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Medium and Message by Mail: A Field Experiment to Promote Low-Income Assistance Programs
IF 8.3 1区 管理学
Public Administration Review Pub Date : 2025-01-24 DOI: 10.1111/puar.13931
Manuel P. Teodoro, Jean Smith
{"title":"Medium and Message by Mail: A Field Experiment to Promote Low-Income Assistance Programs","authors":"Manuel P. Teodoro, Jean Smith","doi":"10.1111/puar.13931","DOIUrl":"https://doi.org/10.1111/puar.13931","url":null,"abstract":"Limited awareness impedes take-up in low-income utility assistance programs, which often suffer from low uptake. This study uses a field experiment to evaluate direct mail as a means of reducing learning burdens and thereby increasing participation in financial assistance programs offered by a large American sewer utility. Employing a conjoint design, we sent customers mailings that varied by medium (postcard vs. letter), frequency, color, sender (government vs. nonprofit), message framing (percentage discount vs. dollar savings), and language (English vs. English-Spanish). Compared to the control group receiving no mail, direct mail significantly increased program inquiries. Notably, postcards were as effective as letters, and sending even one mailing yielded a substantial response increase; additional mailings provided minimal benefit. Sender and message framing had no significant effect. Surprisingly, bilingual mailings resulted in slightly lower response rates. Our findings suggest that direct mailings, particularly postcards, can help improve take-up of income-qualified public assistance programs.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"20 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-01-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143026651","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Where power and scholarship collide: Gender and coauthorship in public administration research 权力与学术碰撞的地方：公共行政研究中的性别与合著
IF 8.3 1区 管理学
Public Administration Review Pub Date : 2025-01-14 DOI: 10.1111/puar.13923
Amy E. Smith, Norma M. Riccucci, Kimberley R. Isett, Leisha DeHart-Davis, Rebekah St. Clair Sims
{"title":"Where power and scholarship collide: Gender and coauthorship in public administration research","authors":"Amy E. Smith, Norma M. Riccucci, Kimberley R. Isett, Leisha DeHart-Davis, Rebekah St. Clair Sims","doi":"10.1111/puar.13923","DOIUrl":"https://doi.org/10.1111/puar.13923","url":null,"abstract":"Publishing is a source of capital and power in academia, and coauthoring is a common way to publish. However, studies in public administration have not yet examined the structure of coauthorship patterns, how these patterns have evolved over time, or the extent to which these patterns are gendered. We use bibliometric data to examine coauthorship in public administration scholarship over four decades with a particular focus on gendered patterns. Descriptive statistics, regression, and social network analysis suggest that when women are first authors, the research team is more likely to contain other women and while women are increasingly represented in coauthorship structures, men-only groups of coauthors continue to persist. These findings have implications for the coauthoring practices of individual scholars, perceptions of coauthorship in hiring, tenure, and promotion decisions, and efforts in the field to promote diversity, equity, and inclusion.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"20 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-01-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142981935","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Does public sector performance information impact stakeholders? Evidence from a meta-analysis 公共部门绩效信息对利益相关者有影响吗？来自元分析的证据
IF 8.3 1区 管理学
Public Administration Review Pub Date : 2025-01-14 DOI: 10.1111/puar.13924
Xue Meng, Chaoping Li
{"title":"Does public sector performance information impact stakeholders? Evidence from a meta-analysis","authors":"Xue Meng, Chaoping Li","doi":"10.1111/puar.13924","DOIUrl":"https://doi.org/10.1111/puar.13924","url":null,"abstract":"Performance information (PI) has received significant attention in public administration research. However, evaluating the impact of public sector PI on stakeholders is challenging due to varying empirical results. Drawing on information propagation theory, as well as social and cognitive psychology, we conduct a meta-analysis to examine the effect of public sector PI. Using 461 effect sizes from 75 studies, the meta-analysis reveals PI's positive effects on stakeholder attitudes, behaviors, and perceptions of performance. Moreover, the effects tend to be stronger when PI is sent by third parties, received by citizens, delivered with positive valence, presented in absolute forms, and disseminated in law enforcement administrative subfields and in societies characterized by low power distance. The findings reinforce the significance of public sector PI and illuminate the complex interplay between it and stakeholder responses.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"7 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-01-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142981936","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Choosing the right crowdsourcing strategy: Implications for governments' crowdsourcing initiatives 选择正确的众包策略：对政府众包计划的启示
