Social Responsibility Journal最新文献

{"title":"Corporate social responsibility authenticity as a determinant of repurchase intentions","authors":"Y. Hassan, Anuja Akhouri, A. D. Kodwani","doi":"10.1108/srj-02-2022-0077","DOIUrl":"https://doi.org/10.1108/srj-02-2022-0077","url":null,"abstract":"\u0000Purpose\u0000This study aims to examine the relationship between corporate social responsibility (CSR) authenticity and its relationship with repurchase intentions. In doing so, the current research also investigates the mediating role of perceived CSR (PCSR) and perceived moral judgement.\u0000\u0000\u0000Design/methodology/approach\u0000For the current research purpose, a sample of 262 Indian working professionals was surveyed.\u0000\u0000\u0000Findings\u0000Data analysis revealed that CSR authenticity significantly predicted the repurchase intentions of the survey participants. The studied research contributes significantly to the extant literature on CSR authenticity by studying the underlying mechanisms that make a consumer repurchase a product or service.\u0000\u0000\u0000Originality/value\u0000Research on CSR authenticity is still at a nascent stage. Furthermore, variables such as moral judgement and PCSR motives have not been studied in CSR authenticity literature.\u0000","PeriodicalId":47615,"journal":{"name":"Social Responsibility Journal","volume":" ","pages":""},"PeriodicalIF":3.2,"publicationDate":"2023-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45199330","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Measuring the impact of CSR practices on customer satisfaction during pandemic: a quantitative study in the Philippines","authors":"D. Olazo","doi":"10.1108/srj-06-2022-0244","DOIUrl":"https://doi.org/10.1108/srj-06-2022-0244","url":null,"abstract":"\u0000Purpose\u0000This study aims to analyze how consumers perceive the corporate social responsibility (CSR) practices carried out by a local water district in Angeles City, Philippines. The main objective of the study is to investigate how CSR practices influence customer satisfaction. To achieve this, several pieces of literature were mentioned to prove that CSR has an important role to its stakeholders.\u0000\u0000\u0000Design/methodology/approach\u0000The study used a descriptive and quantitative approach to test the hypotheses. The participants of the study were the residents of the top three barangays in Angeles City, Philippines, in terms of the most consumed water supply, namely: Cut-cut, Pampang and Anunas. Using the Raosoft sample size calculator, the computed sample size was 382 respondents and distributed using stratified sampling. Methodologically, the study used statistical treatment to test all the variables and validated the instrument.\u0000\u0000\u0000Findings\u0000The result of the study shows that CSR practices significantly impact customer satisfaction. In the test of the degree of relationship between the dimensions of CSR and customer satisfaction, it was found that there is a significant relationship between the two variables.\u0000\u0000\u0000Research limitations/implications\u0000The future study may explore the relationship between CSR and the resource-based view theory of the firm. The resource-based perspectives are useful to understand why firms engage in CSR activities and disclosure. From a resource-based perspective, CSR is seen as providing internal or external benefits, or both.\u0000\u0000\u0000Practical implications\u0000The water district must promote social welfare and behave as good corporate citizens; they must spend the resources allocated to CSR initiatives in ways that yield optimum benefits to society as well as to the stakeholders of the company.\u0000\u0000\u0000Social implications\u0000The paper points out that the water supply industry is one of the most regulated sectors, as the operation requirements are tighter than any other activity. The authors emphasize that water companies must assume special responsibility because their activities are directly related to the use of natural resources, environmental pollution, and public health.\u0000\u0000\u0000Originality/value\u0000This study used a descriptive-explanatory strategy to determine the significant variables using PLS-SEM. This paper addressed how consumers perceive the CSR practices carried out by the local water district in Angeles City, Philippines.\u0000","PeriodicalId":47615,"journal":{"name":"Social Responsibility Journal","volume":" ","pages":""},"PeriodicalIF":3.2,"publicationDate":"2023-01-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48332347","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Understanding employees’ voluntary pro-environmental behavior in public organizations – an integrative theory approach","authors":"Sameera Mohamed Al Zaidi, Shilpa Iyanna, Fauzia Jabeen, K. Mehmood","doi":"10.1108/srj-04-2022-0176","DOIUrl":"https://doi.org/10.1108/srj-04-2022-0176","url":null,"abstract":"\u0000Purpose\u0000This paper aims to investigate the impact of situational factors and internal psychological states on employees’ decisions to perform voluntary pro-environmental behavior. This study used a model combining the theory of planned behavior, norm activation model and comprehensive action determination model. This stud also explored the moderating role of habit (HAB) on the relationship between intention and actual voluntary pro-environmental behavior.\u0000\u0000\u0000Design/methodology/approach\u0000Data were collected through three waves of time-lagged survey questionnaires from 519 employees of public organizations in Abu Dhabi, United Arab Emirates.