Journal of Social Service Research最新文献_第6页

Limited Benefits of Technological Advances in Human Service Organizations: Going beyond the Hype Using Sociotechnical Knowledge Management System 技术进步在人类服务组织中的有限好处:超越使用社会技术知识管理系统的炒作

IF 1.6 4区社会学

Journal of Social Service Research Pub Date : 2023-07-04 DOI: 10.1080/01488376.2023.2236131

Kyeonghee Jang, Noel Landuyt

{"title":"Limited Benefits of Technological Advances in Human Service Organizations: Going beyond the Hype Using Sociotechnical Knowledge Management System","authors":"Kyeonghee Jang, Noel Landuyt","doi":"10.1080/01488376.2023.2236131","DOIUrl":"https://doi.org/10.1080/01488376.2023.2236131","url":null,"abstract":"Abstract This study investigates the issue of underwhelming effectiveness in Information Communication Technology (ICT) by employing a sociotechnical knowledge management system (KMS) framework. The conceptual model highlights the combined contributions of the Technical KMS representing ICT, and the Sociocultural KMS in facilitating the syntactic, semantic, and pragmatic processes of Knowledge Integration, ultimately enhancing Organizational Effectiveness. This cross-sectional survey explores the role of ICT in supporting practitioners within human services organizations as they navigate the complexities of addressing their clients’ diverse needs. The study involves a sample of 1,708 frontline caseworkers who participated in the 2022 Survey of Employee Engagement (SEE). Results demonstrate that both Technological KMS and Sociocultural KMS contribute to enhancing Organizational Effectiveness through improved Knowledge Integration. While caseworkers are more satisfied with Technological KMS, Sociocultural KMS yields greater benefits. Additional analyses comparing the 2008 and current survey data reveal ongoing underwhelming effectiveness despite technological advancements. These findings highlight the importance of integrating advanced technology and business processes, advocating for a paradigm shift toward a knowledge-based and sociotechnical perspective. The potential of Artificial Intelligence (AI) is discussed, contingent on addressing ethical concerns, cybersecurity, and privacy. Future research should explore the sociotechnical KMS applications and examine their impact on organizational effectiveness.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"49 1","pages":"426 - 446"},"PeriodicalIF":1.6,"publicationDate":"2023-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47451586","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Civic Competence as a Social Service Dimension: Context of a Local Community in the Philippines 作为社会服务维度的公民能力：菲律宾地方社区的背景

IF 1.6 4区社会学

Journal of Social Service Research Pub Date : 2023-07-04 DOI: 10.1080/01488376.2023.2232826

Luther F. Castillo

{"title":"Civic Competence as a Social Service Dimension: Context of a Local Community in the Philippines","authors":"Luther F. Castillo","doi":"10.1080/01488376.2023.2232826","DOIUrl":"https://doi.org/10.1080/01488376.2023.2232826","url":null,"abstract":"Abstract This study used convergent mixed approaches to contribute to local studies and provide a reflection that civic competence is an essential dimension of social service. Contextualized in a northern Luzon municipality, Philippines, the purposively selected 94 participants responded to the survey questionnaire and one-on-one interviews, anchored on the four domains of civic competence, such as civic rights, civic virtues, civic responsibilities, and civic participation. The quantitative findings revealed that among all the domains, only the civic rights were fully manifested, while the other three domains were all at a moderate level. Furthermore, the qualitative findings uncovered factors that possibly influenced the level of civic competence. In converging the findings from the two approaches, apart from the results of citizens’ civic competence, this study mirrored experiences of how social services were delivered in a local community. The results suggest that the government may consider local experiences and civic competence levels to plan for policy enhancement for social services during a pandemic or any unprecedented encounters. Future research may use a grounded theory design to form a middle-range theory for civic competence as an essential social service dimension.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"49 1","pages":"403 - 425"},"PeriodicalIF":1.6,"publicationDate":"2023-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42470581","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Child Sexual Abuse in Nigeria: Exploring Vulnerability and Prevention from a Policing Perspective 尼日利亚儿童性虐待：从警务角度探讨脆弱性和预防

IF 1.6 4区社会学

Journal of Social Service Research Pub Date : 2023-07-04 DOI: 10.1080/01488376.2023.2236141

