João Gregório;Russell Miller;Ioannis Afxentiou;Jean Laurent-Hippolyte;Paul Morantz
{"title":"A Taxonomy-Based Data Model for Assessing Engineering Skills in an Organizational Context","authors":"João Gregório;Russell Miller;Ioannis Afxentiou;Jean Laurent-Hippolyte;Paul Morantz","doi":"10.1109/TEM.2024.3486812","DOIUrl":"https://doi.org/10.1109/TEM.2024.3486812","url":null,"abstract":"A taxonomy-based data model is proposed to create a knowledge system for managing engineering skills within an organization, motivated by the need to balance organizational expertise requirements and availability. The model, adapted from the “European Skills, Competences, Qualifications, and Occupations” framework, is designed to categorize and evaluate skills relevant to the engineering department of the National Physical Laboratory. This allows extraction of quantitative data on individual staff members' skills and competency levels, and the necessary skills for specific Job Title and Job Role combinations. It distinguishes between “Job Titles,” official job designations, and “Job Roles,” unofficial designations categorizing staff according to their work areas, allowing the model to conform with inherent organizational rigiditiy. The model can cross-reference information using specific queries, such as extracting skills from specific individuals and assessing if they meet their current job functions. This model enhances existing skill management frameworks by allowing for a traceable pathway for skill allocation, allowing for future expansion by including other departments. Integrating validation procedures to assess staff skills, such as the inclusion of proof attached to skills, can also be considered. It offers operational benefits like enhanced capability planning, informed staff development, optimized resource allocation, and improved training programmes.","PeriodicalId":55009,"journal":{"name":"IEEE Transactions on Engineering Management","volume":"71 ","pages":"15363-15374"},"PeriodicalIF":4.6,"publicationDate":"2024-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142672166","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Modeling and Simulation Analysis of Influencing Factors of MES Implementation in Zero Defect Management Enterprises in Digital Transformation","authors":"Yu Guo;Shan Liao;Shi Yin;Giulia Bruno;Deming Zhang","doi":"10.1109/TEM.2024.3486282","DOIUrl":"https://doi.org/10.1109/TEM.2024.3486282","url":null,"abstract":"Digital management system is widely used in the business activities of enterprises. Practice has proved that the implementation of the manufacturing execution system (MES) can better monitor and manage the production process, improve the production efficiency of enterprises, and effectively realize zero defect management (ZDM). Against this background, the influencing factors of implementing MES in ZDM enterprises in digital transformation were obtained by using the literature extraction-Delphi method, and the relationship between the factors was analyzed by using the system dynamics simulation model in this study. It is found that different from the existing research works on the implementation of MES in enterprises, staff preparation and level of information sharing are the most influential factors and play an important role in the implementation of MES in ZDM enterprises. Equipment preparation and client preparation followed closely, with supplier implementation team and scale infrastructure conditions playing a key role in providing capability support. This finding provides the direction for enterprises to improve the relevant implementation measures in time to ensure the effective implementation of MES in ZDM enterprises, and also provides a breakthrough for relevant researchers to find valuable research fields.","PeriodicalId":55009,"journal":{"name":"IEEE Transactions on Engineering Management","volume":"71 ","pages":"15306-15319"},"PeriodicalIF":4.6,"publicationDate":"2024-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142600372","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Antonio Messeni Petruzzelli;Gianluca Murgia;Eva Panetti;Adele Parmentola
