Journal of Supply Chain Management最新文献

Exploring the Antecedents of Customer Whistleblowing in a Supplier–Customer–Customer Triad: A Cognitive Approach 供应商-顾客-顾客三元关系中顾客举报的前因：一种认知方法

IF 10.2 2区管理学

Journal of Supply Chain Management Pub Date : 2025-06-28 DOI: 10.1111/jscm.12351

Jing Zhou, Xubing Zhang, Chuang Zhang

{"title":"Exploring the Antecedents of Customer Whistleblowing in a Supplier–Customer–Customer Triad: A Cognitive Approach","authors":"Jing Zhou, Xubing Zhang, Chuang Zhang","doi":"10.1111/jscm.12351","DOIUrl":"https://doi.org/10.1111/jscm.12351","url":null,"abstract":"<div>\u0000 \u0000 In supplier–customer–customer triads, customer whistleblowing—a focal customer reporting another customer's wrongdoing to a supplier—can help the supplier detect downstream customers' wrongdoing. Although strategically important, understanding the cognitive processes that drive the whistleblowing decisions of a customer firm's managers is lacking. Drawing on the social information processing theory, this study proposes that the seriousness of a peer customer's wrongdoing triggers the perceptions of economic unfairness and moral responsibility of the focal customer firm's managers, which are related to their intention to blow the whistle. It further examines how market uncertainty and the relationship strength between the focal customer and supplier moderate the effects of wrongdoing seriousness on the two perceptions. The findings from two scenario-based experiments support the hypotheses. This study contributes to the literature by focusing on a supplier–customer–customer triad and exploring customer whistleblowing as a supplementary mechanism for governing customer wrongdoing. The findings will guide suppliers on how to encourage customer whistleblowing as a proactive strategy to prevent wrongdoing.\u0000 </div>","PeriodicalId":51392,"journal":{"name":"Journal of Supply Chain Management","volume":"61 3","pages":"95-115"},"PeriodicalIF":10.2,"publicationDate":"2025-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144647777","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Shock and Awe: A Theoretical Framework and Data Sources for Studying the Impact of 2025 Tariffs on Global Supply Chains 冲击与敬畏：研究2025年关税对全球供应链影响的理论框架和数据来源

IF 10.2 2区管理学

Journal of Supply Chain Management Pub Date : 2025-06-26 DOI: 10.1111/jscm.12350

Jason W. Miller, Yao “Henry” Jin, David L. Ortega

{"title":"Shock and Awe: A Theoretical Framework and Data Sources for Studying the Impact of 2025 Tariffs on Global Supply Chains","authors":"Jason W. Miller, Yao “Henry” Jin, David L. Ortega","doi":"10.1111/jscm.12350","DOIUrl":"https://doi.org/10.1111/jscm.12350","url":null,"abstract":"In the first few months of 2025, the US government embarked on an unprecedented effort to upend decades of trade liberalization by undertaking the largest series of tariff increases since 1930. Subsequently, many of these tariffs were reduced by the executive branch or faced legal challenges, generating a tremendous degree of tariff uncertainty. These tariff hikes and the accompanying tariff uncertainty represent the greatest exogenous shock to global supply chains since the onset of the COVID-19 pandemic. The profound impact of these developments makes it imperative for supply chain management (SCM) researchers to examine their wide-ranging consequences. In this societal impact article, the authors develop a theoretical framework to organize and guide SCM research on tariff impacts. This framework proposes that importer and exporter actions, both legal and illegal, are affected by firms experiencing heterogeneous adjustment costs, transaction costs, opportunity costs for responding early, and opportunity costs for responding late in response to tariffs. Various research directions are outlined, relevant data sources are discussed, and initial model-free evidence is provided.","PeriodicalId":51392,"journal":{"name":"Journal of Supply Chain Management","volume":"61 3","pages":"3-15"},"PeriodicalIF":10.2,"publicationDate":"2025-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jscm.12350","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144647773","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Make, Buy, and Ally: Can Plural Sourcing Reconcile the Tension Between Outsourcing and Corporate Social Responsibility? 制造、购买和合作：多元采购能否调和外包与企业社会责任之间的紧张关系？