R. Aborisade, O. Adeleke, Niyi Adegoke, U. Ebobo, F. Ogunmefun, L. Chineyemba, S. Adedayo

{"title":"Child Sexual Abuse in Nigeria: Exploring Vulnerability and Prevention from a Policing Perspective","authors":"R. Aborisade, O. Adeleke, Niyi Adegoke, U. Ebobo, F. Ogunmefun, L. Chineyemba, S. Adedayo","doi":"10.1080/01488376.2023.2236141","DOIUrl":"https://doi.org/10.1080/01488376.2023.2236141","url":null,"abstract":"Abstract To date, literature on vulnerabilities of children and prevention of child sexual abuse (CSA) has relied on the contributions of child-care professionals, health practitioners, and other social workers, excluding police officers. The purpose of this study is to draw on the experiences and expert opinions of police officers in exploring the vulnerabilities of children to sexual abuse and prescribing preventive measures. Officers’ engagement is premised on their collaborative work with social service agents in improving responses to crimes of violence against children. This qualitative study was conducted with 24 police detectives of the sexual offenses units in the six zonal police commands of southwest Nigeria. From the thematic analysis of their narratives, findings indicated a link between socio-cultural and religious beliefs and children’s exposure to sexual abuse. Participants indicated believe that there is a growing number of men who are preferentially or solely sexually attracted to prepubescent females. In addressing CSA, participants suggested a specialist approach to policing CSA, abolition of child marriage, community engagement in CSA policing, and legal instrumentations to govern socio-cultural practices. The study invite research that triangulates the perspectives of parents, community elders, and religious leaders in communities where considerable incidents of CSA have been reported.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"49 1","pages":"461 - 475"},"PeriodicalIF":1.6,"publicationDate":"2023-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42819382","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Understanding the Impact of the COVID-19 Pandemic in a Weak Healthcare System: The Case of Nigeria 了解COVID-19大流行对薄弱医疗体系的影响:以尼日利亚为例

IF 1.6 4区社会学

Journal of Social Service Research Pub Date : 2023-07-04 DOI: 10.1080/01488376.2023.2232820

Perpetua Lum Tanyi, Casmir Obinna Odo, A. Pelser

{"title":"Understanding the Impact of the COVID-19 Pandemic in a Weak Healthcare System: The Case of Nigeria","authors":"Perpetua Lum Tanyi, Casmir Obinna Odo, A. Pelser","doi":"10.1080/01488376.2023.2232820","DOIUrl":"https://doi.org/10.1080/01488376.2023.2232820","url":null,"abstract":"Abstract Since the first case of the Coronavirus was discovered in Lagos State, Nigeria, concerns were raised about the impact of a widespread virus outbreak. These concerns have been cultivated by the weak Nigerian healthcare system. Despite the fact that the virus is not widely known in the nation, its effects on health and wellness are a big cause for concern. This study examined the state of Nigeria’s healthcare system, the general attitude toward the pandemic, and the implications for pandemic containment. In-depth interviews with 45 participants, including key informants who were health workers, were conducted as part of the qualitative method used in this study. The findings of this study found a paucity of medical professionals and materials in Nigerian hospitals and other primary healthcare institutions. It also turned out that some people continue to deny that the virus even exists while ignoring health precautions. This study strongly recommends that social workers participate in community health education initiatives that aim to dispel ingrained cultural and traditional myths about the virus, launch successful grass-roots campaigns to increase public awareness of the devastating Coronavirus pandemic and revitalize cottage hospitals and other primary healthcare facilities, particularly in rural areas.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"49 1","pages":"391 - 402"},"PeriodicalIF":1.6,"publicationDate":"2023-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43350312","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Experiences of Social Service Professionals Working with Sex Workers: Unsung Heroes 社会服务专业人员与性工作者合作的经验:无名英雄

IF 1.6 4区社会学

Journal of Social Service Research Pub Date : 2023-05-04 DOI: 10.1080/01488376.2023.2229370

