Electronic Commerce Research and Applications最新文献

Enhancing sustainable consumer behaviour through Nudging: Insights from a field experiment on adoption of electronic receipts 通过“轻推”促进可持续消费行为：采用电子收据的实地实验所得的见解

IF 6.3 3区管理学

Electronic Commerce Research and Applications Pub Date : 2025-09-26 DOI: 10.1016/j.elerap.2025.101548

Andris Saulītis , Vineta Silkāne , Anna Karolīna Ozola

{"title":"Enhancing sustainable consumer behaviour through Nudging: Insights from a field experiment on adoption of electronic receipts","authors":"Andris Saulītis , Vineta Silkāne , Anna Karolīna Ozola","doi":"10.1016/j.elerap.2025.101548","DOIUrl":"10.1016/j.elerap.2025.101548","url":null,"abstract":"<div><div>This study investigates the effectiveness of nudging interventions in promoting sustainable consumer behaviour by encouraging the adoption of digital receipts over paper ones. Conducted in a digital environment, the field experiment targeted loyal customers of a Latvian retail chain with email-based nudges. The interventions tested digital nudging (modifying choice architecture) and nudging in digital settings (behavioural prompts via email) to assess their impact on reducing paper waste. The results underscore the challenge of driving behavioural change in routine transactions, as the overall treatment effect of our interventions did not exceed 0.5% points. Digital nudges requiring explicit decision-making were slightly more effective, particularly in leveraging second email reminders, which captured late responders. A key challenge was engagement: only 8.6% of recipients opened the emails, highlighting the need for strategies to overcome initial attention barriers. The results demonstrate that nudging through digital channels alone is insufficient to drive large-scale adoption of digital receipts. However, they also point to the importance of combining digital nudging with value-added digital services that address both cognitive and structural barriers in digital environments. An approach that links behavioural interventions with enhanced customer value is essential for advancing sustainable consumption practices in retail.</div></div>","PeriodicalId":50541,"journal":{"name":"Electronic Commerce Research and Applications","volume":"74 ","pages":"Article 101548"},"PeriodicalIF":6.3,"publicationDate":"2025-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145266321","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Turning laughs into buys: The influence of meme marketing on consumer purchase intentions in e-commerce using media richness theory 化笑为买：基于媒介丰富性理论的模因营销对电子商务消费者购买意愿的影响

IF 6.3 3区管理学

Electronic Commerce Research and Applications Pub Date : 2025-09-25 DOI: 10.1016/j.elerap.2025.101547

Pei-Hsuan Tsai , Wei-Hung Hsiao

{"title":"Turning laughs into buys: The influence of meme marketing on consumer purchase intentions in e-commerce using media richness theory","authors":"Pei-Hsuan Tsai , Wei-Hung Hsiao","doi":"10.1016/j.elerap.2025.101547","DOIUrl":"10.1016/j.elerap.2025.101547","url":null,"abstract":"<div><div>Meme marketing has emerged as a cost-effective and high-impact strategy for brand promotion, requiring minimal resources while engaging audiences through creative content. This study applies multiple attribute decision-making (MADM) and structural equation modelling (SEM) within the media richness theory (MRT) framework to examine how meme marketing influences consumer purchasing decisions on e-commerce platforms. Study 1, based on 356 valid responses, employs DEMATEL (decision making trial and evaluation laboratory) and DANP (DEMATEL-based on analytic network process) to map relationships among key factors. Findings indicate that language variety (LV) requires the most adjustment, followed by personal focus (PF), multiple cues (MC), and immediate feedback (IF). DANP results highlight IF as the most critical factor in driving purchase intention, with MC and PF also exerting significant influence. Study 2, based on 516 responses, confirms these relationships through SEM analysis, demonstrating that IF, MC, and PF positively influence purchase intention, while LV has a negative effect. These findings provide empirical evidence on the role of meme marketing in consumer decision-making, guiding e-commerce platforms in refining content strategies to enhance engagement and optimise consumer interaction.</div></div>","PeriodicalId":50541,"journal":{"name":"Electronic Commerce Research and Applications","volume":"74 ","pages":"Article 101547"},"PeriodicalIF":6.3,"publicationDate":"2025-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145220681","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Brand spillover and information disclosure in the presence of a co-opetitive supplier 合作竞争供应商存在下的品牌溢出与信息披露

