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Journal of Hospitality Marketing & Management最新文献

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The Goldilocks effect in hospitality teams: an investigation of the curvilinear relationship between shared leadership and service innovation 酒店团队中的金发姑娘效应：对共享领导与服务创新之间曲线关系的研究
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2026-04-26 DOI: 10.1080/19368623.2026.2663442
Qiong Wu, Kunyu Yang, Keyu Chen, Qiwei Zhou, Kathryn Cormican
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引用次数: 0
Driving green behaviors in U.S. hotels: insights from green HRM and leadership dynamics 推动美国酒店的绿色行为：来自绿色人力资源管理和领导动态的见解
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2026-03-16 DOI: 10.1080/19368623.2026.2642899
Trishna G. Mistry
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引用次数: 0
The impact of chatbot communication style on switching intention of consumer in hospitality: the moderating role of social perception 聊天机器人沟通方式对酒店消费者转换意愿的影响：社会知觉的调节作用
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2026-03-16 DOI: 10.1080/19368623.2026.2642900
Wenxue Li, Zhenzhong Zhu, Minghui Shan, Xiaowen Zhao, Fu Liu
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引用次数: 0
The impact of virtual digital human interactivity on customer’s continuance usage intention: a cognitive and emotional perspective 虚拟数字人机交互对顾客继续使用意愿的影响：认知与情感视角
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2026-03-11 DOI: 10.1080/19368623.2026.2642016
Yingying Huang, Jin Jiao
{"title":"The impact of virtual digital human interactivity on customer’s continuance usage intention: a cognitive and emotional perspective","authors":"Yingying Huang, Jin Jiao","doi":"10.1080/19368623.2026.2642016","DOIUrl":"https://doi.org/10.1080/19368623.2026.2642016","url":null,"abstract":"","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"1 1","pages":""},"PeriodicalIF":12.5,"publicationDate":"2026-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147454552","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The double-edged sword effect of artificial intelligence robot anthropomorphism on user acceptance intention 人工智能机器人拟人化对用户接受意愿的双刃剑效应
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2026-02-23 DOI: 10.1080/19368623.2026.2633759
Shengmin Liu, Manting Ma, Pengfan Cheng, Leibing Chen
{"title":"The double-edged sword effect of artificial intelligence robot anthropomorphism on user acceptance intention","authors":"Shengmin Liu, Manting Ma, Pengfan Cheng, Leibing Chen","doi":"10.1080/19368623.2026.2633759","DOIUrl":"https://doi.org/10.1080/19368623.2026.2633759","url":null,"abstract":"","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"104 1","pages":""},"PeriodicalIF":12.5,"publicationDate":"2026-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147274322","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Job displacement by intelligent automation and nonlinear effects on older hospitality employees’ quality of life: the roles of challenge and hindrance technostress 智能自动化对老年酒店员工生活质量的非线性影响：挑战与阻碍技术压力的作用
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2026-02-19 DOI: 10.1080/19368623.2026.2633753
Bocong Yuan, Xinyue Liu
{"title":"Job displacement by intelligent automation and nonlinear effects on older hospitality employees’ quality of life: the roles of challenge and hindrance technostress","authors":"Bocong Yuan, Xinyue Liu","doi":"10.1080/19368623.2026.2633753","DOIUrl":"https://doi.org/10.1080/19368623.2026.2633753","url":null,"abstract":"","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"332 1","pages":"1-24"},"PeriodicalIF":12.5,"publicationDate":"2026-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146260921","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The path to social license for data practices in tourism and hospitality: a sufficiency-necessity analysis of key antecedents 旅游业和酒店业数据实践的社会许可之路：关键先决条件的充分必要性分析
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2026-02-10 DOI: 10.1080/19368623.2026.2623416
Anca C. Yallop, Ovidiu I. Moisescu, Oana A. Gică
{"title":"The path to social license for data practices in tourism and hospitality: a sufficiency-necessity analysis of key antecedents","authors":"Anca C. Yallop, Ovidiu I. Moisescu, Oana A. Gică","doi":"10.1080/19368623.2026.2623416","DOIUrl":"https://doi.org/10.1080/19368623.2026.2623416","url":null,"abstract":"","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"101 1","pages":""},"PeriodicalIF":12.5,"publicationDate":"2026-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146169590","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
When uncertainty fuels bias: unconscious racial discrimination against sharing economy service providers in Airbnb 当不确定性助长偏见：Airbnb中针对共享经济服务提供商的无意识种族歧视
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2026-02-09 DOI: 10.1080/19368623.2026.2625217
Soona Park, Jiyun Kang
{"title":"When uncertainty fuels bias: unconscious racial discrimination against sharing economy service providers in Airbnb","authors":"Soona Park, Jiyun Kang","doi":"10.1080/19368623.2026.2625217","DOIUrl":"https://doi.org/10.1080/19368623.2026.2625217","url":null,"abstract":"","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"14 1","pages":"1-28"},"PeriodicalIF":12.5,"publicationDate":"2026-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146169842","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
When transparency backfires: how AI identity disclosure fuels consumer information distortion in service recovery 当透明度适得其反：人工智能身份披露如何在服务恢复中加剧消费者信息扭曲
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2026-02-09 DOI: 10.1080/19368623.2026.2623405
Jiaxuan Li, Mingxing Han, Qinjian Yuan
{"title":"When transparency backfires: how AI identity disclosure fuels consumer information distortion in service recovery","authors":"Jiaxuan Li, Mingxing Han, Qinjian Yuan","doi":"10.1080/19368623.2026.2623405","DOIUrl":"https://doi.org/10.1080/19368623.2026.2623405","url":null,"abstract":"","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"30 1","pages":"1-27"},"PeriodicalIF":12.5,"publicationDate":"2026-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146169845","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Examining the interactive effects of service robot failure types and response methods on consumer forgiveness 研究服务机器人故障类型和响应方法对消费者宽恕的交互影响
IF 12.5 1区 管理学
Journal of Hospitality Marketing & Management Pub Date : 2026-02-06 DOI: 10.1080/19368623.2026.2623404
Zhangxiang Zhu, Lin Huang, Wei Wu, Yaxin Zhao, Binli Tang
{"title":"Examining the interactive effects of service robot failure types and response methods on consumer forgiveness","authors":"Zhangxiang Zhu, Lin Huang, Wei Wu, Yaxin Zhao, Binli Tang","doi":"10.1080/19368623.2026.2623404","DOIUrl":"https://doi.org/10.1080/19368623.2026.2623404","url":null,"abstract":"","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"1 1","pages":""},"PeriodicalIF":12.5,"publicationDate":"2026-02-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146138650","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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