Government Information Quarterly最新文献

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Self-sovereign identity in the public sector: Affordances, experimentation, and actualization 公共部门的自我主权认同:启示、实验和实现
IF 7.8 1区 管理学
Government Information Quarterly Pub Date : 2025-06-18 DOI: 10.1016/j.giq.2025.102052
Simon Feulner , Tobias Guggenberger , Jonathan Lautenschlager , Nils Urbach , Fabiane Völter
{"title":"Self-sovereign identity in the public sector: Affordances, experimentation, and actualization","authors":"Simon Feulner ,&nbsp;Tobias Guggenberger ,&nbsp;Jonathan Lautenschlager ,&nbsp;Nils Urbach ,&nbsp;Fabiane Völter","doi":"10.1016/j.giq.2025.102052","DOIUrl":"10.1016/j.giq.2025.102052","url":null,"abstract":"<div><div>The emerging concept of Self-Sovereign Identity (SSI) promises more portable, secure, and convenient identity services. The public sector, in particular, invests heavily to innovate with this emerging concept. However, an in-depth understanding of SSI's value and how offerings are utilized is lacking, causing complexities and insecurities in designing and implementing SSI-based applications in the public sector. Thus, we conducted a case study which aimed at utilizing SSI for tax registration purposes on online marketplaces. We chose affordance-experimentation-actualization (A-<em>E</em>-A) theory to explore SSI implementation and utilization. As a result, we identify four organizational-level SSI affordances and offer insights into how public sector organizations can innovate with and benefit from SSI by developing an affordance-based innovation framework. Lastly, we contribute to A-<em>E</em>-A theory by revealing how the experimentation phase shapes the organizational context by increasing technical, cultural, and political fit.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 3","pages":"Article 102052"},"PeriodicalIF":7.8,"publicationDate":"2025-06-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144306306","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Digital ethics: Global trends and divergent paths 数字伦理:全球趋势和不同路径
IF 7.8 1区 管理学
Government Information Quarterly Pub Date : 2025-06-18 DOI: 10.1016/j.giq.2025.102050
Ali Asker Guenduez , Nora Walker , Mehmet Akif Demircioglu
{"title":"Digital ethics: Global trends and divergent paths","authors":"Ali Asker Guenduez ,&nbsp;Nora Walker ,&nbsp;Mehmet Akif Demircioglu","doi":"10.1016/j.giq.2025.102050","DOIUrl":"10.1016/j.giq.2025.102050","url":null,"abstract":"<div><div>This study focuses on how government bodies address digital ethics in their policies. Using a structural topic model (STM), an automated text mining technique, we analyze 71 policy documents published between 2007 and 2022 by national governments and international governmental organizations (IGOs). Our analysis identifies 22 prominent topics clustered into three major themes: the development of <em>responsible technologies</em>, <em>digital rights</em>, and <em>ethical governance</em>. This study provides a comprehensive overview of these topics and themes, including major similarities among and differences between various policies. We reveal the evolution of these themes over time and discuss key elements in policies. While the findings suggest a consensus on core ethical principles guiding the development and uses of digital technologies, significant differences emerge between countries and IGOs regarding the specific topics addressed and the policy priorities. This study contributes to the digital ethics debate by providing a comprehensive overview of prevailing themes in government policies, highlighting both common ground and areas of divergence. We also discuss the implications of these findings and propose directions for future research.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 3","pages":"Article 102050"},"PeriodicalIF":7.8,"publicationDate":"2025-06-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144306307","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Barriers to and mechanism for open government data use by the private sectors: A grounded theory approach 私营部门开放政府数据使用的障碍和机制:基于理论的方法
IF 7.8 1区 管理学
Government Information Quarterly Pub Date : 2025-06-13 DOI: 10.1016/j.giq.2025.102044
Shanming Xu , Jingjing Liu , Sisi Li , Yueping Zheng
{"title":"Barriers to and mechanism for open government data use by the private sectors: A grounded theory approach","authors":"Shanming Xu ,&nbsp;Jingjing Liu ,&nbsp;Sisi Li ,&nbsp;Yueping Zheng","doi":"10.1016/j.giq.2025.102044","DOIUrl":"10.1016/j.giq.2025.102044","url":null,"abstract":"<div><div>Open Government Data (OGD) has made tremendous progress, as local governments have established OGD platforms and made data accessible to the public. Nevertheless, the actual use of OGD by the private sectors remains well below expectations, despite the widespread belief that the private sectors have substantial demand for it. Although there are some literature describing the barriers to OGD use, the relationships between these barriers and the mechanisms behind the limited use of OGD by private sectors have not been thoroughly explored. This study aimed to uncover their relationships to formulate a holistic theory and gain a deeper understanding of this issue. Through interviews with 18 senior managers, engineers, and other professionals from various private sectors, and applying the classic grounded theory method, a theoretical model was constructed to explain the private sectors' use of OGD, comprising four main categories, i.e., cognition, business value assessment, value pursuit, and organizational context, with value pursuit playing a pivotal role. This study contributes to the current literature by proposing a behavioral process mechanism to integrate various factors of OGD utilization by private sectors. Based on the findings, some recommendations are presented for policymakers to improve the use of OGD and OGD construction.