{"title":"Editorial: Unveiling the Digital Transformation of Organizations Across Multiple Levels of Analysis","authors":"Antonio Messeni Petruzzelli;Gianluca Murgia;Eva Panetti;Adele Parmentola","doi":"10.1109/TEM.2023.3330042","DOIUrl":"https://doi.org/10.1109/TEM.2023.3330042","url":null,"abstract":"","PeriodicalId":55009,"journal":{"name":"IEEE Transactions on Engineering Management","volume":"71 ","pages":"14063-14070"},"PeriodicalIF":4.6,"publicationDate":"2024-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&arnumber=10731988","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142540383","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"How Does Technological Crowding Affect Exploratory Innovation? Considering the Moderating Role of Technological Superiority","authors":"Chia-Chi Chang;Phuong-Dung Thi Nguyen","doi":"10.1109/TEM.2024.3485235","DOIUrl":"https://doi.org/10.1109/TEM.2024.3485235","url":null,"abstract":"This article anchors itself in knowledge network theory and rivalry theory to explore the antecedents of exploration by examining the possibility of technological crowding, that is, a firm position in crowded technological fields, as the enabler of firms’ exploratory innovation performance. For this purpose, we adopted regression analysis for panel data with fixed effects and considered the data of 4100 firm-year observations of Taiwanese listed companies in the electronics industry from 2000 to 2021. The findings suggest that technological crowding urges firms to pursue exploration to ease heightened competition intensity and crowd out their competitors. Recalling the literature on the competency trap phenomenon in which some dominant firms may exhibit technological superiority underperformance, we further propose that the dark side of technological superiority is more visible when firms are positioned in crowded technological areas. Specifically, firms with stronger combinatorial capabilities or greater technological prestige refrain from investing in exploration because they are tied with high couplings between their homogeneous knowledge elements and indulge themselves in existing success. Our findings remain robust after adjusting the window of research and using the negative binomial regression with fixed effects based on the alternative measure of exploratory innovation. This article contributes significantly to the literature on technological position and knowledge networks by shedding light on the critical role of technological crowding in propelling firms’ exploration efforts. Our results also offer significant implications for executives in dominant firms and policymakers to become more aware of the competency trap and seek ways to span technological boundaries.","PeriodicalId":55009,"journal":{"name":"IEEE Transactions on Engineering Management","volume":"71 ","pages":"15390-15404"},"PeriodicalIF":4.6,"publicationDate":"2024-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142679345","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Robust Networks, Pivotal Patents: Identifying and Assessing Key Technological Influencers","authors":"Tao Wang;Chao Yu;Jun Huang;Hsin-Ning Su","doi":"10.1109/TEM.2024.3485751","DOIUrl":"https://doi.org/10.1109/TEM.2024.3485751","url":null,"abstract":"In a world of swiftly changing technology and external challenges, predicting the role of core patents in technology systems' strength and power is vital. This research presents a method that combines robustness analysis of patent citation networks with core patent identification, assessing their global industrial technology innovation significance. It aims to identify patents key to network stability and external change adaptation, understanding their impact in dynamic tech environments. Using network robustness, the study examines connectivity, efficiency, and clustering in patent citation networks, assessing patent node importance based on structural feature changes postremoval. The study employs patents from five technological domains as case studies, ranking the importance of nodes and exploring how patent attributes affect these rankings. This research contributes by merging patent network robustness with valuation, supporting IP strategies and tech management policies, and offering insights into tech system complexity and dynamism.","PeriodicalId":55009,"journal":{"name":"IEEE Transactions on Engineering Management","volume":"71 ","pages":"15254-15277"},"PeriodicalIF":4.6,"publicationDate":"2024-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142594978","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Should a Retailer Introduce Green Items in Socially Responsible Supply Chains? A Game-Theoretic Analysis","authors":"Peng He;Zhen-Song Chen;Abbas Mardani;Henry Xu","doi":"10.1109/TEM.2024.3484664","DOIUrl":"https://doi.org/10.1109/TEM.2024.3484664","url":null,"abstract":"Given the increasing societal emphasis on corporate social responsibility (CSR), a critical strategic decision facing retailers is whether to introduce green products when distributing the manufacturer's nongreen ones. To address this issue, this article mainly considers