Journal of Intercultural Communication最新文献_第4页

Blended-Learning Training and Evaluation: A Qualitative Study 混合式学习培训与评估：定性研究

Journal of Intercultural Communication Pub Date : 2023-12-10 DOI: 10.36923/jicc.v23i4.201

Bansu Irianto Ansari, Junaidi Junaidi, S. Maulina, Herman Herman, Ilham Kamaruddin, Abdul Rahman, Nanda Saputra

{"title":"Blended-Learning Training and Evaluation: A Qualitative Study","authors":"Bansu Irianto Ansari, Junaidi Junaidi, S. Maulina, Herman Herman, Ilham Kamaruddin, Abdul Rahman, Nanda Saputra","doi":"10.36923/jicc.v23i4.201","DOIUrl":"https://doi.org/10.36923/jicc.v23i4.201","url":null,"abstract":"This study aims to investigate lecturers' understanding of blended learning and skills in using several platforms for blended learning-based lectures, the effectiveness of the training on blended learning to improve lecturers’ competence, and the impact of the blended-learning lectures on their students’ learning outcomes. A quantitative approach was implemented in this research. The participants involved 30 lecturers and 67 students of Jabal Ghafur University, selected by purposive sampling. Data were collected through tests and questionnaires and analysed descriptively. The results showed an increase in lecturers’ knowledge and skills in applying blended learning-based lectures. The lecturers’ and students’ responses to blended learning are also positive. This research concluded that the blended learning training in improving lecturer competence was considered effective and impacted their students’ learning outcomes. This research is hoped to be a reference and a model for teaching and learning to be adapted by universities for the blended learning model as a current learning method to support the current curriculum.","PeriodicalId":52519,"journal":{"name":"Journal of Intercultural Communication","volume":"6 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138584767","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

“But it’s truly aggravating and depressing”: Voicing counter-expectancy in US–Philippines service interactions "但这确实令人恼火和沮丧"：在美菲服务互动中表达反期望

Journal of Intercultural Communication Pub Date : 2023-12-10 DOI: 10.36923/jicc.v23i4.344

Yau Ni Wan

{"title":"“But it’s truly aggravating and depressing”: Voicing counter-expectancy in US–Philippines service interactions","authors":"Yau Ni Wan","doi":"10.36923/jicc.v23i4.344","DOIUrl":"https://doi.org/10.36923/jicc.v23i4.344","url":null,"abstract":"Intercultural competence is essential in a globalized business environment, where successful cross-border transactions rely on effective cross-cultural communication. Interactions between US customers and Filipino customer service representatives (CSR) in call centers are one example where intercultural competence is required. This study examines the use of counter-expectancy expressions in call center complaint calls by American consumers and Filipino CSRs in the insurance sector. This study used a Systemic Functional Linguistic (SFL) framework to examine the various linguistic realizations used in the dialogues, with a focus on appraisal theory. To further explore the connection between the use of business language, cultural norms, and the growth of intercultural competence, this study also considered Hofstede's cultural distinctions, as well as Hall's high-context and low-context cultures. Using a mixed approach, the present study examined 20 authentic audio recordings of complex insurance complaint calls (approximately four hours in length and containing 39,440 words). These spoken data were transcribed and analyzed for linguistic characteristics that indicated concessive expressions, for example, connectives such as “but” and “however”, and adjuncts such as “just” and “only”. The findings of this study have implications for language and cultural awareness training programs, and ultimately for enhancing intercultural communication skills in professional settings.","PeriodicalId":52519,"journal":{"name":"Journal of Intercultural Communication","volume":"6 24","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138584884","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Exploring Cultural Meaning Construction in Social Media: An Analysis of Liziqi's YouTube Channel 探索社交媒体中的文化意义建构：对李子柒 YouTube 频道的分析

Journal of Intercultural Communication Pub Date : 2023-12-10 DOI: 10.36923/jicc.v23i4.237

