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Journal of Hospitality Marketing & Management最新文献

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From function to feeling: exploring the effects of human-like traits in service robots on perceived authenticity and value 从功能到感觉：探索服务机器人的类人特征对感知真实性和价值的影响
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2025-06-23 DOI: 10.1080/19368623.2025.2519732
Hien Thu Bui, Viachaslau Filimonau, Hakan Sezerel
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引用次数: 0
Cross-level effects of leaders’ job crafting and leisure crafting on employees’ job crafting, leisure crafting, innovative behaviors, and job satisfaction 领导工作制作与休闲制作对员工工作制作、休闲制作、创新行为与工作满意度的跨层次影响
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2025-06-12 DOI: 10.1080/19368623.2025.2518072
Chih-Ching Teng, Ya-Jen Cheng
{"title":"Cross-level effects of leaders’ job crafting and leisure crafting on employees’ job crafting, leisure crafting, innovative behaviors, and job satisfaction","authors":"Chih-Ching Teng, Ya-Jen Cheng","doi":"10.1080/19368623.2025.2518072","DOIUrl":"https://doi.org/10.1080/19368623.2025.2518072","url":null,"abstract":"","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"13 1","pages":"1-22"},"PeriodicalIF":12.5,"publicationDate":"2025-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144290206","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Strategizing human-robot role matrix: balancing automation and human touch 人-机器人角色矩阵策略：平衡自动化与人情味
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2025-06-02 DOI: 10.1080/19368623.2025.2509675
Dan Jin, Yu Fang, Yongguang Zou
{"title":"Strategizing human-robot role matrix: balancing automation and human touch","authors":"Dan Jin, Yu Fang, Yongguang Zou","doi":"10.1080/19368623.2025.2509675","DOIUrl":"https://doi.org/10.1080/19368623.2025.2509675","url":null,"abstract":"","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"53 1","pages":""},"PeriodicalIF":12.5,"publicationDate":"2025-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144194023","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Customer perception of price fairness in human-robot interaction: examining the role of anthropomorphism and social presence 人机交互中消费者对价格公平的感知：考察拟人化和社会存在的作用
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2025-05-24 DOI: 10.1080/19368623.2025.2507944
Dahye Kim, Miju Choi, Youngjoon Choi
{"title":"Customer perception of price fairness in human-robot interaction: examining the role of anthropomorphism and social presence","authors":"Dahye Kim, Miju Choi, Youngjoon Choi","doi":"10.1080/19368623.2025.2507944","DOIUrl":"https://doi.org/10.1080/19368623.2025.2507944","url":null,"abstract":"","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"25 1","pages":""},"PeriodicalIF":12.5,"publicationDate":"2025-05-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144193706","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Cultivating consumer extra-role behaviors via green psychological benefits: the roles of gratitude and perceived consumer effectiveness 通过绿色心理利益培养消费者角色外行为：感恩与感知消费者效能的作用
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2025-05-24 DOI: 10.1080/19368623.2025.2509673
Dung Minh Nguyen, Albert Jing-Fuh Yang
{"title":"Cultivating consumer extra-role behaviors via green psychological benefits: the roles of gratitude and perceived consumer effectiveness","authors":"Dung Minh Nguyen, Albert Jing-Fuh Yang","doi":"10.1080/19368623.2025.2509673","DOIUrl":"https://doi.org/10.1080/19368623.2025.2509673","url":null,"abstract":"","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"41 1","pages":""},"PeriodicalIF":12.5,"publicationDate":"2025-05-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144193709","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The double-edged sword of user reviews: how customer feedback can build and break hotel brands 用户评论的双刃剑：顾客反馈如何建立和破坏酒店品牌
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2025-05-21 DOI: 10.1080/19368623.2025.2494567
Omid Oshriyeh, Roman Egger
