Journal of Supply Chain Management最新文献

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From the Editors: Introduction to Managing Supply Chains Beyond Covid-19 - Preparing for the Next Global Mega-Disruption 编者按:《2019冠状病毒病之后的供应链管理导论——为下一次全球大颠覆做好准备
IF 10.6 2区 管理学
Journal of Supply Chain Management Pub Date : 2020-12-15 DOI: 10.1111/jscm.12254
Barbara Flynn, David Cantor, Mark Pagell, Kevin J. Dooley, Arash Azadegan
{"title":"From the Editors: Introduction to Managing Supply Chains Beyond Covid-19 - Preparing for the Next Global Mega-Disruption","authors":"Barbara Flynn,&nbsp;David Cantor,&nbsp;Mark Pagell,&nbsp;Kevin J. Dooley,&nbsp;Arash Azadegan","doi":"10.1111/jscm.12254","DOIUrl":"https://doi.org/10.1111/jscm.12254","url":null,"abstract":"<p>The COVID-19 pandemic has forced supply chain management researchers and practitioners to question many of our firmly held assumptions about the discipline. Perhaps the most interesting question is, where does supply chain management go from here? This issue of the <i>Journal of Supply Chain Management</i> begins to answer that question via a combination of invited essays and a regular submission. We consider this issue as only a starting point, and we hope to see its impact on future research on mega-disruptions in supply chains.</p>","PeriodicalId":51392,"journal":{"name":"Journal of Supply Chain Management","volume":"57 1","pages":"3-6"},"PeriodicalIF":10.6,"publicationDate":"2020-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/jscm.12254","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"6350914","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 45
Toward A Theory Of Supply Chain Entrepreneurial Embeddedness In Disrupted And Normal States 供应链创业嵌入性在中断和正常状态下的理论探讨
IF 10.6 2区 管理学
Journal of Supply Chain Management Pub Date : 2020-11-29 DOI: 10.1111/jscm.12251
David J. Ketchen Jr, Christopher W. Craighead
{"title":"Toward A Theory Of Supply Chain Entrepreneurial Embeddedness In Disrupted And Normal States","authors":"David J. Ketchen Jr,&nbsp;Christopher W. Craighead","doi":"10.1111/jscm.12251","DOIUrl":"https://doi.org/10.1111/jscm.12251","url":null,"abstract":"<p>The daunting effects of COVID-19 have motivated large firms to rethink supply chain designs and practices. As a potential contribution to such change, we introduce the concept of <i>supply chain entrepreneurial embeddedness</i> (SCEE), which we define as the degree to which a large firm integrates small entrepreneurial business capabilities (e.g., creativity, ingenuity, resourcefulness, rapid decision-making, and swift execution) within its supply chain. We theorize that SCEE can be realized via at least three mechanisms—<i>acquiring</i> (i.e., purchasing one or more small entrepreneurial firms), <i>allying</i> (i.e., building cooperative alliances with such firms), and <i>assimilating</i> (i.e., mimicking how such firms behave). We suggest that SCEE is valuable under normal conditions, but its value increases under duress. Grounded in the concepts of structural inertia, requisite variety, mutualism, and real options, our core premise is that SCEE enables large firms to better navigate multiple and multidirectional concurrent changes in supply and demand, which in turn enhances firm performance. We contextualize this core premise by theorizing that greater <i>end-user proximity</i> (wherein SCEE is located close to the final customer) and <i>service centricity</i> (wherein competition is primarily based on the service dimension of product–service bundles) enhance SCEE’s positive effects.</p>","PeriodicalId":51392,"journal":{"name":"Journal of Supply Chain Management","volume":"57 1","pages":"50-57"},"PeriodicalIF":10.6,"publicationDate":"2020-11-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/jscm.12251","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"6455662","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 26
I Wasn’t Expecting That! The Relational Impact of Negotiation Strategy Expectation Violations 我没想到!谈判策略期望违背的关系影响
IF 10.6 2区 管理学
Journal of Supply Chain Management Pub Date : 2020-11-29 DOI: 10.1111/jscm.12252
Stephanie P. Thomas, Monique L. Ueltschy Murfield, Jacqueline K. Eastman
