Australian Journal of Public Administration最新文献

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Inter-municipal cooperation and local government perspectives on community health and wellbeing 城市间合作和地方政府对社区健康和福祉的看法
IF 2.1 4区 管理学
Australian Journal of Public Administration Pub Date : 2023-07-19 DOI: 10.1111/1467-8500.12597
Michelle J. Morgan, Elaine Stratford, Siobhan Harpur, Samantha Rowbotham, Dan Chamberlain
{"title":"Inter-municipal cooperation and local government perspectives on community health and wellbeing","authors":"Michelle J. Morgan,&nbsp;Elaine Stratford,&nbsp;Siobhan Harpur,&nbsp;Samantha Rowbotham,&nbsp;Dan Chamberlain","doi":"10.1111/1467-8500.12597","DOIUrl":"10.1111/1467-8500.12597","url":null,"abstract":"<div>\u0000 \u0000 \u0000 <section>\u0000 \u0000 <p>Globally, local governments face increasing service delivery demands and citizen expectations, including in relation to community health and wellbeing. Inter-municipal cooperation is one strategy to respond to those demands. In Australia, however, there is limited empirical research about the types of inter-municipal cooperation local governments engage in and about their perspectives on community health and wellbeing. Without such knowledge, limits are placed on strategies the sector can develop and deploy to collectively tackle complex issues that extend beyond municipal boundaries. Responding to that gap in research and those consequential challenges for strategy, we surveyed municipal personnel in all 29 local governments in the state of Tasmania and included questions to quantify inter-municipal cooperation using social network analysis. Results show the extent to which local governments cooperate across seven domains and reveal that participants prioritised community health and wellbeing and described funding, collaboration, legislation, and systems thinking as ways to advance their contributions to that priority. We found social network analysis to be a useful method to measure inter-municipal cooperation; however, further research into how and why local governments collaborate across diverse service types would help inform how those services can be enhanced, including for community health and wellbeing.</p>\u0000 </section>\u0000 \u0000 <section>\u0000 \u0000 <h3> Points for practitioners</h3>\u0000 \u0000 <div>\u0000 <ul>\u0000 \u0000 <li>Inter-municipal cooperation is important for local governments to manage resources with increasing service delivery demands and citizen expectations.</li>\u0000 \u0000 <li>This Australian study shows how inter-municipal cooperation can be quantified and articulated visually using social network analysis—a method that could measure changes over time and enable cross-jurisdiction comparisons.</li>\u0000 \u0000 <li>In Tasmania:\u0000\u0000 <ul>\u0000 \u0000 <li><span>◦ </span>inter-municipal cooperation occurs in distinct regional networks and more research about how and why these networks function across diverse service types could inform service enhancement; and</li>\u0000 \u0000 <li><span>◦ </span>those in local government want to advance their contributions to community health and wellbeing and need support in the form of funding, collaboration, legislation, and systems thinking capacity.</li>\u0000 </ul>\u0000 </li>\u0000 </ul>\u0000 </div>\u0000 </section>\u0000 </div>","PeriodicalId":47373,"journal":{"name":"Australian Journal of Public Administration","volume":"83 3","pages":"394-414"},"PeriodicalIF":2.1,"publicationDate":"2023-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1467-8500.12597","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42113232","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Organisational culture and information security awareness of Chinese grassroots civil servants: A mediated moderation model 组织文化与基层公务员信息安全意识:一个中介调节模型
IF 2.1 4区 管理学
Australian Journal of Public Administration Pub Date : 2023-07-19 DOI: 10.1111/1467-8500.12596
Lin Chen, Jie Zhen, Kunxiang Dong, Zongxiao Xie
