{"title":"Pengaruh Kualitas Pelayanan dan Citra Perusahaan Terhadap Kepuasan Nasabah","authors":"M Yusuf Asrofi, Ajeng Aquinia","doi":"10.33087/jiubj.v23i3.3871","DOIUrl":"https://doi.org/10.33087/jiubj.v23i3.3871","url":null,"abstract":"In this day and age, company competition is getting tougher, so companies must innovate to build consumer comfort for the services provided by the company.The purpose of this study is to analyze the effect of Service Quality and Corporate Image on Customer Satisfaction. Implementation of research on customers who use the services of the Setia Kawan Cepiring cooperative. The method used in this study is a quantitative research method. The sampling technique in this study was used as a sampling technique and a total of 100 respondents were obtained from 4235 total customers in 2022. Data analyzed through validity test with KMO and Component Matrix, reliability test with Cronbach alpha, and multiple regression analysis. The results showed that service quality variable has a significant positive effect on customer satisfaction and corporate image has a significant positive research effect on customer satisfaction. The better of service quality and corporate image will be following by, the higher customer satisfaction in the next period.","PeriodicalId":474673,"journal":{"name":"Jurnal Ilmiah Universitas Batanghari Jambi","volume":"46 6","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136134032","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Faktor Faktor Yang Mempengaruhi Return Saham pada Perusahaan LQ 45 Periode 2020-2021","authors":"Fauzan Indra, Yuli Chomsatu Samrotun","doi":"10.33087/jiubj.v23i3.4217","DOIUrl":"https://doi.org/10.33087/jiubj.v23i3.4217","url":null,"abstract":"A stock return is a profit made from an investment determined by dividing the current period's stock price by the preceding period's stock price. The purpose of this research is to analyze and assess the influence of profitability, liquidity, leverage, firm size, and earnings per share (EPS) on stock returns. This research looks at LQ 45 enterprises that will be listed on the Indonesia Stock Exchange (IDX) in 2020 and 2021. Purposive sampling was utilized for the sampling, with a total sample size of 28 businesses. To examine the gathered data, several linear regression analytic methodologies were applied. According to the conclusions of this study, profitability and profits per share (EPS) have a considerable impact on stock returns. However, liquidity, leverage, and firm size do not have a significant effect on firm value.","PeriodicalId":474673,"journal":{"name":"Jurnal Ilmiah Universitas Batanghari Jambi","volume":"64 9","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136134037","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Variabel Daya Tanggap dan Empati Mempengaruhi Kepuasan Pasien Rawat Jalan pada RSUD H. Abdurrahman Sayoeti Kota Jambi","authors":"Ahmad Tarmizi, Denny Asmas, Putri Yasmin","doi":"10.33087/jiubj.v23i3.4594","DOIUrl":"https://doi.org/10.33087/jiubj.v23i3.4594","url":null,"abstract":"The main problem is also divided into severalsub-problems or exploration questions about service, videlicet 1) What are the service quality variables conforming of power variables? responsiveness, empathy, and patient satisfaction affect sanitarium case satisfaction. H. Abdurrahman Sayoeti Jambi City, and 2) Which service quality variable has the most dominant effect on patient satisfaction at the Sanitarium. The H. Abdurrahman Sayoeti Regional General Hospital, Jambi City, is a Type D General Hospital belonging to the Regional Government of Jambi City. This sanitarium is located at Jl.K.H Hasan AnangNo. 33Rt. 08 Ex. Olak Kemang Kec. Jambi City Bay Lake. Grounded on Mayor RegulationNo. 42 of 2017 the Jambi City Hospital officially uses the name H. Abdurrahman Sayoeti Hospital, Jambi City. This sanitarium was preliminarily the Olak Kemang Inpatient Health Center which in 2018 was converted into a sanitarium. Responsiveness and empathy variables show a tcount value lesser than table (1,663 and 5,329) or sig> a (0.000 <0.05) therefore H0 is rejected and H1 is accepted, meaning that there's a significant positive effect between responsiveness and empathy on patient satisfaction walk in H. Abdurrahman Sayoeti Hospital, Jambi City. The results of this study indicate that the quality of service conforming of responsiveness ( X1) and empathy ( X2) variables has a significant effect on patient satisfaction. Experimenters' suggestions for RSUD. H. Abdurrahman Sayoeti, Jambi City, should be a hospital nurse