conceptual model on CE and Sustainable Consumption and Pattern (SCP) targeting material waste in the textile industry. This study is aligned with the Malaysian Twelfth Malaysia Plan (12MP), covering three development dimensions: economic empowerment, environmental sustainability, and social reengineering. Thus, investigating the waste issue specifically for textile materials in the CE is crucial.","PeriodicalId":92980,"journal":{"name":"Advances in social sciences research journal","volume":"136 7","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140078582","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Explaining Youth Unemployment in Malaysia. The Auto-Regressive Distributive Lag (ARDL) Approach 解释马来西亚的青年失业问题。自回归分配滞后（ARDL）方法

Advances in social sciences research journal Pub Date : 2024-03-06 DOI: 10.14738/assrj.112.2.16429

Norliza Che-Yahya, Nur Ernisha Anis Suraya Mohd Rosdi, Azlul Khalilah Zaghlol, Siti Sarah Alyasa-Gan

{"title":"Explaining Youth Unemployment in Malaysia. The Auto-Regressive Distributive Lag (ARDL) Approach","authors":"Norliza Che-Yahya, Nur Ernisha Anis Suraya Mohd Rosdi, Azlul Khalilah Zaghlol, Siti Sarah Alyasa-Gan","doi":"10.14738/assrj.112.2.16429","DOIUrl":"https://doi.org/10.14738/assrj.112.2.16429","url":null,"abstract":"This study examines the influence of macroeconomic factors, namely Gross Domestic Product (GDP), Inflation, Population and Foreign Direct Investment (FDI) on Youth Unemployment in Malaysia from 1991 to 2021 using time series analysis. The data was obtained from World Bank Data and analyzed using EViews software. The time series data was conducted using the Augmented Dickey-Fuller (ADF) test. The Auto-Regressive Distributive Lag (ARDL) approach to cointegration was then employed to determine the short- and long-term analysis of the series. The ARDL bound test analysis indicates that there is a cointegration relationship between macroeconomic factors and youth unemployment. The results suggest that economic growth, inflation, and population have a negative and significant impact on youth unemployment, while foreign direct investment has a positive but insignificant effect on youth unemployment in the long term. Upon analyzing the short-term outcome, it was observed that all factors exhibited a negative correlation and exerted a substantial impact on youth unemployment’s rate.","PeriodicalId":92980,"journal":{"name":"Advances in social sciences research journal","volume":"5 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140261051","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A Study on the Mediating Effect of Knowledge Management Capability between HRM Practices and Radical Innovation Capability in Malaysia SME-ICT 知识管理能力在马来西亚中小型企业人力资源管理实践与激进创新能力之间的中介效应研究

Advances in social sciences research journal Pub Date : 2024-03-06 DOI: 10.14738/assrj.112.2.16395

Ahmad Nizam, Kamaruzaman Kamis, Teresa Ho

{"title":"A Study on the Mediating Effect of Knowledge Management Capability between HRM Practices and Radical Innovation Capability in Malaysia SME-ICT","authors":"Ahmad Nizam, Kamaruzaman Kamis, Teresa Ho","doi":"10.14738/assrj.112.2.16395","DOIUrl":"https://doi.org/10.14738/assrj.112.2.16395","url":null,"abstract":"Increasingly, executives understand the value of information as a source of new ideas for their companies. Only a small number of research examine the role of HR management in increasing knowledge competency, which leads to enhanced creativity inside firms. Because of this, this research examines how human resource management policies and practices affect the link between knowledge management competency and innovation. Consequently, The research is based on primary data collected from 200 SMEs in Malaysia's Klang Valley in the ICT sector. The study's goals necessitate a quantitative methodology. ICT small and medium-sized enterprises (SMEs) owners, CEOs, and managers are surveyed utilizing a survey method. More than 200 responses were received and analysed in the course of this study. The study models and hypotheses were evaluated using the Partial Least Squares (PLS) method. Research is scarce in the domains of HRM and innovation, as well as the interaction between HRM and knowledge management in the context of innovation. Research indicates a good correlation between Human Resource Management (HRM) Capabilities and Knowledge Management.","PeriodicalId":92980,"journal":{"name":"Advances in social sciences research journal","volume":"11 12","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140261765","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Assessing the Role of Government Spending in Education and Economic Growth in Malaysia 评估政府支出在马来西亚教育和经济增长中的作用

