Journal of Enterprise Information Management最新文献

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Assessing the impact of digital service innovation (DSI) on business performance: the mediating effect of Artificial Intelligence (AI) 评估数字服务创新(DSI)对企业绩效的影响:人工智能(AI)的中介效应
IF 6.5 3区 管理学
Journal of Enterprise Information Management Pub Date : 2024-10-22 DOI: 10.1108/jeim-02-2024-0095
Juan Carlos Monroy-Osorio
{"title":"Assessing the impact of digital service innovation (DSI) on business performance: the mediating effect of Artificial Intelligence (AI)","authors":"Juan Carlos Monroy-Osorio","doi":"10.1108/jeim-02-2024-0095","DOIUrl":"https://doi.org/10.1108/jeim-02-2024-0095","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The research aims to explore the dynamic relationship between digital service innovation (DSI), artificial intelligence (AI) and business performance (BPer) in service-based models with a focus on how AI-enhanced insights from service use and customer feedback can strengthen business strategies. The aims are to show that DSI and AI are key to driving growth and efficiency in the digital economy and to underscore AI’s role in utilizing contextual data to improve decision-making and business outcomes.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The study uses general structural equation modeling to analyze Spanish manufacturing firms, focusing on medium-sized enterprises and including both business-to-business and business-to-consumer orientations. Data are drawn from the Iberian Balance Analysis System [Sistema de Análisis de Balances Ibéricos (SABI)] database, complemented by a Qualtrics survey to assess the integration of AI in decision-making processes. The methodology is designed to evaluate the interplay between DSI, AI and BPer, with the aim of identifying actionable insights for service-based business orientations.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p> The study clarifies the relationships between DSI, AI and BPer, providing new theoretical and empirical insights. The findings confirm DSI's direct positive impact on performance and suggest AI’s nuanced mediating role, emphasizing the need for strategic DSI-AI integration in manufacturing firms for enhanced performance.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p> The research explains the synergistic bond between DSI and AI in boosting BPer and discovering how by-product data can be transformed into strategic insights.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p> This study advises manufacturing sector leaders to integrate DSI and AI for enhanced performance and competitive advantage, emphasizing the value of high-quality, contextual data for AI learning and decision-making.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p> Researchers will observe that the study confirms the positive impact of DSI on BPer, while also highlighting the significant role of AI in enhancing this effect.</p><!--/ Abstract__block -->","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"24 1","pages":""},"PeriodicalIF":6.5,"publicationDate":"2024-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142451393","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Organisational cyber resilience: a heuristic for bridging foundations and applications 组织网络复原力:连接基础与应用的启发式方法
IF 6.5 3区 管理学
Journal of Enterprise Information Management Pub Date : 2024-10-09 DOI: 10.1108/jeim-06-2023-0317
Mark-Paul Sallos, Alexeis Garcia Perez, Anca Bocanet
{"title":"Organisational cyber resilience: a heuristic for bridging foundations and applications","authors":"Mark-Paul Sallos, Alexeis Garcia Perez, Anca Bocanet","doi":"10.1108/jeim-06-2023-0317","DOIUrl":"https://doi.org/10.1108/jeim-06-2023-0317","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The drive for digitalisation has increased the scope of cyber threats which can exploit the growing footprint of information and communication technology infrastructure supporting modern societies. Despite substantial interest and efforts in researching and building organisational cyber resilience, the resulting body of work is heterogeneous and has yet to reach maturity. This paper aims to address the gap in the conceptualisation of cyber resilience in academic and practice-oriented grey literature.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>In this conceptual paper, we firstly seek to explore the available foundations of resilience as a construct and consider how these can be applied to organisational cybersecurity. To that aim, this study employs a targeted literature review approach, incorporating systematic elements to ensure rigour. Literature was identified through comprehensive searches in key academic databases, reference chaining and expert recommendations. Articles were selected based on relevance and contribution to the field, resulting in a thematic analysis to identify gaps and propose a heuristic model for cyber resilience. With this approach, we aim to position the emerging view of cyber resilience relative to risk analysis, while highlighting its domain of “conceptual comparative advantage” – the types of applications it is best suited to address. Finally, a high-level heuristic model for cyber resilience is proposed, which functions across the relevant policy, strategy and operational dimensions while also considering its relationship with cyber risk management.