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Smooth Talking and Fast Music: Understanding the Importance of Voice and Music in Travel and Tourism Ads via Acoustic Analytics 流畅的语言和快速的音乐：通过声学分析理解声音和音乐在旅游广告中的重要性
IF 8.9 2区 管理学
Journal of Travel Research Pub Date : 2023-07-17 DOI: 10.1177/00472875231185882
S. Barnes
{"title":"Smooth Talking and Fast Music: Understanding the Importance of Voice and Music in Travel and Tourism Ads via Acoustic Analytics","authors":"S. Barnes","doi":"10.1177/00472875231185882","DOIUrl":"https://doi.org/10.1177/00472875231185882","url":null,"abstract":"Travel and tourism advertising is critical in developing positive associations to attract visitor patronage and build sustainable post-pandemic tourism. An important part of an advertising message is delivered through voice and other aspects of audio, for example, music. However, how audio features impact viewers of travel and tourism advertisements remains unexplored in the research. This study implements advanced audio analytics to test how various features impact upon viewers. The results show that voice quality is important in developing positive affect; advertisement viewers prefer speakers with quieter voices (less mean intensity) that have a higher level of clarity (higher harmonics-to-noise ratio). This can be explained via the heuristic route of the heuristic-systematic model. Music tempo was found to be important in stimulating reactions from advertisements, with faster music being associated with a higher level of positive affect. The paper concludes with practical and theoretical implications, limitations, and suggestions for future research.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":" ","pages":""},"PeriodicalIF":8.9,"publicationDate":"2023-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49081493","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Dyadic Friendship Travel: The Role of Personal and Friendship Characteristics on Conflict Management Styles 二元友谊旅行:个人特征和友谊特征对冲突管理风格的作用
IF 8.9 2区 管理学
Journal of Travel Research Pub Date : 2023-07-03 DOI: 10.1177/00472875231184226
Fanny Manner-Baldeon, Guyang Lin, Mimi Li
{"title":"Dyadic Friendship Travel: The Role of Personal and Friendship Characteristics on Conflict Management Styles","authors":"Fanny Manner-Baldeon, Guyang Lin, Mimi Li","doi":"10.1177/00472875231184226","DOIUrl":"https://doi.org/10.1177/00472875231184226","url":null,"abstract":"Friendship travel is gaining traction in tourism studies; however, analyses of dyads’ dynamics outside of romantic partners remain scarce. This study investigates how dyadic friends settle disputes while on vacation, negotiate self- and other-related needs based on personal and friendship characteristics, and ultimately achieve satisfying tourism experiences. Structural equation modeling is used to examine interrelationships between the “Big Five” personality traits, Aristotle’s friendship types, and interpersonal tolerance in conflict resolution during travel between same- and opposite-sex friend dyads. Findings reveal that friends whose relationships are rooted in goodwill (i.e., virtue friendship) are more willing to adopt integrating and compromising conflict management styles. Friends who possess relatively strong agreeableness and openness to experience, and who have high interpersonal tolerance, often use an integrating conflict management style. These results differ from the extant literature in showing that men’s getaways enhance dyadic friendships. Various implications and this study’s relevance in the context of COVID-19 are discussed in closing.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":" ","pages":""},"PeriodicalIF":8.9,"publicationDate":"2023-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45226521","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Role of Customer Engagement in Sustaining Subjective Well-being After a Travel Experience: Findings From a Three-Wave Study 顾客参与在旅游体验后维持主观幸福感中的作用:来自三波研究的发现
IF 8.9 2区 管理学
Journal of Travel Research Pub Date : 2023-06-30 DOI: 10.1177/00472875231182109
Kevin Kam Fung So, Jing Li, Yueying He, Ceridwyn King
