{"title":"MODEL BASED SIX SIGMA CONCEPT AND PROCESS CAPABILITY INDICES: THE RESEARCH STUDY OF OIL INDUSTRIAL CASE IN YEMEN","authors":"Badr Saleh Al-Abdi, Faisal A.M. Ali, Abdallah M.M Badr","doi":"10.61552/jibi.2023.03.002","DOIUrl":"https://doi.org/10.61552/jibi.2023.03.002","url":null,"abstract":"Process capability indices are utilized extensively in the quality control inspection process, both at the level of production and for general business operations. They take into consideration both the location and the deviation from the specified limits and targets. Several literatures have contained contributions on this issue. Existing PCIs based on Six Sigma, on the other hand, merely displayed a range of quality levels rather than a single quality level value. Thus, previous studies have found the insufficient and ineffective deployment of Six Sigma to process control and yield process. Motivated by industrial Aden oil refinery process performance case study, we discuss the density characteristic of oil to estimate the process yield, and the capacity of the process.In addition, an effort to identify the level of quality in which the refinery operates. By investigating two different methods for estimating process yield, the sigma level, which areby extends the indicesto estimate capacity, level of sigma, and yield process. The analyses and findings indicated that the indicesoutperformed the existing indices. Ultimately, Six Sigma-based process yield index represents a potential approach that other industries and practitioners can utilize to assess process performance and quality control.","PeriodicalId":499743,"journal":{"name":"Journal of Innovations in Business and Industry","volume":"294 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135953180","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Predrag Mitić, Marija Zahar Đorđević, Vuk Petronijević, Nebojša Abadić, Aleksandar Đorđević
{"title":"AUTOMATIC TOOL PATH GENERATION IN CONTOUR MILLING USING GENETIC ALGORITHM","authors":"Predrag Mitić, Marija Zahar Đorđević, Vuk Petronijević, Nebojša Abadić, Aleksandar Đorđević","doi":"10.61552/jibi.2023.03.005","DOIUrl":"https://doi.org/10.61552/jibi.2023.03.005","url":null,"abstract":"The purpose of this paper is to present new approach in automatic tool path generation in contour milling based on genetic algorithm and bitmap representation of work piece and additional resources. It deals with the problem of tool path generation and optimization in contour milling which is the most common case in metalworking industry. The starting point is assumption that the geometry of initial working piece, machined part and clamping fixtures is represented as bitmaps, then the mathematical model is presented and genetic algorithm is used to generate and optimize tool path. Proposed approach greatly reduced the costs of part production through improved machining efficiency, realized through independent software solution implemented in object-oriented language Delphi and can be used as starting point for fully autonomous NC code generation.","PeriodicalId":499743,"journal":{"name":"Journal of Innovations in Business and Industry","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135953193","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"ASSESSMENT OF SERVICE QUALITY USING SYNERGIES OF FUZZY SERVQUAL, FUZZY KANO’S MODEL, AND FUZZY ANALYTIC NETWORK PROCESS INTO QFD","authors":"Getahun Mekuria","doi":"10.61552/jibi.2023.04.002","DOIUrl":"https://doi.org/10.61552/jibi.2023.04.002","url":null,"abstract":"The essence of banking service will always be service quality. To gain customer satisfaction, enhance market rivalry, and achieve sustainable performance. The primary goal of this article is to identify the primary factor contributing to high customer dissatisfaction and poor service quality in bank services. This article synergies fuzzy SERVQUAL, fuzzy Kano model, and fuzzy analytic network processing into QFD. Structured survey questions based on SERVQUAL and Kano models were developed and disseminated to collect data. According to the findings, the bank should offer the promised service within the time range, respond to client concerns immediately, and supply appropriate service within the time frame. Furthermore, an employee should give timely care to the client; the employee should never be too busy to respond to customer demands and inform the consumer when service is delivered. In conclusion, focusing on customer requirements can enhance the bank's service level, which increases customer satisfaction.","PeriodicalId":499743,"journal":{"name":"Journal of Innovations in Business and Industry","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135954687","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"INTEGRATING CONSTRUCTS OF THE TECHNOLOGY ACCEPTANCE MODEL AND TOTAL QUALITY MANAGEMENT TO IMPROVE DOCUMENT MANAGEMENT PERFORMANCE","authors":"Vartharaj Chetty, Sugandren Naidoo","doi":"10.61552/jibi.2023.03.001","DOIUrl":"https://doi.org/10.61552/jibi.2023.03.001","url":null,"abstract":"Document