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>A conceptual model for organisational cyber resilience is proposed which helps position and frame research contributions in this domain relative to risk analysis, highlighting its domain of comparative advantage. The model integrates policy, strategy and operational dimensions, in a manner conducive to bridging foundations and applications of the concept of cyber risk management. The proposed model provides a critical point of reference to evaluate individual models, frameworks and tools.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This paper is a pioneering effort to overcome the current gaps between conceptual and practical views of cyber resilience. It proposes a new, risk-aligned view of the concept of cyber resilience and provides a structural foundation for further research and practice in the field.</p><!--/ Abstract__block -->","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"24 1","pages":""},"PeriodicalIF":6.5,"publicationDate":"2024-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142384365","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A dynamic capability perspective on the impact of big data analytics and enterprise architecture on innovation: an empirical study 从动态能力角度看大数据分析和企业架构对创新的影响:实证研究
IF 6.5 3区 管理学
Journal of Enterprise Information Management Pub Date : 2024-10-08 DOI: 10.1108/jeim-01-2024-0059
Sunil Pathak, Venkataraghavan Krishnaswamy, Mayank Sharma
{"title":"A dynamic capability perspective on the impact of big data analytics and enterprise architecture on innovation: an empirical study","authors":"Sunil Pathak, Venkataraghavan Krishnaswamy, Mayank Sharma","doi":"10.1108/jeim-01-2024-0059","DOIUrl":"https://doi.org/10.1108/jeim-01-2024-0059","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The prevailing conceptualization of information system (IS) capabilities, rooted in the resource-based view (RBV) framework, tends to focus on unique firm resources. In the digital age, as emphasized by dynamic capabilities (DC), resource reconfiguration is critical in maintaining strategic advantage. This paper focuses on big data analytics capabilities (BDAC) from a DC perspective to present a novel conceptualization of BDAC–DC. We examine its effects on product, business model and business process innovation, including the effects of enterprise architecture (EA) on the BDAC business model innovation relationship.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This research presents a novel DC-based BDAC conceptualization, operationalized as a hierarchical construct. A survey-based approach is used for data collection and data analysis is done using partial least squares structural equation modeling (PLS-SEM).</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The novel conceptualization and the effects of BDAC DC on BDA sensing-seizing and reconfiguration capacities support BDAC’s functional and evolutionary roleplay. Empirical results confirm the positive effects of BDAC–DC on first-order value targets (innovation) and the moderating effects of EA.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>The novel BDAC–DC conceptualization has several implications for BDAC, DC, EA and business value research. Practicing managers must adopt a multifaceted approach to BDAC development by considering non-technical and organizational factors, collaborate with their business counterparts to explore unique big data ideas, initiate proof-of-concept projects to secure support and allocate resources synchronously, considering a multidimensional view of the process, product and business model innovation.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>Practicing managers must adopt a multifaceted approach to BDAC development by considering non-technical and organizational factors, collaborate with their business counterparts to explore unique big data ideas, initiate proof-of-concept projects to secure support and allocate resources synchronously, considering a multidimensional view of the process, product and business model innovation for synergistic outcomes.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>To the best of our knowledge, this research is the first attempt toward DC-based BDAC conceptualization, empirical validation of first-order effects on various forms of innovation and the often-overlooked role of critical EA capability.</p><!--/ Abstract__block -->","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"1 1","pages":""},"PeriodicalIF":6.5,"publicationDate":"2024-10-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142384073","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Examining the nexus between technostress and turnover intention: the moderating influence of PsyCap in Indian information management contexts 研究技术压力与离职意向之间的关系:印度信息管理背景下心理素质的调节作用
IF 6.5 3区 管理学
Journal of Enterprise Information Management Pub Date : 2024-09-30 DOI: 10.1108/jeim-08-2023-0434
Indu Sharma, Vivek Tiwari, Shivam Gupta, Nripendra P. Rana
{"title":"Examining the nexus between technostress and turnover intention: the moderating influence of PsyCap in Indian information management contexts","authors":"Indu Sharma, Vivek Tiwari, Shivam Gupta, Nripendra P. Rana","doi":"10.1108/jeim-08-2023-0434","DOIUrl":"https://doi.org/10.1108/jeim-08-2023-0434","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The recent pandemic (COVID-19) and the continuous ICT advancements have resulted in increased levels of technostress. On this basis, the present work tried to explore how technostress influences employees’ turnover intention with the mediation of work-exhaustion. Deploying the theoretical lens of job demands-resources theory, the authors also aim to investigate the part that positive psychological capital (PsyCap) has to play as a moderator in between technostress and work-exhaustion.