{"title":"I Wasn’t Expecting That! The Relational Impact of Negotiation Strategy Expectation Violations","authors":"Stephanie P. Thomas,&nbsp;Monique L. Ueltschy Murfield,&nbsp;Jacqueline K. Eastman","doi":"10.1111/jscm.12252","DOIUrl":"https://doi.org/10.1111/jscm.12252","url":null,"abstract":"<p>While negotiation within ongoing buyer–supplier relationships is a key element in supply chain management, the emphasis in the literature has been on one-time, isolated event negotiations. This research, through three scenario-based experiments with supply chain managers, considers how buyers’ perceptions of past negotiation strategies help to develop future negotiation strategy expectations of their suppliers. If the buyers’ strategy expectations are not met (violated) by the suppliers, these buyers will seek to understand why. Using the combination of expectancy violation theory and attribution theory, this research examines the relational impact of a negotiation strategy expectation violation and the role of extra-relational factors. The results suggest that relationship history does influence how buyers respond to negotiation strategy expectation violations and that the relational impact of a negative violation is tempered by the history as opposed to a single event reaction. While the findings support that extra-relational factors can also have a relational impact, buyers perceive differences based on the type of extra-relational factor (organizational or external) and the type of relational outcome (commitment and relationship value). The results of the interaction of the strategy expectation violation and extra-relational factor may stretch the boundary conditions of attribution theory. The findings suggest that suppliers should consider how their buying partners may perceive their negotiation behavior and determine the potential relational ramifications of behavior outside of the buyers’ expectations based on previous exchanges.</p>","PeriodicalId":51392,"journal":{"name":"Journal of Supply Chain Management","volume":"57 4","pages":"3-25"},"PeriodicalIF":10.6,"publicationDate":"2020-11-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/jscm.12252","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"6102340","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Discontinuous Wefts: Weaving a More Interconnected Supply Chain Management Tapestry 不连续的纬线:编织一个更加互联的供应链管理织锦
IF 10.6 2区 管理学
Journal of Supply Chain Management Pub Date : 2020-11-23 DOI: 10.1111/jscm.12249
Christine Harland
{"title":"Discontinuous Wefts: Weaving a More Interconnected Supply Chain Management Tapestry","authors":"Christine Harland","doi":"10.1111/jscm.12249","DOIUrl":"https://doi.org/10.1111/jscm.12249","url":null,"abstract":"<p>The COVID-19 crisis quickly drew attention to shortages of critical supplies in complex, global healthcare, and food supply chains, despite emergency and pandemic plans existing in many countries. Borders and factories closed through lockdowns and slowly reopened under different working arrangements, causing supply chains to struggle to respond to this global crisis, with severe impact on GDPs internationally. Ironically, despite global communications technologies, global political structures, and the immense capability of humans, the only true global actor in this crisis is a virus, one of the simplest, most dependent forms of life. Supply chain management research and practice contains threads of knowledge and understanding that are vital to mitigation, preparedness, response, and recovery in global crises; we just have not woven them together yet. This essay proposes a more interconnected approach to supply chain management to tackle these current and future global crises, weaving together understanding of supply markets, public procurement, humanitarian aid supply chain management, network and systems thinking, and global stewardship, with the more traditional conceptualizations of firm-based supply chain management. Questions are posed to illustrate current discontinuous wefts of knowledge to explore how weaving a more interconnected, systems thinking-based approach to supply chain management might stimulate research to support coordination of future global supply preparedness.</p>","PeriodicalId":51392,"journal":{"name":"Journal of Supply Chain Management","volume":"57 1","pages":"27-40"},"PeriodicalIF":10.6,"publicationDate":"2020-11-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/jscm.12249","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"6413323","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 37
Towards Worker-Driven Supply Chain Governance: Developing Decent Work Through Democratic Worker Participation 迈向以工人为导向的供应链治理:通过工人民主参与发展体面工作
IF 10.6 2区 管理学
Journal of Supply Chain Management Pub Date : 2020-11-23 DOI: 10.1111/jscm.12250
Juliane Reinecke, Jimmy Donaghey
