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Does corporate green innovation unlock financial doors? The mediating role of environmental performance 企业绿色创新能否打开金融大门?环境绩效的中介作用
IF 4.2
European Business Review Pub Date : 2024-09-20 DOI: 10.1108/ebr-01-2024-0048
Mohammad A.A. Zaid, Ayman Issa, Fitim Deari, Ploypailin Kijkasiwat, Vijay Kumar
{"title":"Does corporate green innovation unlock financial doors? The mediating role of environmental performance","authors":"Mohammad A.A. Zaid, Ayman Issa, Fitim Deari, Ploypailin Kijkasiwat, Vijay Kumar","doi":"10.1108/ebr-01-2024-0048","DOIUrl":"https://doi.org/10.1108/ebr-01-2024-0048","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to respond to the latest research calls to precisely revisit the nexus between corporate green innovation (CGI) and financial decisions through deeply investigating the mediating effect of corporate environmental performance measured by the effectiveness of emission reduction.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study analyzes nonfinancial-listed firms on the Australian Securities Exchange from 2002 to 2019 using multiple regression analysis on a panel data set. Initially, different static panel data approaches were used. To account for the potential endogeneity issue and generate robust outcomes, the authors apply the one-step system generalized method of moment, two-stage least squares and lagged model approaches.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The results provide a clear indication that the practices of green innovation can favorably contribute to the level of environmental performance, which in turn affect the firm’s ability in opening the new financial doors and shape solid capital structure. In this context, the effective environmental performance fully mediates the nexus between CGI and capital structure of a firm. More importantly, the outcomes are robust and coherent across different estimation techniques.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The originality of this study lies in its utilization of mediation analysis to explore the relationship between CGI and a firm's financial structure. This approach distinguishes it from previous research by offering a thorough and nuanced understanding of how green innovation practices influence the financing decisions of a firm.</p><!--/ Abstract__block -->","PeriodicalId":47867,"journal":{"name":"European Business Review","volume":null,"pages":null},"PeriodicalIF":4.2,"publicationDate":"2024-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142257253","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Challenges and strategies of gamification in family businesses: the moderating effects of supervision and engagement 家族企业游戏化的挑战和策略:监督和参与的调节作用
IF 4.2
European Business Review Pub Date : 2024-09-17 DOI: 10.1108/ebr-06-2024-0187
Daniel Mandel Gandrita, Ana Gandrita, David Pascoal Rosado
{"title":"Challenges and strategies of gamification in family businesses: the moderating effects of supervision and engagement","authors":"Daniel Mandel Gandrita, Ana Gandrita, David Pascoal Rosado","doi":"10.1108/ebr-06-2024-0187","DOIUrl":"https://doi.org/10.1108/ebr-06-2024-0187","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This paper aims to unravel how family businesses can harness the power of gamification and to illuminate the hurdles that obstruct this path to success. The research identifies these challenges providing valuable insights into the application of gamification in family businesses and the role of supervision and engagement as moderator variables in this relationship.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Using a structural modeling approach in a qualitative research methodology, the authors collected responses from <em>n</em> = 200 participants. The results were analyzed using Spearman’s test and multiple linear regression.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The research findings reveal that family businesses need to carefully redefine costs when introducing gamification, considering both fixed and variable expenses. The moderating effects of supervision are crucial for user evolution and the correlation, while user engagement influences user and useability experience. Additionally, a positive attitude enhances engagement. Finally, the five key challenges lead to difficulties when implementing gamification strategies.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>This research provides valuable insights for the literature on gamification and family business and offers practical guidance for family business owners seeking to introduce a tailored value proposition adapted to their unique organizational needs and challenges.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>A novel approach is proposed which, through the integration of gamification strategies with family business dynamics, explores the unique challenges and opportunities that arise within this context. By focusing specifically on family businesses, this study highlights how generational differences, ownership structures and cultural resistance can impact the successful implementation of gamification.</p><!--/ Abstract__block -->","PeriodicalId":47867,"journal":{"name":"European Business Review","volume":null,"pages":null},"PeriodicalIF":4.2,"publicationDate":"2024-09-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142257254","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Empowering waqf (Islamic endowment) entrepreneurs: a study of the key motivational factors underlying waqf-based entrepreneurship in Indonesia 增强宗教基金(伊斯兰捐赠)企业家的能力:印度尼西亚基于宗教基金的创业精神的关键激励因素研究