Jingfang Li, H. Adnan, Jiankun Gong

{"title":"Exploring Cultural Meaning Construction in Social Media: An Analysis of Liziqi's YouTube Channel","authors":"Jingfang Li, H. Adnan, Jiankun Gong","doi":"10.36923/jicc.v23i4.237","DOIUrl":"https://doi.org/10.36923/jicc.v23i4.237","url":null,"abstract":"Hall's encoding/decoding model has been widely used in mass media, but its potential in social media studies has not been explored thoroughly. To this end, this paper aims to broaden the fundamental principles and assumptions of the model and apply them to audience engagement and interaction in constructing cultural meaning through social media. By analysing the YouTube channel of Liziqi (Vlogger), this study adopts a two-stage content analysis to investigate the possibility of textual coding frameworks and audience engagement processes in the construction of cultural narratives. The study reveals that Liziqi represents Chinese culture through various symbols and constructs a micro-narrative coding framework that influences audience perceptions. The audience interprets the content in proactive and diverse ways, resulting in four types of decoding: pleasuring, reflective, empathic, and questioning. This research expands Hall's encoding/decoding model by exploring the production and reception processes in a multicultural context, revealing a shared cultural framework between sender and receiver. This paper provides a tool for scholars to use new conceptual tools for encoding/decoding to explore the meaning dimensions of social media interaction.","PeriodicalId":52519,"journal":{"name":"Journal of Intercultural Communication","volume":"5 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138584985","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Effect of Biographical Variables on Employees' Adaptation to Intercultural Communication in a University of Technology 传记变量对理工大学员工适应跨文化交流的影响

Journal of Intercultural Communication Pub Date : 2023-12-10 DOI: 10.36923/jicc.v23i4.191

Maria Mushaathoni

{"title":"Effect of Biographical Variables on Employees' Adaptation to Intercultural Communication in a University of Technology","authors":"Maria Mushaathoni","doi":"10.36923/jicc.v23i4.191","DOIUrl":"https://doi.org/10.36923/jicc.v23i4.191","url":null,"abstract":"Effective intercultural communication is one possible way of improving intercultural competency and ultimately assisting an organisation to achieve success. Employees from different cultural backgrounds are required to adapt and accommodate each other in intercultural communication interactions. Therefore, this article sought to establish the effects of biographical variables on employees at a university of technology. An online self-administered questionnaire was used to collect quantitative data. A total of 294 respondents completed the questionnaire. Likert items were used to obtain responses to the questions, and SPSS software was used to analyse the data. The findings showed that biographical variables such as education, age, language, race, and country of origin do not influence the adaptation to intercultural communication, competence in intercultural communication, the impact of culture on communication, recognition, and understanding of cultural differences, intercultural communication as a source of team cohesion and improvement of intercultural communication. Additionally, the findings showed that women and men perceive the above intercultural communication variables in the same way. The article advocates for the continuous enhancement of intercultural communication.","PeriodicalId":52519,"journal":{"name":"Journal of Intercultural Communication","volume":"174 ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138982177","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Organizational Ethnography Analysis: Participation of Islamic Religious Leaders in Handling Covid-19 through Integrative Communication 组织人种学分析：伊斯兰宗教领袖通过整合交流参与处理 Covid-19 事件

Journal of Intercultural Communication Pub Date : 2023-12-10 DOI: 10.36923/jicc.v23i4.163

Nurhayani Saragih, Suraya Mansur, Ellys Lestari Pambayun, Topikurohman Topikurohman

{"title":"Organizational Ethnography Analysis: Participation of Islamic Religious Leaders in Handling Covid-19 through Integrative Communication","authors":"Nurhayani Saragih, Suraya Mansur, Ellys Lestari Pambayun, Topikurohman Topikurohman","doi":"10.36923/jicc.v23i4.163","DOIUrl":"https://doi.org/10.36923/jicc.v23i4.163","url":null,"abstract":"This study aims to explain the participative actions of researchers (ethnographers) in synergising culture and values between Public Relations Officers from the Bogor City Government, West Java, Indonesia, and Islamic religious leaders in handling the Covid-19 pandemic through integrated communication. The research method used is organisational ethnography to identify and find sociocultural barriers between informants (public relations officers of the Bogor government and Islamic religious leaders) with data from semi-structured interviews, centralised discussions, and participatory efforts during a mutually agreed period. The findings of the study show that the application of communication integration recommended by researchers to Bogor City Government Public Relations Officers can encourage collaboration in activities and reduce cultural barriers between them in handling the Covid-19 crisis through the use of conventional media and social media can create an accelerated life that is deliberative, healthy and optimistic during a pandemic. In particular, the precision and intensity of organisational ethnography implementation can reduce conflicts of interest among public relations officers to build a sense of identity and sustainably shared culture.","PeriodicalId":52519,"journal":{"name":"Journal of Intercultural Communication","volume":"156 ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138982876","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Intergroup Contact, Perceived Attitudes, and Immigrants’ Attitudes Towards Locals: The Case of Immigrants Living in Finland 群体间接触、感知态度和移民对当地人的态度：生活在芬兰的移民案例