{"title":"Towards Worker-Driven Supply Chain Governance: Developing Decent Work Through Democratic Worker Participation","authors":"Juliane Reinecke,&nbsp;Jimmy Donaghey","doi":"10.1111/jscm.12250","DOIUrl":"https://doi.org/10.1111/jscm.12250","url":null,"abstract":"<p>The management of working conditions in global supply chains has become a pressing issue in supply chain research and practice. In the absence of effective public labor regulation, most of the focus to date has been on supplier auditing and compliance with codes of conduct. The question of how workers themselves can be part of the decent work governance architecture in a post-Fordist era has received far less attention. Grounded in industrial democracy, this article proposes the concept of <i>worker-driven supply chain governance</i>—the democratic participation of workers and their representatives in supply chain governance systems at both the transnational and workplace levels. It develops a sensitizing framework for understanding how buyer companies can foster decent work through enabling democratic participation of workers in their supply chains through trade unions and other representative structures. In doing so, this article demonstrates the potential of supply chain management scholarship to expand its reach through studying the role of worker representation in supply chain governance.</p>","PeriodicalId":51392,"journal":{"name":"Journal of Supply Chain Management","volume":"57 2","pages":"14-28"},"PeriodicalIF":10.6,"publicationDate":"2020-11-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/jscm.12250","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"6413324","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 29
Dancing the Supply Chain: Toward Transformative Supply Chain Management 舞动供应链:走向变革的供应链管理
IF 10.6 2区 管理学
Journal of Supply Chain Management Pub Date : 2020-11-20 DOI: 10.1111/jscm.12248
Andreas Wieland
{"title":"Dancing the Supply Chain: Toward Transformative Supply Chain Management","authors":"Andreas Wieland","doi":"10.1111/jscm.12248","DOIUrl":"https://doi.org/10.1111/jscm.12248","url":null,"abstract":"<p>Most of the theories that have dominated supply chain management (SCM) take a reductionist and static view on the supply chain and its management, promoting a global hunt for cheap labor and resources. As a result, supply chains tend to be operated without much concern for their broader contextual environment. This perspective overlooks that supply chains have become both vulnerable and harmful systems. Recent and ongoing crises have emphasized that the structures and processes of supply chains are fluid and interwoven with political-economic and planetary phenomena. Building on panarchy theory, this article reinterprets the supply chain as a social–ecological system and leaves behind a modernist view of SCM, replacing it with a more contemporary vision of “dancing the supply chain.” A panarchy is a structure of adaptive cycles that are linked across different levels on scales of time, space, and meaning. It represents the world’s complexities more effectively than reductionist and static theories ever could, providing the basis for transformative SCM.</p>","PeriodicalId":51392,"journal":{"name":"Journal of Supply Chain Management","volume":"57 1","pages":"58-73"},"PeriodicalIF":10.6,"publicationDate":"2020-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/jscm.12248","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"6390385","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 169
Call for papers for the 2021 Emerging Discourse Incubator: Managing Working Conditions in Supply Chains: Towards Decent Work 2021年新兴话语孵化器:管理供应链中的工作条件:走向体面劳动
IF 10.6 2区 管理学
Journal of Supply Chain Management Pub Date : 2020-11-10 DOI: 10.1111/jscm.12246
Vivek Soundararajan, Miriam Wilhelm, Andrew Crane, Mark Pagell
{"title":"Call for papers for the 2021 Emerging Discourse Incubator: Managing Working Conditions in Supply Chains: Towards Decent Work","authors":"Vivek Soundararajan,&nbsp;Miriam Wilhelm,&nbsp;Andrew Crane,&nbsp;Mark Pagell","doi":"10.1111/jscm.12246","DOIUrl":"https://doi.org/10.1111/jscm.12246","url":null,"abstract":"&lt;p&gt;The topic for &lt;i&gt;JSCM&lt;/i&gt;'s fourth emerging discourse incubator (EDI) is Managing Working Conditions in Supply Chains: Toward Decent Work. Decent work refers to “opportunities for work that is productive and delivers a fair income, security in the workplace and social protection for families, better prospects for personal development and social integration, freedom for people to express their concerns, organize and participate in the decisions that affect their lives and equality of opportunity and treatment for all women and men” (ILO, 2019). The goal of decent work for all is enshrined in the UN’s Sustainable Development Goals as SDG 8, “Decent work and Economic Growth”. Yet in many supply chains this goal remains elusive. For example, there is evidence that the supply chains of several prominent companies, such as Amazon, have not adequately addressed worker safety concerns in regard to the COVID-19 virus.