IF 4.2
European Business Review Pub Date : 2024-09-17 DOI: 10.1108/ebr-11-2023-0342
Rindawati Maulina, Wawan Dhewanto, Taufik Faturohman, Imam Nur Azis
{"title":"Empowering waqf (Islamic endowment) entrepreneurs: a study of the key motivational factors underlying waqf-based entrepreneurship in Indonesia","authors":"Rindawati Maulina, Wawan Dhewanto, Taufik Faturohman, Imam Nur Azis","doi":"10.1108/ebr-11-2023-0342","DOIUrl":"https://doi.org/10.1108/ebr-11-2023-0342","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to examine the understudied topic of Islamic entrepreneurship by adapting the framework of <em>waqf</em>-based entrepreneurship to identify the crucial factors driving <em>waqf</em>-based entrepreneurs’ motivation.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>A partial least squares structural equation model was used to validate the hypotheses, and in-depth interviews were conducted to gain deeper insights into the findings.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The key findings revealed that self-commitment, entrepreneurial skills and family support exert a significant and positive influence on <em>waqf</em>preneurs’ motivation to engage in <em>waqf</em>-based entrepreneurship, with self-commitment playing a mediating role between self-actualisation and <em>waqf</em>preneurial motivation. Additionally, the study proposes categorisations of <em>waqf</em>preneurs based on the volume of <em>waqf</em> funds managed; their capacity to execute <em>waqf</em>-based entrepreneurship; and institutional performance metrics.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>The limited sample size restricts the generalisability of the study. Future research should use a larger sample to generate more broadly applicable results. In addition, the methodology can be replicated in other countries to identify new factors influencing <em>waqf</em>preneurs’ motivation or to uncover aspects not explored in this research. Future studies could also use qualitative methodologies such as grounded theory, ethnography or case studies. This would allow for a deeper exploration of motivational factors not yet captured, directly from the lived experiences of <em>waqf</em>preneurs/nazhirs.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The study provides evidence of the key factors that influence <em>waqf</em>-based entrepreneurship, contributing to the literature on entrepreneurship and <em>waqf</em>. It also offers valuable insights for the government and other stakeholders into strategies to motivate <em>waqf</em>-based entrepreneurs, ultimately fostering the development of <em>waqf</em> assets, value creation and sustainable <em>waqf</em> benefit distribution.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The study aims to address the lack of research on Islamic entrepreneurship by specifically modifying the framework of <em>waqf</em>-based entrepreneurship to investigate the key factors that influence individuals’ motivation to conduct <em>waqf</em>-based entrepreneurship and management activities.</p><!--/ Abstract__block -->","PeriodicalId":47867,"journal":{"name":"European Business Review","volume":null,"pages":null},"PeriodicalIF":4.2,"publicationDate":"2024-09-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142257255","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Sustainability and software development projects: leadership, core self-evaluation and empowerment as critical success factors 可持续性与软件开发项目:领导力、核心自我评价和授权是成功的关键因素
IF 4.2
European Business Review Pub Date : 2024-09-10 DOI: 10.1108/ebr-12-2023-0387
Katarzyna Piwowar-Sulej, Qaisar Iqbal
{"title":"Sustainability and software development projects: leadership, core self-evaluation and empowerment as critical success factors","authors":"Katarzyna Piwowar-Sulej, Qaisar Iqbal","doi":"10.1108/ebr-12-2023-0387","DOIUrl":"https://doi.org/10.1108/ebr-12-2023-0387","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The purpose of this paper is to integrate job demands–resources theory with core self-evaluation theory to examine how and when sustainable project leadership stimulates sustainable project performance. Psychological empowerment is used as a mechanism between sustainable project leadership and sustainable project performance, whereas core self-evaluation acts as a moderator between sustainable project leadership and psychological empowerment.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study adopts a time-lagged two-phase approach to collecting data from 257 software engineers working in medium-sized and large companies in the Polish financial sector.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>This study reveals the direct and indirect (through psychological empowerment) effects of sustainable project leadership on sustainable project performance. It also confirms that the “sustainable project leadership–psychological empowerment” relationship strengthens with increasing level of project team members’ core self-evaluation.