IF 6.3 3区管理学

Electronic Commerce Research and Applications Pub Date : 2025-09-23 DOI: 10.1016/j.elerap.2025.101545

Sheng Jin , Tieshan Li , Hui Yang , Liyuan Sun , Yuhan Huang

{"title":"Brand spillover and information disclosure in the presence of a co-opetitive supplier","authors":"Sheng Jin , Tieshan Li , Hui Yang , Liyuan Sun , Yuhan Huang","doi":"10.1016/j.elerap.2025.101545","DOIUrl":"10.1016/j.elerap.2025.101545","url":null,"abstract":"<div><div>When a retailer outsources its private brand to a national brand firm, the retailer can leverage this relationship to promote its private brand product, which is referred to as brand spillover. Additionally, the retailer can provide detailed private brand information to alleviate consumers’ uncertainty about their preference for the product. We build a game-theoretic model to examine the information disclosure and brand spillover strategies in the context where an e-commerce platform sells products of two brands: its private brand (weak-brand) and a national brand (strong-brand) supplied by a co-opetitive supplier. The e-commerce platform outsources its private brand’s (weak-brand) manufacturing to the supplier. The equilibrium analysis shows that the platform’s choice of optimal strategy profile depends on two effects: the Consumer-heterogenization effect and the Brand-homogenization effect. Information disclosure can trigger the Consumer-heterogenization effect mitigating the intensity of price competition between the supplier and the platform, while brand spillover can cause the Brand-homogenization effect, enabling the platform’s private brand product to be more attractive. Both substitution and complementary relations are found between information disclosure and brand spillover depending on the cost efficiency. There exists a win–win outcome that both the platform and supplier can be better off from information disclosure and brand spillover, therefore, these strategies can serve as effective tools for supply chain coordination.</div></div>","PeriodicalId":50541,"journal":{"name":"Electronic Commerce Research and Applications","volume":"74 ","pages":"Article 101545"},"PeriodicalIF":6.3,"publicationDate":"2025-09-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145220680","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Virtual Idols’ influence on Consumer’s brand attitude and purchase intention: A perspective of para-social interaction 虚拟偶像对消费者品牌态度和购买意愿的影响：一个准社会互动的视角

IF 6.3 3区管理学

Electronic Commerce Research and Applications Pub Date : 2025-09-19 DOI: 10.1016/j.elerap.2025.101546

Yunzhu Yu , Achaya Bannasilp , Simon C.M. Kwong

{"title":"Virtual Idols’ influence on Consumer’s brand attitude and purchase intention: A perspective of para-social interaction","authors":"Yunzhu Yu , Achaya Bannasilp , Simon C.M. Kwong","doi":"10.1016/j.elerap.2025.101546","DOIUrl":"10.1016/j.elerap.2025.101546","url":null,"abstract":"<div><div>Generation Z is becoming a dominant force in the consumer market, prompting numerous brands to turn to virtual idols as brand endorsers to connect with this new generation. This has led to the emergence of virtual idol marketing. To understand the influence of these virtual digital celebrities on consumers, this study first identifies the key definitional elements of virtual idols. It then seeks to explain how virtual idols impact consumers’ brand attitudes and purchase intentions through the lens of <em>para</em>-social interaction. This study uses PLS-SEM analysis (N = 418) and finds that virtual idols’ characteristics (i.e., physical attractiveness, social attractiveness, activity, homophily in attitude and morality dimensions) are antecedents of audiences’ <em>para</em>-social interaction toward virtual idols. This <em>para</em>-social interaction, in turn, can positively impact target audiences’ brand attitudes and purchase intentions. Brand attitude is suggested to be the primary marketing goal rather than purchase intention in virtual idol endorsement. This study contributes to the research on the emerging field of virtual idol marketing and offers practical implications for marketing practitioners in the digital era.</div></div>","PeriodicalId":50541,"journal":{"name":"Electronic Commerce Research and Applications","volume":"74 ","pages":"Article 101546"},"PeriodicalIF":6.3,"publicationDate":"2025-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145119285","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Understanding social commerce adoption in agriculture: a systematic literature review 理解社会商业在农业中的应用：系统的文献综述