&lt;/p&gt;&lt;p&gt;For decades, studies on decent work across disciplines like development studies, geography, political science, sociology and management have focused on various topics including barriers to decent work, causes of indecent work, and measures to improve and maintain decent work (e.g. Anker et al., &lt;span&gt;2003&lt;/span&gt;; Barrientos, &lt;span&gt;2013&lt;/span&gt;; Blustein et al., &lt;span&gt;2016&lt;/span&gt;; Grandey et al., &lt;span&gt;2015&lt;/span&gt;; Sehnbruch et al., &lt;span&gt;2015&lt;/span&gt;). Insights from these studies have informed policies and practices across the globe, many of them focused on the governance of global supply chains.&lt;/p&gt;&lt;p&gt;Research on working conditions in SCM is often conducted under the broader theme of sustainable supply chain management. Under this theme, research has focused on topics such as the supplier capabilities for social management (Huq et al., &lt;span&gt;2016&lt;/span&gt;), occupational health &amp; safety (e.g. Cantor et al., &lt;span&gt;2017&lt;/span&gt;; Pagell et al., &lt;span&gt;2018&lt;/span&gt;), including that of emerging economy suppliers (Hamja et al., 2019), and the role of intermediaries in managing suppliers’ social practices (Soundararajan &amp; Brammer, &lt;span&gt;2018&lt;/span&gt;; Wilhelm et al., &lt;span&gt;2016&lt;/span&gt;).&lt;/p&gt;&lt;p&gt;Nevertheless, a closer look at these studies suggests that decent work and SCM scholarship have had very little interaction. Therefore, this emerging discourse incubator encourages further attention to the interface of decent work and supply chain management. A key feature of such research would be that it accounted for the supply chain context, both within and between organizations. Within an organization, decisions about the composition and treatment of the workforce are often separate from supply chain decisions and these supply chain decisions often occur across multiple functions. Equally, supply chain decision makers often influence and are accountable not only for their own organization but also for what other organizations (often in other countries or in a remote supply chain tier) do. Guaranteeing decent work in a supply chain that is accounta","PeriodicalId":51392,"journal":{"name":"Journal of Supply Chain Management","volume":"56 4","pages":"82-85"},"PeriodicalIF":10.6,"publicationDate":"2020-11-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/jscm.12246","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"6323429","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Decomposing Social Sustainability: Signaling Theory Insights into Supplier Selection Decisions 分解社会可持续性:供应商选择决策的信号理论见解
IF 10.6 2区 管理学
Journal of Supply Chain Management Pub Date : 2020-11-07 DOI: 10.1111/jscm.12247
Rodney Thomas, Jessica L. Darby, David Dobrzykowski, Remko van Hoek
{"title":"Decomposing Social Sustainability: Signaling Theory Insights into Supplier Selection Decisions","authors":"Rodney Thomas,&nbsp;Jessica L. Darby,&nbsp;David Dobrzykowski,&nbsp;Remko van Hoek","doi":"10.1111/jscm.12247","DOIUrl":"https://doi.org/10.1111/jscm.12247","url":null,"abstract":"<p>Social sustainability has emerged as a key determinant in supplier selection. However, firms may approach social sustainability in varying ways such as investments in employee welfare or philanthropy. Little is known about how supply chain managers consider these individual dimensions when making sourcing decisions. Therefore, this research decomposes social sustainability into dimensions of employee welfare and philanthropy to determine their effects on supplier selection. Vignette-based experiments in a transportation context test a priori hypotheses derived from signaling theory, and post hoc qualitative insights reveal deeper understanding. Results show buyers have significant preferences to select, trust, and collaborate with suppliers who have desirable levels of employee welfare, philanthropy, and pricing. However, these findings are tempered by differential effect sizes and suggest that the practical significance of hypothesized relationships vary. These findings help refine our understanding of social sustainability conceptualizations and evolving supplier selection criteria, as well as offer timely insights for suppliers, buyers, and policymakers amidst surging demand for social sustainability.</p>","PeriodicalId":51392,"journal":{"name":"Journal of Supply Chain Management","volume":"57 4","pages":"117-136"},"PeriodicalIF":10.6,"publicationDate":"2020-11-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/jscm.12247","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"6142407","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 21
On publicness theory and its implications for supply chain integration: The case of criminal justice supply chains 公共性理论及其对供应链整合的启示——以刑事司法供应链为例
IF 10.6 2区 管理学
Journal of Supply Chain Management Pub Date : 2020-10-05 DOI: 10.1111/jscm.12245
Aline Pietrix Seepma, Dirk Pieter van Donk, Carolien de Blok
