Australian Journal of Public Administration最新文献

{"title":"Do ‘humble’ leaders help employees to perform better? Evidence from the Chinese public sector","authors":"Fan Wu,&nbsp;Qiwei Zhou","doi":"10.1111/1467-8500.12582","DOIUrl":"10.1111/1467-8500.12582","url":null,"abstract":"<div>\u0000 \u0000 \u0000 <section>\u0000 \u0000 <p>Humility is crucial for public sector leaders as it enables them to recognise their inadequacies and acknowledge others’ competencies in complex external environments. Despite its benefits, our knowledge of the influence of leader humility in the public sector remains limited. This study provides insights into <i>how</i> and <i>when</i> leader humility influences employee performance in public sectors. Based on Self-Determination Theory, this article posits that leader humility enhances the leader's perception of employee performance by promoting intrinsic motivation. Moreover, drawing on Dominance Complementarity Theory, it is revealed that the above effect is stronger when the employee has a highly proactive personality. To assess the mechanism and boundary condition of leader humility on the perception of employee performance, our study uses a two-wave multi-source survey of 136 leader–employee dyads amongst public sector workers located in north-eastern China. The results are consistent with our theoretical predictions. We discuss implications for understanding how public leader humility influences employees’ motivation and subsequent performance, and how a leader's character and an employee's personality may enhance desirable outcomes.</p>\u0000 </section>\u0000 \u0000 <section>\u0000 \u0000 <h3> Points for practitioners</h3>\u0000 \u0000 <div>\u0000 <ul>\u0000 \u0000 <li>Humble public leaders can satisfy their followers’ basic self-determining psychological needs and improve followers’ intrinsic motivations.</li>\u0000 \u0000 <li>Since humble public leaders care more about others and can minimise the effect of leader–follower power imbalances, facilitate frequent interactions, and spotlight followers’ unique abilities, they tend to enhance the followers’ job performance through their increased intrinsic motivation.</li>\u0000 \u0000 <li>Humble public leaders are non-hierarchical and power equalising. They could positively interact with proactive followers who tend to take the initiative to get things done. The interaction facilitates followers’ higher intrinsic motivation and job performance.</li>\u0000 </ul>\u0000 </div>\u0000 </section>\u0000 </div>","PeriodicalId":47373,"journal":{"name":"Australian Journal of Public Administration","volume":"82 3","pages":"368-393"},"PeriodicalIF":2.2,"publicationDate":"2023-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44473630","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Backloading to extinction: Coping with values conflict in the administration of Australia's federal biodiversity offset policy","authors":"Megan C. Evans","doi":"10.1111/1467-8500.12581","DOIUrl":"10.1111/1467-8500.12581","url":null,"abstract":"<div>\u0000 \u0000 \u0000 <section>\u0000 \u0000 <p>Policy-makers are frequently required to consider and manage conflicting public values. An example of this in the environmental domain is biodiversity offset policy, which governments worldwide have adopted as a mechanism to balance environmental protection with socio-economic development. However, little work has examined administrative practices underpinning biodiversity offset policy implementation, and how the adoption of coping strategies to manage value conflicts may influence resulting policy outcomes. This study fills this research gap using a case study of Australia's federal biodiversity offset policy under the <i>Environment Protection and Biodiversity Conservation</i> (EPBC) <i>Act 1999</i>. Using data from 13 interviews of federal policy administrators, I show that the introduction of a new policy in 2012 enabled a shift from the use of precedent to a technical approach for setting offset requirements under the EPBC Act. Yet, multiple sources of policy ambiguity remain, and administrators have adopted post-approval condition-setting, or ‘backloading’—a form of cycling, facilitated by structural separation—to defer detailed assessments of offset requirements until after biodiversity losses are approved. Backloading thus undermines the effectiveness of environmental policy and will persist as coping strategy unless policy ambiguity is reduced via legislative amendments and adequate resourcing of biodiversity conservation.</p>\u0000 </section>\u0000 \u0000 <section>\u0000 \u0000 <h3> Points for practitioners</h3>\u0000 \u0000 <div>\u0000 <ul>\u0000 \u0000 <li>Biodiversity offset policy requires administrators to manage conflicting environmental and socioeconomic values.</li>\u0000 \u0000 <li>Technical decision tools reduce reliance on case-by-case decision-making, but multiple ambiguities persist.</li>\u0000 \u0000 <li>Backloading (post-approval condition-setting) defers values conflict, but reduces transparency, accountability, and policy effectiveness.