Tourism in South East Europe ...最新文献

INTERDEPENDENCE OF SUSTAINABILITY FACTORS IN TOURISM IN THE CONTEXT OF SUSTAINABILITY REPORTING 可持续发展报告背景下旅游业可持续性因素的相互依存关系

Tourism in South East Europe ... Pub Date : 2023-01-01 DOI: 10.20867/tosee.07.4

Dijana Čičin-Šain, Sonja Brlečić Valčić, Sandra Janković

{"title":"INTERDEPENDENCE OF SUSTAINABILITY FACTORS IN TOURISM IN THE CONTEXT OF SUSTAINABILITY REPORTING","authors":"Dijana Čičin-Šain, Sonja Brlečić Valčić, Sandra Janković","doi":"10.20867/tosee.07.4","DOIUrl":"https://doi.org/10.20867/tosee.07.4","url":null,"abstract":"Purpose – The purpose of the paper is to determine the interdependence of factors that affect sustainability in the EU Mediterranean tourist countries with regards to priorities and requirements for tourism businesses in the context of sustainable reporting, improving the economic conditions and quality of life of the local residents and, respectively, sustainable tourism development. Methodology – On a sample of 9 countries, 16 essential Eurostat parameters of sustainability and quality of life in tourist countries were connected using method of hierarchical clustering or dendrograms to create a model for analyzing their interdependence. Findings – The main cluster that connects the share of Tourism in GDP and Share of renewable energy in gross final energy consumption is dependent on two other large clusters. In the first are Share of people with good or very good perceived health and Gender employment gap, People at risk of poverty or social exclusion and General government gross debt. The second cluster consists of Circular material use rate which depends on Gross domestic expenditure on R&D by sector and Recycling rate of municipal waste. Contribution – The scientific contribution of the paper is manifested in an innovative approach to the observation of important factors that affect the sustainable development of tourist countries in order to achieve the quality goals of reporting by tourism businesses, and in order to ensure the essential assumptions of the quality of life of the local population in these countries.","PeriodicalId":472954,"journal":{"name":"Tourism in South East Europe ...","volume":"153 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135213955","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

SUSTAINABLE DESTINATION DEVELOPMENT IN BAVARIA: INCREASING TOURISM ACCEPTANCE BY APPLYING PARTICIPATORY APPROACHES? 巴伐利亚州的可持续目的地发展:通过采用参与式方法提高旅游接受度?

Tourism in South East Europe ... Pub Date : 2023-01-01 DOI: 10.20867/tosee.07.11

Marcus Herntrei, Veronika Jánová

{"title":"SUSTAINABLE DESTINATION DEVELOPMENT IN BAVARIA: INCREASING TOURISM ACCEPTANCE BY APPLYING PARTICIPATORY APPROACHES?","authors":"Marcus Herntrei, Veronika Jánová","doi":"10.20867/tosee.07.11","DOIUrl":"https://doi.org/10.20867/tosee.07.11","url":null,"abstract":"Purpose – The article examines whether and, if so, how systematic citizen participation in the planning and decision-making processes can improve the acceptance of tourism in three popular Bavarian destinations — the Franconian Lake District, Tölzer Land, and Munich. Methodology – The article draws on a qualitative study, comprising 33 expert interviews with representatives of politics, administration, tourism organisations, tourism service providers, associations, and local communities. The expert interviews were analysed using the qualitative research method GABEK. Selected findings were subsequently visualised through causal network charts. Findings – The findings revealed a fundamental dissatisfaction with the prevailing political planning and decision-making processes. More support from politics and a clear commitment to tourism value creation is required. Greater citizen involvement in the strategic development of tourism is desirable. The implementation of citizen participation is fraught with many difficulties, including lack of political goodwill, and is therefore either not or only insufficiently developed in the participating Bavarian destinations. Contribution – Against the background of recent and contemporary social developments, strategic citizen participation in tourism planning processes was identified as an important approach for the continued successful and sustainable development of Bavarian tourism destinations and living spaces. The findings can be regarded as an urgent appeal to initiate systematic participatory processes in Bavaria, guaranteeing a framework for a continuous exchange between the local population, politics, and administration, enabling better incorporation of the needs of the local population into tourism planning objectives, and increasing the acceptance of tourism.","PeriodicalId":472954,"journal":{"name":"Tourism in South East Europe ...","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135214472","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

