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Knowledge management effects and performance in health care: a systematic literature review 知识管理在医疗保健中的效果和绩效:系统的文献综述
IF 3.2 4区 管理学
Knowledge Management Research & Practice Pub Date : 2022-02-14 DOI: 10.1080/14778238.2022.2032434
Ritva Kosklin, J. Lammintakanen, T. Kivinen
{"title":"Knowledge management effects and performance in health care: a systematic literature review","authors":"Ritva Kosklin, J. Lammintakanen, T. Kivinen","doi":"10.1080/14778238.2022.2032434","DOIUrl":"https://doi.org/10.1080/14778238.2022.2032434","url":null,"abstract":"ABSTRACT Knowledge management is intended to achieve organisational goals through effective management of knowledge resources and performance. This paper presents a review of knowledge management effects and performance in health care. Six databases were searched, the searches employing Boolean operators and combinations of key words. In total, 16 articles fulfilled the criteria set for inclusion. Data were analysed using inductive content analysis. The review shows that in health care knowledge management effects and performance have been viewed from various perspectives: it has been linked to health care functions such as management, finance, patient care, quality and safety, IT, continued improvement of clinical operations, and organisational culture. However, the effects of knowledge management extend also to employees’ work, job satisfaction, learning, knowledge distribution, and productivity. This review aims to summarise the recent research on knowledge management effects and performance in health care. Some of the effects are universal and some are context-specific.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"21 1","pages":"738 - 748"},"PeriodicalIF":3.2,"publicationDate":"2022-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44834136","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
Facilitating digital collaboration through knowledge management: a case study 通过知识管理促进数字协作:一个案例研究
IF 3.2 4区 管理学
Knowledge Management Research & Practice Pub Date : 2022-02-13 DOI: 10.1080/14778238.2022.2029597
Yawar Abbas, A. Martinetti, M. Rajabalinejad, Florian Schuberth, L. V. van Dongen
{"title":"Facilitating digital collaboration through knowledge management: a case study","authors":"Yawar Abbas, A. Martinetti, M. Rajabalinejad, Florian Schuberth, L. V. van Dongen","doi":"10.1080/14778238.2022.2029597","DOIUrl":"https://doi.org/10.1080/14778238.2022.2029597","url":null,"abstract":"ABSTRACT Knowledge management (KM) can facilitate collaboration and enhance innovation. To manage knowledge, organisations typically implement knowledge management systems (KMSs). It has been shown that KMS facilitates the management of explicit knowledge. However, KMSs are at times not embraced because of issues such as long file search times and information overload. Moreover, managing tacit knowledge via KMS is hardly discussed in literature. To shed light on these issues, this paper conducts a case study at a railway infrastructure manager. Three key practical problems have been identified that hinder current KMS use and sharing of tacit knowledge. To overcome these problems, a KM platform was developed, and its usability was assessed with 17 experts. A paired-samples t-test reveals that the developed platform reduces the file search time compared to the current solution. Moreover, structured interviews show that the lesson-learned site component contributes to improved learning, and the KM platform facilitates collaboration building.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"20 1","pages":"797 - 813"},"PeriodicalIF":3.2,"publicationDate":"2022-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46372999","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
The innovation interface between knowledge management and firm performance 知识管理与企业绩效的创新接口
IF 3.2 4区 管理学
Knowledge Management Research & Practice Pub Date : 2022-02-09 DOI: 10.1080/14778238.2022.2029596
Joe Duke, V. Igwe, Arzizeh Tiesieh Tapang Ph.D, O. Usang