İsmail Orbay, Nilgün Küçükkaraca

{"title":"Experiences of Social Service Professionals Working with Sex Workers: Unsung Heroes","authors":"İsmail Orbay, Nilgün Küçükkaraca","doi":"10.1080/01488376.2023.2229370","DOIUrl":"https://doi.org/10.1080/01488376.2023.2229370","url":null,"abstract":"Abstract This study was aimed at revealing the professional difficulties and problems faced by social service professionals who provide services to sex workers. We conducted in-depth interviews with 11 professionals working with sex workers in Turkey and focused on their working experiences. The interviews revealed that professionals had such problems as pressure, institutional loneliness, burnout, and lack of policy in institutions. They experienced professional problems such as insecurity, ethical violations, ethical dilemmas, secondary trauma, involuntary clients, and lack of professional knowledge. Despite these problems, the fact that professionals who mobilize resources for sex workers are not supported with protective and preventive measures has deepened their problems, and that professionals have not taken a course on sex work during their education makes it difficult for them. It is recommended to establish solidarity networks for the well-being of professionals. The educational content of undergraduate programs through which professionals who are to provide services in the field of social services are trained should be updated and such services should be expanded by taking the needs of sex workers into account. Researchers should generate knowledge by evaluating the problems in this area in evidence-based way and apply techniques to increase the validity of their studies.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"49 1","pages":"309 - 322"},"PeriodicalIF":1.6,"publicationDate":"2023-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42990481","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Providing Services to Victims of Human Trafficking During the COVID-19 Pandemic: A Social Service Agency State-Wide Survey 新冠肺炎大流行期间为人口贩运受害者提供服务：社会服务机构全州调查

IF 1.6 4区社会学

Journal of Social Service Research Pub Date : 2023-05-04 DOI: 10.1080/01488376.2023.2232827

Kimberly A. Hogan, D. Roe-Sepowitz

{"title":"Providing Services to Victims of Human Trafficking During the COVID-19 Pandemic: A Social Service Agency State-Wide Survey","authors":"Kimberly A. Hogan, D. Roe-Sepowitz","doi":"10.1080/01488376.2023.2232827","DOIUrl":"https://doi.org/10.1080/01488376.2023.2232827","url":null,"abstract":"Abstract While research has documented the needs of human trafficking victims, the importance of such needs during the COVID-19 pandemic remains understudied. This study sought to determine the most critical and urgent service needs of social service providers who serve human trafficking victims. Drawing from survey responses collected from 100 service providers from all 15 counties in Arizona, researchers examined agency needs to serve human trafficking victims during a pandemic, the barriers/fears expressed by human trafficking victims to obtain social services, and the saliency of needs regarding training, screenings, protocols, and services provided. Respondents indicated that the most necessary needs included more training, funding, and receiving referrals. Respondents reported that most barriers/fears expressed by sex trafficking clients were feelings of shame and not self-identifying as a victim. Labor trafficking victims lack knowledge about resources and experience little to no social support. Findings highlight a sustained need for awareness building, developing strong partnerships between agencies that serve human trafficking victims, and the needed ability of social service agencies to modify their service delivery systems during a pandemic. Future research is needed to understand the lack of victim demographic data and provide clear guidelines for agencies to handle emergencies such as a pandemic.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"49 1","pages":"357 - 376"},"PeriodicalIF":1.6,"publicationDate":"2023-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45492115","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Examining Awareness of Social Services and the Relationship Between Social Participation and Social Service Use Among Older Adults 老年人社会服务意识及社会参与与社会服务使用的关系研究

IF 1.6 4区社会学

Journal of Social Service Research Pub Date : 2023-05-04 DOI: 10.1080/01488376.2023.2229373

Eunyoung Lee, Stephanie Grace Prost

{"title":"Examining Awareness of Social Services and the Relationship Between Social Participation and Social Service Use Among Older Adults","authors":"Eunyoung Lee, Stephanie Grace Prost","doi":"10.1080/01488376.2023.2229373","DOIUrl":"https://doi.org/10.1080/01488376.2023.2229373","url":null,"abstract":"Abstract Early in the COVID-19 pandemic, social services integral to the health and well-being of older adults were shuttered to curtail the spread of the virus. In this context, social participation and awareness of social services may be especially important factors in shaping older adults’ social service use. This study described older adults’ social participation, awareness of social services, and social service use. This study also examined awareness as a mediator in the relationship between social participation and service use among Korean older adults during the COVID-19 pandemic. This study used publicly available de-identified cross-sectional secondary data drawn from the 2020 Seoul Welfare Survey. Hayes PROCESS macro was utilized along with bivariate and multivariate analyses. This study found moderate awareness as well as low social participation and social service use. Social participation and service awareness contributed to variation in older adults’ service use. Awareness did not mediate the relationship between social participation and social service use. The findings offer a foundation for understanding the connection between the social participation of older adults and their social service use during a crisis. Based on the study findings, future research should examine the contribution of virtual social participation and its link to service use.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"49 1","pages":"323 - 332"},"PeriodicalIF":1.6,"publicationDate":"2023-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49257268","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