{"title":"Organisational culture and information security awareness of Chinese grassroots civil servants: A mediated moderation model","authors":"Lin Chen,&nbsp;Jie Zhen,&nbsp;Kunxiang Dong,&nbsp;Zongxiao Xie","doi":"10.1111/1467-8500.12596","DOIUrl":"10.1111/1467-8500.12596","url":null,"abstract":"<div>\u0000 \u0000 \u0000 <section>\u0000 \u0000 <p>Digital information and data significantly improve the efficiency of government work in China. At the same time, in order to deal with information security and data leakage events, public departments have begun to pay attention to the information security awareness and behaviour of civil servants. Based on organisational culture and protection motivation theory, this study constructed a mediated moderation model to explore the influence mechanism of grassroots civil servants’ awareness of information security. This study collected 324 questionnaires from four regions of China. Results show that organisational culture has a significant positive impact on information security awareness. Professional identity has a significant positive effect on public service motivation and plays a negative moderating role in the relationship between organisational culture and information security awareness. Public service motivation mediates the moderating effect of professional identity on the relationship between organisational culture and information security awareness. The findings of this study offer practical implications and suggestions for further research.</p>\u0000 </section>\u0000 \u0000 <section>\u0000 \u0000 <h3> Points for practitioners</h3>\u0000 \u0000 <div>\u0000 <ul>\u0000 \u0000 <li>The construction of organisational culture will effectively enhance the information security awareness of Chinese grassroots civil servants.</li>\u0000 \u0000 <li>Public departments should consider professional identity as an important factor when selecting grassroots civil servants engaged in information security work.</li>\u0000 \u0000 <li>In the implementation of information security management strategy planning, government departments can pay attention to and emphasise the public service motivation of grassroots civil servants.</li>\u0000 </ul>\u0000 </div>\u0000 </section>\u0000 </div>","PeriodicalId":47373,"journal":{"name":"Australian Journal of Public Administration","volume":"83 3","pages":"372-393"},"PeriodicalIF":2.1,"publicationDate":"2023-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43084076","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Deliberate disproportionate policy outcomes and regulating deforestation in Queensland, Australia 澳大利亚昆士兰州故意不相称的政策结果和对森林砍伐的管制
IF 2.2 4区 管理学
Australian Journal of Public Administration Pub Date : 2023-07-14 DOI: 10.1111/1467-8500.12593
Henry Boer
{"title":"Deliberate disproportionate policy outcomes and regulating deforestation in Queensland, Australia","authors":"Henry Boer","doi":"10.1111/1467-8500.12593","DOIUrl":"10.1111/1467-8500.12593","url":null,"abstract":"<div>\u0000 \u0000 \u0000 <section>\u0000 \u0000 <p>This paper analyses the strategic interests that inform deforestation policies in Australia, and the variance in policy selections over time. A theory of deliberate policy disproportionality is used to analyse 20 years of regulatory reform in Queensland, focusing on the Vegetation Management Act (VMA) 1999. Application of the framework to this case suggests that political executives were prone to deliberately adopt (dis)proportionate policies as a strategic response to either manage or capitalise on stakeholder support or opposition to any proposed legislative change. The high variance in (dis)proportionate deforestation policies is attributed to how political executives respond to claims made by competing constituencies regarding the costs versus benefits of successive reforms. During key reform phases, policy under-reaction was the norm, and political executives intentionally limited the scope and effectiveness of the VMA 1999 due to perceived impacts on the agricultural sector. Political executives were highly responsive to the emotional investment of rural constituents and averse to introducing policies that required difficult trade-offs. Elections offered strategic opportunities for delivering more proportionate policies that balanced public environmental benefits with economic impacts, as evidenced by a conditional deforestation ban introduced between 2004 and 2012 and reinstated in 2018.</p>\u0000 </section>\u0000 \u0000 <section>\u0000 \u0000 <h3> Points for practitioners</h3>\u0000 \u0000 <div>\u0000 <ul>\u0000 \u0000 <li>Variance in Queensland's deforestation policy over time can be attributed to the intentional decisions by political executives to limit or expand the scope of regulations as a strategic response to stakeholder expectations.</li>\u0000 \u0000 <li>Political executives were responsive to the costs versus environmental impacts/benefits of any deforestation reforms, but prone to policy under-reaction when the priority was managing the emotive reactions from rural constituencies.</li>\u0000 \u0000 <li>More proportionate regulations, such as the partial deforestation ban of 2004, aimed to balance environmental benefits with compensation for landholders but were only implemented when electorally beneficial.</li>\u0000 \u0000 <li>Stakeholders have a significant influence on disproportionate deforestation policy design and governments will need to manage competing claims to deliver more durable policy outcomes.</li>\u0000 </ul>\u0000 </div>\u0000 </section>\u0000 </div>","PeriodicalId":47373,"journal":{"name":"Australian Journal of Public Administration","volume":"83 1","pages":"50-68"},"PeriodicalIF":2.2,"publicationDate":"2023-07-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42438204","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Assessing the ‘forgotten fundamental’ in policy advisory systems research: Policy shops and the role(s) of core policy professionals 评估政策咨询系统研究中的“被遗忘的基础”:政策商店和核心政策专业人员的角色