IF 6.3 3区管理学

Electronic Commerce Research and Applications Pub Date : 2025-09-12 DOI: 10.1016/j.elerap.2025.101543

Noli B. Lucila Jr. , Michelle Renee D. Ching

{"title":"Understanding social commerce adoption in agriculture: a systematic literature review","authors":"Noli B. Lucila Jr. , Michelle Renee D. Ching","doi":"10.1016/j.elerap.2025.101543","DOIUrl":"10.1016/j.elerap.2025.101543","url":null,"abstract":"<div><div>Social commerce, the integration of social media into e-commerce, has resulted in significant transformations for both businesses and consumers. Several research have been conducted to understand social commerce, and numerous systematic literature reviews have produced insights from the current literature on social commerce. However, given the tremendous growth of social commerce in recent years, it is crucial to investigate new insights in this domain. This study presents a comprehensive, systematic analysis of social commerce adoption in agriculture by employing the SALSA framework. The review encompasses 1,125 research publications on social commerce published between 2014 and 2023 to gain an understanding of the related theoretical foundations, as well as the methods used in this area, and the benefits, issues and challenges. The findings indicate that the studies cover several topics, with a predominant focus on consumers’ purchase behavior and decisions, and consumers’ trust, engagement and satisfaction. In addition, this study demonstrates the potential of social commerce as a promising field of research, particularly in the agricultural sector. It also provides a clear direction for future studies by identifying gaps in existing research literature through a systematic review and examining papers over the past ten years, and opportunities for future research.</div></div>","PeriodicalId":50541,"journal":{"name":"Electronic Commerce Research and Applications","volume":"74 ","pages":"Article 101543"},"PeriodicalIF":6.3,"publicationDate":"2025-09-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145096738","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Understanding the impact of sustainability-oriented recommender systems on consumers’ choices 了解可持续发展为导向的推荐系统对消费者选择的影响

IF 6.3 3区管理学

Electronic Commerce Research and Applications Pub Date : 2025-08-26 DOI: 10.1016/j.elerap.2025.101540

Chloe Satinet, Caroline Ducarroz, François Fouss

{"title":"Understanding the impact of sustainability-oriented recommender systems on consumers’ choices","authors":"Chloe Satinet, Caroline Ducarroz, François Fouss","doi":"10.1016/j.elerap.2025.101540","DOIUrl":"10.1016/j.elerap.2025.101540","url":null,"abstract":"<div><div>Recommender systems have long been employed by e-commerce platforms to boost revenue by tailoring product suggestions to consumer preferences. Recommender systems aimed at advancing broader societal goals, such as encouraging consumers to choose more sustainable products, by prioritising them in the recommendations, are beginning to emerge. While extant research has covered the effects of traditional recommender systems on consumer behaviour, research on the effectiveness and mechanisms of sustainability-oriented systems remains limited. Building upon recommender system and nudging theory, we analyse in this paper how sustainability-oriented recommender systems impact consumer choices compared to traditional recommender systems or the absence of recommendations. Through a lab-controlled experiment featuring three conditions (traditional, sustainability-oriented, and no recommendations) in a simulated online store created by the authors for the experiment, we examine both behavioural outcomes and underlying mechanisms. Our findings reveal that sustainability-oriented recommender systems significantly increase the purchase of sustainable products by enhancing interest in and desire for these items and reducing the effort required to find them. Importantly, these systems do not affect the overall quantity of products purchased. However, we also found that these systems amplify the perception of being overwhelmed by sustainability messaging. This research shows practitioners the potential of sustainability-oriented recommender systems to encourage sustainable consumption while maintaining business objectives, offering a pathway to align sustainability with profitability goals.</div></div>","PeriodicalId":50541,"journal":{"name":"Electronic Commerce Research and Applications","volume":"74 ","pages":"Article 101540"},"PeriodicalIF":6.3,"publicationDate":"2025-08-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144933779","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