IF 8.3 1区 管理学
Public Administration Review Pub Date : 2025-01-10 DOI: 10.1111/puar.13917
Ana Colovic, Mehdi Bagherzadeh, Jean‐Louis Liévin
{"title":"Choosing the right crowdsourcing strategy: Implications for governments' crowdsourcing initiatives","authors":"Ana Colovic, Mehdi Bagherzadeh, Jean‐Louis Liévin","doi":"10.1111/puar.13917","DOIUrl":"https://doi.org/10.1111/puar.13917","url":null,"abstract":"Building on recent advances in crowdsourcing research, we argue that, when using crowdsourcing, governments should accurately select the crowd they wish to engage with, depending on the problem to be solved. While targeting a large crowd may be common, it is not always the most appropriate: it can waste significant resources without necessarily producing satisfactory results. We contend that the nature of the problem should determine the crowdsourcing strategy. We propose a typology of problems based on their scope and technicity: specific nontechnical, specific technical, broad nontechnical, and broad technical. We introduce the main crowdsourcing strategies—fishing, hunting, and collective production—explain the rationale for each, and offer a practitioner's perspective on their costs and benefits. We then discuss how each strategy is suited for solving diverse problems and propose guidelines for governments on using crowdsourcing more effectively.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"40 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142961436","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Promoting performance in multilevel governance and delivery of homelessness services 促进多层次治理和提供无家可归者服务的绩效
IF 8.3 1区 管理学
Public Administration Review Pub Date : 2025-01-10 DOI: 10.1111/puar.13926
Jordy Coutin, Juliet Musso, J. Woody Stanley
{"title":"Promoting performance in multilevel governance and delivery of homelessness services","authors":"Jordy Coutin, Juliet Musso, J. Woody Stanley","doi":"10.1111/puar.13926","DOIUrl":"https://doi.org/10.1111/puar.13926","url":null,"abstract":"The current study contributes to practice in interagency performance management through a study of the system of federal grants awarded by the Department of Housing and Urban Development to local Continuum of Care (CoC). The mixed methods design synthesizes a multivariate analysis of the relationship between grantee performance and funding levels, a national survey of CoCs and follow‐up interviews with CoC administrators. Findings reveal little association between reported improvements in system‐level performance and annual funding amounts awarded to CoCs. Nevertheless, interviews reveal that the system has fostered commitment to use of data and performance management practices. The study suggests that intergovernmental performance systems should address issues of capacity and be more attuned to the context in which grant recipients work to attain measurable goals. In particular, the value of the performance system is less a carrot/stick relationship between principals and agents, and more a communicative opportunity for federal entities and localities regarding local achievements and constraints.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"20 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142961437","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Citizens' perceptions of the legitimacy of independent agencies: The effects of expertise-based and reputation-sourced authority 公民对独立机构合法性的看法：基于专业知识和声誉来源的权威的影响
IF 8.3 1区 管理学
Public Administration Review Pub Date : 2025-01-02 DOI: 10.1111/puar.13916
Dovilė Rimkutė, Honorata Mazepus
{"title":"Citizens' perceptions of the legitimacy of independent agencies: The effects of expertise-based and reputation-sourced authority","authors":"Dovilė Rimkutė, Honorata Mazepus","doi":"10.1111/puar.13916","DOIUrl":"https://doi.org/10.1111/puar.13916","url":null,"abstract":"Legitimacy is a central concern for independent agencies tasked with shaping policies. While expertise-based and reputation-sourced authority bases are assumed to be relevant for agency legitimacy, their individual and joint effects on citizens' perceptions lack comprehensive examination. To address this gap, the study integrates insights from bureaucratic politics, bureaucratic reputation, and cognitive psychology. Our survey experiment with Dutch citizens, focusing on the European Food Safety Authority, suggests that expertise-based authority positively affects perceived agency legitimacy, while a negative reputation has detrimental effects. Furthermore, expertise-based authority moderates the impact of reputation, amplifying positive effects and mitigating negative ones. This implies that agencies are more susceptible to reputational threats when they lack expertise-based authority. The study advances the theoretical tenets of bureaucratic reputation theory and offers effective strategies for agencies to strengthen their legitimacy among the most critical audience in democratic political systems—citizens.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"74 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142917406","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Reducing horizontal neglect in local government: The role of informal institutions 减少地方政府的横向忽视：非正式机构的作用