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The study utilizes a time-lagged methodological design; data was gathered from 544 Indian IT employees. Additionally, PLS-SEM was used to carry out the aforementioned moderation-mediation analysis.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>All the hypotheses proposed were confirmed. It was found that technostress significantly impacts employees’ turnover intention. Additionally, work-exhaustion does mediate the relationship between technostress and employees’ turnover intention. Furthermore, PsyCap did play the role of a moderator between Technostress and work-exhaustion.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>This paper provides an augmented understanding of technostress in IT organizations and highlights the role of personal resources in aiding employees’ to deal with technostress.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study is one of the early studies to highlight the role of positive psychological capital in mitigating the impact of technology-induced exhaustion and employees’ turnover intention.</p><!--/ Abstract__block -->","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"25 1","pages":""},"PeriodicalIF":6.5,"publicationDate":"2024-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142328961","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Investigating supply chain resilience in digital car sharing enterprises: a case study from Turkey 调查数字汽车共享企业的供应链弹性:土耳其案例研究
IF 6.5 3区 管理学
Journal of Enterprise Information Management Pub Date : 2024-09-10 DOI: 10.1108/jeim-08-2023-0440
Saliha Karadayi-Usta, Cigdem Kadaifci
{"title":"Investigating supply chain resilience in digital car sharing enterprises: a case study from Turkey","authors":"Saliha Karadayi-Usta, Cigdem Kadaifci","doi":"10.1108/jeim-08-2023-0440","DOIUrl":"https://doi.org/10.1108/jeim-08-2023-0440","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The purpose of this study is to extract factors enabling the digital car sharing enterprises' supply chain resilience (SCR), to interpret different factor prioritizations in terms of industry representatives’ assessments and specialties, and to discuss the results by applying and comparing different ranking techniques.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>To achieve the purpose, the factors were identified via an in-depth systematic literature review, and next, these factors were examined by industry representatives to gather the decision matrices, then analytic hierarchy process (AHP) and measuring attractiveness by a categorical based evaluation technique (MACBETH) were applied separately to model the decision problem, and finally the findings were interpreted with different participants’ perspectives.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The findings revealed that the AHP and MACBETH provide nearly identical rankings in terms of main factors by implying the significance of the triple bottom line of sustainability. Therefore, the economic, social, and environmental dimensions of sustainability should be accomplished to obtain a resilient digital car sharing enterprise supply chain. In addition, readiness and agility are the other important factors affecting the enterprises’ resilience, and finally, although digitalization seemed to be the least important one, its sub-factor emerged at the top of the ranking list.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>Up to the authors’ knowledge, this is the first study in the literature that focuses on the SCR of car sharing companies, a particular type of digital enterprise, and uses AHP and MACBETH to examine the important factors that might affect the SCR of these companies. Practitioners should take the findings of both methods into account when evaluating the results and determine the short- and long-term strategies accordingly.</p><!--/ Abstract__block -->","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"31 1","pages":""},"PeriodicalIF":6.5,"publicationDate":"2024-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142143902","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Harvesting success: Metaverse adoption in agriculture sector as a sustainable business strategy 收获成功:农业部门采用元数据作为可持续的商业战略
IF 6.5 3区 管理学
Journal of Enterprise Information Management Pub Date : 2024-09-06 DOI: 10.1108/jeim-10-2023-0536
Bishal Dey Sarkar, Vipulesh Shardeo, Umar Bashir Mir, Himanshi Negi
{"title":"Harvesting success: Metaverse adoption in agriculture sector as a sustainable business strategy","authors":"Bishal Dey Sarkar, Vipulesh Shardeo, Umar Bashir Mir, Himanshi Negi","doi":"10.1108/jeim-10-2023-0536","DOIUrl":"https://doi.org/10.1108/jeim-10-2023-0536","url":null,"abstract":"&lt;h3&gt;Purpose&lt;/h3&gt;\u0000&lt;p&gt;The disconnect between producers and consumers is a fundamental issue causing irregularities, inefficiencies and leakages in the agricultural sector, leading to detrimental impacts on all stakeholders, particularly farmers. Despite the potential benefits of Metaverse technology, including enhanced virtual representations of physical reality and more efficient and sustainable crop and livestock management, research on its impact in agriculture remains scarce. This study aims to address this gap by identifying the critical success factors (CSFs) for adopting Metaverse technology in agriculture, thereby paving the way for further exploration and implementation of innovative technologies in the agricultural sector.