IF 2.1 4区 管理学
Australian Journal of Public Administration Pub Date : 2023-07-13 DOI: 10.1111/1467-8500.12595
Andrea Migone, Michael Howlett
{"title":"Assessing the ‘forgotten fundamental’ in policy advisory systems research: Policy shops and the role(s) of core policy professionals","authors":"Andrea Migone,&nbsp;Michael Howlett","doi":"10.1111/1467-8500.12595","DOIUrl":"10.1111/1467-8500.12595","url":null,"abstract":"&lt;div&gt;\u0000 \u0000 \u0000 &lt;section&gt;\u0000 \u0000 &lt;p&gt;During the past 30 years, research on policy analytical capacity's multidimensional nature and the evolution of policy advisory systems (PASs) has both increased knowledge of these processes and structures and opened new avenues of inquiry. While it is clear that changes in PASs in many countries have occurred - featuring processes such as the increased externalisation and politicisation of policy advice - studies of changes among the roles played by core policy professionals in advice provision have lagged. One aspect of this question concerns the nature and extent of changes in this ‘forgotten fundamental’ of advice systems related to how these professionals are arrayed within ‘policy shops’—that is organisational units identified in the 1960s and 1970s as the main organisational home of policy professionals in government. Whether or not such shops have changed from the central-integrated model identified in early studies and, if so, how, remain outstanding and foundational questions. Recent research in Canada has mapped the distribution of policy professionals at the central and provincial level and found more types of analysts and venues than in earlier eras— which range from the ‘classical’ integrated policy shops of the 1960s and 1970s which remain in central agencies and single-purpose line departments to the much more 'distributed' patterns found in many departments dealing with multiple or complex controversial issues. Using Canadian data, this study outlines the development of these organisational types and their distribution in government and discusses the implications of these changes for better understanding the work, and needs, of core professionals in policy advice systems. .&lt;/p&gt;\u0000 &lt;/section&gt;\u0000 \u0000 &lt;section&gt;\u0000 \u0000 &lt;h3&gt; Points for practitioners&lt;/h3&gt;\u0000 \u0000 &lt;div&gt;\u0000 &lt;ul&gt;\u0000 \u0000 &lt;li&gt;\u0000 &lt;p&gt;‘Policy professionals’ or public employees specifically tasked with policy analysis in government are key players in policy advisory systems despite the addition of more external and internal actors in policy advice systems in recent years.&lt;/p&gt;\u0000 &lt;/li&gt;\u0000 \u0000 &lt;li&gt;\u0000 &lt;p&gt;How these advisors and analysts are organised in government, whether they work in clusters or small groups, and how they interact with other civil servants and policy-makers are a key determinant of their activities and influence in policy-making.&lt;/p&gt;\u0000 &lt;/li&gt;\u0000 \u0000 &lt;li&gt;\u0000 &lt;p&gt;In the policy sciences, work in the 1960s and 1970s established ‘the policy shop’, that is relatively small centrally located organisational units employing mainly policy analysts, as the main home of policy professionals ","PeriodicalId":47373,"journal":{"name":"Australian Journal of Public Administration","volume":"83 2","pages":"192-214"},"PeriodicalIF":2.1,"publicationDate":"2023-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1467-8500.12595","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44026168","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Better bushfire safety decision-making: Making sense of complexities and challenges surrounding ‘Stay or Go’ and the Australian Fire Danger Rating System 更好的森林火灾安全决策:理解围绕“留下还是离开”和澳大利亚火灾危险评级系统的复杂性和挑战
IF 2.1 4区 管理学
Australian Journal of Public Administration Pub Date : 2023-07-11 DOI: 10.1111/1467-8500.12592
Graham Dwyer, John Schauble
