Journal of Social Service Research最新文献

{"title":"Work-Life Balance of Working Mothers in the Healthcare Industry in Riyadh, Saudi Arabia","authors":"Athoug Alotaibi, Theeb Aldossry","doi":"10.1080/01488376.2023.2271037","DOIUrl":"https://doi.org/10.1080/01488376.2023.2271037","url":null,"abstract":"This article investigated the work-life balance of working mothers in the healthcare industry in Riyadh, Saudi Arabia. It aimed at identifying the factors contributing to family-work conflict (FWC) (the impact of the family on the work) and work-family conflict (WFC) (the impact of the work on the family) among working mothers and deciding which measures dictate a negative impact on work or home, WFC or FWC. It utilized Netemeyer et al.’s (Citation1996) WFC and FWC Scale to examine which areas cause the most conflict for working mothers. A descriptive survey research design was applied, and 80 respondents were chosen for analysis. The results revealed that many factors contribute to WFC among working mothers. For example, the time the job requires makes it difficult to fulfill family responsibilities. Moreover, many factors contribute to FWC among working mothers, such as home life interfering with the responsibilities at work, such as arriving at work on time, accomplishing daily tasks, working overtime, and having to postpone tasks at work because of family or spouse/partner demand. Finally, the impact of work on the family is higher than that of family on work. In the light of the results, the researcher recommended holding training courses in effective time management, stress management, and burnout prevention to help working mothers in the private sector. Shareholders, decision-makers, and bodies interested in work-life balance can benefit from the results to develop programs and plans that help working mothers in the healthcare industry. Therefore, further studies are required to dig deeper and find if other measures have not been addressed in the research that may cause WFC and FWC. The researcher recommended investigating the benefits of work-life balance, how it affects the broader context, and how to improve it, investigating the impact of work–family conflict, stress, and family work conflict and job involvement, investigating the relationship between work-life balance and job satisfaction, and investigating the link between family economic status and work-family conflict.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135883618","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Exploring Perspectives of Professionals in Community Organizations for Outreach and Services to East Asian American Older Adults and Family Caregivers","authors":"Kathy Lee, Jessica Cassidy, Jaci Mitchell, Angela Hall","doi":"10.1080/01488376.2023.2265420","DOIUrl":"https://doi.org/10.1080/01488376.2023.2265420","url":null,"abstract":"AbstractThe present study explored how social service agencies serve older adults and their family caregivers to examine how to better serve those from East Asian American communities through a qualitative study design. Using a convenience sampling method, 42 participants were recruited from 37 home- and community-based, social service organizations. Four themes were developed based on their efforts in outreach, service delivery, engagement, and collaboration. The results showed that traditional forms of media, such as local newspapers, TV ads, or radios were commonly used to reach East Asian American communities. Specifically, ethnic media was considered the most effective way to reach Chinese and Korean American older adults due to the familiarity with the language and the culture. While technology acted as a bridge for delivering services to their clients, it was not seen as a permanent solution to the issue but rather a “Band-Aid”. Also, some ethnic organizations used multipurpose messaging mobile applications to stay connected with their clients. Ethnic organizations serving East Asian older adults offer unique contributions to the community due to their deeper understanding of cultural backgrounds. Through greater collaborations between organizations, resource utilization may be increased thereby, successfully supporting this underserved aging population.Keywords: Aging organizationshome- and community-based organizationsethnic organizationscollaborationsocial service connectionssocial service organizations Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationFundingThis work was supported by the Alzheimer’s Association New to the Field [AARG-NTF-20-678171].","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135094138","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"National Health Insurance Scheme in Nigeria: Exploring Limitations to Utilisation by Adult Enrollees","authors":"Paulinus Okah, Chinyere Onalu, Uzoma Okoye","doi":"10.1080/01488376.2023.2265417","DOIUrl":"https://doi.org/10.1080/01488376.2023.2265417","url":null,"abstract":"AbstractDespite the introduction of the National Health Insurance Scheme aimed at ensuring easy access and affordable healthcare services to Nigerians, evidence abounds that most enrollees still find it difficult to access healthcare because of some factors militating against the smooth and easy access to the scheme. As a result, many people continue to die of preventable diseases as they cannot afford the catastrophic medical bills outside the National Health Insurance Scheme, while those who can afford the out-of-pocket medical expenses spend most of their budgets on healthcare services. This phenomenological qualitative study examined