Electronic Commerce Research and Applications最新文献

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Solving the green reverse logistics problem in e-commerce using a reinforcement learning based genetic algorithm 使用基于强化学习的遗传算法解决电子商务中的绿色逆向物流问题
IF 5.9 3区 管理学
Electronic Commerce Research and Applications Pub Date : 2024-10-18 DOI: 10.1016/j.elerap.2024.101455
Min-Yang Li, Fang-Yu Shih
{"title":"Solving the green reverse logistics problem in e-commerce using a reinforcement learning based genetic algorithm","authors":"Min-Yang Li,&nbsp;Fang-Yu Shih","doi":"10.1016/j.elerap.2024.101455","DOIUrl":"10.1016/j.elerap.2024.101455","url":null,"abstract":"<div><div>This study explores the two-phase green reverse logistics problem with time windows and a focus on perishable items that pose a significant challenge in the management of returned goods in e-commerce. We proposed a mixed integer programming model that considers carbon emissions, fuel consumption costs, facility establishment and operating costs, among other factors.</div><div>We incorporated reinforcement learning concepts to adjust parameters in traditional genetic algorithms, which often have inflexible parameter settings, thereby enhancing both the efficiency and quality of the solutions. The Q-learning algorithm was adopted as the learning method, and various action combinations of reinforcement learning were explored and compared. We further evaluated the performance of different genetic algorithm variations. The results indicate that the proposed algorithm provides high-quality solutions, and that effective parameter configuration significantly impacts the algorithm’s overall performance.</div></div>","PeriodicalId":50541,"journal":{"name":"Electronic Commerce Research and Applications","volume":"68 ","pages":"Article 101455"},"PeriodicalIF":5.9,"publicationDate":"2024-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142529815","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Incentive strategies of an e-tailer considering online reviews: Rebates or services 考虑到在线评论的网络零售商的激励战略:回扣或服务
IF 5.9 3区 管理学
Electronic Commerce Research and Applications Pub Date : 2024-09-25 DOI: 10.1016/j.elerap.2024.101453
Qing Zhang , Tiaojun Xiao
{"title":"Incentive strategies of an e-tailer considering online reviews: Rebates or services","authors":"Qing Zhang ,&nbsp;Tiaojun Xiao","doi":"10.1016/j.elerap.2024.101453","DOIUrl":"10.1016/j.elerap.2024.101453","url":null,"abstract":"<div><div>This paper mainly considers an e-tailer-Stackelberg supply chain and characterizes the formative processes and distinct impacts of positive reviews and negative reviews on consumer purchases. The e-tailer can adopt either a pre-sales strategy (i.e., service strategy) or an after-sales strategy (i.e., rebate strategy) to encourage consumer purchases and stimulate positive reviews. By studying the above two strategies, we show that: (1) positive reviews and negative ones will exert a synergistic adverse effect on price decisions. (2) Given the exogenous rebate and service levels, the service (rebate) strategy becomes optimal for the e-tailer if consumers are more (less) willing to leave positive reviews. Notably, the e-tailer should refrain from adopting any incentive strategy when consumers exhibit a moderate willingness to provide positive reviews. (3) When the e-tailer can determine rebate and service levels, it should adopt the service (rebate) strategy if the threshold for positive reviews is intermediate (very low or high).</div></div>","PeriodicalId":50541,"journal":{"name":"Electronic Commerce Research and Applications","volume":"68 ","pages":"Article 101453"},"PeriodicalIF":5.9,"publicationDate":"2024-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142357684","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
What drives user interest and purchase of virtual 3D assets? An empirical investigation of 3D model attributes and pricing dynamics 是什么驱动了用户对虚拟 3D 资产的兴趣和购买?对 3D 模型属性和定价动态的实证调查
IF 5.9 3区 管理学
Electronic Commerce Research and Applications Pub Date : 2024-09-24 DOI: 10.1016/j.elerap.2024.101452
Jakob J. Korbel , Marc Riar , Thorsten Pröhl , Rüdiger Zarnekow