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This article explores a unique research framework. It significantly enriches the literature on sustainable project management, increasing the understanding of effective leadership practices that address the needs of software engineering teams to support sustainable project performance.</p><!--/ Abstract__block -->","PeriodicalId":47867,"journal":{"name":"European Business Review","volume":null,"pages":null},"PeriodicalIF":4.2,"publicationDate":"2024-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142222244","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Identifying enablers for the successful deployment of prescriptive analytics – a multiple case study 确定成功部署规范性分析的有利因素 - 多案例研究
IF 4.2
European Business Review Pub Date : 2024-08-29 DOI: 10.1108/ebr-08-2023-0253
Marjut Hirvonen, Katri Kauppi, Juuso Liesiö
{"title":"Identifying enablers for the successful deployment of prescriptive analytics – a multiple case study","authors":"Marjut Hirvonen, Katri Kauppi, Juuso Liesiö","doi":"10.1108/ebr-08-2023-0253","DOIUrl":"https://doi.org/10.1108/ebr-08-2023-0253","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Although it is commonly agreed that prescriptive analytics can benefit organizations by enabling better decision-making, the deployment of prescriptive analytics tools can be challenging. Previous studies have primarily focused on methodological issues rather than the organizational deployment of analytics. However, successful deployment is key to achieving the intended benefits of prescriptive analytics tools. Therefore, this study aims to identify the enablers of successful deployment of prescriptive analytics.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The authors examine the enablers for the successful deployment of prescriptive analytics through five organizational case studies. To provide a comprehensive view of the deployment process, each case includes interviews with users, managers and top management.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The findings suggest the key enablers for successful analytics deployment are strong leadership and management support, sufficient resources, user participation in development and a common dialogue between users, managers and top management. However, contrary to the existing literature, the authors found little evidence of external pressures to develop and deploy analytics. Importantly, the success of deployment in each case was related to the similarity with which different actors within the organization viewed the deployment process. Furthermore, end users tended to highlight user participation, skills and training, whereas managers and top management placed greater emphasis on the importance of organizational changes.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The results will help practitioners ensure that key enablers are in place to increase the likelihood of the successful deployment of prescriptive analytics.</p><!--/ Abstract__block -->","PeriodicalId":47867,"journal":{"name":"European Business Review","volume":null,"pages":null},"PeriodicalIF":4.2,"publicationDate":"2024-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142222269","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Do all roads lead to Rome? CEO narcissism and the role of ethnic courtiers 条条大路通罗马?首席执行官的自恋和少数民族朝臣的作用
IF 4.2
European Business Review Pub Date : 2024-08-27 DOI: 10.1108/ebr-02-2024-0081
Luu Tien Dung
{"title":"Do all roads lead to Rome? CEO narcissism and the role of ethnic courtiers","authors":"Luu Tien Dung","doi":"10.1108/ebr-02-2024-0081","DOIUrl":"https://doi.org/10.1108/ebr-02-2024-0081","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Inspired by the internationalisation paths to prosperity of small and medium-sized enterprises (SMEs), where narcissistic leaders are diligent about organisations but also pursue their dark goals, this study aims to concurrently examine two avenues for the internationalisation of narcissistic leaders in SMEs concerning the function of team organisational citizenship behaviours (OCB): corporate social irresponsibility (CSI) and digital business model innovation (BMI).</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study utilised a quantitative design emphasising mature theory research, and data was analysed using multiple regression analysis and Hayes' process model. The data for this study was collected via surveys from 270 SMEs in Vietnam.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The study showed that narcissistic Chief Executive Officers (CEOs) can penetrate the global market profoundly by utilising both the righteous path, which is based on the power of the times via BMI, and the unethical path, CSI. However, team devotion via OCB can mitigate the unethical conduct of narcissistic CEOs.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The study endeavoured to find a path to internationalisation for SMEs in emerging markets with high economic openness and increasingly close connections with international markets, via two strategies for SMEs to conquer the international market more successfully, and with utilising the foundations of CEO narcissism and team citizenship behaviour.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study contributed to the theory of SME internationalisation by employing the resource-based view and upper-echelon theory, with the updated Uppsala model as its foundation.</p><!--/ Abstract__block -->","PeriodicalId":47867,"journal":{"name":"European Business Review","volume":null,"pages":null},"PeriodicalIF":4.2,"publicationDate":"2024-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142222268","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