The Role of Professionals Working with Youth: Insights and Suggestions from Urban Regeneration Zone in Ankara, Turkey 专业人士与青年合作的角色:来自土耳其安卡拉城市再生区的见解和建议

IF 1.6 4区社会学

Journal of Social Service Research Pub Date : 2023-05-04 DOI: 10.1080/01488376.2023.2234412

Mustafa Çağrı Ayalp, Tarik Tuncay

{"title":"The Role of Professionals Working with Youth: Insights and Suggestions from Urban Regeneration Zone in Ankara, Turkey","authors":"Mustafa Çağrı Ayalp, Tarik Tuncay","doi":"10.1080/01488376.2023.2234412","DOIUrl":"https://doi.org/10.1080/01488376.2023.2234412","url":null,"abstract":"Abstract Urbanization and population growth in Turkey have worsened housing issues in Ankara’s gecekondu (squatter housing in Turkey) areas, causing more deprivation and crime. Urban regeneration aims to prevent crime, but it should prioritize human needs to prevent damage to the social fabric and psychosocial development of the youth. This phenomenological qualitative research explores the experiences, observations, expectations, and suggestions of 16 professionals working with youth in an urban generation zone in Ankara. The study found that the perception of insecurity persists, and social facilities are underutilized by the youth. The neighborhood exhibits the characteristics of a deprived area and is also affected by low socioeconomic status and poverty. Although crime has dispersed to other neighborhoods, it remains a problem in the neighborhood. A program that supports the psychosocial development of youth is necessary, as professionals find it challenging to intervene effectively and address underlying problems. Subsequent studies may examine other demographic groups and factors, including poverty, discrimination, and gender.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"49 1","pages":"377 - 390"},"PeriodicalIF":1.6,"publicationDate":"2023-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48235245","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Community Service Staff Capacity Building and Elders’ Willingness to Age in Place 社区服务人员能力建设与长者安老意愿到位

IF 1.6 4区社会学

Journal of Social Service Research Pub Date : 2023-05-04 DOI: 10.1080/01488376.2023.2226165

C. Cheung, Yuen-hang Ng

引用次数: 0

The Relationship Of County-Level Characteristics On Length Of Time Clients Are In Child Protective Services: The Context Of Care 县级特征与儿童保护服务时间的关系:护理背景

IF 1.6 4区社会学

Journal of Social Service Research Pub Date : 2023-05-04 DOI: 10.1080/01488376.2023.2226173

D. Kondrat, Jeremiah W. Jaggers, J. Castillo, Stephanie C. Kathan, Barbara Pierce, Ashley Allen

{"title":"The Relationship Of County-Level Characteristics On Length Of Time Clients Are In Child Protective Services: The Context Of Care","authors":"D. Kondrat, Jeremiah W. Jaggers, J. Castillo, Stephanie C. Kathan, Barbara Pierce, Ashley Allen","doi":"10.1080/01488376.2023.2226173","DOIUrl":"https://doi.org/10.1080/01488376.2023.2226173","url":null,"abstract":"Abstract Time spent in the child welfare system changes the life trajectory of those in care. Children who spend longer in care are at greater risk for mental illness. Adoption and Safe Families Act put a limit on how long children could be in out-of-home care; 15 months out of the last 22. Researchers have studied both individual and environmental correlates of time in care. No study has explored individual and environmental predictors of time to case closure. This study sought to fill the gap by studying county and individual-level variables, including race and delinquency. Data came from a state administrative dataset (n = 46,923). Using multilevel modeling, results indicated that older children, being Black, or having a Child in Need of Services case was at a greater risk of time in care. The effects of these latter two variables varied by county. At the county level, percent minority and adjusted crime rate were related to time in care. Practitioners can use the results to address contextual and client-related factors to increased time to case closure. Future research should focus on understanding how these factors correlate with longer stays in care and on developing and testing interventions that address these correlates.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":"49 1","pages":"298 - 308"},"PeriodicalIF":1.6,"publicationDate":"2023-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43654766","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0