IF 10.2 2区管理学

Journal of Supply Chain Management Pub Date : 2025-04-17 DOI: 10.1111/jscm.12348

Xun Tong, Miriam Wilhelm, Shuo Wang

{"title":"Make, Buy, and Ally: Can Plural Sourcing Reconcile the Tension Between Outsourcing and Corporate Social Responsibility?","authors":"Xun Tong, Miriam Wilhelm, Shuo Wang","doi":"10.1111/jscm.12348","DOIUrl":"https://doi.org/10.1111/jscm.12348","url":null,"abstract":"Outsourcing promises economic benefits but creates corporate social responsibility (CSR) risks: as activities are placed beyond a firm's boundaries, the firm struggles to adequately measure the performance of its suppliers, particularly regarding their environmental and social compliance. This study investigates how a buying firm's sourcing strategy can reduce CSR-related agency risks in outsourcing. This research uses an agency theory framework to argue that a buying firm's actual manufacturing experience as part of plural sourcing (i.e., the simultaneous pursuit of distinct governance forms such as make and buy, make and ally, or make, buy, and ally) can help it build CSR-specific supplier evaluation capabilities and thereby overcome agency-related performance measurement difficulties. To test the hypotheses, the authors consolidate a panel data set of 9057 firm-year observations based on US publicly traded manufacturing firms. The results confirm that plural sourcing is indeed effective in mitigating the negative impact of outsourcing on a firm's CSR performance but is contingent on two boundary conditions: the specific business segment (primary vs. secondary) where plural sourcing takes place and the buying firm's presence (i.e., whether the firm owns facilities) in the sourcing countries. With this, the study challenges the consensus in the literature that outsourcing-related CSR risks can be addressed solely through the governance of external supplier relations. In fact, firm-internal practices and the sourcing strategy of the buying firm can help to mitigate CSR risks in outsourcing relationships as well.","PeriodicalId":51392,"journal":{"name":"Journal of Supply Chain Management","volume":"61 3","pages":"77-94"},"PeriodicalIF":10.2,"publicationDate":"2025-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jscm.12348","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144647048","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Researching Like a Master Chef: An Expansion of the Quantitative “Kitchen Tools” in Supply Chain Management Research 像大厨一样研究：定量“厨房工具”在供应链管理研究中的扩展

IF 10.2 2区管理学

Journal of Supply Chain Management Pub Date : 2025-04-02 DOI: 10.1111/jscm.12347

Tingting Yan, Andreas Wieland, Wendy Tate

{"title":"Researching Like a Master Chef: An Expansion of the Quantitative “Kitchen Tools” in Supply Chain Management Research","authors":"Tingting Yan, Andreas Wieland, Wendy Tate","doi":"10.1111/jscm.12347","DOIUrl":"https://doi.org/10.1111/jscm.12347","url":null,"abstract":"World-renowned chefs achieve culinary excellence by mastering diverse cooking techniques and specialized tools. Similarly, supply chain management (SCM) faces complex and dynamic research phenomena that defy simple methods. This editorial argues that SCM researchers need to expand their methodological toolkit of quantitative data collection and analysis approaches. Although traditional quantitative data collection and analysis methods have advanced SCM theory, they impose limitations on capturing real-world complexities. Issues like retrospective bias, the cross-sectional nature of data, the inability to replicate managerial dynamics, and constraints in network-level analysis hinder theoretical development. Moreover, dominant data analysis techniques struggle to accommodate temporal dynamics, multilevel interactions, and causal inferences. To overcome these constraints, this editorial advocates the need for promising but underutilized research methods: field experiments, neuroscience methods, agent-based modeling, SIENA, dynamic SEM, multilevel models, QCA, and AI-based methods. By expanding the methodological “kitchen tools,” researchers can generate more powerful, convincing, and comprehensive theories about supply chain decision-making and performance.","PeriodicalId":51392,"journal":{"name":"Journal of Supply Chain Management","volume":"61 2","pages":"3-12"},"PeriodicalIF":10.2,"publicationDate":"2025-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jscm.12347","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143861561","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Theorizing Meta-Organizations' Role in Addressing Societal Problems: Hybridizing Institutional Logics to Tackle Modern Slavery 论元组织在解决社会问题中的作用：混合制度逻辑来解决现代奴隶制