{"title":"What drives user interest and purchase of virtual 3D assets? An empirical investigation of 3D model attributes and pricing dynamics","authors":"Jakob J. Korbel ,&nbsp;Marc Riar ,&nbsp;Thorsten Pröhl ,&nbsp;Rüdiger Zarnekow","doi":"10.1016/j.elerap.2024.101452","DOIUrl":"10.1016/j.elerap.2024.101452","url":null,"abstract":"<div><div>Virtual 3D assets, i.e., 3D models that form the basis of virtual environments, products, and goods, are essential for the creation of a future metaverse. However, we have limited knowledge about the market dynamics in which virtual 3D assets are traded and the indicators that influence their value and pricing − and thus the purchasing mechanisms. The present study draws on multi-attribute utility and value- and competition-informed pricing theory to determine what drives the purchase of virtual 3D assets using secondary data from the marketplace Sketchfab. The empirical analysis indicates that the sellers’ value perception of virtual 3D assets contradicts the users’ interest and that organizational sellers outperform individual sellers by relying to a higher degree on competition- and value-informed pricing. Based on our findings, we identify implications for both organizational and individual sellers to refine their pricing strategies in accordance with the unique dynamics of 3D virtual asset marketplaces.</div></div>","PeriodicalId":50541,"journal":{"name":"Electronic Commerce Research and Applications","volume":"68 ","pages":"Article 101452"},"PeriodicalIF":5.9,"publicationDate":"2024-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142357685","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Explainable fashion compatibility Prediction: An Attribute-Augmented neural framework 可解释的时尚兼容性预测:属性增强神经框架
IF 5.9 3区 管理学
Electronic Commerce Research and Applications Pub Date : 2024-09-14 DOI: 10.1016/j.elerap.2024.101451
Yi Li , Suyang Yu , Yulin Chen , Yuanchun Jiang , Kun Yuan
{"title":"Explainable fashion compatibility Prediction: An Attribute-Augmented neural framework","authors":"Yi Li ,&nbsp;Suyang Yu ,&nbsp;Yulin Chen ,&nbsp;Yuanchun Jiang ,&nbsp;Kun Yuan","doi":"10.1016/j.elerap.2024.101451","DOIUrl":"10.1016/j.elerap.2024.101451","url":null,"abstract":"<div><p>Grasping complementary relationships between fashion product pairings is gaining increasing attention in the e-commerce field. Current methods primarily utilize visual cues to assess compatibility, which, despite their efficacy, often lack sufficient explainability. Meanwhile, the rich semantic details embedded in product attributes remain largely unexplored. To tackle this, we propose a novel framework called Explainable Attribute-augmented Neural framework (EAN), which integrates comprehensive attribute and visual data, enabling explainability in fashion product compatibility modeling. We conduct quantitative and qualitative experiments to demonstrate the effectiveness and explainability of our proposed framework. The practical significance of our research is twofold. Firstly, it helps consumers understand the underlying reasons for fashion item pairings, thereby assisting them in refining their dressing combinations. Secondly, it provides novel perspectives for product design and assists e-commerce platforms in creating more effective product marketing combinations.</p></div>","PeriodicalId":50541,"journal":{"name":"Electronic Commerce Research and Applications","volume":"68 ","pages":"Article 101451"},"PeriodicalIF":5.9,"publicationDate":"2024-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142241246","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Using social Cognitive theory to reengage dormant users in question and answer Communities: A case study of active StackOverflow participants 利用社会认知理论让休眠用户重新参与问答社区:对 StackOverflow 活跃参与者的案例研究
IF 5.9 3区 管理学
Electronic Commerce Research and Applications Pub Date : 2024-09-14 DOI: 10.1016/j.elerap.2024.101450
Sohaib Mustafa , Wen Zhang , Muhammad Mateen Naveed , Dur e Adan