From reviews to product titles: How to nudge consumer purchase decisions 从评论到产品标题：如何推动消费者购买决策

IF 6.3 3区管理学

Electronic Commerce Research and Applications Pub Date : 2025-08-23 DOI: 10.1016/j.elerap.2025.101539

Shizhen Bai , Jiamin Zhou , Chunjia Han , Mu Yang

{"title":"From reviews to product titles: How to nudge consumer purchase decisions","authors":"Shizhen Bai , Jiamin Zhou , Chunjia Han , Mu Yang","doi":"10.1016/j.elerap.2025.101539","DOIUrl":"10.1016/j.elerap.2025.101539","url":null,"abstract":"<div><div>Amidst the fierce competition in the online retail environment, the key to a retailer’s success lies in achieving and maintaining a product stand out. This study aims to determine the nudging effect of product title phrasing on consumer purchasing behavior, providing insights for online retailers into consumers’ perceived preferences and offering recommendations to enhance purchase intent. This study uses product information and customer-generated reviews from JD.com’s self-branded products to investigate the impact of consumer perception on product titles. To capture the degree of customer perceived fit of product titles in their reviews, we propose a perceived fit intensity index, measured through topic modeling and string matching. Regression models with fixed effects on product sales, find that keywords in product titles can affect consumer purchasing decisions. These findings guide the design of the phrasing nudge for product titles and we used experiments to verify the effectiveness of phrasing nudges. This study focuses on the impact of product titles on sales in online retail platforms, providing a detailed analysis of how keywords influence consumer purchasing behavior. Our findings offer practical insights into optimizing product titles for better sales performance, and contribute to the existing literature on online retailing and nudge theory.</div></div>","PeriodicalId":50541,"journal":{"name":"Electronic Commerce Research and Applications","volume":"73 ","pages":"Article 101539"},"PeriodicalIF":6.3,"publicationDate":"2025-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144907255","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Attention allocation to customer feedback: Absorbing knowledge for digital innovation in management responses 对客户反馈的关注分配：在管理响应中吸收知识进行数字化创新

IF 6.3 3区管理学

Electronic Commerce Research and Applications Pub Date : 2025-08-21 DOI: 10.1016/j.elerap.2025.101538

Qinyi Dong , Xiaoyu Zhang , Lele Kang , Qiqi Jiang

{"title":"Attention allocation to customer feedback: Absorbing knowledge for digital innovation in management responses","authors":"Qinyi Dong , Xiaoyu Zhang , Lele Kang , Qiqi Jiang","doi":"10.1016/j.elerap.2025.101538","DOIUrl":"10.1016/j.elerap.2025.101538","url":null,"abstract":"<div><div>This study addresses a critical yet unexplored question: How does highlighted customer feedback influence subsequent innovation within digital systems, and what role does management play in this process? On mobile app platforms, management responses provide a mechanism through which developers can focus on specific customer feedback and respond accordingly. To investigate the role of management responses in digital innovation, we develop a theoretical framework centered on attention allocation. We identify highlighted customer feedback, corresponding management responses, and subsequent app updates on the Apple iOS platform. Employing text mining techniques, we analyze the content of both feedback and responses to assess goal-directed attention and knowledge absorption in later updates. Our empirical findings reveal that, among responded-to feedback, longer comments as well as feedback related to maintenance and functionality are more strongly associated with knowledge absorption in subsequent updates. Additionally, personalized and actionable developer responses further enhance the likelihood of knowledge absorption. These findings provide empirical support for future research into how developers allocate attention to customer feedback.</div></div>","PeriodicalId":50541,"journal":{"name":"Electronic Commerce Research and Applications","volume":"73 ","pages":"Article 101538"},"PeriodicalIF":6.3,"publicationDate":"2025-08-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144895894","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