</li>\u0000 \u0000 <li>Policy ambiguity must be reduced at the political level to facilitate effective biodiversity conservation.</li>\u0000 </ul>\u0000 </div>\u0000 </section>\u0000 </div>","PeriodicalId":47373,"journal":{"name":"Australian Journal of Public Administration","volume":"82 2","pages":"228-247"},"PeriodicalIF":2.2,"publicationDate":"2023-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1467-8500.12581","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44125125","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Public servants working from home during the pandemic: Who gained and who lost?","authors":"Sue Williamson,&nbsp;Linda Colley,&nbsp;Twan Huybers,&nbsp;Massimiliano Tani","doi":"10.1111/1467-8500.12580","DOIUrl":"10.1111/1467-8500.12580","url":null,"abstract":"<div>\u0000 \u0000 \u0000 <section>\u0000 \u0000 <p>Employees experienced both advantages and disadvantages while working from home during the COVID-19 pandemic. Researchers have examined these impacts on women and those with caring responsibilities; however, little research has examined the impacts on other groups of employees, such as those with a disability or employed on a casual basis. In this article, we focus on the public sector and examine who gained and who lost while working from home, based on a 2020 survey of over 5000 Australian public servants. We have constructed loss and gain indices to measure three elements of a change model, which enables an evaluation of the impacts on various groups of employees. The elements of change management examined are operational areas, performance management, and beliefs and values. To analyse the factors affecting gains and losses, as summarised in the indices, we applied a statistical model estimated using linear regression methods. Our findings reveal that, on average, survey participants experienced a net gain. Families and employees with a disability gained; however, women gained less than men in the first two categories and gained more than men on the beliefs and values category. These findings highlight areas on which public service organisations need to focus as we enter a COVID-normal era.</p>\u0000 </section>\u0000 \u0000 <section>\u0000 \u0000 <h3> Points for practitioners</h3>\u0000 \u0000 <div>\u0000 <ul>\u0000 \u0000 <li>The benefits and drawbacks of working from home differ according to employee demographics.</li>\u0000 \u0000 <li>Overall, lower level employees and those employed on a casual basis gained less than higher level employees and those employed full time.</li>\u0000 \u0000 <li>Women gained less than men in relation to how work was operationalised and performed.</li>\u0000 \u0000 <li>These differential impacts highlight areas on which public sector organisations need to focus in a COVID-normal era.</li>\u0000 </ul>\u0000 </div>\u0000 </section>\u0000 </div>","PeriodicalId":47373,"journal":{"name":"Australian Journal of Public Administration","volume":"83 3","pages":"288-307"},"PeriodicalIF":2.1,"publicationDate":"2023-03-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1467-8500.12580","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41329883","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"‘That was all over the shop’: Exploring the COVID-19 response in disability residential settings","authors":"Ashley McAllister,&nbsp;Helen Dickinson,&nbsp;Marie Huska,&nbsp;Alexandra Devine,&nbsp;Stefanie Dimov,&nbsp;Anne Kavanagh","doi":"10.1111/1467-8500.12574","DOIUrl":"10.1111/1467-8500.12574","url":null,"abstract":"<div>\u0000 \u0000 \u0000 <section>\u0000 \u0000 <p>People with disability are an ‘at-risk’ group in a pandemic context for various clinical and structural reasons. However, in the early stages of the COVID-19 pandemic, people with disability were not identified as a priority group, which exacerbated this risk, particularly for those living in congregate settings. This paper examines inter-organisational issues during the second wave of the COVID-19 pandemic in disability residential settings gathered from senior managers, team leaders, and disability support workers. We use Victoria as a case study since several Victorian disability residential settings were in mid-transition from state provision to non-profit organisations. We argue that residential settings in mid-transition had clearer lines of organisational accountability and communication, which was thought to reduce the impact of outbreaks compared to residential settings in other States and Territories with multiple lines of communication and blurred accountability. The paper contributes to the literature on inter-organisational collaboration by reinforcing the necessity of clear lines of accountability and leadership in collaborative governance during emergencies. The evidence suggests how government and disability residential settings could better support residents and staff in future COVID-19 outbreaks or other pandemics.</p>\u0000 </section>\u0000 \u0000 <section>\u0000 \u0000 <h3> Points for practitioners</h3>\u0000 \u0000 <div>\u0000 <ul>\u0000 \u0000 <li>People with disability, particularly those living in congregate settings, are often at heightened risk during public health emergencies.