some factors limiting access to utilization of National Health Insurance Scheme by adult enrollees in Nigeria. Thirty participants including 10 inpatients, 17 outpatients, and 3 staff from implementing agencies of the National Health Insurance Scheme, were purposively selected for the study. Data were collected using in-depth interviews and analyzed thematically with the use of NVivo12. Findings revealed that delays in generating the secondary billing code, requests for airtime from patients, and language barriers, amongst others, are some of the factors affecting the utilization of National Health Insurance Scheme. The study recommended that the recruitment of more staff including social workers and abolishing the request for airtime from patients will improve utilization of healthcare through National Health Insurance Scheme. Future research may unravel the factors that lead to the request for airtime from enrollees and how it affects their utilization of National Health Insurance Scheme.Keywords: Adult enrolleesexperiencenational health insurance schemeutilizationsocial workerNigeria Disclosure StatementThere was no potential conflict of interest reported by any of the authors.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135095508","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Strengthening Social Support Networks for the Rehabilitation and Reintegration of Obstetric Fistula Patients in South-East, Nigeria","authors":"Agha Ali Agha, Chinyere Onalu, Chinwe Nnama-Okechukwu, Samuel Ebimgbo","doi":"10.1080/01488376.2023.2265430","DOIUrl":"https://doi.org/10.1080/01488376.2023.2265430","url":null,"abstract":"AbstractObstetric fistula is a maternal health injury and disease affecting women in low-income resource countries of Africa including Nigeria. While there has been significant improvement in making treatment more accessible, the long-term needs of victims for social, emotional, psychological, and economic support after Obstetric fistula repairs have received little attention. In this study, we explored the social support networks of fistula survivors in South East Nigeria, in understanding how to strengthen their reintegration experiences. Using in-depth interviews and focus group discussions, we extracted information from 56 participants comprising 34 fistula survivors/outpatients, 10 inpatients, and 12 caregivers at a National Obstetric Fistula Referral Facility in Southeast Nigeria. The generated data were analyzed thematically. Participants reported that support from families, church, and the government were drivers for their rehabilitation and reintegration; and social support was an important source of strength and hope in the health-seeking pathways of the women. Social support policy shift as well as community health promotion and grassroots awareness creation will help to accelerate the reintegration of women with OF into their communities after rehabilitation. Such policies will help strengthen Primary Health Centers (PHCs) and stimulate radical multidisciplinary interventions for the proper integration of fistula patients in Nigeria. To achieve the recommendations, there is a need for social work professional collaborations, hence, the study has practice implications for the social work service delivery in the Nigerian healthcare system. Future research may consider using a quantitative research design to have a general view of the respondents on strengthening social support networks on rehabilitation and reintegration of victims of obstetric fistula, this will create more room for better service provision, and also an advancement in social service research.Keywords: Obstetric fistulasocial supportreintegrationrehabilitationsocial work service delivery Disclosure StatementNo potential conflict of interest was reported by the author(s).","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135645408","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Life Satisfaction and Depression among Older Adults during COVID-19: Examining Awareness and Use of Community Mental Health Welfare Centers","authors":"Eunyoung Lee, Jaclyn M. Williams","doi":"10.1080/01488376.2023.2263479","DOIUrl":"https://doi.org/10.1080/01488376.2023.2263479","url":null,"abstract":"AbstractKorea has significantly lower life satisfaction than other countries, with older adults reporting the lowest levels among all the age groups. Social isolation from the COVID-19 pandemic put older adults at a higher risk of depression. This study examined the awareness and use of mental health welfare centers among Korean older adults and how the use of these centers impacted life satisfaction and depression during the pandemic. The sample included data from 545 Korean older adults from the 2020 Seoul Welfare Survey. The current analyses included correlations, multivariate linear regression, and Hayes PROCESS macro. Among participants, 9.6% used community mental health centers, and 57.3% were unaware of their existence. Depression was positively associated with life satisfaction among older adults, indicating that participants may experience depression while objectively evaluating their life with satisfactory results. The use of these centers did not emerge as a mediator between depression and life satisfaction during the pandemic. Recommendations included further research into this area, raising awareness of mental health treatment options, reducing stigma toward mental health problems, and improving life satisfaction in depressed older adults via a strengths-based approach.Keywords: COVID-19 pandemicdepressionlife satisfactionmental healthmental health welfare centers Ethical standardsThis study was reviewed and exempted by Dongguk University Institutional Review Board (DUIRB-202206-12).Disclosure statementThe authors declare that there is no conflict of interest.