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Journal of Hospitality Marketing & Management最新文献

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The influence of green inclusive leadership on green creativity: a moderated mediation model 绿色包容性领导力对绿色创造力的影响：调节中介模型
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2024-03-25 DOI: 10.1080/19368623.2024.2331686
Lütfi Sürücü
{"title":"The influence of green inclusive leadership on green creativity: a moderated mediation model","authors":"Lütfi Sürücü","doi":"10.1080/19368623.2024.2331686","DOIUrl":"https://doi.org/10.1080/19368623.2024.2331686","url":null,"abstract":"Empirical research that offers nuanced insights into the antecedents of green creativity in the hospitality industry is scant. Therefore, this research focuses on the antecedents of employee-level ...","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"2 1","pages":""},"PeriodicalIF":12.5,"publicationDate":"2024-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140209766","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
An investigation of the asymmetric relationships between service quality attributes and customer engagement: a three-factor theory approach 服务质量属性与顾客参与之间的非对称关系调查：三因素理论方法
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2024-03-11 DOI: 10.1080/19368623.2024.2327077
Tahir Albayrak, Özgür Davras, Meltem Caber, Josip Mikulić
{"title":"An investigation of the asymmetric relationships between service quality attributes and customer engagement: a three-factor theory approach","authors":"Tahir Albayrak, Özgür Davras, Meltem Caber, Josip Mikulić","doi":"10.1080/19368623.2024.2327077","DOIUrl":"https://doi.org/10.1080/19368623.2024.2327077","url":null,"abstract":"The antecedents of customer engagement have been extensively examined in marketing and management literature since it is vital for the firm performance. Researchers have long assumed that relations...","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"19 1","pages":""},"PeriodicalIF":12.5,"publicationDate":"2024-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140130152","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The AI empathy effect: a mechanism of emotional contagion 人工智能移情效应：一种情绪传染机制
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2024-02-22 DOI: 10.1080/19368623.2024.2315954
Weifang Liu, Shan Zhang, Tingting Zhang, Qiuchan Gu, Wei Han, Yupeng Zhu
{"title":"The AI empathy effect: a mechanism of emotional contagion","authors":"Weifang Liu, Shan Zhang, Tingting Zhang, Qiuchan Gu, Wei Han, Yupeng Zhu","doi":"10.1080/19368623.2024.2315954","DOIUrl":"https://doi.org/10.1080/19368623.2024.2315954","url":null,"abstract":"While advances in technology have led to the widespread use of artificial intelligence (AI) in frontline services, the AI empathic effect is often overlooked. Based on emotional contagion theory, t...","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"68 1","pages":""},"PeriodicalIF":12.5,"publicationDate":"2024-02-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139924304","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Role of social media influencers on marketing of sustainable hotels: gratification and the parasocial interaction perspective 社交媒体影响者对可持续酒店营销的作用：满足感和寄生社会互动视角
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2024-02-21 DOI: 10.1080/19368623.2024.2315947
Jeou-Shyan Horng, Chih-Hsing Liu, Sheng-Fang Chou, Tai-Yi Yu, Da-Chian Hu
{"title":"Role of social media influencers on marketing of sustainable hotels: gratification and the parasocial interaction perspective","authors":"Jeou-Shyan Horng, Chih-Hsing Liu, Sheng-Fang Chou, Tai-Yi Yu, Da-Chian Hu","doi":"10.1080/19368623.2024.2315947","DOIUrl":"https://doi.org/10.1080/19368623.2024.2315947","url":null,"abstract":"Based on the concepts of gratification and parasocial interaction (PSI), we explore the effect of social media influencers on consumer behaviors in the marketing of sustainable hotels on Instagram ...","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"2 1","pages":""},"PeriodicalIF":12.5,"publicationDate":"2024-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139938987","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Understanding the consequences of robotic interaction quality and outcome quality: A three-phased affordance theory-based approach 了解机器人交互质量和结果质量的后果：基于承受力理论的三阶段方法
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2024-01-27 DOI: 10.1080/19368623.2024.2308531
Huijun Yang, Hanqun Song, Lantian Xia, Andi Yang
{"title":"Understanding the consequences of robotic interaction quality and outcome quality: A three-phased affordance theory-based approach","authors":"Huijun Yang, Hanqun Song, Lantian Xia, Andi Yang","doi":"10.1080/19368623.2024.2308531","DOIUrl":"https://doi.org/10.1080/19368623.2024.2308531","url":null,"abstract":"Robotic interaction quality and outcome quality in restaurants are crucial in engaging customers and facilitating post-purchase behavior while few papers have examined their impact on psychological...","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"35 1","pages":""},"PeriodicalIF":12.5,"publicationDate":"2024-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139573560","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Reexamination of consumers’ willingness to stay at green hotels: rethinking the role of social identity theory, value-belief-norm theory, and theory of planned behavior 重新审视消费者入住绿色酒店的意愿：重新思考社会认同理论、价值-信念-规范理论和计划行为理论的作用
