Addressing the Social Service Needs of Latinx Families Impacted by COVID-19 and Immigration-Related Stressors

Abstract This qualitative study explored how service providers perceived the stressors that Latinx immigrants experienced due to COVID-19 and the restrictive immigration enforcement climate in the U.S. The study also examined how social service providers responded to immigrant families’ social service needs in light of the impediments imposed by the pandemic. In-depth, semi-structured interviews were conducted via telephone and Zoom with social service providers. (n = 28) who provided direct services to immigrant clients in Los Angeles, CA. Colaizzi’s (1978) phenomenological method was utilized as a data analysis guide. Findings showed that Latinx immigrants experienced: (a) high rates of economic stressors and negative mental health outcomes due to the pandemic; (b) immigration-related distress and barriers seeking services; (c) shifting social service needs; and (d) relied on spiritual practices and mutual aid. Culturally responsive practice and policy implications are included. Future research recommendations include addressing the importance of enhancing relationships with immigrant-based centers and faith-based agencies to assist practitioners in serving more immigrant families to restore their physical, mental, and emotional well-being and prevent child welfare systems involvement. Policy recommendations are provided to encourage effective, culturally responsive innovations and adaptations to improve service provision and policy changes to best optimize the health of immigrant communities.