H. Abdurrahman Sayoeti Jambi City can maximize services according to the promised time, increase trust and responsiveness to patient complaints, maintain empathy and pay attention to the physical installations of the Sanitarium H. Abdurrahman Sayoeti Jambi City.","PeriodicalId":474673,"journal":{"name":"Jurnal Ilmiah Universitas Batanghari Jambi","volume":"58 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136134029","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Pengaruh Solvabilitas dan Profitabilitas terhadap Harga Saham pada Perusahaan Sektor Makanan & Minuman","authors":"Arie Pratania Putri, Slyvia Valencia, Angeline Anastacia Tan, Angellya Kumala Dewi, Alistraja Dison Silalahi","doi":"10.33087/jiubj.v23i3.4255","DOIUrl":"https://doi.org/10.33087/jiubj.v23i3.4255","url":null,"abstract":"The purpose of this study was to examine the effect of ROA, NPM, DER and DAR on Stock Prices. This research applied the documentation method by searching for data and downloading reports finance of various companies in the food & beverage business sector on the IDX during the period of 2019 to 2021. This research used purposive sampling technique, where there were a total of 66 data on 22 companies multiplied by 3 years of observation. The conclusion shows that NPM had an impact partially related to stock prices, while ROA, DER and then DAR were found not partially related on stock prices. Furthermore, the results of the study also show the four variables was found to have a simultaneous effect on stock prices. Based on the R squared test, it could be seen that each independent variable collects a percentage of 24.5% in influencing the dependent variable and the remaining percentages are driven by other types of variables that are outside of the research within 75.5%.","PeriodicalId":474673,"journal":{"name":"Jurnal Ilmiah Universitas Batanghari Jambi","volume":"46 8","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136134030","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Pengaruh Fungsi Pengawasan Internal dan Eksternal Perusahaan, dan Financial distress terhadap Manajemen Laba","authors":"Ocha Rosyanna, Fitrini Mansur, Gandy Wahyu Maulana Zulma","doi":"10.33087/jiubj.v23i3.4277","DOIUrl":"https://doi.org/10.33087/jiubj.v23i3.4277","url":null,"abstract":"Delegation of management authority from owners to management within the company creates agency problems. With the separation between ownership and management of the company will bring up differences in interests between agents and principals. The management (agent) takes advantage of information asymmetry by modifying earnings information to achieve the company's goal of increasing profits. This study aims to test empirically regarding the effect of internal and external control of the company, and financial distress on earnings management. The population and sample in this study are property & real estate companies listed on the Indonesian stock exchange which were selected using the purposive sampling method, so that a total of 200 samples were obtained for the 2017-2021 period. Data analysis techniques in this study were descriptive statistical tests and PLS-SEM tests which included outer model tests and inner model tests. The results of hypothesis testing show that the company's external control and financial distress have an effect on earnings management, while the company's internal control has no effect on earnings management. The limitations of this research are that the companies that are the sample in this study only focus on companies in the property and real estate sector, and many companies do not publish their complete annual reports from 2017-2021.","PeriodicalId":474673,"journal":{"name":"Jurnal Ilmiah Universitas Batanghari Jambi","volume":"64 6","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136134042","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Pengaruh Harga dan Kualitas Pelayanan Terhadap Kepuasan Pengunjung Kolam Renang Syafira Kecamatan Burneh Kabupaten Bangkalan","authors":"Fitrianti Fitrianti, Ruski Ruski, Subandi Widjaya","doi":"10.33087/jiubj.v23i3.4168","DOIUrl":"https://doi.org/10.33087/jiubj.v23i3.4168","url":null,"abstract":"This study was made to determine the effect of price and service quality on visitor satisfaction at Syafira Swimming Pool, Burneh District, Bangkalan Regency.The independent variables in this study were price and service quality, while the dependent variable in this study was visitor satisfaction.The population in this study were all visitors who visited the Syafira swimming pool.The sample in this study is the