{"title":"The Ethics of Publicly Available Data Research: A Situated Ethics Framework for Reddit","authors":"Martyna Gliniecka","doi":"10.1177/20563051231192021","DOIUrl":"https://doi.org/10.1177/20563051231192021","url":null,"abstract":"Using user-generated content from open-access platforms such as Reddit for research raises ethical questions and challenges. Research projects involving publicly available data can qualify for an exemption from human research ethics review. However, when the exemption is granted, some scholars move to the data collection phase without attending further to ethical considerations. This does not always result from negligence but can be driven by the lack of coherent guidelines or limitations of procedural ethics. Despite receiving an exemption from ethics review, researchers can still engage with ethical concerns throughout the project. This article argues that a “situated ethics approach” to researching publicly available online data, which pays attention to flexibility, reflexivity, and complexity of research ethics, should be applied to projects working with data from user-led platforms—Reddit or others. Using a reflexive process and drawing iteratively on learnings, this article describes and analyses a situated ethics framework applied to a case study of doctoral research about youth health discussions on Reddit. Through a focus on three key areas: digital context, users’ views, and project specificity, the framework inspired a set of ethical questions that can assist with applying situated ethics to other studies. This paper advocates that a “situated ethics approach” to researching publicly available online data can usefully advance debates and practice in research on user-led platforms with public data, such as Reddit.","PeriodicalId":47920,"journal":{"name":"Social Media + Society","volume":" ","pages":""},"PeriodicalIF":5.2,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48252308","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Radical Mobilization in Times of Crisis: Use and Effects of Appeals and Populist Communication Features in Telegram Channels","authors":"Pablo Jost, Leyla Dogruel","doi":"10.1177/20563051231186372","DOIUrl":"https://doi.org/10.1177/20563051231186372","url":null,"abstract":"Social crisis situations such as the COVID-19 pandemic provide a fertile ground for radical actors and social movements to strengthen their radical mobilization—mainly using social media. In light of the deplatforming efforts of social media platforms that forced radical actors to establish new channels to continue their discourses and the recent crisis that opened a discursive opportunity structure, we investigate how radical actors use Telegram for mobilization. Based on a longitudinal manual content analysis of 13,371 messages from 188 German Telegram channels of the Querdenken movement, conspiracy, and far-right actors, we examine mobilization strategies (namely direct appeals and populist blame game) and their success (retransmission) between March 2020 and December 2021. We found that both offline and online appeals and the use of anti-elitism increased significantly over time. The use of direct and indirect mobilization attempts is related to the ideological background of the actors, with direct appeals being favored by the Querdenken movement. Furthermore, the results shed light on the mechanisms of radical mobilization on Telegram, showing that both direct appeals and the populist blame game are successful strategies for radical actors because they increase message retransmission.","PeriodicalId":47920,"journal":{"name":"Social Media + Society","volume":" ","pages":""},"PeriodicalIF":5.2,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44018669","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Kids Are Online: Teen Social Media Use, Civic Engagement, and Affective Polarization","authors":"Ayla Oden, Lance Porter","doi":"10.1177/20563051231186364","DOIUrl":"https://doi.org/10.1177/20563051231186364","url":null,"abstract":"Teen users outpace adults in social media use across several platforms. Though much scholarship has considered the negative effects of social media use on teen well-being, this study considers how participation on Twitter, Instagram, Facebook, and TikTok is influencing teens’ political interests and behaviors. Compared to traditional resources, we find that social media use across these platforms positively correlated with political interest and civic online and offline engagement, while Twitter and Facebook use had positive relationships with affective polarization. TikTok and Instagram each correlated with higher levels of interest and civic engagement, and the platforms had no relationship with polarization. We discuss these implications and what they mean for political participation among teens online.","PeriodicalId":47920,"journal":{"name":"Social Media + Society","volume":" ","pages":""},"PeriodicalIF":5.2,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47576757","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Hidden History of the Like Button: From Decentralized Data to Semantic Enclosure","authors":"H. Halpin","doi":"10.1177/20563051231195542","DOIUrl":"https://doi.org/10.1177/20563051231195542","url":null,"abstract":"Artificial intelligence relies on the use of semantic technologies to represent the shared world of humanity. The story of how this came to be is exemplified by the use of Semantic Web standards by the Facebook “Like” button. In the case of the “Like” button, a decentralized and open Semantic Web was used to fuel the accumulation of personal data for advertising throughout the entire Web. The advent of the “Like button” was shortly followed by Google’s creation of the Google Knowledge Graph, a private corporate version of the Semantic Web. In fact, every major company in Silicon Valley soon created its own knowledge graph. The Semantic Web was transformed