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 3","pages":"Article 102044"},"PeriodicalIF":7.8,"publicationDate":"2025-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144271782","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Innovation interrupted: The gap between value creation and evaluation in the public sector 创新中断:公共部门价值创造与评估之间的差距
IF 7.8 1区 管理学
Government Information Quarterly Pub Date : 2025-06-12 DOI: 10.1016/j.giq.2025.102035
Leman Isik
{"title":"Innovation interrupted: The gap between value creation and evaluation in the public sector","authors":"Leman Isik","doi":"10.1016/j.giq.2025.102035","DOIUrl":"10.1016/j.giq.2025.102035","url":null,"abstract":"<div><div>Innovation in the public sector is crucial for addressing societal challenges, improving service delivery, and delivering public value. This qualitative study of what is valued in 141 public sector digital innovation initiatives in Sweden reveals a shift in what is valued when setting out value creation propositions (goals), and when value is later evaluated (intended outcomes). An emphasis on operational efficiency in the latter narrows the focus of innovation, prioritizing operational efficiency over broader societal benefits. Using a valuation lens, the research shows that this shift in values amounts to decoupling between value creation propositions and evaluated values. To address this, the study investigates the following research question (RQ):</div><div><em>How does an interruption of the coupling between value creation propositions and their evaluated value influence public sector innovation?</em></div><div>This study identifies three kinds of decoupling, namely <em>translation errors, prioritization clashes, and open-endedness</em>—that drive this interruption in public sector innovation.</div><div>While operational efficiency elsewhere is seen as a driver of (public sector) innovation, here I argue that it risks becoming an inhibitor. The same is true of open-ended digital innovation for its own sake, insofar as it contributes to decoupling perceptions of what is valuable in public sector digital innovation. By positioning these insights within the broader literature on public sector innovation and valuation, this study underscores the critical implications of avoiding decoupling, for effective innovation in the public sector.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 3","pages":"Article 102035"},"PeriodicalIF":7.8,"publicationDate":"2025-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144271781","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Benefits slippage: The yearlong process of implementing electronic document management in a Danish municipality 效益下滑:在丹麦市政当局实施电子文档管理长达一年的过程
IF 7.8 1区 管理学
Government Information Quarterly Pub Date : 2025-06-05 DOI: 10.1016/j.giq.2025.102051
Kasper N. Vissing, Mikkel H. Knoll, Morten Hertzum
{"title":"Benefits slippage: The yearlong process of implementing electronic document management in a Danish municipality","authors":"Kasper N. Vissing,&nbsp;Mikkel H. Knoll,&nbsp;Morten Hertzum","doi":"10.1016/j.giq.2025.102051","DOIUrl":"10.1016/j.giq.2025.102051","url":null,"abstract":"<div><div>Government institutions invest substantial resources in digitalizing their processes and services. To benefit from these investments, the expected benefits must be specified and systematically pursued. Otherwise, they will likely slip. Benefits slippage is the situation where specified benefits do not materialize even though they continue to be seen as, at least partially, realizable. This study investigates benefits slippage in the implementation of electronic document management in a municipality in Denmark. On the basis of interviews, we identify three reasons why benefits slipped. First, inactionable benefits specifications make it difficult to see the link between the specified benefits and the work-process changes necessary to realize them, thereby leaving staff without directions about what changes to implement. Second, a prolonged realization process increases the opportunity for external events to disrupt the process, thereby shifting attention to other matters before the benefits have been realized. Third, absent benefits follow-up leaves the status of benefits realization uncertain or ignores indications that benefits have not been realized, thereby prolonging or discontinuing the realization process. In the studied municipality, the specified benefits had slipped for three years. Future research should investigate how benefits-realization initiatives can be resumed late, locally, and at low cost.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 3","pages":"Article 102051"},"PeriodicalIF":7.8,"publicationDate":"2025-06-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144220869","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploring the complexity of cross-boundary data collaboratives based on the foundation of governmental open data: A study in Taiwan 基于政府开放数据的跨界数据协同复杂性探讨:以台湾为例