Advances in social sciences research journal Pub Date : 2024-03-06 DOI: 10.14738/assrj.112.2.16431

N. Othman, Nur Izzatul Jannah Abdul Kapar, Siti Norida Wahab, Nosica Rizkalla

{"title":"Assessing the Role of Government Spending in Education and Economic Growth in Malaysia","authors":"N. Othman, Nur Izzatul Jannah Abdul Kapar, Siti Norida Wahab, Nosica Rizkalla","doi":"10.14738/assrj.112.2.16431","DOIUrl":"https://doi.org/10.14738/assrj.112.2.16431","url":null,"abstract":"Education is a key driver in developing human capital, which refers to a workforce's skills, knowledge, and abilities. A well-educated and skilled human capital resulted in being more productive, innovative, and adaptable to economic changes. This, in turn, contributes to higher economic growth. However, insufficient government spending on education poses a significant challenge, hindering human capital development essential for economic growth. Thus, the purpose of this study is to examine the role of government spending in education (TEDU) on economic growth (GDP) in Malaysia from 1990 to 2020 using Ordinary Least Square (OLS) estimation methods. Foreign Direct Investment (FDI) and total unemployment (UNEMP) are also included in the study as control variables. The result showed that TEDU and FDI are positively cointegrated with GDP, while UNEMP is negatively cointegrated with GDP. Findings show that government expenditure on education acts as a strategic investment that can extensively impact economic growth by promoting human capital development, enhancing productivity, and establishing a more inclusive and competitive economy. Policymakers should prioritize sustained investment in education for long-term economic development and global competitiveness.","PeriodicalId":92980,"journal":{"name":"Advances in social sciences research journal","volume":"32 s1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140261844","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Factors Influencing Innovative Work Behavior (IWB) Among Employees at Malaysia Airport Holding Berhad, Terminal Service Division, Kuala Lumpur International Airport, Malaysia 马来西亚吉隆坡国际机场航站楼服务部马来西亚机场控股有限公司员工创新工作行为（IWB）的影响因素

Advances in social sciences research journal Pub Date : 2024-03-06 DOI: 10.14738/assrj.112.2.16406

Nurul Aida Natasha Rusli, Maliza Delima Kamarul Zaman

{"title":"The Factors Influencing Innovative Work Behavior (IWB) Among Employees at Malaysia Airport Holding Berhad, Terminal Service Division, Kuala Lumpur International Airport, Malaysia","authors":"Nurul Aida Natasha Rusli, Maliza Delima Kamarul Zaman","doi":"10.14738/assrj.112.2.16406","DOIUrl":"https://doi.org/10.14738/assrj.112.2.16406","url":null,"abstract":"Innovative work behaviour (IWB) among employees has parallel increase in priority for employees that have concern in quality of work and to increase employees’ satisfaction. It is not anymore, a new thing to a working world. Thus, this research analysed the factors affecting employees’ innovative work behaviour at Malaysia Airport Holdings Berhad. The research examined the relationship between transformational leadership, person-organizational fit, perceived organizational support, psychological well-being, as well as interpersonal conflict and IWB. Therefore, a framework and six hypotheses were developed. A total of 74 respondents of Malaysia Airport Holdings Berhad (MAHB), Terminal Service Division (TSD), Kuala Lumpur International Airport participated in this study which was conducted through online Google Form. Quantitative research was conducted using cross-sectional method by distributing verified questionnaire. The data obtained for this study was analysed with Statistical Package for Social Science (Version 28.0). The findings indicated that transformational leadership, person-organizational fit, perceived organizational support, and psychological well-being had significant impacts on IWB. However, there was no relationship between interpersonal conflict and innovative work behaviour. It was also analysed that the most significant factor was Person-organization fit. Therefore, the organization and employees of Malaysia Airport Holdings Berhad, Terminal Service Division (TSD), Kuala Lumpur International Airport were hoped to concentrate on Person-organizational fit to enhance innovative work behaviour thus improve performance.","PeriodicalId":92980,"journal":{"name":"Advances in social sciences research journal","volume":"6 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140261911","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Role of Transformational Leadership and Psychological Empowerment Toward Employee Creativity 变革型领导和心理授权对员工创造力的作用

Advances in social sciences research journal Pub Date : 2024-03-06 DOI: 10.14738/assrj.112.2.16425

Ibrahim Alshawabkeh, N. Ahmad, Ana Haziqah A Rashid, Siti Aisyha Panatik, Adolf Al-Rusa, Aina Liyana

