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Journal of care services management最新文献

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Personalization and self-directed support: A survey of user satisfaction with the assessment process (SDS1) 个性化和自我导向支持:用户对评估过程满意度的调查(SDS1)
Journal of care services management Pub Date : 2012-09-01 DOI: 10.1179/1750168713Y.0000000017
Philip Darling, Michael Derry
{"title":"Personalization and self-directed support: A survey of user satisfaction with the assessment process (SDS1)","authors":"Philip Darling, Michael Derry","doi":"10.1179/1750168713Y.0000000017","DOIUrl":"https://doi.org/10.1179/1750168713Y.0000000017","url":null,"abstract":"AbstractThis study sets out the results of a survey of satisfaction levels among those undergoing the self-directed support (SDS) assessment process in the London Borough of Richmond upon Thames with a view to making recommendations for improvements in service standards. It is based on a survey of 199 people undergoing self-assessment either for the first time or as a reassessment between July and November 2010. It has been carried out by members of the Richmond Local Involvement Network Social Care Group. The findings of the research appear to be broadly consistent with evidence from other research. They show that respondents generally expressed high levels of satisfaction with the self-assessment process. Areas where respondents reported lowest levels of satisfaction included finding out about SDS; the waiting time for assessments to take place; the provision of information prior to assessment before completing the questionnaire; the ease of completing the questionnaire; not seeing the completed questio...","PeriodicalId":89406,"journal":{"name":"Journal of care services management","volume":"6 1","pages":"95-106"},"PeriodicalIF":0.0,"publicationDate":"2012-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1179/1750168713Y.0000000017","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"65654451","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How to improve personalization: A study of service user satisfaction with the self-directed support self-assessment process (SDS2) 如何提高个性化:基于自我导向支持自评过程(SDS2)的服务用户满意度研究
Journal of care services management Pub Date : 2012-09-01 DOI: 10.1179/1750168713Y.0000000018
Philip Darling, N. Mane, Michael Derry
{"title":"How to improve personalization: A study of service user satisfaction with the self-directed support self-assessment process (SDS2)","authors":"Philip Darling, N. Mane, Michael Derry","doi":"10.1179/1750168713Y.0000000018","DOIUrl":"https://doi.org/10.1179/1750168713Y.0000000018","url":null,"abstract":"AbstractThe Government's strategy for adult social care is based on the principle of personalization and its implementation through self-directed support (SDS). SDS is intended to allow individuals to make real choices, and take control, with appropriate support whatever their level of need. In sum, these changes are intended to deliver long-term benefits to individuals and the system in terms of improved outcomes and more cost-effective use of resources, and to enable everyone, with support if necessary, to design services around their own needs, within a clear financial allocation. For those funding their own support and care it means that there should be clear information points and support and brokerage services that enable them or their supporters to navigate the system, access qualified and appropriate advice and purchase quality services or support which meets their needs. The purpose of this study has been to build on the previous quantitative research into service user satisfaction with the self-...","PeriodicalId":89406,"journal":{"name":"Journal of care services management","volume":"6 1","pages":"107-120"},"PeriodicalIF":0.0,"publicationDate":"2012-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1179/1750168713Y.0000000018","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"65654503","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Can compassion be taught to lessen the effects of compassion fatigue 能否通过传授同情心来减轻同情心疲劳的影响
Journal of care services management Pub Date : 2012-09-01 DOI: 10.1179/1750168713Y.0000000016
Mo-ling. Lee, M. Laurenson, Clare Whitfield
{"title":"Can compassion be taught to lessen the effects of compassion fatigue","authors":"Mo-ling. Lee, M. Laurenson, Clare Whitfield","doi":"10.1179/1750168713Y.0000000016","DOIUrl":"https://doi.org/10.1179/1750168713Y.0000000016","url":null,"abstract":"AbstractBackgroundRecent concerns about the lack of compassionate care have led to investigations in the way care is delivered and the need to embed values into the caring system. The idea that healthcare professionals are deficient in compassion and suffer compassion fatigue raises questions around education and practice. It challenges quality healthcare practises and workforce pressures.AimTo explore whether compassion can be taught to decrease compassion fatigue and raise healthcare standards.Data sources and emerging themesA systematic literature review of data from electronic databases: CINHAL, Pubmed/Medline, PsychINFO etc., was undertaken within the parameters of 2000–2012. The inclusion/exclusion criteria retrieved 13 papers and critiquing elicited seven emerging themes. The themes include self-compassion, self-reflection, and emotional intelligence; education, teaching methods, and academic engagement; feeling the suffering of and emotions of patients; the meaning of compassion; work-related stre...","PeriodicalId":89406,"journal":{"name":"Journal of care services management","volume":"6 1","pages":"121-130"},"PeriodicalIF":0.0,"publicationDate":"2012-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1179/1750168713Y.0000000016","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"65654384","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 15