{"title":"The Role of Customer Engagement in Sustaining Subjective Well-being After a Travel Experience: Findings From a Three-Wave Study","authors":"Kevin Kam Fung So, Jing Li, Yueying He, Ceridwyn King","doi":"10.1177/00472875231182109","DOIUrl":"https://doi.org/10.1177/00472875231182109","url":null,"abstract":"Although customer engagement’s (CE) effects on marketing-related outcomes are well documented, its broader impacts on life domain constructs (e.g., subjective well-being [SWB]) have received less attention. We propose CE as a viable mechanism for prolonging travel’s positive effects on SWB. Specifically, this study adopts a three-wave design to investigate the linkages between destination brand experience (DBE), CE, and SWB over time. Our results indicate that sensory destination experience ( t1) and affective destination experience ( t1) stimulated CE with a destination ( t2), which contributed significantly to SWB ( t3). Findings from this longitudinal study contribute to the literature by demonstrating that CE significantly mediates the effects of the sensory and affective dimensions of DBE on tourists’ SWB over time. The study highlights the importance of CE beyond key marketing performance indicators.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":" ","pages":""},"PeriodicalIF":8.9,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46306855","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Comparative Effectiveness of Interventions Aimed at Making Tourists Behave in More Environmentally Sustainable Ways: A Meta-Analysis 旨在使游客行为更具环境可持续性的干预措施的比较有效性：Meta分析
IF 8.9 2区 管理学
Journal of Travel Research Pub Date : 2023-06-30 DOI: 10.1177/00472875231183701
D. Greene, Csilla Demeter, S. Dolnicar
{"title":"The Comparative Effectiveness of Interventions Aimed at Making Tourists Behave in More Environmentally Sustainable Ways: A Meta-Analysis","authors":"D. Greene, Csilla Demeter, S. Dolnicar","doi":"10.1177/00472875231183701","DOIUrl":"https://doi.org/10.1177/00472875231183701","url":null,"abstract":"Tourism generates 8% of all greenhouse gas emissions. One way of reducing emissions is to deploy behavioral change interventions that entice tourists to behave in more sustainable ways. In search of the most effective approaches, we conducted a meta-analysis of 118 interventions tested in field experiments in the tourism context. Most studies targeted beliefs and focused on towel reuse, food waste, or resource use. Changing choice architecture ( d = 1.40) and increasing pleasure ( d = 0.66) emerge as the most effective approaches. Imposing penalties for unsustainable behavior ( d = −0.12) and leveraging social norms to trigger sustainable behavior ( d = 0.18) have limited effectiveness. Future work should re-direct attention from designing interventions that modify beliefs toward interventions that change choice architecture or increase the pleasure associated with the desired behavior, and aim at changing a wider range of behaviors, including green transportation and the avoidance of single use plastics.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":" ","pages":""},"PeriodicalIF":8.9,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43024252","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Understanding the Factors Affecting Travel Avoidance behavior During the COVID-19 Pandemic: Findings From a Mixed Method Approach 了解新冠肺炎大流行期间影响旅行避免行为的因素：混合方法的研究结果
IF 8.9 2区 管理学
Journal of Travel Research Pub Date : 2023-06-29 DOI: 10.1177/00472875231182110
G. Agag, Z. Abdelmoety, Riyad Eid
{"title":"Understanding the Factors Affecting Travel Avoidance behavior During the COVID-19 Pandemic: Findings From a Mixed Method Approach","authors":"G. Agag, Z. Abdelmoety, Riyad Eid","doi":"10.1177/00472875231182110","DOIUrl":"https://doi.org/10.1177/00472875231182110","url":null,"abstract":"Pandemics are affecting tourism in many ways, and have had a major effect on international travel, the hospitality industry and tourism demand. Grounded in the protective action decision model and complexity theory, this study seeks to develop a model to explain the conditions that have led to travel avoidance in the UK in the context of the COVID-19 pandemic. To test our proposed model, we used a fuzzy-set qualitative comparative analysis of data gathered from 1,290 travelers, with semi-structured interviews conducted to confirm the configurations identified by the model. The findings indicate that effective pandemic information, effective risk communication, supplies, trust in government and trust in the media are necessary to combat travel avoidance, but the refutation of rumor and trust among traveler is not necessary to foster travel avoidance. Furthermore, qualitative follow-up interviews were conducted to obtain deeper insights into the discovered configurations and develop effective pathways to travel avoidance.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":" ","pages":""},"PeriodicalIF":8.9,"publicationDate":"2023-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47451936","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
The Impact of Cue-Interaction Stimulation on Impulse Buying Intention on Virtual Reality Tourism E-commerce Platforms 线索交互刺激对虚拟现实旅游电子商务平台冲动购买意愿的影响