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2023-12-12 DOI: 10.1080/19368623.2023.2292639
Lei Wang, Qi Zhang, Philip Pong Weng Wong
{"title":"Reexamination of consumers’ willingness to stay at green hotels: rethinking the role of social identity theory, value-belief-norm theory, and theory of planned behavior","authors":"Lei Wang, Qi Zhang, Philip Pong Weng Wong","doi":"10.1080/19368623.2023.2292639","DOIUrl":"https://doi.org/10.1080/19368623.2023.2292639","url":null,"abstract":"A single theory cannot adequately resolve the research gap exists in green hotel literature concerning consumer attitude and behavior in determining whether social identity theory, value-belief-nor...","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"86 1","pages":""},"PeriodicalIF":12.5,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138679569","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The role of technology in users’ wellbeing: Conceptualizing digital wellbeing in hospitality and future research directions 技术在用户福祉中的作用：酒店业数字福利概念化及未来研究方向
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2023-12-10 DOI: 10.1080/19368623.2023.2290626
Sebastian Filep, Alice Kondja, Chris Chun Keung Wong, Karin Weber, Brent D. Moyle, Liubov Skavronskaya
{"title":"The role of technology in users’ wellbeing: Conceptualizing digital wellbeing in hospitality and future research directions","authors":"Sebastian Filep, Alice Kondja, Chris Chun Keung Wong, Karin Weber, Brent D. Moyle, Liubov Skavronskaya","doi":"10.1080/19368623.2023.2290626","DOIUrl":"https://doi.org/10.1080/19368623.2023.2290626","url":null,"abstract":"Mental health concerns due to excess use of technology, accelerated by the COVID-19 pandemic, require increased research studies that explore the role of technology in users’ wellbeing. This articl...","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"14 1","pages":""},"PeriodicalIF":12.5,"publicationDate":"2023-12-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138565253","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
When leader’s workaholism meets the dark triad: understanding employee zero-sum mindset and resilience in relation to retention 当领导者的工作狂遇上黑暗三人组：了解员工的零和心态和适应力与留住员工的关系
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2023-12-10 DOI: 10.1080/19368623.2023.2288966
Dan Jin
{"title":"When leader’s workaholism meets the dark triad: understanding employee zero-sum mindset and resilience in relation to retention","authors":"Dan Jin","doi":"10.1080/19368623.2023.2288966","DOIUrl":"https://doi.org/10.1080/19368623.2023.2288966","url":null,"abstract":"Zero-sum mind-set is characterized by the belief that success is limited and achieved at the expense of others. This study investigates the impact of a zero-sum mind-set on employee retention in th...","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"25 1","pages":""},"PeriodicalIF":12.5,"publicationDate":"2023-12-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138565241","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Guest interaction with hotel booking website information: scale development and validation of antecedents and consequences 客人与酒店预订网站信息的互动:前因和后果的规模开发和验证
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2023-11-25 DOI: 10.1080/19368623.2023.2279174
Kareem M. Selem, Muhammad Haroon Shoukat, Rimsha Khalid, Mohsin Raza
{"title":"Guest interaction with hotel booking website information: scale development and validation of antecedents and consequences","authors":"Kareem M. Selem, Muhammad Haroon Shoukat, Rimsha Khalid, Mohsin Raza","doi":"10.1080/19368623.2023.2279174","DOIUrl":"https://doi.org/10.1080/19368623.2023.2279174","url":null,"abstract":"Hotel booking websites to collect information about hospitality products/services are becoming more popular in the hotel industry. As a result, the importance of these websites for tourism firms ma...","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"115 22","pages":""},"PeriodicalIF":12.5,"publicationDate":"2023-11-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138455792","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Effect of online review comment recency on information processing: interaction between overall and recently posted individual ratings 网络评论近代性对信息加工的影响:总体评分与最近发布的个人评分之间的交互作用
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2023-11-18 DOI: 10.1080/19368623.2023.2279166
Seunghun Shin, Zheng Xiang
{"title":"Effect of online review comment recency on information processing: interaction between overall and recently posted individual ratings","authors":"Seunghun Shin, Zheng Xiang","doi":"10.1080/19368623.2023.2279166","DOIUrl":"https://doi.org/10.1080/19368623.2023.2279166","url":null,"abstract":"This study aimed to examine the context-specific effect of online review recency on the processing of a review by tourists. It compared how tourists process the rating of a recently posted review, ...","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"3 9","pages":""},"PeriodicalIF":12.5,"publicationDate":"2023-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138297709","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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