{"title":"The innovation interface between knowledge management and firm performance","authors":"Joe Duke, V. Igwe, Arzizeh Tiesieh Tapang Ph.D, O. Usang","doi":"10.1080/14778238.2022.2029596","DOIUrl":"https://doi.org/10.1080/14778238.2022.2029596","url":null,"abstract":"ABSTRACT Although the evidence suggests that knowledge management (KM) is instrumental to superior firm performance, research on the mechanisms that mediate this relationship is still evolving. Using KM practices that support the knowledge-related processes (KRP) of knowledge creation, transfer, integration and implementation as the basis, we examine the relationship between the KM practices and firm performance. We also examine the mediating role of innovation in this relationship. The study focused on tank farm firms operating in Nigeria’s oil and gas industry, with data generated from 486 respondents. Results from Structural Equation Modelling showed that innovation partially mediates the relationship between the KM practices that support KRP and firm performance. The study reveals sustainability of firm operations as the most impacted qualitative performance dimension. Overall, the Knowledge-Based View is substantiated, and innovation is confirmed as an important KM antecedent of firm performance. The results provide useful contributions to theory and practice.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"21 1","pages":"486 - 498"},"PeriodicalIF":3.2,"publicationDate":"2022-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42262359","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
Human resources practices for intergenerational learning: a systematic literature review 代际学习的人力资源实践:系统的文献综述
IF 3.2 4区 管理学
Knowledge Management Research & Practice Pub Date : 2022-02-09 DOI: 10.1080/14778238.2022.2035278
R. Leon
{"title":"Human resources practices for intergenerational learning: a systematic literature review","authors":"R. Leon","doi":"10.1080/14778238.2022.2035278","DOIUrl":"https://doi.org/10.1080/14778238.2022.2035278","url":null,"abstract":"ABSTRACT The research aims to provide a systematic literature review on human resources (HR) practices used for fostering intergenerational learning. The results prove that: (i) the need to identify the most appropriate HR practices for fostering intergenerational learning captured mainly the attention of the European scholars; (ii) the phenomenon is mostly analysed in the education and nursing industries; (iii) most articles adopt a qualitative approach; and (iv) the HR practices that are frequently used are formal training and on-the-job education, mentoring, and teamwork. Thus, the following future research avenues are suggested: (i) developing cross-sectional analyses; (ii) analysing intergenerational learning from the constructivist theory approach; (iii) determining the impact of HR practices on the two components of intergenerational learning, namely: knowledge sharing and knowledge receiving; (iv) examining the factors that mediate the relationship between HR practices and intergenerational learning, and (v) determining the importance of each HR practice on intergenerational learning.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"21 1","pages":"749 - 764"},"PeriodicalIF":3.2,"publicationDate":"2022-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47082988","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
A comparative study of knowledge management research studies: making research more relevant and creative 知识管理研究的比较研究:提高研究的相关性和创新性
IF 3.2 4区 管理学
Knowledge Management Research & Practice Pub Date : 2022-01-28 DOI: 10.1080/14778238.2021.2020695
B. Jevnaker, J. Olaisen
{"title":"A comparative study of knowledge management research studies: making research more relevant and creative","authors":"B. Jevnaker, J. Olaisen","doi":"10.1080/14778238.2021.2020695","DOIUrl":"https://doi.org/10.1080/14778238.2021.2020695","url":null,"abstract":"ABSTRACT To address current knowledge management (KM) research critically and constructively, this paper analyses the research papers in an essential, recurrent KM forum, IFKAD (International Forum on Knowledge Asset Dynamics). Our approach compared all research papers (N = 491) from three annual KM conferences providing complementary insights to past journal-based reviews. We offer a new combination of philosophy-of-science frameworks, which allowed us to categorise the findings into four representations of knowledge, two typologies of concepts, and four paradigmatic classifications. All the papers heavily emphasised the existing knowledge and accepted methodology. Their state of the art revealed that less than ten percent of the papers represented new scientific contributions at all. Less than three percent contributed to a better understanding of the essential sustainability areas or the climate crisis. Our novel cross-paradigmatic framing supports our concluding pluralistic framework, emphasising practice-near, curiosity, and problem-driven studies for improving future KM research. A relevant and engaged research.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"20 1","pages":"292 - 303"},"PeriodicalIF":3.2,"publicationDate":"2022-01-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46726495","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