From entrepreneurship to established business: duration, challenges and coping tactics according to resource providers and successful entrepreneurs 从创业到成熟企业:资源提供者和成功企业家眼中的持续时间、挑战和应对策略
IF 4.2
European Business Review Pub Date : 2024-08-27 DOI: 10.1108/ebr-11-2023-0350
José Osvaldo De Sordi, Wanderlei Lima de Paulo, Carlos Francisco Bitencourt Jorge, Bandiera Jeremias, André Rodrigues dos André
{"title":"From entrepreneurship to established business: duration, challenges and coping tactics according to resource providers and successful entrepreneurs","authors":"José Osvaldo De Sordi, Wanderlei Lima de Paulo, Carlos Francisco Bitencourt Jorge, Bandiera Jeremias, André Rodrigues dos André","doi":"10.1108/ebr-11-2023-0350","DOIUrl":"https://doi.org/10.1108/ebr-11-2023-0350","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This paper aims to explore the perception of successful entrepreneurs and resource providers regarding the minimum operational time necessary to legitimize an enterprise as an established company, as well as the tactics used by the entrepreneurs to minimize the distrust of society during this initial period of the life cycle of the organization.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Data collection from two groups: (i) interviews with 62 entrepreneurs and founders of established companies; and (ii) a questionnaire completed by 77 sales managers of companies that provide businesses with resources (they practice business-to-business). Regarding analyses: (i) to analyze information, this study applied the content analysis technique; and (ii) for data, this study applied the one-sample <em>t</em>-test, mean comparison <em>t</em>-test, Pearson’s correlation test, chi-square test of association, Mann–Whitney <em>U</em> test and correspondence analysis technique.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>In this study, a period of 42 months was identified for the legitimization of enterprises by society, in other words, the time necessary for enterprises to be recognized as an established company and a company of low risk by customers and resource providers. A set of managerial and behavioral actions practiced by successful entrepreneurs to face the difficulties they experience during the legitimization period was also identified.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>In addition to establishing a period of 42 months for the legitimization of an enterprise in the eyes of society, a set of 15 strategies used by successful entrepreneurs was identified to combat the prejudice associated with the youthfulness of their companies. Of these, 12 are linked to managerial actions and 3 to the entrepreneur’s behavior. It should be highlighted that eight of these strategies are innovative and have yet to be addressed in the literature on mitigating risks associated with the liability of newness principle.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The authors discuss the legitimization of enterprises based on the perception of actors who play a fundamental role regarding entrepreneurial action: resource providers for companies, customers and successful entrepreneurs. This is a triangulation of sources, as well as a triangulation of collected data and qualitative and quantitative techniques, which sought to ensure the accuracy and reliability of the information that resulted from this analytical process.</p><!--/ Abstract__block -->","PeriodicalId":47867,"journal":{"name":"European Business Review","volume":null,"pages":null},"PeriodicalIF":4.2,"publicationDate":"2024-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142222245","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The nexus of stewardship and sustainability in supply chains: revealing the impact of purchasing social responsibility on innovativeness and operation performance 供应链中管理与可持续性的关系:揭示采购社会责任对创新和运营绩效的影响
IF 4.2
European Business Review Pub Date : 2024-08-26 DOI: 10.1108/ebr-01-2024-0014
Dorsaf Zouari, Laurence Viale, Salomée Ruel, Klaas Stek