{"title":"Better bushfire safety decision-making: Making sense of complexities and challenges surrounding ‘Stay or Go’ and the Australian Fire Danger Rating System","authors":"Graham Dwyer,&nbsp;John Schauble","doi":"10.1111/1467-8500.12592","DOIUrl":"10.1111/1467-8500.12592","url":null,"abstract":"<div>\u0000 \u0000 \u0000 <section>\u0000 \u0000 <p>In the context of bushfires (and other emergencies), state agencies should avoid developing policy and/or advice that locks people into rigid binary choices. In Victoria, Australia post-fire inquiries have found the bushfire safety advice often referred to as ‘Stay (<i>and defend your property</i>) or Go (<i>early before the fire arrives</i>)’ to be contradictory and competing in its logic. However, this advice continues to provide a basis for positive community safety outcomes. It can still be used effectively by policy makers and practitioners within emergency management agencies to inform and educate a highly urbanised society that has become experientially detached from bushfire. With the introduction of the Australian Fire Danger Ratings System and climate challenges ahead, it appears that logics at the core of ‘Stay or Go’ will continue to offer communities located alongside complex bushfire risk in urban, regional, and rural areas a basis for appropriate safety decisions using the best available information.</p>\u0000 </section>\u0000 \u0000 <section>\u0000 \u0000 <h3> Points for practitioners</h3>\u0000 \u0000 <div>\u0000 <ul>\u0000 \u0000 <li>Provides guidelines for ways in which ‘Stay or Go’ advice can continue to be used by emergency management policy makers and practitioners as a basis for positive community safety outcomes from bushfire risk.</li>\u0000 \u0000 <li>Challenges suggestions from significant bushfire inquiries that the logics at the core of ‘Stay or Go’ contradict each other. Staying and defending a home or leaving early offer a basis for surviving bushfire depending on individual circumstances—practitioners should ensure that this is a key message of bushfire education campaigns.</li>\u0000 \u0000 <li>Provides pathways for practitioners and the community to work together and co-create collaborative bushfire plans whereby preparing for bushfire risk is a shared responsibility.</li>\u0000 </ul>\u0000 </div>\u0000 </section>\u0000 </div>","PeriodicalId":47373,"journal":{"name":"Australian Journal of Public Administration","volume":"83 3","pages":"496-501"},"PeriodicalIF":2.1,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1467-8500.12592","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46248366","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Vale Siobhan O'Sullivan: Don't mourn, organise! 瓦尔·西沃恩·奥沙利文:不要哀悼,要组织起来!
IF 2.2 4区 管理学
Australian Journal of Public Administration Pub Date : 2023-07-09 DOI: 10.1111/1467-8500.12594
Jenny M. Lewis
{"title":"Vale Siobhan O'Sullivan: Don't mourn, organise!","authors":"Jenny M. Lewis","doi":"10.1111/1467-8500.12594","DOIUrl":"10.1111/1467-8500.12594","url":null,"abstract":"&lt;p&gt;It is with a sense of privilege as well as loss that many are celebrating the contributions of Associate Professor Siobhan O'Sullivan, as well as mourning her. She passed away on 17 June 2023. Siobhan was an excellent scholar who made significant contributions to research on animal rights and welfare systems. She was also a tireless advocate for the disadvantaged—both humans and non-human animals. Her passion and service were exemplary, and she paved the way for new researchers in public management, political science, and animal welfare studies. Siobhan was both a thinker and a doer, who never tired of trying to make the world fairer.&lt;/p&gt;&lt;p&gt;Siobhan was employed at the University of New South Wales until illness stopped her from working a few months ago. She was much loved by her colleagues there and at the University of Melbourne where she was previously employed for 7 years. A great contributor to the animal studies, public management, and political science communities in Australia and around the world, many will remember not just her scholarship but also her personal charm and strength.&lt;/p&gt;&lt;p&gt;Siobhan was an integral part of the long-standing ‘welfare to work’ research team, based at the University of Melbourne. In 2015, &lt;i&gt;Getting Welfare to Work: Street Level Governance in Australia, the UK and the Netherlands&lt;/i&gt; (co-authored with Mark Considine, Jenny M. Lewis and Els Sol) was published by Oxford University Press. The edited collection &lt;i&gt;Contracting-out Welfare Services: Comparing National Policy Designs for Unemployment Assistance&lt;/i&gt;, edited by O'Sullivan and Considine, was published in the same year by Wiley. In 2022, she published &lt;i&gt;Buying and Selling the Poor&lt;/i&gt; (Sydney University Press), co-authored with Michael McGann and Mark Considine.