</li>\u0000 \u0000 <li>Clearer lines of responsibility, administrative, and communication arrangements across organisations and governments, alongside tailored responses within residential settings, are required to keep ‘at-risk’ individuals safe.</li>\u0000 \u0000 <li>Emergency management block funding could be designed to alleviate the financial pressures identified in this study for residential disability services in future pandemic responses.</li>\u0000 </ul>\u0000 </div>\u0000 </section>\u0000 </div>","PeriodicalId":47373,"journal":{"name":"Australian Journal of Public Administration","volume":"83 3","pages":"271-287"},"PeriodicalIF":2.1,"publicationDate":"2023-02-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1467-8500.12574","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41258926","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Collective action and co-production of public services as alternative politics: The case of public transportation in Israel","authors":"Niva Golan-Nadir,&nbsp;Tom Christensen","doi":"10.1111/1467-8500.12578","DOIUrl":"10.1111/1467-8500.12578","url":null,"abstract":"<div>\u0000 \u0000 \u0000 <section>\u0000 \u0000 <p>Can dissatisfaction with existing policies lead to the co-production of public goods and services? If so, under what conditions could such dissatisfaction lead to the co-production of public goods and services? We posit that when (1) citizens are dissatisfied with the policy as designed, (2) third-sector organisations are formed, and (3) politicians and street-level managers are engaged, the co-production of public goods and services will take place. Analysing the Israeli religion-based restrictions on public transportation on the Jewish Sabbath (Saturday), this study argues that the intentional lack of public transport on Saturdays is overall met with discontent within the population and, in turn, leads third-sector organisations and local authorities to combine forces to find solutions on the local level. We have employed various mixed methods tools (e.g. a public opinion survey, existing statistics, in-depth interviews, and textual analysis) in order to test the Israeli case as an illustrative, crucial case study.</p>\u0000 </section>\u0000 \u0000 <section>\u0000 \u0000 <h3> Points for practitioners</h3>\u0000 \u0000 <div>\u0000 <ul>\u0000 \u0000 <li>Limited public services impose burdens on disadvantaged groups, who are often those with fewer resources, causing societal dissatisfaction with policy and its implementation.</li>\u0000 \u0000 <li>Co-production is facilitated when dissatisfied citizens encourage third-sector organisations, politicians, and street-level managers to engage.</li>\u0000 \u0000 <li>Local co-production efforts are expected to cease when governments decide to supply the lacking services.</li>\u0000 </ul>\u0000 </div>\u0000 </section>\u0000 </div>","PeriodicalId":47373,"journal":{"name":"Australian Journal of Public Administration","volume":"82 1","pages":"96-115"},"PeriodicalIF":2.2,"publicationDate":"2023-02-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48693061","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Fixing big government or feeding private contractors? Empirical evidence from the case of municipal solid waste management","authors":"Seejeen Park,&nbsp;M. Jae Moon","doi":"10.1111/1467-8500.12579","DOIUrl":"10.1111/1467-8500.12579","url":null,"abstract":"<div>\u0000 \u0000 \u0000 <section>\u0000 \u0000 <p>The assumption of new public management (NPM) that governments can lower costs and improve service quality through a market mechanism, such as competition, has been under debate over several decades. To test the NPM assumption, this study investigates the effects of contracting out on cost savings by analysing municipal solid waste management data collected in 25 local governments in the Republic of Korea over a period of 14 years. Contrary to the NPM assumption, this study suggests that contracting out does not necessarily result in cost savings but rather causes additional financial burden on citizens.</p>\u0000 </section>\u0000 \u0000 <section>\u0000 \u0000 <h3> Points for practitioners</h3>\u0000 \u0000 <div>\u0000 <ul>\u0000 \u0000 <li>Government officials are strongly encouraged to critically review market-based managerial reforms.</li>\u0000 \u0000 <li>Government officials need to assess both benefits and costs of contracting-out practices prior to any outsourcing or privatisation decisions.</li>\u0000 \u0000 <li>Government officials need to make evidence-based policy decisions and long-term financial implications from the perspective of citizens.