{"title":"The Role of Transformational Leadership and Psychological Empowerment Toward Employee Creativity","authors":"Ibrahim Alshawabkeh, N. Ahmad, Ana Haziqah A Rashid, Siti Aisyha Panatik, Adolf Al-Rusa, Aina Liyana","doi":"10.14738/assrj.112.2.16425","DOIUrl":"https://doi.org/10.14738/assrj.112.2.16425","url":null,"abstract":"Employee creativity is a fundamental cognitive skill; according to the latest statistics, employee creativity is the most crucial factor for future success and is integrated into the bottom line in all organisations. Previous research reported a significant relationship between transformational leadership and employee creativity; however, the mechanism of this relationship is still unfolding, and the mediatory role of these variables is largely unexplored. Thus, this study aims to examine the mediating effect of psychological empowerment between transformational leadership and employee creativity within Malaysia's customer service industry due to its crucial role in meeting changing demands through excellent service in a socio-cultural context. A total of 429 responses were collected through questionnaires consist of four main parts including demographic information, transformational leadership, employee creativity and psychological empowerment. The data were analysed using measurement and structural models through smart-PLS using structural equation modelling with bootstrapping. The findings revealed that transformational leadership does not have a significant positive relationship with employee creativity. Meanwhile, the result demonstrates that there is a significant relationship between transformational leadership and psychological empowerment as well as between psychological empowerment and employee creativity. Interestingly, the findings revealed that psychological empowerment mediates the relationship between transformational leadership and employee creativity. This study contributes to the theoretical perspective in terms of the mediating role of psychological empowerment in the relationship between transformational leadership and employee creativity. As for the practical implications, this study provides empirical evidence for the organisation to design interventions that enhance creativity by empowering psychology among the employees.","PeriodicalId":92980,"journal":{"name":"Advances in social sciences research journal","volume":"4 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140261929","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A Study on the Impacts of social media Towards Job Performance among Lecturers in UiTM Shah Alam 莎阿南大学讲师工作绩效对社交媒体影响的研究

Advances in social sciences research journal Pub Date : 2024-03-06 DOI: 10.14738/assrj.112.2.16408

Syahida Aqilah Sulaiman, Maliza Delima Kamarul Zaman, Haney Shafira Abdul Halim, Nur Irdina Hanani Ismail, Nur Ismah Ariffin, Nik Nurul Izzah Nik Ahmad Zamzuri, Syafiqah Subaihah Mohd Adam, Adam Nur Alif Mohd Khalid

{"title":"A Study on the Impacts of social media Towards Job Performance among Lecturers in UiTM Shah Alam","authors":"Syahida Aqilah Sulaiman, Maliza Delima Kamarul Zaman, Haney Shafira Abdul Halim, Nur Irdina Hanani Ismail, Nur Ismah Ariffin, Nik Nurul Izzah Nik Ahmad Zamzuri, Syafiqah Subaihah Mohd Adam, Adam Nur Alif Mohd Khalid","doi":"10.14738/assrj.112.2.16408","DOIUrl":"https://doi.org/10.14738/assrj.112.2.16408","url":null,"abstract":"The widespread adoption of social media platforms has significantly transformed the way individuals communicate, interact, and share information. The existing research is limited in terms of industry representation and organizational levels, leaving a gap in our understanding of how social media usage affects different dimensions of job performance. The objective of the study was to examine the impact of social media on employees’ job performance in education sector. The aim was to provide insights for organizations to develop effective strategies and policies regarding social media usage in the workplace. The study was carried out among lecturers from the Faculty of Business and Management (FBM), Universiti Teknologi MARA (UiTM) Shah Alam with 66 responses. The sampling technique used was stratified sampling from Department of Economics and Financial Studies. Questionnaire was developed based on a 5-point Likert scale and reliability analysis accepted Cronbach’s Alpha more than 0.7. Based on the findings, all factors namely: (i) work-related use (ii) social-related use, (iii) synchronicity, (iv) dialogism, (v) richness, and (vi) mobility were correlated with job performance and only synchronicity and richness were the most significant factors influencing lecturers’ job performance. These highlighted that synchronization needed between people to work together and collaborate while richness represented by the need of understanding and the meaning shared in the organizations to perform a better job.","PeriodicalId":92980,"journal":{"name":"Advances in social sciences research journal","volume":"21 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140261870","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0