{"title":"The double-edged sword of user reviews: how customer feedback can build and break hotel brands","authors":"Omid Oshriyeh, Roman Egger","doi":"10.1080/19368623.2025.2494567","DOIUrl":"https://doi.org/10.1080/19368623.2025.2494567","url":null,"abstract":"","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"10 1","pages":""},"PeriodicalIF":12.5,"publicationDate":"2025-05-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144193929","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Navigating the artificial intelligence (AI) driven algorithmic paradox in hospitality: Unpacking the inverted U-shaped relationship between algorithmic management and employee service innovation 导航人工智能（AI）驱动的酒店业算法悖论：解开算法管理与员工服务创新之间的倒u型关系
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2025-05-16 DOI: 10.1080/19368623.2025.2505131
Maolong Zhang, Jin Li, Yanmei Lin
{"title":"Navigating the artificial intelligence (AI) driven algorithmic paradox in hospitality: Unpacking the inverted U-shaped relationship between algorithmic management and employee service innovation","authors":"Maolong Zhang, Jin Li, Yanmei Lin","doi":"10.1080/19368623.2025.2505131","DOIUrl":"https://doi.org/10.1080/19368623.2025.2505131","url":null,"abstract":"","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"72 1","pages":""},"PeriodicalIF":12.5,"publicationDate":"2025-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144193930","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How dark traits and regulatory focus manifest in online hotel reviews: a textual content analysis 在线酒店评论中的阴暗特质和监管重点如何体现：文本内容分析
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2024-11-02 DOI: 10.1080/19368623.2024.2422885
Salman Yousaf, Jong Min Kim
{"title":"How dark traits and regulatory focus manifest in online hotel reviews: a textual content analysis","authors":"Salman Yousaf, Jong Min Kim","doi":"10.1080/19368623.2024.2422885","DOIUrl":"https://doi.org/10.1080/19368623.2024.2422885","url":null,"abstract":"This study seeks to explore how Dark Triad of psychopathy, Machiavellianism, and narcissism interact with consumers’ regulatory focus (prevention-focus and promotion-focus) to influence online cons...","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"140 1","pages":""},"PeriodicalIF":12.5,"publicationDate":"2024-11-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142580313","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The hidden gems in online reviews: unraveling how the expressions of affective needs impact review usefulness 在线评论中隐藏的瑰宝：揭示情感需求的表达如何影响评论的实用性
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2024-10-14 DOI: 10.1080/19368623.2024.2413189
Tong Yang, Chen Jason Zhang, Jie Wu, Junming Zhang
{"title":"The hidden gems in online reviews: unraveling how the expressions of affective needs impact review usefulness","authors":"Tong Yang, Chen Jason Zhang, Jie Wu, Junming Zhang","doi":"10.1080/19368623.2024.2413189","DOIUrl":"https://doi.org/10.1080/19368623.2024.2413189","url":null,"abstract":"Recognizing the importance of affective fulfillment for contemporary customers, this study aims to investigate how the expressions of affective needs in online reviews impact review usefulness. Dra...","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"99 1","pages":""},"PeriodicalIF":12.5,"publicationDate":"2024-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142444509","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Service robots in my workplace: effects of employee-service robot co-work experiences on psychological empowerment 我工作场所中的服务机器人：员工服务机器人合作体验对心理授权的影响
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2024-09-17 DOI: 10.1080/19368623.2024.2402488
Xin Liu, Lu Zhang, Tengteng Zhu
{"title":"Service robots in my workplace: effects of employee-service robot co-work experiences on psychological empowerment","authors":"Xin Liu, Lu Zhang, Tengteng Zhu","doi":"10.1080/19368623.2024.2402488","DOIUrl":"https://doi.org/10.1080/19368623.2024.2402488","url":null,"abstract":"With increased application of service robots in the hospitality industry, many employees nowadays are required to work with service robots. Existing studies mainly focused on the impact of service ...","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"63 1","pages":""},"PeriodicalIF":12.5,"publicationDate":"2024-09-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142245484","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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