Journal of Intercultural Communication Pub Date : 2023-12-10 DOI: 10.36923/jicc.v23i4.140

Elvis Nshom

{"title":"Intergroup Contact, Perceived Attitudes, and Immigrants’ Attitudes Towards Locals: The Case of Immigrants Living in Finland","authors":"Elvis Nshom","doi":"10.36923/jicc.v23i4.140","DOIUrl":"https://doi.org/10.36923/jicc.v23i4.140","url":null,"abstract":"Research on immigrant-host attitudes in Finland has flourished significantly over the past two decades. However, most of this research has focused on Finnish attitudes towards immigrants. Studies that examine immigrants’ perception of the type of attitudes Finns have towards immigrants and immigrants’ own attitude toward Finns are hard to come by. This study examines the relationship between intergroup contact and the perception immigrants have about the type of attitudes Finns have towards immigrants. In addition, it further explores the extent to which the perception immigrants have of Finnish attitudes towards immigrants predicts immigrants’ attitudes towards Finns. In a sample of 104 immigrants and through the use of surveys, this study finds that positive contact experiences with Finns are positively related to favorable perceptions of Finnish attitudes towards immigrants, while negative contact experiences are negatively related to favorable perceptions of Finnish attitudes towards immigrants in Finland. In addition, the perception immigrants have of Finnish attitudes towards immigrants significantly predicted immigrants’ attitudes towards Finns. Implications and recommendations for future research are also discussed.","PeriodicalId":52519,"journal":{"name":"Journal of Intercultural Communication","volume":"24 10","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138982054","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Headlines and Hegemony: Unraveling Ideological Narratives in Arab and Western Media's Portrayal of Arab Women 头条新闻与霸权：揭开阿拉伯和西方媒体描绘阿拉伯妇女的意识形态叙事

Journal of Intercultural Communication Pub Date : 2023-12-10 DOI: 10.36923/jicc.v23i4.315

Bushra Sabah, Azianura Hani Shaari, Ashinida Aladdin

{"title":"Headlines and Hegemony: Unraveling Ideological Narratives in Arab and Western Media's Portrayal of Arab Women","authors":"Bushra Sabah, Azianura Hani Shaari, Ashinida Aladdin","doi":"10.36923/jicc.v23i4.315","DOIUrl":"https://doi.org/10.36923/jicc.v23i4.315","url":null,"abstract":"This study investigates the ideologies and strategies used in the news discourse on Arab women. Initially, it aims to analyze the macro strategies and then highlights the micro strategies used to achieve the macro strategies proposed by van Dijk. It also identifies the ideologies of the selected newspapers regarding Arab women. Four newspapers were selected: the Washington Post, Daily Mail, Arab newspaper, and Gulf Times. The findings reveal that the selected newspapers employed four macro-strategies. It was also found that the selected newspapers employed ten micro strategies to achieve the four macro strategies. More importantly, the analysis showed that the selected newspapers had different ideologies. For instance, the ideologies of Arab newspapers include defending the stand of Arab regimes and Islam regarding women’s rights. However, the ideologies embraced by Western newspapers encompass the promotion of Arab women's advocacy for enhanced rights, urging Western authorities to impose sanctions on Arab nations that do not uphold women's rights and advocate for their governments to sever diplomatic ties with countries that fail to ensure adequate rights for women.","PeriodicalId":52519,"journal":{"name":"Journal of Intercultural Communication","volume":"6 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138982286","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Superficial Causes of AUM Theory Affect Uncertainty and Anxiety among Students in a High-Context Culture AUM 理论影响高语境文化中学生的不确定性和焦虑的表层原因