IF 10.2 2区管理学

Journal of Supply Chain Management Pub Date : 2025-03-25 DOI: 10.1111/jscm.12345

Michael Rogerson, Johanne Grosvold, Andrew Crane

{"title":"Theorizing Meta-Organizations' Role in Addressing Societal Problems: Hybridizing Institutional Logics to Tackle Modern Slavery","authors":"Michael Rogerson, Johanne Grosvold, Andrew Crane","doi":"10.1111/jscm.12345","DOIUrl":"https://doi.org/10.1111/jscm.12345","url":null,"abstract":"Modern slavery is increasingly recognized as a supply chain risk to both workers and firms. Neither corporate efforts nor market-based regulation has adequately addressed the issue. This is largely because they fail to reconcile the conflicting priorities between efficiency and anti-slavery goals inherent in such efforts. Public sector purchasing—often conducted through meta-organizations—offers both the scale and scope needed to change supply chain behaviors. Yet meta-organizations and how they effect change remain underexplored and under-theorized. Through analysis of archival material and 44 interviews with public sector buyers and purchasing consortia managers, we construct two case studies of meta-organizations. These cases reveal rich insights into meta-organizations' capacity both to improve public sector knowledge and compliance around modern slavery and to compel suppliers to enhance their anti-slavery efforts. The findings show that, by adapting purchasing structures and developing expertise, and thereby hybridizing the logics of efficiency and anti-slavery, purchasing consortia can embed accountability within and beyond the bounds of their memberships. The study contributes to theories of meta-organizations and institutional logics in the context of supply chain management and to policy and practice on modern slavery in supply chains.","PeriodicalId":51392,"journal":{"name":"Journal of Supply Chain Management","volume":"61 2","pages":"53-73"},"PeriodicalIF":10.2,"publicationDate":"2025-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jscm.12345","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143861842","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Handling Disruption Concurrence: The Importance of Inter- and Intra-Departmental Communication for Critical Infrastructure Resilience 处理中断并发：部门间和部门内沟通对关键基础设施弹性的重要性

IF 10.2 2区管理学

Journal of Supply Chain Management Pub Date : 2025-03-25 DOI: 10.1111/jscm.12346

Nevena Ivanovic, Thom de Vries, Gerben van der Vegt, Dirk Pieter van Donk

{"title":"Handling Disruption Concurrence: The Importance of Inter- and Intra-Departmental Communication for Critical Infrastructure Resilience","authors":"Nevena Ivanovic, Thom de Vries, Gerben van der Vegt, Dirk Pieter van Donk","doi":"10.1111/jscm.12346","DOIUrl":"https://doi.org/10.1111/jscm.12346","url":null,"abstract":"To maintain resilience, critical infrastructure (CI) organizations need to recover from frequent, daily disruptions in a timely and efficient manner, a task that becomes increasingly challenging as disruptions concur in time. Drawing from organizational information processing theory and supply chain research on internal integration, this study examines how inter- and intra-departmental communication intensity, as mechanisms of internal integration, influence resilience under varying levels of disruption concurrence. Analysis of 1978 disruption clusters in a public water supply organization reveals that while increased disruption concurrence impairs CI resilience, enhanced communication intensity mitigates these negative effects on recovery time. The study also provides insights into how communication effectiveness varies across different disruption time windows, demonstrating that timing significantly influences how internal integration enables CI resilience. The study advances resilience research by examining concurrent daily disruptions, moving beyond the traditional focus on rare events. It further extends internal integration literature by conceptualizing integration as a dynamic construct of inter- and intra-departmental communication, and organizational information processing theory by demonstrating how uncertainty from concurrent disruptions requires different communication strategies across time windows. Organizations might enhance resilience through monitoring systems that help employees recognize disruption concurrence levels and adjust communication intensity accordingly.","PeriodicalId":51392,"journal":{"name":"Journal of Supply Chain Management","volume":"61 3","pages":"55-76"},"PeriodicalIF":10.2,"publicationDate":"2025-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jscm.12346","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144647843","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A Punctuated Equilibrium Model of Supply Chain Recovery and Resilience: After a Complete Shutdown 供应链恢复和复原的动力平衡模型：全面停产后