{"title":"Using social Cognitive theory to reengage dormant users in question and answer Communities: A case study of active StackOverflow participants","authors":"Sohaib Mustafa ,&nbsp;Wen Zhang ,&nbsp;Muhammad Mateen Naveed ,&nbsp;Dur e Adan","doi":"10.1016/j.elerap.2024.101450","DOIUrl":"10.1016/j.elerap.2024.101450","url":null,"abstract":"<div><p>Online question-and-answer communities are seriously threatened by low user participation. There is currently a rare comprehensive study on the knowledge contribution pattern of consistently active participants and the moderating role of peer recognition, which can help improve low participation and reengage inactive users, despite researchers having examined the various facets of knowledge contribution and made helpful suggestions. As per the self-determination and social cognitive theory, the communal environment impacts peers and imitates role models or reliable sources in their involvement patterns. We have examined StackOverflow’s most reliable active users from 2010 to 2020 using the social cognition and self-determination theories to use the findings to reactivate dormant users. We have used a two-step dynamic system GMM model to get robust and reliable findings. The research discovered that peer repudiation, reputation, and online social interactions favorably affect the contributed knowledge. However, knowledge-seeking and earning virtual badges such as gold and bronze usually negatively impact it. Furthermore, it was revealed that the effect of virtual badges on contributed knowledge was positively moderated by peer recognition. However, peer recognition reduces the benefits of social interaction and reputation on the contributed knowledge. The study’s findings advance the body of knowledge and provide thorough management implications for raising low participation, reengaging inactive users, and cultivating a culture of innovative sharing of knowledge.</p></div>","PeriodicalId":50541,"journal":{"name":"Electronic Commerce Research and Applications","volume":"68 ","pages":"Article 101450"},"PeriodicalIF":5.9,"publicationDate":"2024-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142241245","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Carbon emission reduction and channel development strategies under government subsidy and retailers’ fairness concerns 政府补贴下的碳减排和渠道发展战略与零售商的公平关切
IF 5.9 3区 管理学
Electronic Commerce Research and Applications Pub Date : 2024-09-05 DOI: 10.1016/j.elerap.2024.101447
Jun Qiu , Xun Xu , Yuxiang Yang
{"title":"Carbon emission reduction and channel development strategies under government subsidy and retailers’ fairness concerns","authors":"Jun Qiu ,&nbsp;Xun Xu ,&nbsp;Yuxiang Yang","doi":"10.1016/j.elerap.2024.101447","DOIUrl":"10.1016/j.elerap.2024.101447","url":null,"abstract":"<div><div>In response to the global challenge of climate change, governments have formulated low-carbon subsidy policies (LCSPs) to promote low-carbon development. Governments commonly subsidize manufacturers’ carbon emission reduction (CER) but may incur retailers’ fairness concerns. Considering this situation, in this paper, we model a two-level dual-channel supply chain consisting of a manufacturer and a retailer under the government’s LCSPs. We use a game theoretical approach to analyze the internal relationship between LCSPs, online channel share, and retailer’s fairness concerns. Further, we discuss the incentives for manufacturers and retailers to develop online channels. We find that regardless of the channel structure, increasing subsidies does not mitigate the negative impact of retailers’ fairness concerns on the supply chain. Whether expanding online channels can reduce the negative effect of retailers’ fairness concerns on the supply chain depends on both the channel structure and the carbon coefficient. By comparing models, we find that manufacturers or retailers developing online channels can improve CER, with the highest CER achieved in Model M, generating high profits for manufacturers. Whether retailers developing online channels will harm manufacturers’ profit depends on the size of the online channel share. The findings of our study provide a guide for supply chain participants to make the optimal carbon emission and channel development strategies when facing government subsidies and having fairness concerns.</div></div>","PeriodicalId":50541,"journal":{"name":"Electronic Commerce Research and Applications","volume":"68 ","pages":"Article 101447"},"PeriodicalIF":5.9,"publicationDate":"2024-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142423303","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Graph-based bootstrapped latent recommendation model 基于图形的引导式潜在推荐模型
IF 5.9 3区 管理学
Electronic Commerce Research and Applications Pub Date : 2024-09-05 DOI: 10.1016/j.elerap.2024.101446
Heyong Wang, Guanshang Jiang, Ming Hong, Headar Abdalbari