Inter-organisational collaboration and knowledge-work: a contingency framework and evidence from a megaproject in Spain 组织间协作和知识工作:来自西班牙大型项目的应急框架和证据
IF 3.2 4区 管理学
Knowledge Management Research & Practice Pub Date : 2022-01-21 DOI: 10.1080/14778238.2022.2027827
E. Hetemi, Joaquín B. Ordieres Meré, Cali Nuur
{"title":"Inter-organisational collaboration and knowledge-work: a contingency framework and evidence from a megaproject in Spain","authors":"E. Hetemi, Joaquín B. Ordieres Meré, Cali Nuur","doi":"10.1080/14778238.2022.2027827","DOIUrl":"https://doi.org/10.1080/14778238.2022.2027827","url":null,"abstract":"ABSTRACT This paper provides an exploratory understanding of the process of knowledge-work in the inter-organisational setting of a large-scale infrastructure project. Taking a process perspective, it explores why an autonomous project-owner organisation in the rail industry sector finds difficulties to transform and exploit the project network-related knowledge in a coopetitive context. The paper builds on a case study of a High-speed Rail Line (HSL) project in Spain. Based on the longitudinal qualitative secondary analysis, the authors put forth a contingency framework that proposes four contexts linking the transformation and exploitation of the knowledge from the inter-organisational network to the project-owner organisation; whether (i) the interplay between industrial setting and the project arrangement empowers product or process knowledge and (ii) the senior, and programme management awareness to feed-forward learning relies on individual- or institutionalised-based learning. These four contexts and their underlying conditions pose different knowledge-work related problems and suggest implications for practice in inter-organisational collaboration and beyond.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"20 1","pages":"641 - 653"},"PeriodicalIF":3.2,"publicationDate":"2022-01-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43373040","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
Microfoundations of intellectual capital. Evidence from Italian small accounting firms 智力资本的微观基础。意大利小型会计师事务所提供的证据
IF 3.2 4区 管理学
Knowledge Management Research & Practice Pub Date : 2022-01-08 DOI: 10.1080/14778238.2021.2023676
P. Paoloni, M. Massaro, F. Dal Mas, Carlo Bagnoli
{"title":"Microfoundations of intellectual capital. Evidence from Italian small accounting firms","authors":"P. Paoloni, M. Massaro, F. Dal Mas, Carlo Bagnoli","doi":"10.1080/14778238.2021.2023676","DOIUrl":"https://doi.org/10.1080/14778238.2021.2023676","url":null,"abstract":"ABSTRACT The paper aims at understanding how small and medium accounting practices micromanage their Intellectual Capital (IC) for sustaining their performance in a constantly changing environment, starting from the CAOS framework. The paper employs a quantitative methodology based on a questionnaire developed with the Italian Chartered Accounting Association endorsement. 3,002 questionnaires obtained by solo owners of firms with less than 50 employees were analysed using a Structural Equation Model (SEM). The findings highlight that IC is a complex concept where entrepreneurial and organisational aspects interact together. A micro-level approach could be used to explain IC development. CEO’s entrepreneurial orientation can support organisations in building knowledge management tools, as well as developing relational capital. CEOs who are more willing to take risks and innovate can better foster IC development, affecting firm’s performance.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"21 1","pages":"725 - 737"},"PeriodicalIF":3.2,"publicationDate":"2022-01-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48973699","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Enterprise systems, emerging technologies, and the data-driven knowledge organisation 企业系统、新兴技术和数据驱动的知识组织
IF 3.2 4区 管理学
Knowledge Management Research & Practice Pub Date : 2022-01-02 DOI: 10.1080/14778238.2022.2039571
William Yu Chung Wang, D. Pauleen, Nazim Taskin