HALFWAY THERE: DID WE LEARN ANYTHING? - YOUTH PERCEPTION OF SUSTAINABILITY AND SUSTAINABLE DEVELOPMENT GOALS 说了一半，我们学到了什么吗?-青年对可持续发展和可持续发展目标的认识

Tourism in South East Europe ... Pub Date : 2023-01-01 DOI: 10.20867/tosee.07.30

Marija Vukadin, Jasmina Mlađenović

{"title":"HALFWAY THERE: DID WE LEARN ANYTHING? - YOUTH PERCEPTION OF SUSTAINABILITY AND SUSTAINABLE DEVELOPMENT GOALS","authors":"Marija Vukadin, Jasmina Mlađenović","doi":"10.20867/tosee.07.30","DOIUrl":"https://doi.org/10.20867/tosee.07.30","url":null,"abstract":"Purpose – Since 2015, the Sustainable Development Goals (SDGs) have represented a unique framework that aims to achieve balance between economic, environmental and social development. In the overall population, young people are playing an important role in a responsible and sustainable future. The year 2023 represents a year halfway through achieving the 17 SDGs, but awareness of this topic among the young population is still low. The main purpose of this research paper is to find out what young people know about sustainability and the SDGs. The main focus of this paper is on young people from Bosnia and Herzegovina and Croatia, aged between 15 and 30 years. Methodology – An online questionnaire was distributed in these two countries and for analysing the data, descriptive statistics and SPSS were used. Findings – According to findings, young people from Bosnia and Herzegovina and Croatia are showing an intermediate level of knowledge. Differences between attitudes and sustainable practices among young people from these two countries are also being detected. Preferable sources of information regarding SDGs are also different, but it is concerning that 1 in 4 respondents from both sample groups are not aware of this topic. Contribution – Until now, there have been frequent studies related to SD and SDGs and young people, but on the territory of these two countries, such studies are not known. This research represents a foundation for future research into the knowledge, attitudes and practices of young people from this part of Europe.","PeriodicalId":472954,"journal":{"name":"Tourism in South East Europe ...","volume":"53 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134884537","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

BREAKING THE BARRIERS: AN ANALYSIS OF DIVERSITY, EQUITY, AND INCLUSION STRATEGIES IN THE GLOBAL AVIATION INDUSTRY 打破壁垒:全球航空业多元化、公平与包容战略分析

Tourism in South East Europe ... Pub Date : 2023-01-01 DOI: 10.20867/tosee.07.13

Sena Kılıç, Özge Peksatıcı Yanıkoğlu

{"title":"BREAKING THE BARRIERS: AN ANALYSIS OF DIVERSITY, EQUITY, AND INCLUSION STRATEGIES IN THE GLOBAL AVIATION INDUSTRY","authors":"Sena Kılıç, Özge Peksatıcı Yanıkoğlu","doi":"10.20867/tosee.07.13","DOIUrl":"https://doi.org/10.20867/tosee.07.13","url":null,"abstract":"Purpose – Diversity, Equity, and Inclusion (DEI) refers to efforts to promote the involvement of a wide range of individuals from diverse backgrounds, experiences, skills, and expertise. Despite the growing importance of DEI in the aviation industry, there has been a lack of research exploring the DEI strategies of airlines. This study aims to examine the DEI strategies of the top 10 airlines in the world based on their official statements and reports. The study investigates the prioritization of DEI concerns by airlines and the types of DEI strategies commonly employed. Methodology – Data is gathered from the airlines' websites and reports, and each company's DEI scores are calculated. This study employes manual coding to analyze how airline’s view and prioritize diversity, equity, and inclusion (DEI), as well as how they implement DEI practices. Findings – The study provides a better understanding of the current state of DEI practices in the aviation industry and identifies potential areas for improvement. Prioritizing DEI can positively affect the travel experience and attract customers who value DEI and sustainability. Embracing diversity can also lead to a more dynamic and productive workplace for airlines. Contribution – The findings will be valuable not only for the aviation industry but also for other industries. Also, this study will serve as a foundation for further research on DEI practices in the aviation industry. It provides a DEI management performance evaluation of airlines and offers recommendations for areas of improvement, helping airlines to create a more inclusive environment and benefiting the tourism industry as a whole.","PeriodicalId":472954,"journal":{"name":"Tourism in South East Europe ...","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135214750","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