{"title":"Graph-based bootstrapped latent recommendation model","authors":"Heyong Wang,&nbsp;Guanshang Jiang,&nbsp;Ming Hong,&nbsp;Headar Abdalbari","doi":"10.1016/j.elerap.2024.101446","DOIUrl":"10.1016/j.elerap.2024.101446","url":null,"abstract":"<div><p>As an important means to optimize organizational profitability, recommendation systems have been widely applied on e-commerce platforms in recent years. Their goal is to identify products of interest from which users have not browsed. To achieve this, prior work often relies on negative sampling strategies to guide the learning of user and product representations. In these strategies, products that users have not browsed are treated as negative labeled samples (products that users dislike). However, the negative sampling strategy fundamentally contradicts the goal of recommendation systems. With the number of products further increases, more “positive but not been browsed” products will be treated as negative labeled samples, leading to the introduction of noisy supervision signals during model training and thereby affecting recommendation performance. This paper proposes a Graph-based Bootstrapped Latent Recommendation model, dubbed GBLR. GBLR is a self-supervised framework that is trained using only positive user–product pairs. It utilizes a graph convolutional network to aggregate local neighborhood features of users and products, bootstrapping latent contrastive views. Subsequently, a symmetric cosine similarity loss function aligns the contrastive views of positive user-product pairs, guiding the model to learn consistent representations of users and products. With this self-supervised approach, the model can effectively learn the user and product representations in the absence of negative labeled samples. Experiments on three public datasets show that the proposed GBLR can effectively complete the recommendation task and outperforms the state-of-the-art baseline models. In the era of e-commerce, the innovative research on recommendation methods conducted in this work can optimize platform operations, enhance user experience and merchant revenue, thereby achieving a win–win situation for all parties involved, and holds significant practical value.</p></div>","PeriodicalId":50541,"journal":{"name":"Electronic Commerce Research and Applications","volume":"68 ","pages":"Article 101446"},"PeriodicalIF":5.9,"publicationDate":"2024-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142163458","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Decoding ambivalence: The potential of cue-based design for Customer Facing Technologies 解码矛盾心理:基于线索的客户面对面技术设计的潜力
IF 5.9 3区 管理学
Electronic Commerce Research and Applications Pub Date : 2024-09-04 DOI: 10.1016/j.elerap.2024.101444
Sebastian Reiners , Nadine Ostern , Sam Fischer
{"title":"Decoding ambivalence: The potential of cue-based design for Customer Facing Technologies","authors":"Sebastian Reiners ,&nbsp;Nadine Ostern ,&nbsp;Sam Fischer","doi":"10.1016/j.elerap.2024.101444","DOIUrl":"10.1016/j.elerap.2024.101444","url":null,"abstract":"<div><p>When not effectively addressed, ambivalence in customers can lead to various negative outcomes, such as decreased loyalty or purchase intent. Despite this, current research has yet to account for approaches that govern ambivalent customer behavior. To close this gap, we introduce a novel research conceptualization that considers a customer’s engagement with technology as an interaction with instrumental, symbolic, identity, and aesthetic cues. Building on the results of a hermeneutic literature review and construction of a pathway model, we demonstrate the potential of a cue-based design approach for Customer Facing Technologys (CFTs). The cue-based design emphasizes the reinforcing or oppositional interactions of signals surrounding the engagement with technology, making it possible to address ambivalence. Ultimately, we propose reconsidering the way CFTs are currently investigated in research to help explain deviations in customer behavior.</p></div>","PeriodicalId":50541,"journal":{"name":"Electronic Commerce Research and Applications","volume":"68 ","pages":"Article 101444"},"PeriodicalIF":5.9,"publicationDate":"2024-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1567422324000899/pdfft?md5=348d6ca051fba9c5c9f3fc9e32e7392c&pid=1-s2.0-S1567422324000899-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142151634","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploring the Role of Social Media in Promoting Healthy Consumption 探索社交媒体在促进健康消费中的作用