two scenarios: the regular or green-supportive manufacturer. Furthermore, we develop four mathematical models to determine the retailer's green item introduction decisions. The research findings indicate that the manufacturer's CSR would significantly impact both firms’ pricing decisions and may change market distribution. Additionally, the retailer introducing green items will reduce the wholesale/retail prices of nongreen items but may foster an augmentation in overall demand. It is noteworthy that the retailer introducing green items does not necessarily cannibalize the sales of nongreen items; instead, it may even enhance their sales. Significantly, this strategy can benefit the green-supportive manufacturer if the greening cost is relatively low. These implications underscore that incentivizing manufacturers to care more about environmentally conscious consumers can serve as a viable strategy for promoting sustainable development initiatives.","PeriodicalId":55009,"journal":{"name":"IEEE Transactions on Engineering Management","volume":"71 ","pages":"15224-15235"},"PeriodicalIF":4.6,"publicationDate":"2024-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142595098","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Baoqiang Zhan;Yongli Li;Chuang Wei;Chong Wu;Eric W. T. Ngai
{"title":"Evaluating the Impact of Complaints on Firms’ Idiosyncratic Risk: The Roles of Valance and Channel","authors":"Baoqiang Zhan;Yongli Li;Chuang Wei;Chong Wu;Eric W. T. Ngai","doi":"10.1109/TEM.2024.3485088","DOIUrl":"https://doi.org/10.1109/TEM.2024.3485088","url":null,"abstract":"Firms increasingly rely on the third-party platforms to manage customer complaints. In this article, we explore the impact of complaints on firms’ idiosyncratic risk by considering both the valence and channel characteristics of complaints. Through textual analysis, complaints are categorized into four types based on the intersection of two dimensions: the valence (mild or severe) of the complaint and the channel (firm or platform) through which the complaint is lodged. Empirical analysis is conducted to test the hypotheses. The results reveal that firms’ idiosyncratic risk rises after severe complaints but decreases after mild complaints. Moreover, while mild platform-channel complaints increase risk, severe platform-channel complaints reduce risk. This study highlights the disparate impacts of the channel and valence of complaints on manufacturing and service firms. This research contributes to the literature on online complaints and the marketing–finance interface, offering valuable insights for firms seeking to mitigate their idiosyncratic risk through complaint management strategies.","PeriodicalId":55009,"journal":{"name":"IEEE Transactions on Engineering Management","volume":"71 ","pages":"15333-15348"},"PeriodicalIF":4.6,"publicationDate":"2024-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142600373","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Too Much AI Hype, Too Little Emphasis on Learning? Entrepreneurs Designing Business Models Through Learning-by-Conversing With Generative AI","authors":"Angelos Kostis;Johan Lidström;Sujith Nair;Jonny Holmström","doi":"10.1109/TEM.2024.3484750","DOIUrl":"https://doi.org/10.1109/TEM.2024.3484750","url":null,"abstract":"Entrepreneurs traditionally use “learning-by-doing” and “learning-by-thinking” as alternative approaches to iteratively build business models for their new ventures. However, both approaches face criticism in how they address novelty and uncertainty, which are crucial to successful entrepreneurship. While generative AI (GenAI) is increasingly used in entrepreneurial tasks, the practices through which it becomes a learning resource for entrepreneurs remain unexplored. Based on a qualitative study, we present a process model that illustrates how entrepreneurs incorporate GenAI into business model design through five resourcing practices. These practices transform GenAI into a valuable resource for facilitating learning during the design process. This approach, which we term “learning-by-conversing,” introduces a generative startup methodology to complement the lean startup model. We distinguish two modes of learning by conversing—reflexive learning and confirmatory learning—based on how novice and experienced entrepreneurs engage with it. By proposing a learning approach that integrates GenAI with entrepreneurial efforts, we bridge the “thinking” versus “doing” debate in business model generation and deepen our understanding of GenAI's role in entrepreneurship.","PeriodicalId":55009,"journal":{"name":"IEEE Transactions on Engineering