&lt;/p&gt;&lt;p&gt;She conducted research into the delivery of contracted employment services in Australia, the United Kingdom, and around the world. Her research on the welfare state was widely published, and she contributed to research reports on social services and the welfare state for Australasian and international audiences, including in the &lt;i&gt;Australian Journal of Public Administration&lt;/i&gt; (see Gallet et al., &lt;span&gt;2015&lt;/span&gt;).&lt;/p&gt;&lt;p&gt;Siobhan's first and always greatest passion was animal rights. Her PhD, titled &lt;i&gt;Animal Visibility and Equality in Liberal Democratic States: A Study Into Animal Ethics and the Nature of Bias in Animal Protection Regulation&lt;/i&gt;, was awarded in 2008 at the University of Sydney. This thesis formed the basis of her 2011 book &lt;i&gt;Animals, Equality and Democracy&lt;/i&gt;, published by Palgrave Macmillan. She also co-edited the collection: &lt;i&gt;The Political Turn in Animal Ethics&lt;/i&gt;, with Robert Garner, published by Rowman &amp; Littlefield in 2016. Her scholarship on animal studies also generated many journal articles.&lt;/p&gt;&lt;p&gt;She was a key figure in the ‘political turn’ in animal ethics, with animal ethics informed by political theory rather than moral philosophy. In &lt;i&gt;Animals, Eq","PeriodicalId":47373,"journal":{"name":"Australian Journal of Public Administration","volume":"82 3","pages":"305-307"},"PeriodicalIF":2.2,"publicationDate":"2023-07-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1467-8500.12594","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46675854","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Opportunities and challenges of using workforce big data: Insights from a mixed methods study on flexible working 使用劳动力大数据的机遇和挑战:来自灵活工作的混合方法研究的见解
IF 2.2 4区 管理学
Australian Journal of Public Administration Pub Date : 2023-07-06 DOI: 10.1111/1467-8500.12591
Miriam Glennie, Fiona Buick, Deborah Blackman, Vindhya Weeratunga, Massimiliano Tani, Damian West, Helen Dickinson
{"title":"Opportunities and challenges of using workforce big data: Insights from a mixed methods study on flexible working","authors":"Miriam Glennie,&nbsp;Fiona Buick,&nbsp;Deborah Blackman,&nbsp;Vindhya Weeratunga,&nbsp;Massimiliano Tani,&nbsp;Damian West,&nbsp;Helen Dickinson","doi":"10.1111/1467-8500.12591","DOIUrl":"10.1111/1467-8500.12591","url":null,"abstract":"<div>\u0000 \u0000 \u0000 <section>\u0000 \u0000 <p>This Practice and Policy paper presents reflections on the opportunities and challenges of using a novel big data set, Microsoft 365 digital activity records, in a mixed method study of flexible working. Our experience identified methodological and ethical considerations for practitioners and researchers in public sector workforce analytics. The benefits include data captured in situ and over time for all employees. The limitations reflect the inadequacy of big data for representing the complexity of organisational behaviour and the need to accompany data collection with systems ensuring employee privacy and consent for the use of data not originally recorded for research or evaluation purposes. It contributes to knowledge through providing insights into what public sector big data sets contain and how such data can be accessed, interpreted, and used in workforce decision-making.</p>\u0000 </section>\u0000 \u0000 <section>\u0000 \u0000 <h3> Points for practitioners</h3>\u0000 \u0000 <div>\u0000 <ul>\u0000 \u0000 <li>Digital activity records are a useful form of big data for public sector workforce analytics.</li>\u0000 \u0000 <li>Digital activity records can support the identification of potential risks within the workforce such as social isolation and excessive work hours.</li>\u0000 \u0000 <li>Big data must be contextualised with qualitative or other additional data to interpret data patterns and generate meaningful implementation insights.</li>\u0000 \u0000 <li>Privacy and consent processes may require revision to fully utilise workforce big data.</li>\u0000 </ul>\u0000 </div>\u0000 </section>\u0000 </div>","PeriodicalId":47373,"journal":{"name":"Australian Journal of Public Administration","volume":"82 4","pages":"590-595"},"PeriodicalIF":2.2,"publicationDate":"2023-07-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1467-8500.12591","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47528106","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Examining organisational subcultures: Machinery of Government mergers and emerging organisational microcultures 审视组织亚文化:政府合并的机制和新兴的组织微观文化