{"title":"Enterprise systems, emerging technologies, and the data-driven knowledge organisation","authors":"William Yu Chung Wang, D. Pauleen, Nazim Taskin","doi":"10.1080/14778238.2022.2039571","DOIUrl":"https://doi.org/10.1080/14778238.2022.2039571","url":null,"abstract":"ABSTRACT Enterprise Systems have become a critical feature of organisations not only for their integrative functions but also because they have become collectors and repositories of organisational data. In the past, this data was subject to relatively simplistic analysis, which could provide important but still basic information for management decision-making. With the emergence of new technologies, both data collection and analysis have become increasingly sophisticated and varied. This has led to significant improvements in the quality and timeliness of the information that can be used by management in decision-making and strategic planning. Even how managers use this information is being shaped by technologies that can augment human knowledge to further improve decision-making. With reviewing the literature, this editorial paper explains the scope of emerging technology, enterprise systems and the impacts on knowledge management and briefly introduces the articles included in this issue.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"20 1","pages":"1 - 13"},"PeriodicalIF":3.2,"publicationDate":"2022-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48030314","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Knowledge management and digital transformation for Industry 4.0: a structured literature review 工业4.0的知识管理与数字化转型：结构化文献综述
IF 3.2 4区 管理学
Knowledge Management Research & Practice Pub Date : 2021-12-30 DOI: 10.1080/14778238.2021.2015261
Andreia de Bem Machado, Silvana Secinaro, D. Calandra, Federico Lanzalonga
{"title":"Knowledge management and digital transformation for Industry 4.0: a structured literature review","authors":"Andreia de Bem Machado, Silvana Secinaro, D. Calandra, Federico Lanzalonga","doi":"10.1080/14778238.2021.2015261","DOIUrl":"https://doi.org/10.1080/14778238.2021.2015261","url":null,"abstract":"ABSTRACT This paper provides a structured literature review (SLR) on knowledge management (KM), digital transformation (DT), and Industry 4.0, defining these new research streams’ interactions, ties, and interdependencies. Playing an essential role in a progressive discipline, our research summarises the state of the art of the past literature using rigorous methodological approach. The researchers adopt the Scopus database in their analysis and use the Bibliometrix R package. The analysis reveals 761 peer-reviewed English articles. The study shows several research clusters: KM and DT; KM and innovation ecosystems; KM and frontier technologies; and KM, decision-making, and Industry 4.0. Additionally, our paper contributes to identifying a flourishing field of research that has uncovered a previously unknown and exciting link between KM, DT, and the public sector. Finally, the article emphasises the crucial role of DT in KM development, addressing future research perspectives as quantitative and joint academics and practitioners’ analysis.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"20 1","pages":"320 - 338"},"PeriodicalIF":3.2,"publicationDate":"2021-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46081989","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 86
Rivalling firms’ absorptive capacity congruence in coopetition relationships: the reciprocal effects on firms’ innovation performance 竞争关系中竞争企业的吸收能力一致性：对企业创新绩效的互惠效应
IF 3.2 4区 管理学
Knowledge Management Research & Practice Pub Date : 2021-12-22 DOI: 10.1080/14778238.2021.2007809
Lei Wang, Jun Yu Li, Shengjun Wang
{"title":"Rivalling firms’ absorptive capacity congruence in coopetition relationships: the reciprocal effects on firms’ innovation performance","authors":"Lei Wang, Jun Yu Li, Shengjun Wang","doi":"10.1080/14778238.2021.2007809","DOIUrl":"https://doi.org/10.1080/14778238.2021.2007809","url":null,"abstract":"ABSTRACT Drawing upon the interfirm absorptive capacity relationship and coopetition theory, this study examines how the congruence between a firm’s own absorptive capability and its rival’s absorptive capability affect the firm’s innovation performance. We propose a theoretical framework embodying the interactive hypotheses and test the extent to which the fit versus non-fit between a firm’s own absorptive capability and its rival’s absorptive capability affect influences the firm’s innovation performance by considering the appropriability as a moderator. A The polynomial regression analysis based on a dyad-style sample consisting of 200 manufacturing firms in China indicates that varying the congruence degrees of a firm’s absorptive capability and its rival’s absorptive capability would affect innovation performance differently. We also discuss some of the implications for firms expecting to enhance their competitiveness in a coopetition environment.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"21 1","pages":"651 - 666"},"PeriodicalIF":3.2,"publicationDate":"2021-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43104995","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
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