Building blocks for real-time advice and information for social care and housing 为社会关怀和住房提供实时咨询和信息的基石
Journal of care services management Pub Date : 2012-09-01 DOI: 10.1179/1750168713Y.0000000015
P. Spiers
{"title":"Building blocks for real-time advice and information for social care and housing","authors":"P. Spiers","doi":"10.1179/1750168713Y.0000000015","DOIUrl":"https://doi.org/10.1179/1750168713Y.0000000015","url":null,"abstract":"AbstractOver the last few years the need and demand for advice and information in the area of social care and housing has gained unprecedented momentum and been an integral part of numerous policy papers and reports. The need for good quality, trusted and reliable advice, and information in an area, which most citizens and even care and housing professionals find too complex to navigate is undeniable. It is not surprising when you consider the social care system is made up of a labyrinth of guidance, rulings, directions, and legislation dating back to 1948. Government departments and policy-makers have committed more than a few words to what future advice and information should look like. However is reinventing the wheel necessary? There already exists excellent examples of advice, information, and support at its best; FirstStop Advice, Find Me Good Care, and My Support Broker are just three which if developed and harnessed together would readily fulfil the need and bring policy think into reality. The co...","PeriodicalId":89406,"journal":{"name":"Journal of care services management","volume":"6 1","pages":"131-136"},"PeriodicalIF":0.0,"publicationDate":"2012-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1179/1750168713Y.0000000015","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"65654037","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Behind the facade, beneath the surface: Where registered managers need to look and what they need to know 在表象背后，在表面之下:注册经理需要关注的地方以及他们需要了解的内容
Journal of care services management Pub Date : 2012-07-01 DOI: 10.1179/1750168713Y.0000000011
J. Burton
{"title":"Behind the facade, beneath the surface: Where registered managers need to look and what they need to know","authors":"J. Burton","doi":"10.1179/1750168713Y.0000000011","DOIUrl":"https://doi.org/10.1179/1750168713Y.0000000011","url":null,"abstract":"The manager of a care home is expected to build and maintain an acceptable facade of ‘service delivery’ that complies with regulatory standards. However, the conditions in which truly caring relationships and a sense of community and homeliness can flourish are the product of social and emotional, ethical and intellectual analysis, and leadership at a much deeper and more complex level. The important but nevertheless secondary issues of policy and procedure, ‘quality’, standards, and regulation have taken precedence over the ‘primary task’ (caring and homeliness) that is the sole legitimate purpose of any care home. As the leader of the home, the registered manager has to be exceptionally clear sighted and determined. She or he must stick to the primary task and resist the pressure to gratify external demands at the expense of attending to the needs of residents. When the home is performing the primary task, the facade will no longer be false, and valid external expectations will be honestly met. The trai...","PeriodicalId":89406,"journal":{"name":"Journal of care services management","volume":"6 1","pages":"63-68"},"PeriodicalIF":0.0,"publicationDate":"2012-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1179/1750168713Y.0000000011","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"65653961","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
The three Rs: Resources, reform, and reason? 三个r:资源、改革、理性?
Journal of care services management Pub Date : 2012-07-01 DOI: 10.1179/1750168713Y.0000000013
P. Hay
{"title":"The three Rs: Resources, reform, and reason?","authors":"P. Hay","doi":"10.1179/1750168713Y.0000000013","DOIUrl":"https://doi.org/10.1179/1750168713Y.0000000013","url":null,"abstract":"The introduction of Community care put the development of a market in adult social care to the fore. The emphasis of recent years upon personalized care put the choice and control by individuals at the heart of care services. Both policies require a major shift way from the model where the state prescribed the way services were delivered, and therefore largely provided the service itself. A new model is required which shapes and makes markets from which choices can be made. Despite these policy drivers, there has been a paucity of thinking about the role of the state in ensuring that markets provides the choice, quality and safety needed by citizens. As we develop the response to the Care and Support Bill there is a real opportunity to develop new approaches to markets as central to the exercise of individual choice.","PeriodicalId":89406,"journal":{"name":"Journal of care services management","volume":"6 1","pages":"74-82"},"PeriodicalIF":0.0,"publicationDate":"2012-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1179/1750168713Y.0000000013","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"65654289","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Care and compassion at the end of life 临终关怀和同情
Journal of care services management Pub Date : 2012-07-01 DOI: 10.1179/1750168713Y.0000000008
Michelle Brown