IF 8.9 2区 管理学
Journal of Travel Research Pub Date : 2023-06-23 DOI: 10.1177/00472875231183163
Shugang Li, Boyi Zhu, Zhaoxu Yu
{"title":"The Impact of Cue-Interaction Stimulation on Impulse Buying Intention on Virtual Reality Tourism E-commerce Platforms","authors":"Shugang Li, Boyi Zhu, Zhaoxu Yu","doi":"10.1177/00472875231183163","DOIUrl":"https://doi.org/10.1177/00472875231183163","url":null,"abstract":"Virtual reality (VR) tourism e-commerce platforms (VRTEPs) can provide trial experience for tourists, which is easy to trigger irrational impulse buying. Based on cognitive emotion theory and S-O-R model, this study innovatively explores the impact of the multi cue-interaction stimulation (the interactivity of VR display and the empathy of text display) of VRTEPs on consumers’ impulse buying intention through the mediating effect of new cognitive and emotional responses, namely, interactive pleasure (perceived usefulness and immersion). The results reveal that: (1) The interactivity of VR display stimulates interactive pleasure, then positively affects impulse buying intention. (2) The empathy of text display only stimulates perceived usefulness to positively affect impulse buying intention. This study also finds that the interactive comparison has a negative moderating effect on the relationship between immersion and impulse buying intention. These findings contribute to developing the new theory for effectively marketing using highly interactive new technology on VRTEPs.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":" ","pages":""},"PeriodicalIF":8.9,"publicationDate":"2023-06-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47331083","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Tax Havens and Tourism: The Impact of the Panama Papers and the Crowding Out of Tourism by Financial Services 避税天堂与旅游业:巴拿马文件的影响和金融服务业对旅游业的挤出
IF 8.9 2区 管理学
Journal of Travel Research Pub Date : 2023-06-08 DOI: 10.1177/00472875231179395
Z. Cao, C. Jones, Yama Temouri
{"title":"Tax Havens and Tourism: The Impact of the Panama Papers and the Crowding Out of Tourism by Financial Services","authors":"Z. Cao, C. Jones, Yama Temouri","doi":"10.1177/00472875231179395","DOIUrl":"https://doi.org/10.1177/00472875231179395","url":null,"abstract":"Tax havens are often connected to growth in tourism, as finance and tourism conveniently share infrastructural prerequisites. This paper addresses the detrimental impacts of a tax haven development strategy adopted by small open economies in relation to the development of their tourism industry. Utilizing the synthetic control method, we find that since the 2016 Panama Papers scandal, Panama’s tourism exports have fallen relative to an estimated counterfactual level that would have otherwise been attained. Moreover, based on an analysis of panel data drawn from 20 small open economies, we find that in the long run, the growth of the financial industry crowds out the tourism industry. Our findings warn tourism practitioners, based in tax havens, that they face an additional risk linked to potential tax scandals. Furthermore, the tourism industry may suffer reputational harm due to tax haven blacklisting and the crowding out of productive resources by the financial industry. JEL classifications: F43, H26, O57, Z32","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":" ","pages":""},"PeriodicalIF":8.9,"publicationDate":"2023-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42765059","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Combatting Climate Change Through Message Framing? A Real Behavior Experiment on Voluntary Carbon Offsetting 通过信息框架应对气候变化?自愿碳补偿的真实行为实验
IF 8.9 2区 管理学
Journal of Travel Research Pub Date : 2023-06-07 DOI: 10.1177/00472875231179400
Aja Ropret Homar, Ljubica Knežević Cvelbar
{"title":"Combatting Climate Change Through Message Framing? A Real Behavior Experiment on Voluntary Carbon Offsetting","authors":"Aja Ropret Homar, Ljubica Knežević Cvelbar","doi":"10.1177/00472875231179400","DOIUrl":"https://doi.org/10.1177/00472875231179400","url":null,"abstract":"Findings from behavioral economics suggest the currently low take-up of voluntary carbon offsets (VCOs) could be increased by changing the way choices are presented. In this article, we lean on prospect theory to test the effect of loss framing on air traveler’s VCO behavior and whether this contrasts with attitudes and behavioral intentions. Borrowing from experimental economics, we conduct an incentive-compatible online experiment with a real-effort task. We find that under certain conditions a loss-framed VCO message leads to higher likelihood of offsetting, indicating some presence of loss aversion. The results also reveal a substantial attitude-behavior gap and intention-behavior gap, previously postulated to be particularly strong in the tourism setting but not yet quantified. Importantly, 28% of participants with a negative attitude toward VCOs chose to offset nonetheless, indicating positive attitudes are not a pre-requisite for behavior, as hitherto stipulated. Practical, theoretical, and methodological implications of the findings are discussed.