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135199626","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Role Conflict and Turnover Intention among Chinese Social Workers: The Roles of Emotional Exhaustion and Job Autonomy","authors":"Hongfei Li, Wei Shi, Yan Qian, Jian Mo","doi":"10.1080/01488376.2023.2254805","DOIUrl":"https://doi.org/10.1080/01488376.2023.2254805","url":null,"abstract":"Abstract This study aims to investigate the association between role conflict and turnover intention, as well as mediating role of emotional exhaustion and moderating effects of job autonomy on turnover intention among social workers in mainland China. Data from the China Social Work Longitudinal Study 2019 (n = 5,611) is included in the final analyses, and structural equation modeling is adopted to confirm the factor structure. The empirical results indicate that role conflict is positively associated with turnover intention, whereas emotional exhaustion plays a partial mediating role in the relationship between role conflict and turnover intention. In addition, job autonomy plays a negative moderating role in the first half of the path of role conflict on turnover intention. Suggestions and implications for practice are explored. Since social workers are viewed as critical agents of change in the area of social service provision, findings support the need for and occupational environment that promotes job autonomy and prevents burnout. Future studies are suggested to examine how turnover intention is formulated and developed in organizational contexts of social work and other human helping professions and to design relevant interventions and programs for this population.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45135288","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Perceived Impact of Cancel Culture and the Mental Health Challenges Associated With the Aftermath: A Discourse for Social Workers in Nigeria","authors":"Blessing Ramsey-Soroghaye, Chinyere E. Onalu, Precious Anyaegbu","doi":"10.1080/01488376.2023.2254804","DOIUrl":"https://doi.org/10.1080/01488376.2023.2254804","url":null,"abstract":"Abstract Historically, cancel culture has always existed the only variation is in its manifestation. Canceling an individual, group, or organization denotes to boycotting and publicly shaming them in response to a perceived or actual transgression, most often involving political viewpoints or social justice issues. The aim of this phenomenology qualitative research study was to investigate how cancel culture on social media sites leads to associated mental challenges. The study conducted In-depth interviews with 25 participants who were purposively selected graduates of University of Nigeria, Nsukka; and the data gotten was thematically analyzed. Findings show that social media sites have significantly contributed to cancel culture and the most indicated social media sites identified in this study were Facebook, Instagram, Twitter and most recently TikTok. Participants also noted that cancel culture has positive impacts but when taken to the extreme it negatively impacts the canceled and to a large extent their family leading to mental health issues such as isolation, loneliness, depression, anxiety, low self-esteem, and mental health problems. The study recommends that social workers who are part of social service providers should encourage zero tolerance against cancel culture. In conclusion, punitive measures and bans should also be issued to anyone promoting or instigating this act as its negative impact is more severe than its positive impact. Future research may use a quantitative research design to have a general view of the factors promoting cancel culture and the best methods in controlling canceling, this will create room for better social services and an advancement in social service research.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2023-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47984655","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Effects of Organizational Social Support on Left-behind Children’s Resilience in China","authors":"Jiachun Liang, Mashitah Hamidi, Haris Abd Wahab, Siew Kian Ong","doi":"10.1080/01488376.2023.2259936","DOIUrl":"https://doi.org/10.1080/01488376.2023.2259936","url":null,"abstract":"AbstractLeft-behind children are one of the main issues in China’s child welfare services. The change in the family environment has destroyed these children’s original levels of resilience. Hence social service and support from social organizations are needed. The study examines the impact of different types of social support social organizations provide to enhance the resilience of left-behind children in rural China. Types of social support analyzed include material, mental, informational, behavioral, and social interaction support. Data was collected from 384 rural left-behind children using a pre-coded questionnaire. Respondents were randomly selected from Guangxi, China in 2022. They had an average age of 12.781 years, with 45.83% male and 54.17% female. Multiple linear regression was used to conduct an empirical analysis of the different types of social support provided by social organizations. The results found that material, mental, informational, and behavioral support provided by social organizations had significant effects on the resilience of rural left-behind children in China. Further research should be conducted on the importance of providing material, mental, informational, and behavioral support to left-behind children to better help improve their resilience.Keywords: Social organizationssocial supportleft-behind childrenresilience AcknowledgmentsThe authors are very grateful for the research support provided by the authors’ Faculty and University and wish to thank all the teachers, children, and their guardians from the primary and junior high schools.Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationFundingPublication funded by Education Department of Guangxi Zhuang Autonomous Region (Project-ID: 2022KY0615) and Economics and Trade College, Guangxi University of Finance and Economics, China (Project-ID: 2020YB08).","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134949451","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Approaches to Practice in Emergency Contexts: Post-Disaster Outlook on Black Communities in Toronto","authors":"Shamette Hepburn, Mary Goitom","doi":"10.1080/01488376.2023.2259933","DOIUrl":"https://doi.org/10.1080/01488376.2023.2259933","url":null,"abstract":"AbstractThroughout the early stages of the COVID-19 pandemic, the vulnerability of Black and other racialized communities in Canada emerged as a key concern for health and social service providers, policymakers, and researchers. A compounding of structurally generated inequalities affected income, access to health and social services, and susceptibility to contracting COVID-19. Black communities were a focal point that provided evidence to this disproportionate impact of the pandemic. This research presents findings of a grounded theory study of 20 front-line staff who provide social services at a Toronto-based agency. Utilizing a survey and in-depth interviews, the study explored how social service provisions to Black communities were understood and implemented and what the prospects were for future preparedness. Conceptually, a Sustainable Development Goals (SDGs) logic and a resilience lens were utilized to examine the agency’s capacity for developing sustainable partnerships with vulnerable communities, as framed by SDG 11—Sustainable Cities and (Inclusive and Resilient) Communities, and SDG 17—Sustainable Partnerships. Findings illustrate a sustainability challenge for supporting Black communities. The study recommends research on, and the utilization of practice models based on community-based resilience initiatives (CRIs) and an SDG logic in social service agencies to support interventions based on collaboration, inclusivity, and resilience in emergencies.Keywords: Post-disaster resiliencesustainable development goals (SDGs)community-based resilience initiativesblack communitiescanada AcknowledgementThe authors wish to thank the study’s participants and the funding agency, the Social Sciences and Humanities Research Council of Canada (SSHRC).Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationFundingThis research was funded by the Social Sciences and Humanities Research Council of Canada (SSHRC) through a Partnership Engage Grant.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134948454","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Identification of Domestically Sex Trafficked Persons in Social Service Settings in Canada: A Qualitative Study","authors":"Stephanie Elliott, C. Kelly, Danielle Jacobson, Frances Montemurro, Rhonelle Bruder, Robin Mason, J. Du Mont","doi":"10.1080/01488376.2023.2242886","DOIUrl":"https://doi.org/10.1080/01488376.2023.2242886","url":null,"abstract":"Abstract Social service providers are critical in supporting domestically sex trafficked persons. However, little is known about how these providers identify sex trafficked persons. This study aimed to explore this vital but poorly understood first step to addressing sex trafficked clients’ needs, asking: How do social service providers in Ontario, Canada identify domestically sex trafficked adolescents and adults? Fifteen semi-structured interviews were conducted with diverse social service providers from across Ontario. Participants’ responses to open-ended questions were then analyzed thematically. Findings revealed that providers recognize sex trafficked persons using both commonly reported as well as unique indicators suggestive of sex trafficking, drawing on existing tools and skills developed through or adapted from work with other service populations. However, few had access to formalized practices or resources within their workplace to aid in identifying sex trafficked persons specifically and, as such, many relied on ad hoc processes. While resourceful, this approach can unintentionally perpetuate myths and stereotypes about sex trafficked persons and contribute to missed opportunities for identification. To better support sex trafficked persons, it is recommended that social service providers are provided with tailored training and resources related to identification while adopting and using reflexivity in their everyday practice to combat unconscious biases, beliefs, and attitudes. The work undertaken by social service providers could also be enhanced by knowledge gained from future research designed to evaluate the utility of the sex trafficking indicators and processes for identification described.","PeriodicalId":47419,"journal":{"name":"Journal of Social Service Research","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45477183","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}