IF 5.9 3区 管理学
Electronic Commerce Research and Applications Pub Date : 2024-09-01 DOI: 10.1016/j.elerap.2024.101441
Liang Zhao , Qilin Hu , Peggy Alexopoulou , Nick Hajli
{"title":"Exploring the Role of Social Media in Promoting Healthy Consumption","authors":"Liang Zhao ,&nbsp;Qilin Hu ,&nbsp;Peggy Alexopoulou ,&nbsp;Nick Hajli","doi":"10.1016/j.elerap.2024.101441","DOIUrl":"10.1016/j.elerap.2024.101441","url":null,"abstract":"<div><p>This research seeks to investigate how interactions on social media influence the collaborative creation of value in promoting healthy consumption. To gain a more profound understanding of the process of social media communication and its impact on generating shared value, we employed the Stimuli-Organism-Response (SOR) model to formulate our hypotheses. Our study drew upon a survey conducted across five countries and regions (Canada, Malaysia, Taiwan, the United Kingdom, and the United States). By utilising Structural Equation Modelling (SEM), we tested these hypotheses. The results of our research indicate that social media communication significantly enhances the quality of relationships within online communities, subsequently influencing the creation of value in the context of healthy consumption. The findings show individuals who maintain good relationships within their social media networks and believe they can obtain not only important information but also are more likely to share information about their own experiences regarding healthy consumption. We conclude the paper by discussing the theoretical and practical implications of our findings.</p></div>","PeriodicalId":50541,"journal":{"name":"Electronic Commerce Research and Applications","volume":"67 ","pages":"Article 101441"},"PeriodicalIF":5.9,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1567422324000863/pdfft?md5=ec46ac2b59cd02ceec619d035a192f87&pid=1-s2.0-S1567422324000863-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142096936","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Framework for E-commerce Warehouse Site Selection Evaluation: The Impact of Consumer Repurchase Intention 电子商务仓库选址评估框架:消费者回购意向的影响
IF 5.9 3区 管理学
Electronic Commerce Research and Applications Pub Date : 2024-09-01 DOI: 10.1016/j.elerap.2024.101442
Kaihui Qiang , Shuixia Chen , Zeshui Xu , Wenshuai Wu
{"title":"Framework for E-commerce Warehouse Site Selection Evaluation: The Impact of Consumer Repurchase Intention","authors":"Kaihui Qiang ,&nbsp;Shuixia Chen ,&nbsp;Zeshui Xu ,&nbsp;Wenshuai Wu","doi":"10.1016/j.elerap.2024.101442","DOIUrl":"10.1016/j.elerap.2024.101442","url":null,"abstract":"<div><p>Supply chains play a decisive role in the development of e-commerce. Although site selection problem for e-commerce warehouses is an important aspect of supply chain management, this topic has received insufficient research attention. This paper fills this research gap by proposing an evaluation framework for the e-commerce warehouse site selection. This framework incorporates consumer repurchase intention (CRI) as a key factor in the evaluation to analyze its impact. This study also employs the matter-element evaluation model to classify the levels of alternatives, and then adopts the probabilistic linguistic terms set to optimize the research results. The feasibility and effectiveness of the proposed evaluation framework is validated through a case study of e-commerce warehouse site selection in China. The results of the case study demonstrate the performance of the proposed framework and highlight the significant impact of CRI on the evaluation outcomes. The proposed framework makes full use of the evaluation information and significantly improves the differences between adjacent alternatives, which can enhance the credibility and accuracy of decision results to provide a more reliable alternative ranking for decision makers.</p></div>","PeriodicalId":50541,"journal":{"name":"Electronic Commerce Research and Applications","volume":"67 ","pages":"Article 101442"},"PeriodicalIF":5.9,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142096935","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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