from a democratic project for standardized open knowledge to a project of control, collapsing semantics and erasing the difference between the object qua object and the object as represented in a knowledge graph.","PeriodicalId":47920,"journal":{"name":"Social Media + Society","volume":" ","pages":""},"PeriodicalIF":5.2,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47789933","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"From Community Governance to Customer Service and Back Again: Re-Examining Pre-Web Models of Online Governance to Address Platforms’ Crisis of Legitimacy","authors":"Ethan Zuckerman, Chand Rajendra-Nicolucci","doi":"10.1177/20563051231196864","DOIUrl":"https://doi.org/10.1177/20563051231196864","url":null,"abstract":"As online platforms grow, they find themselves increasingly trying to balance two competing priorities: individual rights and public health. This has coincided with the professionalization of platforms’ trust and safety operations—what we call the “customer service” model of online governance. As professional trust and safety teams attempt to balance individual rights and public health, platforms face a crisis of legitimacy, with decisions in the name of individual rights or public health scrutinized and criticized as corrupt, arbitrary, and irresponsible by stakeholders of all stripes. We review early accounts of online governance to consider whether the customer service model has obscured a promising earlier model where members of the affected community were significant, if not always primary, decision-makers. This community governance approach has deep roots in the academic computing community and has re-emerged in spaces like Reddit and special purpose social networks and in novel platform initiatives such as the Oversight Board and Community Notes. We argue that community governance could address persistent challenges of online governance, particularly online platforms’ crisis of legitimacy. In addition, we think community governance may offer valuable training in democratic participation for users.","PeriodicalId":47920,"journal":{"name":"Social Media + Society","volume":" ","pages":""},"PeriodicalIF":5.2,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45329551","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Three Approaches to Platform Studies: Cobweb, Billiard Balls, and Ant Societies","authors":"J. Qiu","doi":"10.1177/20563051231193304","DOIUrl":"https://doi.org/10.1177/20563051231193304","url":null,"abstract":"Digital media platforms are becoming increasingly subject to the sway of geopolitics, as seen during the Russian invasion of Ukraine and the US-China trade war. How are platforms becoming geopoliticized? What perspectives shall we use to make sense of the process? This theoretical paper reformulates conceptual apparatuses of liberalism, realism, and constructivism, each represented by a metaphor: the cobweb, billiard balls, and ant societies, respectively. The approaches are introduced, critiqued, and compared to understand platform geopoliticization more historically and imaginatively on global as well as regional and local scales. The discussions propel platform studies to be grounded and multi-layered, concerning not only the apex of politico-economic power but also grassroots and communal praxis, for example, metis. While the pendulum is swinging from transnational capital to nation-states, it is insufficient to restrict our thinking to (neo)realism vis-à-vis (neo)liberalism. A moderate version of constructivism—the “ant societies” model—hence needs articulation, which holds important conceptual and methodological implications.","PeriodicalId":47920,"journal":{"name":"Social Media + Society","volume":" ","pages":""},"PeriodicalIF":5.2,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46142733","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Affective News, Affective Labor: Chinese Female “Little Editors” of WeChat Official Accounts in Australia","authors":"Fan Yang","doi":"10.1177/20563051231186343","DOIUrl":"https://doi.org/10.1177/20563051231186343","url":null,"abstract":"In Australia, WeChat Official Accounts is known as a hub for the production and distribution of affective news, or sensationalized content, among Chinese migrants. This article aims to address: Who/What is responsible for this form of content production on WeChat? Who are the people (re)producing news information for WeChat Official Accounts in Australia? How and why do they engage with such activities for Australia-based WeChat Official Accounts? And how do they shed light on our digital culture, economy, and platform labor? To address the questions, from 2019 to 2022, I conducted 27 semi-structured interviews with Chinese-Australian media professionals at both managerial and staff levels as well as conducted a longitudinal ethnographic observation with more than 200 Australia-based WeChat Official Accounts that translate news stories for the Chinese diaspora. The article argues that in Australia affective news on WeChat is the news story that conveys emotional resonance to Chinese migrant readers; it is predominantly produced by Chinese female little editors who work as affective labor. The employment of affective labor, that is, Chinese female international students or postgraduates, has led to the concentration of precarity, exploitation, and alienation among the groups of Chinese female little editors who are vulnerably exposed to the double exclusion coming from both neoliberalism in Australia’s dominant society and patriarchal normativity embedded in the Chinese migrant economy. The research findings shed light on the intensifying social inequality based on one’s race, ethnicity, gender, and social class that has been imposed and further normalized by digital technologies.","PeriodicalId":47920,"journal":{"name":"Social Media + Society","volume":" ","pages":""},"PeriodicalIF":5.2,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47122732","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Artificial Intelligence and Democracy: A Conceptual Framework","authors":"Andreas Jungherr","doi":"10.1177/20563051231186353","DOIUrl":"https://doi.org/10.1177/20563051231186353","url":null,"abstract":"The success and widespread deployment of artificial intelligence (AI) have raised awareness of the technology’s economic, social, and political consequences. Each new step in the development and application of AI is accompanied by speculations about a supposedly imminent but largely fictional artificial general intelligence (AGI) with (super-)human capacities, as seen in the unfolding discourse about capabilities and impact of large language models (LLMs) in the wake of ChatGPT. These far-reaching expectations lead to a discussion on the societal and political impact of AI that is largely dominated by unfocused fears and enthusiasms. In contrast, this article provides a framework for a more focused and productive analysis and discussion of AI’s likely impact on one specific social field: democracy. First, it is necessary to be clear about the workings of AI. This means differentiating between what is at present a largely imaginary AGI and narrow artificial intelligence focused on solving specific tasks. This distinction allows for a critical discussion of how AI affects different aspects of democracy, including its effects on the conditions of self-rule and people’s opportunities to exercise it, equality, the institution of elections, and competition between democratic and autocratic systems of government. This article shows that the consequences of today’s AI are more specific for democracy than broad speculation about AGI capabilities implies. Focusing on these specific aspects will account for actual threats and opportunities and thus allow for better monitoring of AI’s impact on democracy in an interdisciplinary effort by computer and social scientists.","PeriodicalId":47920,"journal":{"name":"Social Media + Society","volume":" ","pages":""},"PeriodicalIF":5.2,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44129865","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Bringing Bourdieu to a Content Farm: Social Media Production Fields and the Cultural Economy of Attention","authors":"A. Mears","doi":"10.1177/20563051231193027","DOIUrl":"https://doi.org/10.1177/20563051231193027","url":null,"abstract":"Attention is a valuable and scarce resource in the online “attention economy.” But not all attention is equally valuable. This article advances a relational theory of the value of attention by situating social media content production as a field. I draw from an ethnography of a “content farm” and interviews with 60 creators who make highly-paid but low-status entertainment videos designed to go viral on Facebook, as well as on SnapChat, TikTok, and YouTube. I propose an inverse relationship between status and reach: higher reach may pose risks to a creator’s status and reputation. Furthermore, in pursuit of the highest possible reach, viral creators construct situational authenticity, rather than personal authenticity, and they relate to their audiences antagonistically, in contrast to existing studies of influencers. How creators seek attention, from whom, and with what conversion strategies, I argue, depends upon their location in a cultural field because online audiences exist in a hierarchy of perceived social worth.","PeriodicalId":47920,"journal":{"name":"Social Media + Society","volume":" ","pages":""},"PeriodicalIF":5.2,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45706786","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jakob Baek Kristensen, Frederik Møller Henriksen, Eva Mayerhöffer
{"title":"Did COVID-19 Blur Partisan Boundaries? A Comparison of Partisan Affinity and Source Heterophily in Online Alternative News-Sharing Networks Before and During the COVID-19 Pandemic","authors":"Jakob Baek Kristensen, Frederik Møller Henriksen, Eva Mayerhöffer","doi":"10.1177/20563051231192963","DOIUrl":"https://doi.org/10.1177/20563051231192963","url":null,"abstract":"This study explores partisan and group heterophily within cross-platform online communities that share alternative news media content in Denmark, Sweden, Germany, and Austria. The analysis is related to the emergence of anti-systemic cross-partisan counter-publics in Europe that have gained momentum with the outbreak of COVID-19 and the subsequent resistance against government restrictions. Comparing two periods (before and after the outbreak of COVID-19), we investigate whether these developments foster cross-partisan information sharing in online communities that form around right-wing, left-wing, and anti-systemic alternative news media content. Drawing on a network-analytical approach, we study networks formed around URL sharing of alternative news content across Facebook, Instagram, Twitter, Reddit, Telegram, TikTok, YouTube, and VKontakte. Data include 30 million social media posts from January 2019 to September 2021. The results show that overall source heterophily in online alternative news networks increases slightly with the COVID-19 pandemic, mainly due to the increased proliferation of anti-system news. This increase is, however, not an expression of a more profound collapse of bi-partisan, left-right cleavages and is contingent on country contexts. Except for the time of the initial outbreak, the overall sharing of COVID-19-related content tends to increase rather than decrease partisan homophily. Finally, the results show that non-bi-partisan, anti-system media have had a significant effect on alternative media information ecosystems during the COVID-19 pandemic.","PeriodicalId":47920,"journal":{"name":"Social Media + Society","volume":" ","pages":""},"PeriodicalIF":5.2,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47473447","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}