IF 7.8 1区 管理学
Government Information Quarterly Pub Date : 2025-06-04 DOI: 10.1016/j.giq.2025.102049
Tung-Mou Yang , Yi-Jung Wu
{"title":"Exploring the complexity of cross-boundary data collaboratives based on the foundation of governmental open data: A study in Taiwan","authors":"Tung-Mou Yang ,&nbsp;Yi-Jung Wu","doi":"10.1016/j.giq.2025.102049","DOIUrl":"10.1016/j.giq.2025.102049","url":null,"abstract":"<div><div>In recent years, there has been a growing trend of data-driven collaborative partnerships based on governmental open data. Some government agencies are attempting to form cross-boundary data collaboratives with actors and organizations from other sectors to tackle public issues and develop innovative applications. While research focusing on cross-boundary data collaboratives remains limited, this study explores the dynamics and complexity of related initiatives in the context of Taiwan's open government data using a qualitative research approach. This study identifies and discusses the motivations, forms, and influential factors of cross-boundary data collaboratives with empirical data support. Specifically, this study explores the influential factors from four perspectives: data, organization, legislation, and environment. It is noted that government agencies and participants from other sectors can possess mixed combinations of motivations. Additionally, government agencies are still learning and adapting to the concept of cross-boundary data collaboratives, which represent both opportunities and challenges. Therefore, government agencies and participants from other sectors tend to maintain a flexible collaborative structure to retain a high level of autonomy and flexibility in respective initiatives. It is expected that the discussion and practical implications of this exploratory research can provide insights to both academic researchers and practitioners. The reported experiences in cross-boundary data collaboratives can also be valuable to government administrations in other countries.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 3","pages":"Article 102049"},"PeriodicalIF":7.8,"publicationDate":"2025-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144212116","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The prevalence of public values in public private partnerships for government digitalisation: A systematic review of the literature 公共价值观在政府数字化公私伙伴关系中的盛行:对文献的系统回顾
IF 7.8 1区 管理学
Government Information Quarterly Pub Date : 2025-06-03 DOI: 10.1016/j.giq.2025.102048
Jessica Breaugh , Gerhard Hammerschmid , Simona Stockreiter
{"title":"The prevalence of public values in public private partnerships for government digitalisation: A systematic review of the literature","authors":"Jessica Breaugh ,&nbsp;Gerhard Hammerschmid ,&nbsp;Simona Stockreiter","doi":"10.1016/j.giq.2025.102048","DOIUrl":"10.1016/j.giq.2025.102048","url":null,"abstract":"<div><div>This study presents a systematic literature review of 74 articles examining public-private partnerships (PPPs) in digitalisation projects, analysing how public values are represented in this literature. It contributes to the literature by systematically mapping how public values are discussed in PPP-driven digitalisation, distinguishing between their role as internal governance mechanisms (internal public value enablers) and their broader societal effects (external public value outcomes). It also identifies gaps in empirical research, particularly in understanding public value conflicts and trade-offs in PPPs. While public values such as efficiency, participation, and accountability are the most frequently cited in the literature, other values such as accessibility, trust and proportionality also emerged. Despite the collaborative nature of PPPs, our review uncovers conflicts between public and private sector motives, emphasizing the need for public sector actors to actively safeguard public values. The study thus contributes to a broader understanding of public values representation in the context of digitalisation projects.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 3","pages":"Article 102048"},"PeriodicalIF":7.8,"publicationDate":"2025-06-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144196467","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Intelligent technologies, governments, and citizens: An overview of benefits and opportunities and challenges and risks 智能技术、政府和公民:利益、机遇、挑战和风险概述
IF 7.8 1区 管理学
Government Information Quarterly Pub Date : 2025-05-23 DOI: 10.1016/j.giq.2025.102036
Mila Gasco-Hernandez , David Valle-Cruz