{"title":"Care and compassion at the end of life","authors":"Michelle Brown","doi":"10.1179/1750168713Y.0000000008","DOIUrl":"https://doi.org/10.1179/1750168713Y.0000000008","url":null,"abstract":"AbstractAimTo examine the provision of the ‘end of life care strategy’ and the perception of provision by patients and carers.IntroductionIn determining what constitutes excellence in care at the end of life, one must firstly acknowledge ‘what care and compassion is’. Following this it should be established what one should expect as a minimum standard of care. The end of life care strategy was initiated by the Department of Health in 2008. This guidance was intended to drive forward end of life care provision where patients were seen as the priority and encouraged to engage in all decision making at each point in their journey. Standards suggested by NICE (2011) further support patient empowerment and inclusivity in care planning.MethodA literature search was conducted in order to determine whether there has been a change in provision and to identify whether patients and their carers perceive an excellence in the care that has been delivered.ResultsThe literature is limited but the underlying issues of pr...","PeriodicalId":89406,"journal":{"name":"Journal of care services management","volume":"6 1","pages":"69-73"},"PeriodicalIF":0.0,"publicationDate":"2012-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1179/1750168713Y.0000000008","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"65653639","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Integrating health and social care: Workforce perspectives 综合保健和社会保健:劳动力观点
Journal of care services management Pub Date : 2012-04-01 DOI: 10.1179/1750168712Y.0000000006
R. Hughes, V. McCririck
{"title":"Integrating health and social care: Workforce perspectives","authors":"R. Hughes, V. McCririck","doi":"10.1179/1750168712Y.0000000006","DOIUrl":"https://doi.org/10.1179/1750168712Y.0000000006","url":null,"abstract":"AbstractThe integration of health and social care services has long been an important feature of Government policy, both in England and internationally. This paper builds on the existing literature by drawing out the workforce implications in the drive towards more joined up care. The analysis begins with background and context to the health and social care workforce and recent policy developments. A leadership commentary goes on to address five themes relating to integrated care and the workforce: focusing on outcomes for people, being clear on structures, encouraging innovation, thinking creatively about the future workforce and getting integration right from the start. These themes seek to stimulate debate and increase the focus of attention on the workforce to achieve high-quality services and good outcomes for people. To these ends the paper will be of interest to policy makers and practitioners alike. The focus of this article is on the English context, but the workforce issues and analysis will hav...","PeriodicalId":89406,"journal":{"name":"Journal of care services management","volume":"6 1","pages":"10-15"},"PeriodicalIF":0.0,"publicationDate":"2012-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1179/1750168712Y.0000000006","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"65653510","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
The tartan road: The Scottish route to health and social care integration 格子布之路:苏格兰健康和社会保健一体化之路
Journal of care services management Pub Date : 2012-04-01 DOI: 10.1179/1750168712Y.0000000005
A. Petch
{"title":"The tartan road: The Scottish route to health and social care integration","authors":"A. Petch","doi":"10.1179/1750168712Y.0000000005","DOIUrl":"https://doi.org/10.1179/1750168712Y.0000000005","url":null,"abstract":"After a period of debate and engagement, plans for health and social care integration in Scotland were announced in December 2011. The proposals are explored in the context of earlier developments in Scotland, the evidence on effective models for integrated working, and the existing Community Health Partnerships. Related policy developments, in particular the Reshaping Care for Older People programme, are outlined. Set in the context of the lengthy flirtations with strategies for closer partnership working in the past, factors most likely to lead to successful implementation of the current proposals are identified.","PeriodicalId":89406,"journal":{"name":"Journal of care services management","volume":"6 1","pages":"16-25"},"PeriodicalIF":0.0,"publicationDate":"2012-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1179/1750168712Y.0000000005","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"65653817","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Affording help at home 在家提供帮助
Journal of care services management Pub Date : 2012-04-01 DOI: 10.1179/1750168712Y.0000000003
Rachel Terry, R. Gibson
{"title":"Affording help at home","authors":"Rachel Terry, R. Gibson","doi":"10.1179/1750168712Y.0000000003","DOIUrl":"https://doi.org/10.1179/1750168712Y.0000000003","url":null,"abstract":"Care professionals working with older people will need to broaden their expertise about how people can afford the help that would enable them to live for longer in their own homes. As public funds shrink, those who can draw on their own assets – and especially the value in their home – will need to do so. But they are likely to be reluctant and anxious about this, and in need of reassuring sound information and guidance. This paper reports on three pilot schemes conducted under the auspices of the Joseph Rowntree Foundation in 2010–2011. These pilots provide some experience of the challenges local authorities may encounter when seeking to help older home-owners to help themselves by drawing on the value in their home. Such challenges arose despite the considerable work of the pilot authorities to bring to the attention of older home-owners, and especially to those reliant on state benefits, a safe way in which they could draw on the value in their home.","PeriodicalId":89406,"journal":{"name":"Journal of care services management","volume":"54 1","pages":"26-34"},"PeriodicalIF":0.0,"publicationDate":"2012-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1179/1750168712Y.0000000003","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"65653251","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
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