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Design/methodology/approach&lt;/h3&gt;\u0000&lt;p&gt;The research employed integrated methodology to identify and prioritise critical success criteria for Metaverse adoption in the agricultural sector. By adopting a mixed-method technique, the study identified a total of 15 CSFs through a literature survey and expert consultation, focusing on agricultural and technological professionals and categorising them into three categories, namely “Technological”, “User Experience” and “Intrinsic” using Kappa statistics. Further, the study uses grey systems theory and the Ordinal Priority Approach to prioritise the CSFs based on their weights.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Findings&lt;/h3&gt;\u0000&lt;p&gt;The study identifies 15 CSFs essential for adopting Metaverse technology in the agricultural sector. These factors are categorised into Technological, User Experience-related and Intrinsic. The findings reveal that the most important CSFs for Metaverse adoption include market accessibility, monetisation support and integration with existing systems and processes.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Practical implications&lt;/h3&gt;\u0000&lt;p&gt;Identifying CSFs is essential for successful implementation as a business strategy, and it requires a collaborative effort from all stakeholders in the agriculture sector. The study identifies and prioritises CSFs for Metaverse adoption in the agricultural sector. Therefore, this study would be helpful to practitioners in Metaverse adoption decision-making through a prioritised list of CSFs in the agricultural sector.&lt;/p&gt;&lt;!--/ Abstract__block --&gt;\u0000&lt;h3&gt;Originality/value&lt;/h3&gt;\u0000&lt;p&gt;The study contributes to the theory by integrating two established theories to identify critical factors for sustainable agriculture through Metaverse adoption. It enriches existing literature with empirical evidence specific to agriculture, particularly in emerging economies and reveals three key factor categories: technological, user experience-related and intrinsic. These categories provide a foundational lens for exploring the impact, relevance and integration of emerging technologies in the agricultural sector. The findings of this research can help policymakers, farmers and technology providers encourage adopting Metaverse tec","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"146 1","pages":""},"PeriodicalIF":6.5,"publicationDate":"2024-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142130693","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Assessing credibility in eWOM: a meta-analysis using the heuristic-systematic model 评估网络口碑的可信度:利用启发式系统模型进行荟萃分析
IF 6.5 3区 管理学
Journal of Enterprise Information Management Pub Date : 2024-09-02 DOI: 10.1108/jeim-01-2024-0027
Sumedha Chauhan, Parul Gupta
{"title":"Assessing credibility in eWOM: a meta-analysis using the heuristic-systematic model","authors":"Sumedha Chauhan, Parul Gupta","doi":"10.1108/jeim-01-2024-0027","DOIUrl":"https://doi.org/10.1108/jeim-01-2024-0027","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The current research delves into how different cues in messages (such as argument quality, usefulness and informativeness) and cues related to the source (such as credibility and expertise) contribute to the perceived credibility of electronic word-of-mouth (eWOM). The investigation also explores whether source cues influence the overall impact of message cues.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study synthesizes findings from 100 previous empirical works through the application of meta-analysis.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The outcomes affirm the presence of both systematic and heuristic processing, the additive effects of both message and source cues and the bias effects of source cues. Moreover, the study identifies a connection between eWOM credibility and behavioral intention. Expanding on this, the research discovers that users’ tendency to avoid uncertainty moderates the impact of message and source cues on their judgment of eWoM credibility.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The research contributes to the eWOM literature by providing a heuristic-systematic model of eWoM credibility judgments. It provides new insights for online sellers, who can benefit from eWoM by fostering potential buyers' behavioral intention to purchase.</p><!--/ Abstract__block -->","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"30 1","pages":""},"PeriodicalIF":6.5,"publicationDate":"2024-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142101056","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
An AHP-based evaluation framework for automotive stamping suppliers 基于 AHP 的汽车冲压件供应商评估框架
IF 6.5 3区 管理学
Journal of Enterprise Information Management Pub Date : 2024-08-30 DOI: 10.1108/jeim-07-2023-0392
Ercan Emin Cihan, Özgür Kabak
{"title":"An AHP-based evaluation framework for automotive stamping suppliers","authors":"Ercan Emin Cihan, Özgür Kabak","doi":"10.1108/jeim-07-2023-0392","DOIUrl":"https://doi.org/10.1108/jeim-07-2023-0392","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to establish a robust evaluation framework for suppliers within the automotive supply chain, specifically in the stamping sector. The primary objectives are to elucidate the performance criteria of suppliers, identify indicators and scales for measuring these criteria and find the importance of the criteria.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The evaluation framework comprises a criteria hierarchy and indicators developed based on the evaluation criteria of major automotive manufacturers. Specific indicators and measurement scales are recommended for assessing suppliers. Importance weights for the criteria are assigned based on the input of nine experts using the Analytic Hierarchy Process (AHP). Finally, four sheet metal stamping tooling (SMST) suppliers are evaluated by four specialists using the proposed evaluation framework.