Journal of Intercultural Communication Pub Date : 2023-12-10 DOI: 10.36923/jicc.v23i4.235

Hui Wen Sun, Zhenyi Li, Norliana Hashim, J. Tham, Rosmiza Bidin

{"title":"Superficial Causes of AUM Theory Affect Uncertainty and Anxiety among Students in a High-Context Culture","authors":"Hui Wen Sun, Zhenyi Li, Norliana Hashim, J. Tham, Rosmiza Bidin","doi":"10.36923/jicc.v23i4.235","DOIUrl":"https://doi.org/10.36923/jicc.v23i4.235","url":null,"abstract":"International students in Malaysian universities face uncertainty and anxiety toward a multi-new culture, a must-encountered cultural shock. This study investigated the relationship between superficial causes of AUM theory and uncertainty and anxiety in a high-context culture. In this study, 388 international students from different faculties were chosen through a method called stratified random sampling, which sampled two public universities with the largest number and richest nationalities of international students. The researchers used a self-administered questionnaire to gather information from the participants, which was analyzed by AMOS and applied to the validation of theoretical construct through Structural Equation Modelling (SEM), and other statistical methods were employed to analyze the data and test seven hypotheses. The findings of the study showed that five superficial causes affect the management of uncertainty and anxiety in AUM theory. The results of this study have important implications for Malaysian public universities in terms of understanding the factors that influence uncertainty and anxiety management among students.","PeriodicalId":52519,"journal":{"name":"Journal of Intercultural Communication","volume":"57 20","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138982541","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Identifying and Resolving Conflicts Using Local Wisdom: A Qualitative Study 利用当地智慧识别和解决冲突：定性研究

Journal of Intercultural Communication Pub Date : 2023-12-10 DOI: 10.36923/jicc.v23i3.156

Jusmianti Garing, Winci Firdaus, Herianah Herianah, Muhammad Ridwan, Erni Erniati, Satwiko Budiono, T. D. Pariela

引用次数: 0

Leader Member Exchange and Creative Idea Endorsement: The Role of Supportive and Challenging Voice 领导成员交流和创意想法认可：支持与质疑之声的作用

Journal of Intercultural Communication Pub Date : 2023-12-10 DOI: 10.36923/jicc.v23i4.279

Marwan Marwan, A. Komariah, D. Kurniady, Sony Muhammad Ikhsan Mangkuwinata, A. Hia, Deni Kadarsah

{"title":"Leader Member Exchange and Creative Idea Endorsement: The Role of Supportive and Challenging Voice","authors":"Marwan Marwan, A. Komariah, D. Kurniady, Sony Muhammad Ikhsan Mangkuwinata, A. Hia, Deni Kadarsah","doi":"10.36923/jicc.v23i4.279","DOIUrl":"https://doi.org/10.36923/jicc.v23i4.279","url":null,"abstract":"This study seeks to investigate why speaking out is not viewed positively in certain instances, but, at times, doing so results in both management support for the pitched proposals and improved interpersonal correlations for individuals doing so. Data was collected from two sources: employees and their supervisors of a telecommunication services organization in Indonesia. The data collected from 367 subordinates and 98 supervisors was then analyzed for simple regression and mediation with Mplus. We found that managerial response to employees’ creativity depends on the type of voice exhibited by the employees (challenging vs. supportive). We found that for employees who show their concerns with a challenging form of voice, managers are less likely to establish quality relationships (LMX) and endorse their ideas. However, when managers find employees engaged in supportive forms of voice, they will likely establish quality relationships (LMX) with them and endorse their ideas. Further, LMX mediated these relationships, but in different ways—that is, a challenging voice may be detrimental to the development of quality relationships, but managers may endorse those creative ideas; however, a supportive voice may be helpful in developing quality relationships, but it may not help in the endorsement of their creative ideas. This study contributes to the research on voice behavior by highlighting the significance of managers' assessments of reasons attributed to employees' voices.","PeriodicalId":52519,"journal":{"name":"Journal of Intercultural Communication","volume":"103 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138982594","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0