From hype to reality: Unveiling consumer resistance to NFTs through a hybrid SEM-ANN approach 从炒作到现实：通过混合SEM-ANN方法揭示消费者对nft的抵制

IF 6.3 3区管理学

Electronic Commerce Research and Applications Pub Date : 2025-08-11 DOI: 10.1016/j.elerap.2025.101537

Yuchen Zhao , Yihong Zhan

{"title":"From hype to reality: Unveiling consumer resistance to NFTs through a hybrid SEM-ANN approach","authors":"Yuchen Zhao , Yihong Zhan","doi":"10.1016/j.elerap.2025.101537","DOIUrl":"10.1016/j.elerap.2025.101537","url":null,"abstract":"<div><div>As the initial hype surrounding the Non-Fungible Token (NFT) market has subsided, understanding consumer resistance to NFTs has become crucial for revitalizing the market and ensuring its long-term sustainability. This study develops a model of NFT resistance formation grounded in Innovation Resistance Theory (IRT), while integrating insights from Status Quo Bias Theory (SQB) and consumer haptic research. Using a hybrid structural equation modeling-artificial neural network (SEM-ANN) approach and a sample of 414 respondents, the study examines both linear and nonlinear relationships. The findings reveal that perceived price unfairness, technological uncertainty, and negative word-of-mouth (WOM) directly influence resistance, while self-image incongruence and need for touch indirectly affect resistance through the mediation of inertia. Moreover, the SEM-ANN analysis highlights the distinctive role of perceived price unfairness in shaping resistance within nonlinear contexts. These insights not only contribute to a more comprehensive understanding of consumer attitudes toward NFTs but also offer practical strategies for marketers to reduce resistance and foster broader adoption.</div></div>","PeriodicalId":50541,"journal":{"name":"Electronic Commerce Research and Applications","volume":"73 ","pages":"Article 101537"},"PeriodicalIF":6.3,"publicationDate":"2025-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144864299","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Just show the option: adding a BNPL payment option in online shopping can nudge purchase intention 只需显示选项：在网上购物中添加BNPL支付选项可以推动购买意愿

IF 6.3 3区管理学

Electronic Commerce Research and Applications Pub Date : 2025-08-08 DOI: 10.1016/j.elerap.2025.101536

Ji Li, Xv Liang, Shunzhi Xv

{"title":"Just show the option: adding a BNPL payment option in online shopping can nudge purchase intention","authors":"Ji Li, Xv Liang, Shunzhi Xv","doi":"10.1016/j.elerap.2025.101536","DOIUrl":"10.1016/j.elerap.2025.101536","url":null,"abstract":"<div><div>Online retailers are seeking innovative strategies to boost consumer purchases. Previous research has primarily focused on the factors that affect the actual use of BNPL and its impact on consumption, yet neglected the potential presentation effect of a BNPL payment option itself on nudging product consumption. This study examines how the presentation of a BNPL option in e-commerce platforms influences purchase intentions. Five experiments and a supplementary secondary data analysis show that, just adding a BNPL payment option could alleviate consumers’ perceived financial constraints, thereby enhancing their purchase intention. This effect is particularly striking because it affects even those who have no intention of using BNPL or do not possess such accounts, which can be attributed to the high accessibility of BNPL. Furthermore, our study rules out the confounding influence of psychological budget and alternative explanations of increased choice on perceived control and product trust. Examining the moderating effects of purchase type (material vs. experiential) and consumers’ future self-continuity (high vs. low) provides online retailers with more targeted strategies. These insights provide an understanding of how digital nudges, particularly adding a payment option, can subtly shape consumption in e-commerce environments. Our research extends the existing literature on BNPL and consumption, offering practical managerial implications for online retailers to design the payment policy.</div></div>","PeriodicalId":50541,"journal":{"name":"Electronic Commerce Research and Applications","volume":"73 ","pages":"Article 101536"},"PeriodicalIF":6.3,"publicationDate":"2025-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144829973","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0