</li>\u0000 </ul>\u0000 </div>\u0000 </section>\u0000 </div>","PeriodicalId":47373,"journal":{"name":"Australian Journal of Public Administration","volume":"82 1","pages":"116-132"},"PeriodicalIF":2.2,"publicationDate":"2023-02-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46302270","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Innovating for the greater good: Examining innovation champions and what motivates them","authors":"Courtney Molloy,&nbsp;Sarah Bankins,&nbsp;Anton Kriz,&nbsp;Lisa Barnes","doi":"10.1111/1467-8500.12577","DOIUrl":"10.1111/1467-8500.12577","url":null,"abstract":"&lt;div&gt;\u0000 \u0000 \u0000 &lt;section&gt;\u0000 \u0000 &lt;p&gt;Governments have increasingly tasked the not-for-profit sector with supporting the provision of public goods and services. Alongside this role, not-for-profits have faced increasingly challenging external contexts, including heightened competition and tighter funding regimes. This makes effective innovation critical for the successful delivery of social goods within this setting particularly, and in other public service-oriented organisations more broadly. However, we know little about how innovation occurs in such contexts and even less about the motivations of those who choose to expend the effort to drive innovation there. This study examines the motivations of a key innovation agent, the innovation champion, in the challenging and dynamic not-for-profit context. Via a multi-case study, qualitative approach with 46 interviews, we utilise self-determination theory to surface what motivates innovation champions to develop and drive new idea generation and implementation. The motivations for championing innovations in not-for-profits are varied, spanning intrinsic, prosocial, and other extrinsic drivers. With wider implications for public service-oriented organisations, our work also suggests that champions in such contexts are variably motivated throughout an innovation project and appear to be simultaneously intrinsically and prosocially motivated. We also find that boredom, or its avoidance, can motivate champions toward innovative activities.&lt;/p&gt;\u0000 &lt;/section&gt;\u0000 \u0000 &lt;section&gt;\u0000 \u0000 &lt;h3&gt; Points for practitioners&lt;/h3&gt;\u0000 \u0000 &lt;div&gt;\u0000 &lt;ul&gt;\u0000 \u0000 &lt;li&gt;Innovation champions, with their passion for change and desire for stimulation, are a valuable agent to foster innovation and combat organisational inertia.&lt;/li&gt;\u0000 \u0000 &lt;li&gt;Providing autonomous time, away from scheduled tasks and formal role requirements, can provide employees with the ‘cognitive space’ or ‘slack time’ required for innovative thinking.&lt;/li&gt;\u0000 \u0000 &lt;li&gt;Fostering innovation championing can contribute to enhanced employee engagement and a sense of fulfilment in one's role.&lt;/li&gt;\u0000 \u0000 &lt;li&gt;Innovation champions are not motivated in any one single way; their motivations span from self-interest to contributing to a ‘greater good’. Where consistency exists, such individuals share an underlying passion for change and a desire to avoid boredom.&lt;/li&gt;\u0000 \u0000 &lt;li&gt;Leaders can clearly articulate the organisation's mission as one way to enhance champion motivation, particularly where their work has longer term and/or indirect value to target beneficiaries.&lt;/li&gt;\u0000 &lt;/ul&gt;\u0000 &lt;/div&gt;\u0000 &lt;/section&gt;\u0000 ","PeriodicalId":47373,"journal":{"name":"Australian Journal of Public Administration","volume":"83 1","pages":"24-49"},"PeriodicalIF":2.2,"publicationDate":"2023-02-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1467-8500.12577","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44609247","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Gender targets and trickle-down effects: Avoiding the ‘decoupling dynamics’ that limit female representation in senior roles","authors":"Jill A. Gould,&nbsp;Carol T. Kulik,&nbsp;Shruti R. Sardeshmukh","doi":"10.1111/1467-8500.12576","DOIUrl":"10.1111/1467-8500.12576","url":null,"abstract":"Women constitute the majority of the Australian public sector workforce, but their representation in senior roles is not proportional. Australian public services have gender targets to improve the representation of women in senior roles. Based on previous research, targets are expected to first increase female representation at the target’s focal level, such as executive level. Then they should initiate a trickle-down effect (TDE), increasing female representation at the level immediately below the target’s focal level, such as the executive feeder level. However, the TDE observed in a state public service decelerated after a gender target was imposed. We identified whether individual departments had a consistent or inconsistent TDE and conducted 13 semi-structured interviews with key stakeholders. Too many service-wide targets with low prioritisation of a gender target, as well as missing and ineffective practices, generated decoupling dynamics. Only departments with gender champions who had visible backing from the Chief Executive were able to keep the gender target coupled with practice to achieve its intended outcomes.","PeriodicalId":47373,"journal":{"name":"Australian Journal of Public Administration","volume":"82 2","pages":"147-166"},"PeriodicalIF":2.2,"publicationDate":"2023-01-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1467-8500.12576","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41680032","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Policy