IF 2.1 4区 管理学
Australian Journal of Public Administration Pub Date : 2023-06-27 DOI: 10.1111/1467-8500.12590
Theaanna Kiaos
{"title":"Examining organisational subcultures: Machinery of Government mergers and emerging organisational microcultures","authors":"Theaanna Kiaos","doi":"10.1111/1467-8500.12590","DOIUrl":"10.1111/1467-8500.12590","url":null,"abstract":"&lt;div&gt;\u0000 \u0000 \u0000 &lt;section&gt;\u0000 \u0000 &lt;p&gt;Machinery of Government restructures—transformations that create or abolish departments or move functions between agencies—often result in the misalignment of cultures and subcultures that impact business operations and customer service levels. An understanding of how subcultures are impacted during restructures is vital as they can reveal diffused microcultural boundaries that reflect highly problematic cultural tensions. This study provides rare ethnographic insights into how Machinery of Government restructures destabilise the delivery of optimal customer service by disrupting Business as Usual operations. Based on 74 interviews and ethnographic methods, the integrationist ‘DNA’ culture, subcultures, and emerging microcultures within Service NSW, a public sector agency in New South Wales (Australia), were examined during and after its merger with the Department of Customer Service. Microcultures were shown to function in a way that preserved Business as Usual activities and responsibilities to secure task independence, highlighting the importance of developing a conceptual framework for the detection and resolution of cultural resistance. Scholars and practitioners may adopt the framework used in this study to determine how, when, and where cultural resistance is likely to emerge.&lt;/p&gt;\u0000 &lt;/section&gt;\u0000 \u0000 &lt;section&gt;\u0000 \u0000 &lt;h3&gt; Points for practitioners&lt;/h3&gt;\u0000 \u0000 &lt;div&gt;\u0000 &lt;ul&gt;\u0000 \u0000 &lt;li&gt;This study critically analyses the ‘DNA’ culture of a service delivery agency in New South Wales during and after its merger with the Department of Customer Service.&lt;/li&gt;\u0000 \u0000 &lt;li&gt;Service NSW's ‘DNA’ integrationist culture, the broader subculture of its ‘Support Office’, and various microcultures were detected.&lt;/li&gt;\u0000 \u0000 &lt;li&gt;Microcultures were shown to preserve Business as Usual activities and secure task independence as reflected in backstage sites of enactment. The degree of intra- and interpersonal tensions experienced by Service NSW employees was opaque to senior leaders responsible for the restructure.&lt;/li&gt;\u0000 \u0000 &lt;li&gt;Leaders and practitioners responsible for mergers should fully understand the changing nature of employee language and behaviour. It is advisable they act on the assumption that employees are experiencing tensions resulting from the organisation's disturbed social reality.&lt;/li&gt;\u0000 \u0000 &lt;li&gt;Scholars and practitioners may adopt the conceptual framework and this case study's methodological approach to analyse a public service agency's various cultures, before, during, and after Machinery of Government (MoG) mergers or restructures, to pre-empt, identify, and reduce cultural tensions, and","PeriodicalId":47373,"journal":{"name":"Australian Journal of Public Administration","volume":"83 3","pages":"351-371"},"PeriodicalIF":2.1,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1467-8500.12590","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46786098","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
An update from the Editors of the Australian Journal of Public Administration 来自《澳大利亚公共管理杂志》编辑的最新消息
IF 2.2 4区 管理学
Australian Journal of Public Administration Pub Date : 2023-06-04 DOI: 10.1111/1467-8500.12589
The Editors
{"title":"An update from the Editors of the Australian Journal of Public Administration","authors":"The Editors","doi":"10.1111/1467-8500.12589","DOIUrl":"10.1111/1467-8500.12589","url":null,"abstract":"","PeriodicalId":47373,"journal":{"name":"Australian Journal of Public Administration","volume":"82 2","pages":"141-146"},"PeriodicalIF":2.2,"publicationDate":"2023-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1467-8500.12589","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44419576","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Public services in island sub-districts: Towards geography-based governance 岛屿分区的公共服务:走向基于地理的治理
IF 2.1 4区 管理学
Australian Journal of Public Administration Pub Date : 2023-05-21 DOI: 10.1111/1467-8500.12586
Jusuf Madubun
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