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":"1 1","pages":""},"PeriodicalIF":8.9,"publicationDate":"2023-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"65483178","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Kindness for Kindness: A Dual Appraisal of International Support in Response to COVID-19 以善换善：应对新冠肺炎国际支持的双重评价
IF 8.9 2区 管理学
Journal of Travel Research Pub Date : 2023-05-31 DOI: 10.1177/00472875231175080
Fiona X. Yang, Xiangping Li, Jack Bo Cai, Xiling Xiong, I. Wong
{"title":"Kindness for Kindness: A Dual Appraisal of International Support in Response to COVID-19","authors":"Fiona X. Yang, Xiangping Li, Jack Bo Cai, Xiling Xiong, I. Wong","doi":"10.1177/00472875231175080","DOIUrl":"https://doi.org/10.1177/00472875231175080","url":null,"abstract":"“A friend in need is a friend indeed” well elucidates international support amid the COVID-19 pandemic. Drawing on a dual-process model of emotional appraisal, this mixed-methods research aims to investigate positive psychological responses to international support. Study 1 is a multilevel investigation of the relationships between perceived support, gratitude evoked, and change in attitude toward the benefactor countries. The moderating role of motivational relevance—the province-level prevalence of COVID-19—is also examined. Study 2 uses text mining to analyze online reviews retrieved from a social media platform. The results substantiate aid-induced gratitude and reciprocity manifested through travel intentions and unravel additional factors of motivational relevance—timing, type of support, political and cultural connotations, and comparative appraisals. Study 3 employs an experimental design to validate the causal relationships and reinforces the dual-appraisal mechanism. Managerial implications are provided for destination marketers and industry practitioners to leverage positive psychology for post-pandemic promotion.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":" ","pages":""},"PeriodicalIF":8.9,"publicationDate":"2023-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42334874","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
e-Tourism Information Literacy and Its Role in Driving Tourist Satisfaction With Online Travel Information: A Qualitative Comparative Analysis 电子旅游信息素养及其对游客在线旅游信息满意度的影响:一项定性比较分析
IF 8.9 2区 管理学
Journal of Travel Research Pub Date : 2023-05-31 DOI: 10.1177/00472875231177229
Rui Wang, Chuan-Ni Wu, Xia Wang, Feifei Xu, Qinjian Yuan
{"title":"e-Tourism Information Literacy and Its Role in Driving Tourist Satisfaction With Online Travel Information: A Qualitative Comparative Analysis","authors":"Rui Wang, Chuan-Ni Wu, Xia Wang, Feifei Xu, Qinjian Yuan","doi":"10.1177/00472875231177229","DOIUrl":"https://doi.org/10.1177/00472875231177229","url":null,"abstract":"As numerous travel information is provided on digital platforms, information literacy is becoming increasingly important for tourists to address travel-related problems and ensure a smooth tour experience. This study conceptualizes e-tourism information literacy (eTIL) based on previous researches and develops a scale to measure this construct following a systematic approach, from which, 14 items were generated to measure four underlying dimensions of eTIL: information knowledge, information skills, information awareness, and information ethics. Additionally, to examine the interplay between eTIL, information quality, and system quality, fuzzy-set qualitative comparative analysis (fsQCA) is employed on 399 samples to obtain equifinal configurations that lead to tourist satisfaction with online travel information (TSOTI). The results revealed two configurations leading to high TSOTI and three configurations leading to low TSOTI. This study contributes theoretically by constructing the concept of eTIL and explaining its role in driving TSOTI.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":"1 1","pages":""},"PeriodicalIF":8.9,"publicationDate":"2023-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41421020","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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