IF 10.2 2区管理学

Journal of Supply Chain Management Pub Date : 2025-03-12 DOI: 10.1111/jscm.12344

Xueyuan Liu, Lingli Luo, Li Chen, Thomas Choi

{"title":"A Punctuated Equilibrium Model of Supply Chain Recovery and Resilience: After a Complete Shutdown","authors":"Xueyuan Liu, Lingli Luo, Li Chen, Thomas Choi","doi":"10.1111/jscm.12344","DOIUrl":"https://doi.org/10.1111/jscm.12344","url":null,"abstract":"<div>\u0000 \u0000 This article investigates supply chain recovery and resilience by examining how an automotive supply chain in Wuhan was revived after a complete shutdown. The focus is on the recovery process once the supply chain was reactivated. Using punctuated equilibrium theory (PET), the authors illustrate how such a complete shutdown triggers the reconfiguration of deep structures (i.e., durable organizational aspects, such as routines) and accelerates supply chain recovery. Analyzing data from a three-tier supply chain, the article shows how deep structure changes can produce spillover effects in attaining the “new normal” equilibrium. The findings highlight five critical deep structure elements—workforce resilience, middle-management empowerment, process digitalization, supply chain rapport, and public partnership—that underpin recovery and resilience. These elements are grouped into two themes: internal capabilities and external relationships. The reconfiguration of these elements facilitates the supply chain's rapid recovery, with newly acquired internal capabilities more likely to be sustained than external relationships in the new equilibrium. The findings further indicate that both the supply chain role and the severity of the disruption shape the extent of deep structure reconfiguration and the pace of recovery. Overall, this article extends PET to the supply chain context, offering a novel perspective on rapid supply chain recovery and resilience.\u0000 </div>","PeriodicalId":51392,"journal":{"name":"Journal of Supply Chain Management","volume":"61 2","pages":"106-123"},"PeriodicalIF":10.2,"publicationDate":"2025-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143861400","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Surprisingly Robust Effects of Narratives in Supplier Negotiations 叙述在供应商谈判中的惊人稳健效应

IF 10.2 2区管理学

Journal of Supply Chain Management Pub Date : 2025-03-05 DOI: 10.1111/jscm.12343

Leopold Ried, Lutz Kaufmann, Moritz Schreiner

{"title":"The Surprisingly Robust Effects of Narratives in Supplier Negotiations","authors":"Leopold Ried, Lutz Kaufmann, Moritz Schreiner","doi":"10.1111/jscm.12343","DOIUrl":"https://doi.org/10.1111/jscm.12343","url":null,"abstract":"Narratives—or stories—are commonly viewed as powerful means to convince others, although it remains unclear how the narrator's use of deception in supplier negotiations influences their effectiveness. Grounded in narrative transportation theory, the authors investigated these dynamics using a vignette-based experiment with 332 business-to-business (B2B) sales professionals (Study 1), followed by post hoc interviews with 33 B2B sales professionals (Study 2), and a second vignette-based experiment with 290 B2B sales professionals (Study 3). The findings suggest that reliability-focused buyer narratives are associated with suppliers' integrity- and ability-based trust in buyers as well as suppliers' willingness to make concessions. Unexpectedly, these positive effects remain robust even when the buyer used deception beforehand—a result that differs from what schema theory would predict. Interviewees indicated that deception and narration are often viewed as independent tactics and that narration has the power to overshadow earlier communication. In addition, several participants described deception as part of the normal “negotiation game,” which might explain its limited impact on subsequent narratives. The findings suggest that receivers should remain vigilant and confirm the factual grounding of any narrative they encounter.","PeriodicalId":51392,"journal":{"name":"Journal of Supply Chain Management","volume":"61 2","pages":"33-52"},"PeriodicalIF":10.2,"publicationDate":"2025-03-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jscm.12343","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143861379","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