entire population. The technique used in sampling is a random sampling technique where all individuals in the population have the opportunity to become members of the sample. Data collection techniques used are questionnaires and documentation. And the analysis technique used is MANOVA (Multivariate Analysis Of Variance). The results of the study show that price has an influence on the visitor satisfaction variable, because the price variable has a positive effect because the price variable shows a sig value of 0.024< 0.05 and tcount>ttable or 2.391>2.051, it can be concluded that H0 is rejected and Ha is accepted. And the quality of service has an effect on the visitor satisfaction variable, because the service quality variable has a positive effect because the service quality variable shows that the sig value is 0.002<0.05 and tcount>ttable or 3.489>2.051, so it can be concluded that HO is rejected and Ha is accepted.","PeriodicalId":474673,"journal":{"name":"Jurnal Ilmiah Universitas Batanghari Jambi","volume":"340 6","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136134177","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Hubungan Pengetahuan, Sikap, dan Keterpaparan Sumber Informasi dengan Perilaku Seksual Pranikah pada Remaja di SMPN 18 Tanjung Jabung Timur","authors":"Sayani Sayani","doi":"10.33087/jiubj.v23i3.3606","DOIUrl":"https://doi.org/10.33087/jiubj.v23i3.3606","url":null,"abstract":"Adolescence occurs with physical changes which are marked by the appearance of signs of primary and secondary sex as well as psychological changes including emotional changes to become sensitive and the behavior of wanting to try new things. Risky sexual acts among adolescents were also found in Jambi Province, which had a percentage of the teenage population (15-24 years) of 92.04%. Jambi Province adolescents who engage in risky sexual acts (holding hands, being hugged by girlfriends, kissing on the lips, petting, intercouse) are 68.1%. All adolescent behavior that is caused by sexual desire with the opposite sex or the same sex is carried out without a formal husband and wife relationship, namely sexual behavior, the object of this sexual behavior can be an imaginary person, another person can even be himself. Premarital sexual behavior such as kissing, necking, petting, and intercrouse.This study used an observational analytic design with a cross sectional approach which was carried out at SMPN 18 Tanjung Jabung Timur, in October 2022. The total population was 137 respondents with a sample using Lemeshow as many as 38 respondents. Data analysis using chi-square.The results showed that there was a relationship between knowledge (p-value 0.021), attitude (p-value 0.004 and OR 2.010), and exposure to information sources (p-value 0.021 and OR 3.210) with premarital sexual behavior at SMPN 18 Tanjung Jabung Timur. The conclusion obtained in this study is that there is a relationship between knowledge, attitudes, and exposure to sources of information with premarital sexual behavior at SMPN Tanjung Jabung Timur.","PeriodicalId":474673,"journal":{"name":"Jurnal Ilmiah Universitas Batanghari Jambi","volume":"64 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136133869","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Pengaruh Sistem Pengendalian Internal, Kemampuan Sumber Daya Manusia, Pemanfaatan Teknologi Informasi dan Komitmen Organisasi terhadap Kualitas Pelaporan Barang Milik Negara","authors":"Zulpahmi Zulpahmi, Sumardi Sumardi, Shandy Kurnia Yasinanda","doi":"10.33087/jiubj.v23i3.4390","DOIUrl":"https://doi.org/10.33087/jiubj.v23i3.4390","url":null,"abstract":"The purpose of this study aims to determine how much influence the internal control system, human resource capabilities, use of information technology and organizational commitment have on the quality of reporting on state property. The sample in this study was 100 employees of Lapas Kelas I Cipinang. Regression analysis reveals that the quality of reporting of state property is partly not affected by the internal control system. The quality of reporting on state property is partly not affected by the ability of human resources. The quality of state property reporting is partially unaffected by the use of information technology. The quality of state property reporting is partly influenced by organizational commitment. The quality of reporting on state property is influenced by the internal control system, human resource capabilities, the use of information technology, and organizational commitment simultaneously.","PeriodicalId":474673,"journal":{"name":"Jurnal Ilmiah Universitas Batanghari Jambi","volume":"46 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136134036","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Najmah Najmah, Chairil Anwar, Muhammad Ridho Sadewa