IF 8.3 1区 管理学
Public Administration Review Pub Date : 2024-12-27 DOI: 10.1111/puar.13925
Jostein Askim, Kurt Houlberg, Søren Serritzlew
{"title":"Reducing horizontal neglect in local government: The role of informal institutions","authors":"Jostein Askim, Kurt Houlberg, Søren Serritzlew","doi":"10.1111/puar.13925","DOIUrl":"https://doi.org/10.1111/puar.13925","url":null,"abstract":"The problem of “horizontal neglect” is fundamental to decentralization. However, while individual local authorities may lack incentives to consider the benefits and costs that their actions have on others, they are not always indifferent to these spillover effects. The study focuses on a clear case of horizontal neglect, namely the tendency of local authorities to overspend prior to merging. By employing a survey experiment involving Norwegian local elected officials, the article demonstrates that horizontal neglect can be alleviated through informal institutions, specifically through prosocial norms and the framing of decisions in a way that encourages officials to consider the impact on other jurisdictions. Priming local politicians with reminders of their broader responsibilities reduces both horizontal neglect and the overspending effect of social norms that stem from local politicians’ opposition to the merger of their own municipality.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"32 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-12-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142887469","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
American Society for Public Administration Code of Ethics 美国公共行政协会道德规范
IF 8.3 1区 管理学
Public Administration Review Pub Date : 2024-12-26 DOI: 10.1111/puar.13910
{"title":"American Society for Public Administration Code of Ethics","authors":"","doi":"10.1111/puar.13910","DOIUrl":"https://doi.org/10.1111/puar.13910","url":null,"abstract":"","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"299 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-12-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142886845","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Celebrating 85 Years 庆祝85周年
IF 8.3 1区 管理学
Public Administration Review Pub Date : 2024-12-26 DOI: 10.1111/puar.13909
{"title":"Celebrating 85 Years","authors":"","doi":"10.1111/puar.13909","DOIUrl":"https://doi.org/10.1111/puar.13909","url":null,"abstract":"","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"32 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-12-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142887040","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Public entrepreneurial opportunities: How institutional logics shape public servants' opportunity evaluation 公共创业机会：制度逻辑如何塑造公务员的机会评价
IF 8.3 1区 管理学
Public Administration Review Pub Date : 2024-12-26 DOI: 10.1111/puar.13920
Petter Gullmark, Tommy Høyvarde Clausen, Ali Aslan Gümüsay, Gry Agnete Alsos
{"title":"Public entrepreneurial opportunities: How institutional logics shape public servants' opportunity evaluation","authors":"Petter Gullmark, Tommy Høyvarde Clausen, Ali Aslan Gümüsay, Gry Agnete Alsos","doi":"10.1111/puar.13920","DOIUrl":"https://doi.org/10.1111/puar.13920","url":null,"abstract":"Which entrepreneurial opportunities do public servants find appealing, and what influences their evaluation? Our investigation of 14 Norwegian municipal entrepreneurial projects indicates that public servants positively assess the attractiveness of welfare, economic, and participatory opportunities. Their evaluations are shaped by public sector logics. Our contribution is twofold: first, we connect the discourse on entrepreneurial opportunities with that of institutional logics, demonstrating that evaluations of public entrepreneurial opportunities depend on the presence and hierarchy of state, market, and community logics. This underscores the limited yet meaningful agency of public servants in these evaluations. Second, we illuminate underexplored public entrepreneurial opportunities by proposing a taxonomy that categorizes them based on the interplay of state, market, and community logics.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"14 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-12-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142886843","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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