{"title":"Analysis of the effects of service quality on customer satisfaction toward sustainable development of tourism in Kosovo","authors":"Alban Fejza","doi":"10.54055/ejtr.v37i.3107","DOIUrl":"https://doi.org/10.54055/ejtr.v37i.3107","url":null,"abstract":"This","PeriodicalId":51784,"journal":{"name":"European Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140709875","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Gastronomic tourist experience through the colour of food","authors":"V. Casales-Garcia","doi":"10.54055/ejtr.v37i.3510","DOIUrl":"https://doi.org/10.54055/ejtr.v37i.3510","url":null,"abstract":"of Chapter 6. A Study On How Food Colour May Determine The Categorization Of A Dish: Predicting Meal Appeal From Colour Combinations","PeriodicalId":51784,"journal":{"name":"European Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140712579","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Martina Gallarza, Cristina Lupu, Justine Barton-Harvey
{"title":"Erasmus-driven destination experience and students’ ambassadorship behaviour: A multi-stakeholder perspective","authors":"Martina Gallarza, Cristina Lupu, Justine Barton-Harvey","doi":"10.54055/ejtr.v37i.2974","DOIUrl":"https://doi.org/10.54055/ejtr.v37i.2974","url":null,"abstract":"This work aims to a) analyze the tourist experience of Erasmus students in terms of place attachment and b) explore their potential to act as destination brand ambassadors of a hosting destination. It builds on previous literature of international students as tourists, with a wider scope as more publics are involved and both current and future behaviours are explored. Through a qualitative approach run in Valencia (Spain) with three techniques (focus groups, open-ended questions, and personal in-depth interview) we gather information from four stakeholders (current and former Erasmus students, academic coordinators, and students’ tourism managers). By using verbal content analysis, this varied information was coded to answer five research questions. The results revealed accordance among stakeholders around four interconnected dimensions: academic, social, cultural, and personal or psychological. Insights on cognitive and affective place attachment are found, and on both behavioural (returning) and attitudinal (recommending) loyalty. Results from a multi-stakeholder perspective offers insights on the potential of Erasmus students for spreading substantial positive word-of-mouth to more publics than just other students. Building up on the theory of university alumni as a repeat visitor, this paper brings subjective impressions that can help tourist managers to consider Erasmus students as brand ambassadors as they show attitudinal and behavioural loyalty.","PeriodicalId":51784,"journal":{"name":"European Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140712185","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
J. Perles-Ribes, Ana Ramón Rodríguez, T. Torregrosa, Martín Sevilla Jiménez
{"title":"The real estate growth hypothesis in tourism destinations","authors":"J. Perles-Ribes, Ana Ramón Rodríguez, T. Torregrosa, Martín Sevilla Jiménez","doi":"10.54055/ejtr.v37i.3236","DOIUrl":"https://doi.org/10.54055/ejtr.v37i.3236","url":null,"abstract":"This article proposes and theoretically develops the Real Estate Growth Hypothesis concept. It empirically investigates the connection between the expansion of tourism and the progress of real estate in Calp, an established tourist hotspot situated on the Mediterranean coast of Spain. Using annual data for the period 1967-2019 and a time series methodology that considers the possible nonlinearity of the relationship, the article draws conclusions from local and long-term perspectives. The results indicate that tourism causes real estate development, but only in the case of positive shocks. In view of this result, practical implications are outlined, and suggestions are made for managing tourist destinations.","PeriodicalId":51784,"journal":{"name":"European Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140709001","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Margarida Ferreira da Silva, Filomena Martins, Carlos Costa, Cristina Pita
{"title":"Visitors’ experience in a coastal heritage context: A segmentation analysis and its influence on in situ destination image and loyalty","authors":"Margarida Ferreira da Silva, Filomena Martins, Carlos Costa, Cristina Pita","doi":"10.54055/ejtr.v37i.3238","DOIUrl":"https://doi.org/10.54055/ejtr.v37i.3238","url":null,"abstract":"Understanding visitors’ actual behaviour is key for tourist destinations to define strategies for different subgroups of experience-based visitors. The few studies that have analysed the influence of the intensity of visitors’ on-site experience on the formation of destination image also considered intentions and did not analyse its influence on loyalty. Also, existing research on previous experience with the destination or experiential familiarity has considered repeat visitors as a homogeneous group and failed to identify different patterns of experience. This study aims to overcome these gaps by grouping visitors based on their degree of experience (i.e., previous and on- site experience related to coastal and maritime cultural heritage activities) and ascertaining the extent to which a) the impressions of the destination and b) degree of loyalty of the visitors in subgroups differ. The sample included 720 questionnaires from domestic and international visitors in Aveiro, Portugal, leading to three groups with varying degrees of past and on-site experience: “destination enthusiasts”, “destination and heritage enthusiasts” and “destination and heritage discoverers”, thus supporting the intersection of these variables as valid for market segmentation. All groups presented dissimilar cognitive images and different levels of loyalty, but no differences were found in the affective image.","PeriodicalId":51784,"journal":{"name":"European Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140709113","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Strategic environmental leverage of a sport tourism event: Approaching the global challenge locally","authors":"Rute Martins, Elsa Pereira, Margarida Mascarenhas","doi":"10.54055/ejtr.v37i.3528","DOIUrl":"https://doi.org/10.54055/ejtr.v37i.3528","url":null,"abstract":"The proactivity in the management of sport events is essential to maximise environmental benefits for the host communities through strategic leverage. Therefore, this study aimed to understand the process of strategic environmental leverage in an international nature-based non-mega event of sport tourism (Sintra PRO 2022 - stage of the IBC World Bodyboarding Tour) by means of action research. Data collection combined several methods and sources, namely, document research, nominal