{"title":"Sale of second-hand goods by consumers: mediating role of satisfaction between perceived value and behavioural intentions","authors":"Manpreet Kaur, Reshmi Manna","doi":"10.1080/09593969.2024.2393095","DOIUrl":"https://doi.org/10.1080/09593969.2024.2393095","url":null,"abstract":"Sustainable retail strategies are promoting product reuse and recycling, and the current trend of shifting retail environment in a socially and ecologically conscious market requires understanding ...","PeriodicalId":501402,"journal":{"name":"The International Review of Retail, Distribution and Consumer Research","volume":"43 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-08-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142200052","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Amit Sharma, Pankaj Priya, Nirankush Dutta, Neha Sharma
{"title":"Identifying the drivers of ‘loyal showrooming’: a systematic literature review","authors":"Amit Sharma, Pankaj Priya, Nirankush Dutta, Neha Sharma","doi":"10.1080/09593969.2024.2380336","DOIUrl":"https://doi.org/10.1080/09593969.2024.2380336","url":null,"abstract":"Retail showrooming behaviour is described as the phenomenon in which customers browse the products in-store before making the purchase online at a lower price. This is due to the fact that differen...","PeriodicalId":501402,"journal":{"name":"The International Review of Retail, Distribution and Consumer Research","volume":"62 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-08-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141941204","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Evolution of sustainable retailing and how it influences consumer behavior: a bibliometric review","authors":"Amrit Pal Singh, Rajat Kumar Behera, P. Bala","doi":"10.1080/09593969.2024.2381066","DOIUrl":"https://doi.org/10.1080/09593969.2024.2381066","url":null,"abstract":"","PeriodicalId":501402,"journal":{"name":"The International Review of Retail, Distribution and Consumer Research","volume":"16 9","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141799279","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Convergence of online flow and AI-enabled services: the impact on awe experience in e-tail customer journeys","authors":"Praveen Kumar Pandey, Amandeep Dhaliwal, Prashant Kumar Pandey","doi":"10.1080/09593969.2024.2374365","DOIUrl":"https://doi.org/10.1080/09593969.2024.2374365","url":null,"abstract":"","PeriodicalId":501402,"journal":{"name":"The International Review of Retail, Distribution and Consumer Research","volume":"34 21","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141806206","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Elucidating research trends in omnichannel shopping using a bibliometric and network visualization analysis","authors":"Manoj Kumar, Neha Gahlawat, Sumanjeet Singh, Devkant Kala, Minakshi Paliwal","doi":"10.1080/09593969.2024.2372416","DOIUrl":"https://doi.org/10.1080/09593969.2024.2372416","url":null,"abstract":"Over the past decade, the rise of omnichannel shopping, driven by evolving consumer shopping behavior and technological advancements in retail, has motivated us to conduct a comprehensive literatur...","PeriodicalId":501402,"journal":{"name":"The International Review of Retail, Distribution and Consumer Research","volume":"32 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141609168","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Retail employee turnover and turnover destinations – the role of human capital","authors":"Helena Nilsson, Mikaela Backman","doi":"10.1080/09593969.2024.2370256","DOIUrl":"https://doi.org/10.1080/09593969.2024.2370256","url":null,"abstract":"This paper assesses the role of human capital in labor turnover and turnover destinations of full-time retail employees. We use register data that encompasses the full population of Swedes above th...","PeriodicalId":501402,"journal":{"name":"The International Review of Retail, Distribution and Consumer Research","volume":"153 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141609169","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jenny Lindblad, Sofia Wiberg, Kristina Tamm Hallström, Ingrid Gustafsson Nordin
{"title":"Maintaining the good store: lessons about caring practices from Swedish 100-year-old retail stores","authors":"Jenny Lindblad, Sofia Wiberg, Kristina Tamm Hallström, Ingrid Gustafsson Nordin","doi":"10.1080/09593969.2024.2371460","DOIUrl":"https://doi.org/10.1080/09593969.2024.2371460","url":null,"abstract":"This article is about small-scale independent single-store retailers that have been in business since the first half of the 20th century – an overlooked group of actors in retail research. Research...","PeriodicalId":501402,"journal":{"name":"The International Review of Retail, Distribution and Consumer Research","volume":"8 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141745562","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Zakari Bukari, Sayibu Ibrahim Nnindini, George Cudjoe Agbemabiase, Michael Boadi Nyamekye
{"title":"Customer satisfaction of online purchases and repurchase intentions: the moderating role of return services","authors":"Zakari Bukari, Sayibu Ibrahim Nnindini, George Cudjoe Agbemabiase, Michael Boadi Nyamekye","doi":"10.1080/09593969.2024.2370257","DOIUrl":"https://doi.org/10.1080/09593969.2024.2370257","url":null,"abstract":"Online retailers continuously search for strategies that could increase repeat purchases in a highly competitive and low exit barrier industry. This study examined the effect of customer satisfacti...","PeriodicalId":501402,"journal":{"name":"The International Review of Retail, Distribution and Consumer Research","volume":"19 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141882870","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"To all the employees who hurt me before: racial discrimination by retail employees against Asian Americans","authors":"Heejin An Lim, Hyunjoo Im","doi":"10.1080/09593969.2024.2358769","DOIUrl":"https://doi.org/10.1080/09593969.2024.2358769","url":null,"abstract":"Racial discrimination by employees in the retail context is an under-researched area; this is especially true regarding the Asian American experience. Motivated by this lack of research, we explore...","PeriodicalId":501402,"journal":{"name":"The International Review of Retail, Distribution and Consumer Research","volume":"339 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141501532","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Importance of voluntary usage among customers with difficulty using self-service technology (SST)","authors":"Liu Ting, Jiseon Ahn","doi":"10.1080/09593969.2024.2358788","DOIUrl":"https://doi.org/10.1080/09593969.2024.2358788","url":null,"abstract":"Despite the growth in self-service technology (SST) usage in service settings, SST-centric service is difficult for some customers. Thus, this paper addresses how voluntary use of SST influences cu...","PeriodicalId":501402,"journal":{"name":"The International Review of Retail, Distribution and Consumer Research","volume":"64 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141501534","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}