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The study introduces a novel classification of criteria, encompassing financial and commercial perspectives, delivery capability, supplier facility and cultural approaches and business process necessities. The findings underscore the significance of financial and commercial stability in the selection of SMST suppliers, emphasizing their role in mitigating risks associated with disruptions, bankruptcies and unforeseen events. Additionally, several SMST evaluation factors identified in this study contribute to the development of resilience capabilities, highlighting the crucial importance of their inclusion and assessment in the proposed evaluation framework.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This research presents a comprehensive model for evaluating SMST suppliers, which tackles the multidisciplinary challenges within the automotive supply chain. Given the inadequacy or nonexistence of current SMTS selection models, this study bridges the gap by exploring potential and necessary criteria, alongside 116 specific indicators and measurement scales.</p><!--/ Abstract__block -->","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"66 1","pages":""},"PeriodicalIF":6.5,"publicationDate":"2024-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142090081","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
An integrated group decision support framework utilizing Pythagorean fuzzy DEMATEL–CoCoSo approach for medicine cold chain logistics provider selection 利用毕达哥拉斯模糊 DEMATEL-CoCoSo 方法选择医药冷链物流供应商的综合群体决策支持框架
IF 6.5 3区 管理学
Journal of Enterprise Information Management Pub Date : 2024-08-23 DOI: 10.1108/jeim-04-2022-0102
Wenyao Niu, Yuan Rong, Liying Yu
{"title":"An integrated group decision support framework utilizing Pythagorean fuzzy DEMATEL–CoCoSo approach for medicine cold chain logistics provider selection","authors":"Wenyao Niu, Yuan Rong, Liying Yu","doi":"10.1108/jeim-04-2022-0102","DOIUrl":"https://doi.org/10.1108/jeim-04-2022-0102","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The purpose of this study is to establish a synthetic group decision framework based on the Pythagorean fuzzy (PF) set to select the optimal medicine cold chain logistics provider (MCCLP). Fierce market competition makes enterprises must constantly improve every link in the process of enterprise sustainable development. The evaluation of MCCLP in pharmaceutical enterprises is an important link to enhance the comprehensive competitiveness. Because of the fuzziness of expert cognition and the complexity of the decision procedure, PF set can effectively handle the uncertainty and ambiguity in the process of multi-criteria group decision decision-making (MCGDM).</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This paper develops an integrated group decision framework through combining the Decision-Making Trial and Evaluation Laboratory (DEMATEL) technique and combined compromise solution (CoCoSo) approach to select a satisfactory MCCLP within PF circumstances. First, the PF set is used to process the ambiguity and uncertainty of the cognition ability of experts. Second, a novel PF knowledge measure is propounded to measure the vagueness of the PF set. Third, a comprehensive criterion weight determination technique is developed through aggregating subjective weights attained utilizing the PF DEMATEL approach and objective weight deduced by knowledge measure method. Furthermore, an integrated MCGDM approach based on synthetic weight and CoCoSo method is constructed.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The outcomes of sensibility analysis and comparison investigation show that the suggested decision framework can help decision experts to choose a satisfactory MCCLP scientifically and reasonably. Accordingly, the propounded comprehensive decision framework can be recommended to enterprises and organizations to assess the MCCLP for their improvement of core competitiveness.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>MCCLP selection is not only momentous for pharmaceutical enterprises to improve transportation quality and ensure medicine safety but also provides a strong guarantee for enterprises to improve their core competitiveness. Nevertheless, enterprises face certain challenges due to the uncertainty of the assessment environment as well as human cognition in the process of choosing a satisfactory MCCLP. PF set possesses a formidable capability to address the uncertainty and imprecision information in the process of MCGDM. Therefore, pharmaceutical enterprises can implement the proposed method to evaluate the suppliers to further improve the comprehensive profit of enterprises.</p><!--/ Abstract__block -->","PeriodicalId":47889,"journal":{"name":"Journal of Enterprise Information Management","volume":"103 1","pages":""},"PeriodicalIF":6.5,"publicationDate":"2024-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142045615","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Continuous intention usage of artificial intelligence enabled digital banks: a review of expectation confirmation model 人工智能数字银行的持续使用意向:期望确认模型评述
IF 6.5 3区 管理学
Journal of Enterprise Information Management Pub Date : 2024-07-29 DOI: 10.1108/jeim-11-2023-0617
Puneett Bhatnagr, Anupama Rajesh, Richa Misra
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