management processes represent a key consideration in business success and quality management. There is ongoing pressure for the public sector to embrace these tools to increase efficiencies, reduce cost, waste and more significantly upholding their mandate of improved services to its citizenry. An exploratory sequential mixed method comparative case study design described the study’s methodology. The study relied on the combination of a desktop review; semi- structured exploratory individual interviews (n=45) with municipality executive and strategic managers; focus group discussions (n=2) comprising 5 and 7 participants each and a quantitative online survey (n=186), in which executive/strategic municipal employee participants provided experiential insights into the range of factors that influenced technology acceptance of differing document management systems, whilst simultaneously offering their insights on the range of impacts on “total quality” that they experienced and observed.This study reports on the quantitative part of the study.The South African context creates a unique dynamic and, for that reason, traditional models related to technology acceptance were found inadequate.The recommendations borne out of the findings can contribute substantially towards a more in depth and incremental understanding towards the successful, implementation and adoption of a customised, purpose-built document management system for the public sectors.","PeriodicalId":499743,"journal":{"name":"Journal of Innovations in Business and Industry","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135952872","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A TEACHER OR AN ACTOR? ON EMOTIONS AND THE EMOTIONAL LABOR AMONG TEACHERS: A LITERATURE REVIEW","authors":"Nagham Farah","doi":"10.61552/jibi.2023.02.003","DOIUrl":"https://doi.org/10.61552/jibi.2023.02.003","url":null,"abstract":"The teaching profession involves demands of various kinds as recently more and more space has been given to the emotional aspect that emerges from teaching. This trend stems from the awareness that teachers need to cope not only with pedagogical tasks but also with emotional burdens since teaching does not only involve pedagogical training as it carries many emotional aspects. In recent years, more and more studies address the issue of emotions in teaching. The concept of emotional labor refers to the ability to regulate emotions in an occupational setting. Studies on emotional labor among teachers have been conducted in the United States, in Europe and Asia. The concept of emotional work was first coined in 1983 by the American sociologist Arlie Hochschild. Two main techniques (strategies) have been identified: \"surface acting\" - the expression of an ideal emotion that is inconsistent with the authentic emotion and \"deep acting\" - turning the ideal emotion into an authentic emotion in order to match the expression of the emotions demanded by the organization. Based on studies that have indicated the relevance of emotional labor to teaching, this study seeks to review the topic of emotional labor and demonstrate a link between emotional labor and emotional regulation among teachers.","PeriodicalId":499743,"journal":{"name":"Journal of Innovations in Business and Industry","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135954995","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jovan Sofranac, Marija Zahar Djordjevic, Vuk Petronijevic, Nebojsa Abadic
{"title":"MODEL OF DEVELOPMENT AND IMPLEMENTATION OF IMS","authors":"Jovan Sofranac, Marija Zahar Djordjevic, Vuk Petronijevic, Nebojsa Abadic","doi":"10.61552/jibi.2023.01.004","DOIUrl":"https://doi.org/10.61552/jibi.2023.01.004","url":null,"abstract":"This paper analyzes how a systemic approach to management can be used to facilitate the development and implementation of an integrated management system (IMS) within an organization. It is argued that every solution for integrating management systems requires two elements: a conceptual model and a supporting methodology. While research on IMS modeling is quite extensive, the development of methodologies for achieving fully integrated systems is still not at a satisfactory level. In the IMS acronym, particular emphasis is placed on the I (path to integration). The label M (Management) refers to the desired level of quality, while S (System) represents the methods and activities necessary to achieve the desired goal. It should be noted that all three concepts are directly related. From the above, it can be concluded that the development of IMS represents a broad field of diverse approaches. The paper presents an original model for the development and implementation of IMS systems, thus providing an approach and a set of criteria for selecting the most appropriate IMS model.","PeriodicalId":499743,"journal":{"name":"Journal of Innovations in Business and Industry","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135952882","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Chandrakala V. Gunder, Sowmya C. U., Nagesha H. G.