Management","volume":"71 ","pages":"15278-15291"},"PeriodicalIF":4.6,"publicationDate":"2024-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142595091","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Opportunism-Inhibiting Effects of the Alignment Between Engineering Project Characteristics and Contractual Governance: Paired Data From Contract Text Mining and Survey","authors":"Chenglong Xu;Yongqiang Chen;Hongjiang Yao;Lihan Zhang","doi":"10.1109/TEM.2024.3480254","DOIUrl":"https://doi.org/10.1109/TEM.2024.3480254","url":null,"abstract":"Engineering projects are vulnerable to opportunistic behavior due to their one-off and uncertain nature. Contractual governance is the crucial mechanism for matching the two key project characteristics, i.e., asset specificity and uncertainty, to curtail opportunism. However, the existing studies failed to agree on the above matching principle. In this article, we divide contractual governance into control, coordination, and adaptation from the functional perspective and employ machine learning to code actual contract texts. Based on the paired data from the text-mining results and survey, this study uses qualitative comparative analysis to investigate the aligning (or misaligning) combinations that lead to low (or high) opportunism. The results show that, for projects with low uncertainty, detailed contractual coordination is essential and it should be complemented by less detailed adaptation or detailed control. In such projects, low asset specificity reinforces the significance of contractual coordination alone. This study also finds the limitations of contractual governance in projects with high uncertainty, especially combined with low asset specificity, which necessitates other governance mechanisms. This study helps to resolve previous contradictory matching principles from the view of contract dimensions, contract measurement, and data analysis methods. Project managers can benefit from this study to effectively reduce opportunism and avoid disputes.","PeriodicalId":55009,"journal":{"name":"IEEE Transactions on Engineering Management","volume":"71 ","pages":"15110-15124"},"PeriodicalIF":4.6,"publicationDate":"2024-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142524210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sundeep Singh Sondhi;Prashant Salwan;Suman Niranjan;Timothy Hawkins;Abhishek Behl;Vijay Pereira;Manlio del Giudice
{"title":"Exploring Open Innovation Dynamics: Service and Delivery Interplay in Circular Economy","authors":"Sundeep Singh Sondhi;Prashant Salwan;Suman Niranjan;Timothy Hawkins;Abhishek Behl;Vijay Pereira;Manlio del Giudice","doi":"10.1109/TEM.2024.3483750","DOIUrl":"https://doi.org/10.1109/TEM.2024.3483750","url":null,"abstract":"The current business environment is witnessing significant changes due to changing customer preferences and an increasing desire for exclusive and experiential benchmarks. In light of these changes, it is crucial to analyze the convergence of open innovation (OI) in service and service delivery (SD) within the context of circular economy (CE) goals. The objective of this article is to examine the complex relationship between service innovation (SI) and service delivery innovation (SDI) while evaluating the preparedness of organizations to adopt CE practices. This article examines how innovative SD methods, viewed through the lens of service-dominant (S-D) logic, can develop dynamic capabilities to effectively address changing customer requirements. This, in turn, leads to enhanced satisfaction and customer loyalty. Based on survey data from a sample of 435 responses, this article examines the moderating role of SDI and its interplay with SI, and the integrated effect of both, using regression, structural equation modeling, and the Hayes Process model. The findings emphasize the significant impact of SDI, demonstrating its ability to both moderate and enhance the relationship between SI and the generation of value for consumers. It examines the need to place SDI separate from SI. This undertaking strengthens the collaboration of S-D logic with dynamic capabilities approach and enables the incorporation of OI paradigms with the requirements of CE practices. The main goal of this article is to direct the service sector toward a future that places a strong emphasis on value creation and sustainability.","PeriodicalId":55009,"journal":{"name":"IEEE Transactions on Engineering Management","volume":"71 ","pages":"15511-15524"},"PeriodicalIF":4.6,"publicationDate":"2024-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142753860","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}