{"title":"Studi Epidemiologi Kematian Ibu di Provinsi Sumatera Selatan pada Masa Pandemi Covid-19: Literatur Riview","authors":"Najmah Najmah, Chairil Anwar, Muhammad Ridho Sadewa","doi":"10.33087/jiubj.v23i3.3880","DOIUrl":"https://doi.org/10.33087/jiubj.v23i3.3880","url":null,"abstract":"Maternal Mortality (MMR) is an indicator of the success of a country's services. Every day around 830 women die from preventable causes related to pregnancy and childbirth. To review the determinants of maternal mortality in South Sumatra Province during the Covid-19 pandemic. This research uses a literature study approach from several databases such as sinta, pubmed, South Sumatra Province Health Profile and google scholar, by carrying out a narrative synthesis of the main search for maternal death during the co-19 pandemic. Factors that can cause maternal death. Family planning can reduce the total risk of death in women due to pregnancy. This is not a problem to reduce the risk for those who are pregnant. The role of family planning in combating maternal mortality is to help create healthy conditions for childbirth and reduce the risk of pregnancy-related death for women. this is only one part of a complex answer to a complex problem. Based on the analysis that has been carried out is maternal mortality during the Covid-19 pandemic. This article uses the method of literature review from scientific journals guided by keywords. There are 4 selected scientific journals, each journal representing this research, one of which is a determinant of the causes of maternal death during the Covid-19 pandemic. Maternal mortality during the Covid-19 pandemic is a complex problem that needs serious treatment in an effort to prevent complications that may occur during pregnancy and childbirth so as to reduce maternal mortality. Based on the analysis that has been carried out is to protect reproductive rights and human rights by reducing the burden of morbidity, disability and death associated with pregnancy and childbirth that should not have happened with the Safe Motherhood and Making Pregnancy Safer programs.","PeriodicalId":474673,"journal":{"name":"Jurnal Ilmiah Universitas Batanghari Jambi","volume":"37 5","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136134308","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Hubungan Body image, Tingkat Konsumsi Energi, dan Tingkat Konsumsi Lemak dengan Kejadian Gizi Lebih pada Remaja Putri di SMAN 1 Krian Sidoarjo","authors":"Civana Dea Alnanda, Bambang Wirjatmadi","doi":"10.33087/jiubj.v23i3.4138","DOIUrl":"https://doi.org/10.33087/jiubj.v23i3.4138","url":null,"abstract":"The incidence of overweight (overweight and obesity) is a nutritional problem caused by excess fat tissue in the body. Adolescent have a high risk of overweight which needs to be considered because it can affect the process of growth and development. The incidence of overweight in female adolescents can be influenced by several factors such as body image, energy intake, and fat intake. The purpose of this study was to analyze the relationship between body image, , energy intake, and fat intake with the incidence of overweight in female adolescents of SMAN 1 Krian.This research is analytic observational research with case control research design. There was a sample of 58 female adolescents who were divided into two groups, in which the overweight and normal nutrition groups consisted of 29 each. Research data obtained from anthropometric measurements, questionnaires, and interviews. Samples were selected randomly using simple random sampling. Research analysis using chi square test and fisher's exact test.The results showed that there was a significant relationship between energy intake (p=0.000) and fat intake (p=0.003) with the incidence of overweight. Meanwhile, between body image (p=0.066) were not there is a relationship with the incidence of overweight.The conclusion of this study is that excess intake of energy and fat can lead to overweight in female adolescents. female adolescents should be given knowledge of the importance of adopting a healthy lifestyle that of eating intake in accordance with balanced nutrition.","PeriodicalId":474673,"journal":{"name":"Jurnal Ilmiah Universitas Batanghari Jambi","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136134309","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}