on innovation in Australia: Divergence in definitions, problems, and solutions","authors":"Jenny M. Lewis,&nbsp;Gosia Mikolajczak","doi":"10.1111/1467-8500.12575","DOIUrl":"10.1111/1467-8500.12575","url":null,"abstract":"<div>\u0000 \u0000 \u0000 <section>\u0000 \u0000 <p>Innovation has joined the mainstream in many nations as governments search for new ways to tackle challenging societal and economic problems. But Australia is seen to be lagging on innovation policy. Is this related to how governments define innovation? What do they regard as the problem they are addressing? What proposed solutions follow from this? This paper examines how Australian governments have defined innovation over four decades, signalling their policy intentions about how to make the nation more innovative. Definitions of innovation are analysed using 79 Australian (national level) policy documents published from 1976 to 2019. Close reading of these documents suggests two main definitions: innovation as technology, and innovation as culture. Topic modelling uncovers more differentiated themes, shows how definitions change over time, and demonstrates an association between definitions and political parties in government. The divergent approaches suggest a lack of coherence and continuity to policy on innovation in Australia.</p>\u0000 </section>\u0000 \u0000 <section>\u0000 \u0000 <h3> Points for practitioners</h3>\u0000 \u0000 <div>\u0000 <ul>\u0000 \u0000 <li>Innovation has expanded and broadened in its definition and governments and policymakers have paid increasing attention to it.</li>\u0000 \u0000 <li>In Australia, there are two main definitions of innovation used in policy—one related to technology and one related to culture.</li>\u0000 \u0000 <li>The technology view of innovation can be further divided into a focus on businesses or a focus on research and development (R&amp;D).</li>\u0000 \u0000 <li>Different innovation definitions, problems, and solutions dominate at different times, with Coalition governments tending to favour business and technology over culture, and Labor governments doing the opposite.</li>\u0000 \u0000 <li>There are divergent approaches to policy on innovation in Australia which suggest a lack of coherence and consistency in policy over the long term.</li>\u0000 </ul>\u0000 </div>\u0000 </section>\u0000 </div>","PeriodicalId":47373,"journal":{"name":"Australian Journal of Public Administration","volume":"82 1","pages":"26-45"},"PeriodicalIF":2.2,"publicationDate":"2023-01-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1467-8500.12575","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48731851","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"What affects the turnover intention of civil servants: Evidence from Bhutan","authors":"Assel Mussagulova,&nbsp;Mehmet Akif Demircioglu","doi":"10.1111/1467-8500.12573","DOIUrl":"10.1111/1467-8500.12573","url":null,"abstract":"<div>\u0000 \u0000 \u0000 <section>\u0000 \u0000 <p>Research utilising self-determination theory (SDT) and, in particular, the concept of need satisfaction in public organisations has been increasing in recent years. At the same time, most studies are using insights from SDT, and are not really testing them. In fact, we still have limited knowledge on the outcomes of need satisfaction for civil servants. In this study, we aim to understand how need satisfaction affects the intrinsic motivation of civil servants, as well as their intention to leave the organisation in which they currently work. Using original data from 580 civil servants in Bhutan, this study finds that need satisfaction matters for intrinsic motivation and turnover intention. More specifically, this study finds that while need satisfaction has a positive effect on intrinsic motivation, it has a negative effect on turnover intention. Intrinsic motivation also mediates this relationship. To reduce turnover intention, policymakers may need to enhance public sector employees’ need satisfaction and their intrinsic motivation. These findings are consistent with Bhutan's context, in which happiness and human connection and fulfilment are more important than economic values.</p>\u0000 </section>\u0000 \u0000 <section>\u0000 \u0000 <h3> Points for practitioners</h3>\u0000 \u0000 <div>\u0000 <ul>\u0000 \u0000 <li>Civil servants of Bhutan whose needs are satisfied are more likely to be intrinsically motivated and less likely to express an intention to quit their jobs.</li>\u0000 \u0000 <li>To reduce turnover intention, policymakers may need to enhance public sector employees’ need satisfaction and their intrinsic motivation.</li>\u0000 </ul>\u0000 </div>\u0000 </section>\u0000 </div>","PeriodicalId":47373,"journal":{"name":"Australian Journal of Public Administration","volume":"82 3","pages":"325-345"},"PeriodicalIF":2.2,"publicationDate":"2022-12-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42383529","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}