{"title":"The nexus of stewardship and sustainability in supply chains: revealing the impact of purchasing social responsibility on innovativeness and operation performance","authors":"Dorsaf Zouari, Laurence Viale, Salomée Ruel, Klaas Stek","doi":"10.1108/ebr-01-2024-0014","DOIUrl":"https://doi.org/10.1108/ebr-01-2024-0014","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The authors mobilise stewardship theory, which delves into trust and collaboration dynamics, advocating for long-term gains through actions beneficial to the broader community. Used as a fundamental framework to conceptualise the model, stewardship theory enhances the understanding of the effect of purchasing social responsibility (PSR) practices to foster innovativeness and performance through the supply chain (SC). This study aims to examine the relationship between PSR, SC innovativeness (SC-INNO) and SC operational performance (SCOP). In addition, the moderating effect of sustainability labels on these relationships will be studied.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Based on survey data from 177 organisations analysed through partial least square structural equation modelling, the results suggest that PSR has a positive and significant effect on SC-INNO and SCOP. In addition, SC-INNO plays a partial mediation role since the direct effect between PSR and SCOP is validated. Furthermore, the moderating effects of holding a sustainability label and industry type about PSR and SCOP are supported.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The results indicate a significant positive influence of PSR on both SC-INNO and operational performance. SC-INNO is found to partially mediate the PSR–SCOP relationship. Moreover, sustainability labels and industry type significantly moderate the effects of PSR on SCOP.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The findings extend stewardship theory into the sustainable purchasing and supply management field by providing empirical support for PSR as a reflection of stewardship behaviours by fostering innovation and performance throughout the SC.</p><!--/ Abstract__block -->","PeriodicalId":47867,"journal":{"name":"European Business Review","volume":null,"pages":null},"PeriodicalIF":4.2,"publicationDate":"2024-08-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142222246","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Value creation across organizational borders: towards a value gap theory 跨越组织边界的价值创造:迈向价值差距理论
IF 4.2
European Business Review Pub Date : 2024-08-16 DOI: 10.1108/ebr-02-2024-0086
David Eriksson, Per Hilletofth, Wendy Tate, Kim Hua Tan
{"title":"Value creation across organizational borders: towards a value gap theory","authors":"David Eriksson, Per Hilletofth, Wendy Tate, Kim Hua Tan","doi":"10.1108/ebr-02-2024-0086","DOIUrl":"https://doi.org/10.1108/ebr-02-2024-0086","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to explore and theorize value gaps within value chain management (VCM) by extending the service quality gap model to the context of global manufacturing value chains.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Drawing upon a case study of a small, family-owned Swedish furniture wholesaler, Alpha, this research adapts the service quality gap model and integrates it into the VCM framework. The investigation examines the value creation and delivery processes across a network of actors, highlighting how various gaps emerge at different stages of the value chain.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The study identifies and describes several value gaps, including those related to consumer understanding, manufacturing capabilities and coordination across the value chain. Value creation gaps arise from poor communication about consumer needs and product features, whereas value delivery gaps are mainly tied to manufacturing capacity and material restrictions. These gaps can result in misalignment between consumer expectations and the delivered value.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>Although this study provides insights into the emergence of value gaps, further research is needed to determine the magnitude and reduction strategies for these gaps. In addition, understanding how consumers evaluate new products remains a critical area for investigation.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The research highlights the significance of a coordinated approach to managing value creation and delivery processes. It underscores the need for companies to capture accurate consumer data, consider manufacturing capabilities and engage in effective coordination with various actors in the value chain.</p><!--/ Abstract__block -->\u0000<h3>Social implications</h3>\u0000<p>By addressing value gaps, companies can enhance consumer satisfaction and minimize potential dissatisfaction caused by misalignment between consumer expectations and delivered value. This, in turn, can lead to improved relationships with consumers and other actors within the value chain.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This research offers a novel perspective on value gaps in VCM, extending the service quality gap model to the realm of manufacturing. It underscores the importance of managing both value creation and delivery processes for enhancing competitive advantage in a global market.</p><!--/ Abstract__block -->","PeriodicalId":47867,"journal":{"name":"European Business Review","volume":null,"pages":null},"PeriodicalIF":4.2,"publicationDate":"2024-08-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142222270","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The impact of innovative leadership and total quality management in 21st-century banking: an empirical insight and foresight 创新领导力和全面质量管理对 21 世纪银行业的影响:实证洞察与展望
IF 4.2
European Business Review Pub Date : 2024-08-07 DOI: 10.1108/ebr-03-2024-0111
Samuel Koomson
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