\u0000\u0000\u0000Findings\u0000Employees’ perceptions of corporate social responsibility (CSR) had a significant impact on intention to perform voluntary pro-environmental behavior, as did all other variables except perceived behavioral control. HABs related to pro-environmental behavior enhanced the relationship between intention and actual behavior.\u0000\u0000\u0000Practical implications\u0000The main factors influencing employees’ voluntary pro-environmental behavioral intentions were perceived CSR, personal moral norms, organizational citizenship behaviors toward the environment and attitude. Public organization planners, managers and practitioners can use these findings to improve their organization’s environmental performance, leveraging nonmandated actions.\u0000\u0000\u0000Social implications\u0000Employees can achieve a better work–life balance in organizations with flexible CSR policies and which sponsor social activities to improve public well-being and individuals’ life quality. Positive sense-making of corporate social activity helps employees develop social interactions with stakeholders, increasing their involvement in society and decreasing work stress.\u0000\u0000\u0000Originality/value\u0000This study sheds light on the factors influencing employees’ voluntary pro-environmental behavior. To the best of the authors’ knowledge, this is the first study of its kind to combine these three models to explain the variables affecting intent to perform voluntary pro-environmental behavior in the workplace.\u0000","PeriodicalId":47615,"journal":{"name":"Social Responsibility Journal","volume":" ","pages":""},"PeriodicalIF":3.2,"publicationDate":"2023-01-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47995603","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Do stakeholders’ interaction and collaboration influence CSR practice within supplier premises in Bangladesh? A managerial perception study","authors":"Md Tareq Bin Hossain, M. Momin, Steven Dellaportas","doi":"10.1108/srj-02-2022-0075","DOIUrl":"https://doi.org/10.1108/srj-02-2022-0075","url":null,"abstract":"\u0000Purpose\u0000This study aims to investigate the influence of collaborative stakeholder relationships (buyers, media, government and top management) on apparel suppliers’ corporate social responsibility (CSR) in Bangladesh.\u0000\u0000\u0000Design/methodology/approach\u0000“Face to face” and “drop off and collect” survey administration techniques were used to collect a total of 371 questionnaires from middle-level managerial executives of apparel suppliers in Bangladesh. The data were analysed using partial least square structural equation modelling combined with resampling and bootstrapping techniques.\u0000\u0000\u0000Findings\u0000The findings suggest that buyers, the media and top management have a direct and significant influence on the stakeholder network and, in turn, positively impact the CSR of apparel suppliers in Bangladesh. The media and buyer firms work together to provide a combined and salient influence on the top management of supplier firms in Bangladesh to shape CSR practices.\u0000\u0000\u0000Practical implications\u0000The extent of stakeholder influence varies according to the strength of the network and the mediation within interconnected relationships. Suppliers’ top management could use the study’s findings to improve CSR by focussing on the strongest path of interconnected stakeholders. The Bangladesh Government could take policy initiatives to address CSR-related concerns raised by interconnected stakeholders.\u0000\u0000\u0000Originality/value\u0000This study contributes to stakeholder and CSR literature by providing valuable insights into the empirical justification of interactive stakeholder influences on suppliers’ CSR.\u0000","PeriodicalId":47615,"journal":{"name":"Social Responsibility Journal","volume":" ","pages":""},"PeriodicalIF":3.2,"publicationDate":"2023-01-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49665662","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Smog risk perception, corporate social responsibility, and green innovation: evidence from China","authors":"Zonghua Liu, Yulang Guo, Ming Zhang, Tianping Mao","doi":"10.1108/srj-06-2021-0249","DOIUrl":"https://doi.org/10.1108/srj-06-2021-0249","url":null,"abstract":"\u0000Purpose\u0000The purpose of this study is to investigate the main effect of top executive smog risk perception on green innovation and to examine the mediating role of corporate social responsibility (CSR) in the positive relationship between smog risk perception and green innovation along with the moderating role of smog knowledge.\u0000\u0000\u0000Design/methodology/approach\u0000A theoretical framework is developed based on the upper echelons theory to argue that top executive smog risk perception can be closely related to green innovation. Hierarchical analysis is conducted using a sample of eight firms in China.\u0000\u0000\u0000Findings\u0000Hypothesis testing indicates that physical health risk perception and mental health risk perception positively affect green innovation, and that these effects are positively mediated by CSR. In addition, smog knowledge moderates the relationship between physical health risk perception and green innovation.\u0000\u0000\u0000Research limitations/implications\u0000The findings extend current studies on green innovation by highlighting the role of top executives’ perceptions beyond studying top executives’ attributes. The findings suggest that top executives should actively respond to smog pollution and fulfill CSR.\u0000\u0000\u0000Originality/value\u0000Previous studies have suggested that top executives’ demographic characteristics are the determining factors of green innovation. This empirical paper fills a gap in the literature by exploring the impact of top executive smog risk perception on green innovation within the framework of the upper echelons theory.