{"title":"A STUDY ON FACTORS INFLUENCING THE CONSUMER BUYING BEHAVIOR WITH REFERENCE TO ORGANIZED APPAREL RETAIL OUTLETS","authors":"Chandrakala V. Gunder, Sowmya C. U., Nagesha H. G.","doi":"10.61552/jibi.2023.01.005","DOIUrl":"https://doi.org/10.61552/jibi.2023.01.005","url":null,"abstract":"The aim of the article is to present current trends in the expectations of producers operating on the B2B market towards suppliers in the field of ensuring and improving the quality of products and processes. The analysis of the literature allows to conclude that the fulfillment of these expectations by suppliers is largely achieved through the implementation of guidelines contained in international organizational standards in the field of quality and environmental management, as well as elements of the Toyota Production System (such as Kaizen, 5S, TPM) or the based on the concept of Lean Management. The results of the empirical research (with the use of the CATI technique) indicate that manufacturing companies that are buyers in their expectations towards suppliers focus mainly on improving the technical quality of products, shortening the time of order fulfillment, reducing operating costs.","PeriodicalId":499743,"journal":{"name":"Journal of Innovations in Business and Industry","volume":"2016 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135953571","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sudaryanto Sudaryanto, Sisira Colombage, Bambang Irawan, Anifatul Hanim, Ivana Rosediana Dewi
{"title":"THE LOW-QUALITY INFLUENCE OF PURCHASING: THE CASE OF FASHION STORES IN INDONESIA","authors":"Sudaryanto Sudaryanto, Sisira Colombage, Bambang Irawan, Anifatul Hanim, Ivana Rosediana Dewi","doi":"10.61552/jibi.2023.04.003","DOIUrl":"https://doi.org/10.61552/jibi.2023.04.003","url":null,"abstract":"Unplanned purchasing involves buying goods or services influenced by the external environment, creating low-quality purchasing. This research was conducted towards consumers of the Muslim clothing store in Jember East Java, Indonesia, as the population. Accidentally sampling was used to draw 125 respondents to address the questionnaire. The result shows that hedonic shopping, fashion involvement, and store environment influence low purchasing quality in Muslim fashion stores. Most consumers were mature female consumers and government officials with bachelor’s degrees. Moreover, hedonic shopping, fashion involvement and store environment significantly influence low-quality purchase decisions. The research implied that consumers’ shopping behaviour would underline the quality of buying decisions.","PeriodicalId":499743,"journal":{"name":"Journal of Innovations in Business and Industry","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135954366","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Đorđe Mijailović, Đorđe Mijailović, Miladin Stefanović, Milan Erić
{"title":"QUALITY CONTROL IN THE MANUFACTURING INDUSTRY BASED ON THE APPLICATION OF COMPUTER VISION","authors":"Đorđe Mijailović, Đorđe Mijailović, Miladin Stefanović, Milan Erić","doi":"10.61552/jibi.2023.04.001","DOIUrl":"https://doi.org/10.61552/jibi.2023.04.001","url":null,"abstract":"Application of technologies based on information communication systems, internet networks, embedded systems, data storage in the cloud, computer vision, machine learning within manufacturing industry leads to a number of advantages in the quality control process. The goal of the work is the development of the system for quality control within production industry with the application of computer vision and algorithms for comparison and analysis. The secondary goal of the work refers to the storage of data on product quality and the control of production machines based on the analyzed data. The result of the application of the mentioned system is reflected in the identification of non-compliant products, which will lead to a reduction of the company's losses.","PeriodicalId":499743,"journal":{"name":"Journal of Innovations in Business and Industry","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135954384","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"TAILORABILITY OF FABRICS - A REVIEWS","authors":"Pravin Ukey","doi":"10.61552/jibi.2023.03.004","DOIUrl":"https://doi.org/10.61552/jibi.2023.03.004","url":null,"abstract":"Tailorability is the ability of fabrics to be shaped, cut, and sewn to fit a particular body shape or garment style. In recent years, there has been a growing interest in developing fabrics that are highly tailorable to meet the diverse needs of consumers. This paper provides an overview of the current research on the tailorability of fabrics. The review focuses on the methods used to measure the tailorability of fabrics, factors affecting tailorability, and predicting tailorability. The paper concludes with a discussion of the challenges and opportunities for further research in this area.","PeriodicalId":499743,"journal":{"name":"Journal of Innovations in Business and Industry","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135954670","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}