{"title":"On publicness theory and its implications for supply chain integration: The case of criminal justice supply chains","authors":"Aline Pietrix Seepma,&nbsp;Dirk Pieter van Donk,&nbsp;Carolien de Blok","doi":"10.1111/jscm.12245","DOIUrl":"https://doi.org/10.1111/jscm.12245","url":null,"abstract":"<p>The literature has extensively discussed whether and how public organizations differ from private ones. Publicness theory argues that the degree of publicness is determined by ownership, funding, goal setting, and control structure of an organization. However, these theoretical ideas have not yet been extended to the interorganizational level. The need for further research is reflected in the sustained debate on the applicability of for-profit management approaches in public contexts and supply chains. Starting from the premise of the dimensional publicness theory, this study focuses on theory elaboration. We focus our empirical study on the criminal justice supply chain, which encompasses the process of bringing a criminal case to court. This chain provides an interesting public case to explore how specific dimensions of publicness affect or limit supply chain integration mechanisms. The results of our series of embedded cases focusing on Dutch criminal justice supply chains show that control structures, embodied in laws and regulations, define the governance of relationships between supply chain partners. In addition to these formalized ties, extensive known for-profit information and operational integration mechanisms can be observed, along with limited relational integration. Surprisingly, although similar integration mechanisms are used as in for-profit contexts, integration serves a different role in several of the relationships investigated: dealing with tensions stemming from the specific goal setting and stakeholders of criminal justice chains. Although our findings specifically relate to criminal justice supply chains, they have important implications for other supply chains using contracts and laws and those being selective in applying supply chain integration in cases of contrasting objectives. Moreover, we provide a stepping-stone for the extension of publicness theory to the interorganizational level.</p>","PeriodicalId":51392,"journal":{"name":"Journal of Supply Chain Management","volume":"57 3","pages":"72-103"},"PeriodicalIF":10.6,"publicationDate":"2020-10-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/jscm.12245","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"6140140","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Building Successful NGO–Business Relationships: A Social Capital Perspective 建立成功的非政府组织与企业关系:社会资本视角
IF 10.6 2区 管理学
Journal of Supply Chain Management Pub Date : 2020-10-04 DOI: 10.1111/jscm.12243
Mohammad Moshtari, Evelyne Vanpoucke
{"title":"Building Successful NGO–Business Relationships: A Social Capital Perspective","authors":"Mohammad Moshtari,&nbsp;Evelyne Vanpoucke","doi":"10.1111/jscm.12243","DOIUrl":"https://doi.org/10.1111/jscm.12243","url":null,"abstract":"<p>While NGO–business relationships have much in common with buyer–supplier relationships, the literature specifically indicates several additional challenges in achieving effective and efficient NGO–business relationships. The present study seeks to understand how NGOs and businesses can overcome these additional challenges. From a practitioner’s viewpoint, we not only strive to acknowledge the complementarity of NGOs and businesses for implementing successful relationship practices but also seek to understand how these understudied cross-sector relationships can be successfully built. We use a multicase study design to investigate nine NGO–business relationships in a humanitarian context. This study contributes to the supply chain literature by demonstrating how social capital mitigates tensions within NGO–business relationships, that is, by indicating that social capital has not only a bonding, but also a bridging role when building cross-sectoral relationships. In summary, our analysis enabled us to present a more generic process framework for creating social capital within NGO–business relationships. It shows that trust within NGO–business relationships appears to develop more naturally compared to commercial relationships, but that these relationships require more effort in terms of structural and cognitive capital to ensure that partners communicate and share knowledge efficiently, as there are inherent differences in goals and communication languages between NGOs and businesses.</p>","PeriodicalId":51392,"journal":{"name":"Journal of Supply Chain Management","volume":"57 3","pages":"104-129"},"PeriodicalIF":10.6,"publicationDate":"2020-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/jscm.12243","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"6092091","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 14
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