\u0000","PeriodicalId":47615,"journal":{"name":"Social Responsibility Journal","volume":" ","pages":""},"PeriodicalIF":3.2,"publicationDate":"2023-01-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45870439","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Do positive and negative shocks of institutional quality affect the ecological footprint in a developing economy?","authors":"M. Hussain, N. Mahmood","doi":"10.1108/srj-02-2022-0100","DOIUrl":"https://doi.org/10.1108/srj-02-2022-0100","url":null,"abstract":"\u0000Purpose\u0000The discourse on the governance and environment nexus has been an important research agenda. However, the debate on the role of institutional quality (IQ) in environmental degradation is continuous. Unlike others, this study aims to examine the asymmetric effect of IQ on the ecological footprint (EF) from 1984 to 2019 in Pakistan.\u0000\u0000\u0000Design/methodology/approach\u0000The nonlinear autoregressive distributive lag model is used to empirically investigate the linkage of IQ and EF.\u0000\u0000\u0000Findings\u0000Reported results revealed that positive shocks are negatively affecting EF and negative shocks are positively affecting EF. Findings suggest that a better IQ is substantially reducing EF, whereas energy consumption and economic growth are increasing EF.\u0000\u0000\u0000Originality/value\u0000This study is original and provided important information about the performance of institutions regarding the environmental concerns in Pakistan. Moreover, this study has robust policy implications.\u0000","PeriodicalId":47615,"journal":{"name":"Social Responsibility Journal","volume":" ","pages":""},"PeriodicalIF":3.2,"publicationDate":"2022-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48789181","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Corporate social responsibility versus business ethics: analysis of employee-related policies","authors":"Katia Furlotti, Tatiana Mazza","doi":"10.1108/srj-06-2022-0232","DOIUrl":"https://doi.org/10.1108/srj-06-2022-0232","url":null,"abstract":"\u0000Purpose\u0000This study aims to analyze the relationship between companies’ business ethics (BE) and corporate social responsibility (CSR), with particular reference to policies toward employees, with the aim of understanding if and how the two concepts are linked and to foster a better management of the company-employee relationship through BE and CSR policies.\u0000\u0000\u0000Design/methodology/approach\u0000Through a content analysis, the authors study three issues related to employees disclosed in Code of Ethics (CE) and CSR report of a sample of Italian companies. Next, using a multivariate regression model, the authors examine the relation between the BE and CSR initiatives, related to employees.\u0000\u0000\u0000Findings\u0000The findings show that CE and CSR initiatives are negatively related. They are distinct concepts, but since the authors find that they are connected, they must also be considered in terms of their mutual dependence. To standardize practices toward employees in a code may induce the need to establish additional corporate social responsibility initiatives that elicit legitimate stakeholder satisfaction.\u0000\u0000\u0000Research limitations/implications\u0000The analysis focuses on employees, whereas several other CSR aspects that can be explored. Furthermore, additional investigation (through questionnaires or interviews) could deepen this analysis. Furthermore, it might be interesting to consider different countries or more variables, such as cultural differences or different regulations.\u0000\u0000\u0000Practical implications\u0000The results of this research reveal that BE and CSR initiatives require precise and personalized observations to be properly understood; however, as they are linked, they must also be studied in their mutual interdependencies; this can be very useful to define governance bodies and organizational procedures devoted to BE and CSR issues.\u0000\u0000\u0000Social implications\u0000This research provides a tool for evaluating and monitoring CSR and BE principles and can be adapted to many business contexts and refer to different stakeholders.\u0000\u0000\u0000Originality/value\u0000The existing literature on BE and CSR presents opportunities for further study, as these concepts are often studied without insights into their mutual impacts.\u0000","PeriodicalId":47615,"journal":{"name":"Social Responsibility Journal","volume":" ","pages":""},"PeriodicalIF":3.2,"publicationDate":"2022-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46719223","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Environmental disclosure and idiosyncratic risk; exploring the role of governance","authors":"Mahboob Khan, M. Iqbal","doi":"10.1108/srj-08-2022-0352","DOIUrl":"https://doi.org/10.1108/srj-08-2022-0352","url":null,"abstract":"\u0000Purpose\u0000This study aims to explore the moderating role of corporate governance index between environmental disclosure and idiosyncratic risk.\u0000\u0000\u0000Design/methodology/approach\u0000Governance index constructed on the basis of principle component analysis (PCA) that comprised Board Duality (BD), Board Size (BS), Board Independent (BI) and Board Meeting (BM). Collected panel data of 103 nonfinancial companies listed in stock exchanges of Pakistan and India for the period 2013–2020. To address the issue of endogeneity, this study used generalized methods of moments (GMM).\u0000\u0000\u0000Findings\u0000This study revealed that corporate governance index negatively modifies the relationship between environmental disclosure and idiosyncratic risk for both Pakistan and India scenario. Findings of the study also disclosed environmental disclosure has positive significant impact on idiosyncratic risk in case of Pakistan, whereas it has a negative significant impact in case of India.