What Options Do We Have? The Supply Chain Resilience Funnel 我们有什么选择？供应链弹性漏斗

IF 10.2 2区管理学

Journal of Supply Chain Management Pub Date : 2025-02-26 DOI: 10.1111/jscm.12342

Kirstin Scholten, Dirk Pieter van Donk, Stefania Boscari

{"title":"What Options Do We Have? The Supply Chain Resilience Funnel","authors":"Kirstin Scholten, Dirk Pieter van Donk, Stefania Boscari","doi":"10.1111/jscm.12342","DOIUrl":"https://doi.org/10.1111/jscm.12342","url":null,"abstract":"Supply chain resilience (SCRes) enables an organization to deal with disruptive changes over time. Previous research has often examined SCRes as a standalone concept, overlooking its multidimensional and complex roots that enable organizations to deal with change. This research integrates SCRes with connectedness and potential. Together, these three dimensions determine the development of organizations in the adaptive cycle, conceptualized in panarchy theory. The research framework developed in this research combines well-known SCRes strategies with the idea of concurrent product, process, and supply chain (PPS) configuration. Analyzing in-depth, empirical data pertaining to 12 disruption processes experienced by seven organizations, this research develops the “supply chain resilience funnel.” The funnel depicts how organizations prepare SCRes practices across PPS configurations limited by their specific contextual characteristics (laws and regulations, market developments, business models, and choices). During the response stage, disruption characteristics (scope and scale) further reduce the available options. The SCRes funnel clarifies how an organization's PPS configuration shapes resilience, connectedness, and potential, as well as how these dimensions interrelate to deal with disruptive change over time.","PeriodicalId":51392,"journal":{"name":"Journal of Supply Chain Management","volume":"61 2","pages":"74-105"},"PeriodicalIF":10.2,"publicationDate":"2025-02-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jscm.12342","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143861754","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Cracks in the Foundation: How Relational Communication Dynamics Predict Performance Improvement in Cross-Functional Teams 基础的裂缝：关系沟通动力学如何预测跨职能团队的绩效改进

IF 10.2 2区管理学

Journal of Supply Chain Management Pub Date : 2025-02-13 DOI: 10.1111/jscm.12341

Vera M. Schweitzer, Fabiola H. Gerpott, Nale Lehmann-Willenbrock, Sander de Leeuw, Michaéla Schippers, Jiachun Lu

{"title":"Cracks in the Foundation: How Relational Communication Dynamics Predict Performance Improvement in Cross-Functional Teams","authors":"Vera M. Schweitzer, Fabiola H. Gerpott, Nale Lehmann-Willenbrock, Sander de Leeuw, Michaéla Schippers, Jiachun Lu","doi":"10.1111/jscm.12341","DOIUrl":"https://doi.org/10.1111/jscm.12341","url":null,"abstract":"Cross-functional teams are vital decision-making units in supply chain management, and scholars emphasize the need to understand how team processes shape performance improvement. Despite promising research on communication within cross-functional teams, scant attention has been paid to real-time communication patterns—integral to behavioral supply chain management—which are fundamental to team processes in practice. This article posits, drawing on interaction ritual theory, that early communication patterns are correlated with the performance trajectories of cross-functional teams, suggesting a potential influence. The authors tested this idea in a complex supply chain management simulation featuring cross-functional teams. They employed a novel coding approach to capture temporal interactions, which yielded 25,641 coded verbal behaviors from cross-functional team meeting interactions. To identify systematic communication patterns, lag sequential analysis was performed on this corpus of data. The results show that the frequency of relational communication was associated with weaker performance improvement in cross-functional teams across six simulation iterations. Even more interestingly, when relational communication was frequently followed by task-oriented communication, no association with team performance improvement was observed. Further, cross-functional teams in which relational communication was more frequently followed by counterproductive communication showed notably weaker performance improvements. Focusing on interactional flow within team dynamics, this research challenges the common belief regarding the value of broadly evaluating cross-functional teams. As such, it advocates for adopting both a behavioral and a temporal lens to uncover how cross-functional teams can prevent detrimental interactions in their daily operations.","PeriodicalId":51392,"journal":{"name":"Journal of Supply Chain Management","volume":"61 3","pages":"36-54"},"PeriodicalIF":10.2,"publicationDate":"2025-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jscm.12341","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144647070","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0