group sessions, field observation, and interviews conducted with organisers and partners of the event. Three actions, which synergistically linked the environmental values of community projects and the sport subculture, were implemented in order to focus stakeholders' attention on the environmental topics. The availability of local resources and the involvement of the network of local partners facilitated the implementation of environmental leverage. On the other hand, the lack of communication between those involved in the operationalisation and promotion of environmental leverage actions was a constraint in the process. This study highlights several implications for environmental leverage in sport events, as well as for the applicability of the environmental leverage model to promote strategic planning and the implementation of the resulting strategic environmental leverage actions in sport events.","PeriodicalId":51784,"journal":{"name":"European Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140712198","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Diasporic Medical Tourism: examining tourists’ profiles, antecedents and behavioural intention","authors":"A. Mathijsen, Ewa Dziedzic","doi":"10.54055/ejtr.v37i.3010","DOIUrl":"https://doi.org/10.54055/ejtr.v37i.3010","url":null,"abstract":"This study focuses on diasporic medical tourism (DMT), an offshoot of migration-led tourism and medical tourism. There has been growing recognition of the significance of a diasporic dimension of medical tourism worldwide, yet little is known about these travellers, especially quantitatively. This paper examines the antecedents and behavioural intention of the DMT by applying the extended Theory of Planned Behaviour. A cross-sectional survey was conducted in three European countries (Belgium, the Netherlands, and Luxembourg) among the Polish diaspora (N=1,288), which constitutes one of the largest migrant populations in Europe. The results analysed via PLS-SEM demonstrated that the model explained 53 % of the variance (R²= 0.527, Q²= 0.392), indicating a good model fit. Constructs of Attitude (β = 0.329), Subjective Norms (β = 0.277), Perceived Behavioural Control (β = 0.112), and Past Behaviour (β = 0.302) were all statistically significant. The caring/affective/trusting relationship with doctors, familiarity with the system, second opinion, encouragement/recommendation from referents, and facilitating factors influenced the decisions to undertake the DMT. ‘Committed’ and ‘Contended’ travellers accounted for 76% of all surveyed diasporic medical travellers, indicating the significant potential of those ‘hidden’ medical travellers. Diasporic medical tourism was compared to foreign medical tourism. This study provides theoretical/practical implications and contributes to the research on medical tourism, diaspora tourism and the interrelation between tourism and migration, specifically in the European context.","PeriodicalId":51784,"journal":{"name":"European Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140711206","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Whistleblowing in the travel industry: A research in the context of idealism and affective commitment","authors":"Selda Güven, Bayram Şahin","doi":"10.54055/ejtr.v37i.3449","DOIUrl":"https://doi.org/10.54055/ejtr.v37i.3449","url":null,"abstract":"Whistleblowing is a topic that rarely garners attention in tourism, particularly within the travel industry. This research, delves into external whistleblowing in relation to idealism and affective organizational commitment. The study aims to examine how affective commitment and idealism influence the attitudes of travel agency employees towards external whistleblowing. Employing a quantitative approach, the study investigated these variables using data from 433 travel agency employees in Turkey. The findings indicate that these employees hold unfavourable opinions regarding external whistleblowing. Affective commitment and idealism are demonstrated to significantly impact attitudes towards external whistleblowing. Moreover, the data suggests that idealism does not moderate the correlation between affective commitment and external whistleblowing. This research represents one of the initial inquiries into whistleblowing within the travel industry. Typically, the effectiveness of organisational behaviours, such as affective commitment and external whistleblowing, may depend on the structural aspects of entrepreneurship, as well as the costs and benefits of such actions, rather than solely on the ethical orientation of individuals. The perception and reporting of unethical practices are heavily influenced by community culture, and Turkish culture, in particular, tends to foster a negative mindset towards reporting unethical behaviour externally.","PeriodicalId":51784,"journal":{"name":"European Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140708963","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Does trade pattern matter for tourism activities? Evidence from the twenty most visited countries","authors":"Fevzi Ölmez, Dogukan Tarakci","doi":"10.54055/ejtr.v37i.3253","DOIUrl":"https://doi.org/10.54055/ejtr.v37i.3253","url":null,"abstract":"This study aims to investigate the relationship between international tourism and total trade, including exports and imports, for the twenty most visited countries. In order to accurately assess the relationship, the study employs the Emirmahmutoglu and Kose (2011) causality analysis, which accounts for cross-sectional dependency and heterogeneity. The empirical results show a unidirectional causality running from total trade, exports, and imports to international tourist arrivals for Germany, India, Mexico, and the Netherlands. Conversely, the causality runs from international tourist arrivals to total trade, exports, and imports for Portugal, Russia, and Spain (except imports). Additionally, a bidirectional causality link between international trade and tourism is found for China, indicating that both tourism and trade mutually reinforce each other. These results highlight the importance of considering the direction of causality in the relationship between tourism and trade, and developing targeted policies that take into account the unique characteristics of each country.","PeriodicalId":51784,"journal":{"name":"European Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140711960","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Knowledge networks and partnerships for capacity development in tourism","authors":"Rogelio Jr Flores","doi":"10.54055/ejtr.v37i.3589","DOIUrl":"https://doi.org/10.54055/ejtr.v37i.3589","url":null,"abstract":"","PeriodicalId":51784,"journal":{"name":"European Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140712309","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}