{"title":"Intelligent technologies, governments, and citizens: An overview of benefits and opportunities and challenges and risks","authors":"Mila Gasco-Hernandez ,&nbsp;David Valle-Cruz","doi":"10.1016/j.giq.2025.102036","DOIUrl":"10.1016/j.giq.2025.102036","url":null,"abstract":"<div><div>Intelligent technologies, such as artificial intelligence, are set to impact society, industries, and governments by changing organizational processes and interactions between citizens and organizations as well as by increasing economic, social, and political opportunities and risks. Although academia is closely following these trends, more research is needed to delve into the details of how different types of intelligent technologies shape the way government organizations around the world operate and to provide insights based on empirical evidence. This introductory article to the Special Issue “Intelligent Technologies, Governments, and Citizens”, which includes the best papers presented at the 23rd Annual International Conference on Digital Government Research (dg.o 2022), aims to understand the opportunities and benefits as well as the challenges and risks associated with the implementation of intelligent technologies in government organizations. The ultimate goal of the article is to propose some ideas that contribute to the conversation about the use of intelligent technologies in government and that, therefore, add to the ongoing research agenda on this topic.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102036"},"PeriodicalIF":7.8,"publicationDate":"2025-05-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144123243","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Bringing in horizontal strategic interactions: Blame avoidance and local governments' bandwagon strategy in prioritizing E-participation 引入横向战略互动:电子参与优先化的责任规避与地方政府从众策略
IF 7.8 1区 管理学
Government Information Quarterly Pub Date : 2025-05-22 DOI: 10.1016/j.giq.2025.102034
Ziteng Fan , Yijia Jing , Shaowei Chen
{"title":"Bringing in horizontal strategic interactions: Blame avoidance and local governments' bandwagon strategy in prioritizing E-participation","authors":"Ziteng Fan ,&nbsp;Yijia Jing ,&nbsp;Shaowei Chen","doi":"10.1016/j.giq.2025.102034","DOIUrl":"10.1016/j.giq.2025.102034","url":null,"abstract":"<div><div>While local governments' ambivalence toward and strategic behaviors in e-participation reforms have recently attracted surging scholarly attention, insufficient scholarly attention has been paid to horizontal strategic interactions among local governments, which have salient implications for the effectiveness of e-participation reforms. This research aims to fill this gap using the case of China's e-participation reform. By examining the complex intra-regime bureaucratic dynamics in e-participation, we assert that local governments are confronted with an e-participation dilemma, making blame avoidance (BA) the primary motivation in implementing e-participation mandates. Furthermore, we argue that local governments tend to adopt a particular BA strategy, the bandwagon strategy, to cope with the dilemma. Additionally, patronage ties, a crucial informal political institution, weaken their tendency to engage in the bandwagon strategy. Using a unique dataset on provincial governments' e-participation policy priorities, our empirical analyses with panel data spatial econometric models obtain robust evidence that supports our theory.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102034"},"PeriodicalIF":7.8,"publicationDate":"2025-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144116023","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Resolving value conflicts in public AI governance: A procedural justice framework 解决公共人工智能治理中的价值冲突:一个程序正义框架
IF 7.8 1区 管理学
Government Information Quarterly Pub Date : 2025-05-13 DOI: 10.1016/j.giq.2025.102033
Karl de Fine Licht
{"title":"Resolving value conflicts in public AI governance: A procedural justice framework","authors":"Karl de Fine Licht","doi":"10.1016/j.giq.2025.102033","DOIUrl":"10.1016/j.giq.2025.102033","url":null,"abstract":"<div><div>This paper addresses the challenge of resolving value conflicts in the public governance of artificial intelligence (AI). While existing AI ethics and regulatory frameworks emphasize a range of normative criteria—such as accuracy, transparency, fairness, and accountability—many of these values are in tension and, in some cases, incommensurable. I propose a procedural justice framework that distinguishes between conflicts among derivative trustworthiness criteria and those involving fundamental democratic values. For the former, I apply analytical tools such as the Dominance Principle, Supervaluationism, and Maximality to eliminate clearly inferior alternatives. For the latter, I argue that justifiable decision-making requires procedurally fair deliberation grounded in widely endorsed principles such as publicity, inclusion, relevance, and appeal. I demonstrate the applicability of this framework through an indepth analysis of an AI-based decision support system used by the Swedish Public Employment Service (PES), showing how institutional decision-makers can navigate complex trade-offs between efficiency, explainability, and legality. The framework provides public institutions with a structured method for addressing normative conflicts in AI implementation, moving beyond technical optimization toward democratically legitimate governance.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 2","pages":"Article 102033"},"PeriodicalIF":7.8,"publicationDate":"2025-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143936084","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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