FOREST, HEALTH AND TOURISM: DEVELOPING SUSTAINABLE HEALTH TOURISM OFFERS IN LOCAL FORESTS 森林、健康和旅游:在当地森林开发可持续的健康旅游项目

Tourism in South East Europe ... Pub Date : 2023-01-01 DOI: 10.20867/tosee.07.25

Georg Christian Steckenbauer, Sebastian Markov, Corinna Pippirs

{"title":"FOREST, HEALTH AND TOURISM: DEVELOPING SUSTAINABLE HEALTH TOURISM OFFERS IN LOCAL FORESTS","authors":"Georg Christian Steckenbauer, Sebastian Markov, Corinna Pippirs","doi":"10.20867/tosee.07.25","DOIUrl":"https://doi.org/10.20867/tosee.07.25","url":null,"abstract":"Purpose – Forests are a “polyvalent space” of very broad significance and use. Especially given the ongoing shift towards being a “health space” and their increasing interpretation by society as a location for leisure activities, recreation and experiencing nature, forest-based health tourism activities and offers are springing. It is therefore crucial to take not only the demand side into account, but also those offering these forests: the forest owners. Methodology – Within the framework of a cross-border \"INTERREG-V-A Austria-Bavaria 20142020\" research project on the socially important topic of \"Forest, Health and Tourism\", an online survey of forest owners (n = 150) in the projects pilot regions of Lower Bavaria and Upper Austria was conducted and evaluated. Findings – Forest has an enormous emotional value for their owners. Indeed, they see the importance of their forests for the population and society, but primarily as a deliverer of “ecosystem services\" and not as activity space. There is a basic willingness to make their forests available for health tourism use, but this requires compensation or added value. Contribution – While a forest-related, health tourism product development deals in particular with the demand side, addressing specific target groups with concrete offers, the supply side is often neglected. The survey makes clear that forest owners, despite the common right of free access to forests, must always be seriously and actively involved in product development and implementation of forest-based health tourism offers as key stakeholders in a participatory and transparent manner.","PeriodicalId":472954,"journal":{"name":"Tourism in South East Europe ...","volume":"102 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134883479","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

IS TOURISM DESTINATION MANAGEMENT IN SERBIA ALIGNED WITH THE PRINCIPLES OF SMART TOURIST DESTINATIONS? 塞尔维亚的旅游目的地管理是否符合智能旅游目的地的原则?

Tourism in South East Europe ... Pub Date : 2023-01-01 DOI: 10.20867/tosee.07.2

Marija Cimbaljević, Vanja Pavluković, Tatjana Pivac, Sanja Kovačić

{"title":"IS TOURISM DESTINATION MANAGEMENT IN SERBIA ALIGNED WITH THE PRINCIPLES OF SMART TOURIST DESTINATIONS?","authors":"Marija Cimbaljević, Vanja Pavluković, Tatjana Pivac, Sanja Kovačić","doi":"10.20867/tosee.07.2","DOIUrl":"https://doi.org/10.20867/tosee.07.2","url":null,"abstract":"Purpose – The aim of this paper is to identify tourists' satisfaction with ICT performance in two tourist destinations in Serbia. In addition, one of the goals of the research is to determine the weaknesses and strengths of the tourist offer at the destinations, in order to choose an adequate tourism development strategy in the future to improve the competitiveness of the tourist offer in Serbia and possibly find patterns of development between different destinations. Methodology – Measuring the importance and satisfaction with the performance of smart technologies was carried out in two destinations, Novi Sad and Vrnjačka Banja (Serbia). IPA analysis was used to assess the importance and performance of 38 attributes related to ICT in the selected destinations. Exploratory factor analysis was used to identify groups of smart technologies that tourists consider when evaluating smart tourist destinations. Findings – When examining individual components, the ICT tourism offer in Novi Sad and Vrnjačka Banja are evaluated as fairly low. The results of the analysis showed that Novi Sad, is a more competitive destination than Vrnjačka Banja in terms of the deployment of smart technologies. Contribution – The analysis of weaknesses and strengths can be particularly insightful in revealing what is prioritized more and what is viewed as less crucially, for the overall experience and satisfaction of tourists in order to improve the tourist experience. The results of this research provide practical knowledge for DMOs and tourism companies, to understand the benefits of smart tourism as an important direction in improving the competitiveness of a tourist destination.","PeriodicalId":472954,"journal":{"name":"Tourism in South East Europe ...","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135214168","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