\u0000\u0000\u0000Research limitations/implications\u0000The major limitation of the study is availability of environmental disclosure data, future researchers may extend time period and add other emerging economies for analysis. Moreover, assumption of objectivity in the evaluation of environmental disclosure is another limitation of the study. Future research should examine the standard of environmental actions that businesses declare. This study used CAPM model to measure idiosyncratic risk, and future studies suggest measure idiosyncratic risk by using Fama & French four and five factors model for better results and robustness.\u0000\u0000\u0000Practical implications\u0000Study provides guidelines to investors for choosing stock for investment and also helpful for management to minimize agency problems through better governance mechanisms. Furthermore, study has deep implications for CEOs, portfolio managers, researchers and academics.\u0000\u0000\u0000Originality/value\u0000The study intended to empirically examine the moderation of Corporate Governance Index between the relationship of Environmental Disclosure and Idiosyncratic Risk.\u0000","PeriodicalId":47615,"journal":{"name":"Social Responsibility Journal","volume":" ","pages":""},"PeriodicalIF":3.2,"publicationDate":"2022-12-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47484003","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Stakeholder engagement during COVID-19: evidence from corporate use of Twitter","authors":"M. Momin, S. Chong, C. V. van Staden, Lin Ma","doi":"10.1108/srj-08-2022-0314","DOIUrl":"https://doi.org/10.1108/srj-08-2022-0314","url":null,"abstract":"\u0000Purpose\u0000This study aims to investigate how New Zealand companies use Twitter to communicate and engage effectively with stakeholders during the COVID-19 pandemic.\u0000\u0000\u0000Design/methodology/approach\u0000This study proposes a conceptual framework for effective stakeholder engagement by using social media to analyse the themes and emotion of company tweets during the COVID-19 pandemic in New Zealand. The engagement of stakeholders with these tweets is also examined. This study argues that companies use selected themes and emotive language to connect with their stakeholders.\u0000\u0000\u0000Findings\u0000The findings show that selective themes and emotions are useful in company COVID-19 tweets to engage with the stakeholders. COVID-19 tweets contained significantly more emotion than non-COVID tweets, with emotions that can convey empathy being the most common. By presenting themselves as real, personable and empathetic towards others through emotive language, companies can engage in more meaningful and ethical way with their stakeholders.\u0000\u0000\u0000Practical implications\u0000The paper has implications for managing company communications by providing empirical evidence that both the themes and emotion expressed in the messages are important for effective stakeholder engagement in social media.\u0000\u0000\u0000Originality/value\u0000The conceptual framework for effective stakeholder engagement using social media is novel and can be used to evaluate and investigate stakeholder engagement during a global crisis.\u0000","PeriodicalId":47615,"journal":{"name":"Social Responsibility Journal","volume":" ","pages":""},"PeriodicalIF":3.2,"publicationDate":"2022-10-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48085987","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Perceived determinants for modifying littering behavior – a study testing the influence of perceived behavioral control, environmental factors and intention","authors":"R. Kaur, Jagwinder Singh","doi":"10.1108/srj-09-2021-0385","DOIUrl":"https://doi.org/10.1108/srj-09-2021-0385","url":null,"abstract":"\u0000Purpose\u0000The purpose of the paper is to empirically examine the impact of environmental factors and perceived behavioral control (PBC) in addition to the intention on modified littering behavior.\u0000\u0000\u0000Design/methodology/approach\u0000The present study followed a quantitative approach. The empirical data for the present study were drawn from 750 individuals across the states of Delhi and Punjab in India. The predictors of the antecedents of the modified behavior have been examined using confirmatory factor analysis in AMOS 21.0. The hypothesized relationships were tested using structural equation modeling.\u0000\u0000\u0000Findings\u0000The results of the current research found that the modified littering behavior was significantly influenced by intention, PBC and environmental factors. Among these predictor variables, environmental factors have been found influencing the modified littering behavior to the highest extent.\u0000\u0000\u0000Practical implications\u0000Considering the highest influence of environmental factors, social marketing interventions need to focus on cleaning the already littered areas, convenient placement of trash bins, regular cleanliness, sanitization and emptying of trash bins.\u0000\u0000\u0000Originality/value\u0000Looking at the uniqueness of the present study in the Indian context, this paper is the first to empirically examine the predictive ability of environmental factors and PBC in addition to the intention that may help close the intention–behavior gap.\u0000","PeriodicalId":47615,"journal":{"name":"Social Responsibility Journal","volume":" ","pages":""},"PeriodicalIF":3.2,"publicationDate":"2022-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42383089","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}