THE ROLE OF TELECOMMUNICATIONS IN SUSTAINABLE DEVELOPMENT OF TOURIST DESTINATIONS 电信在旅游目的地可持续发展中的作用

Tourism in South East Europe ... Pub Date : 2023-01-01 DOI: 10.20867/tosee.07.31

Marija Vukoja, Iriana Rajković, Dino Baričević

{"title":"THE ROLE OF TELECOMMUNICATIONS IN SUSTAINABLE DEVELOPMENT OF TOURIST DESTINATIONS","authors":"Marija Vukoja, Iriana Rajković, Dino Baričević","doi":"10.20867/tosee.07.31","DOIUrl":"https://doi.org/10.20867/tosee.07.31","url":null,"abstract":"Purpose – This paper provides an overview of theoretical and practical knowledge regarding the role of telecommunications in managing sustainable tourism destinations. The aim is to determine the role of telecommunications in managing sustainable tourism development through assessing the level of telecommunications development in tourist destinations and their utilization in sustainable tourism management. The purpose of the study is to enrich the understanding of the connection between the development of telecommunications, sustainable and destination tourism development. Methodology – The paper is based on primary and secondary research, including the analysis of statistical data on telecommunications development, sustainability, and tourist development in destinations, as well as empirical research on the perception of entrepreneurs in the tourism sector in Croatian tourist destinations regarding the role of telecommunications and information and communication technologies in sustainable tourism development and the level of telecommunications development in the destination. The research results were processed using descriptive statistics and presented in tables and graphs. Findings – The results show a high level of availability of telecommunications services in Croatian tourist destinations and positive effects of telecommunications on destination sustainability, but also the shortcomings. A causal relationship between telecommunications development and sustainability, as well as telecommunications and tourist development, was also identified in Croatian tourist destinations. Contribution – The research results can contribute to enriching the literature on the impact of telecommunications on the development of tourism destinations and be useful in future research efforts to deepen existing knowledge and understanding of destination management mechanisms through the application of telecommunications technologies.","PeriodicalId":472954,"journal":{"name":"Tourism in South East Europe ...","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134884781","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

DETERMINING THE IMPACT OF TOURISM ON THE ENVIRONMENT BY EXTRACTING THE CARBON FOOTPRINT OF ROAD INFRASTRUCTURE IN NATURAL PROTECTED AREAS – CASE STUDY OF THE UČKA NATURE PARK 通过提取自然保护区道路基础设施的碳足迹来确定旅游业对环境的影响——以uČka自然公园为例

Tourism in South East Europe ... Pub Date : 2023-01-01 DOI: 10.20867/tosee.07.10

Hrvoje Grofelnik, Nataša Kovačić

{"title":"DETERMINING THE IMPACT OF TOURISM ON THE ENVIRONMENT BY EXTRACTING THE CARBON FOOTPRINT OF ROAD INFRASTRUCTURE IN NATURAL PROTECTED AREAS – CASE STUDY OF THE UČKA NATURE PARK","authors":"Hrvoje Grofelnik, Nataša Kovačić","doi":"10.20867/tosee.07.10","DOIUrl":"https://doi.org/10.20867/tosee.07.10","url":null,"abstract":"Purpose – The research is based on the thesis that if the impacts of tourism on the environment were reduced to a local carrying capacity of the environment, then the global impact of tourism on the environment would be fully sustainable. In this light, the purpose of this research is to measure the local impact of tourism related road traffic on the environment on the example of the Učka Nature Park. Methodology – The carbon footprint of road traffic in the Učka tunnel was calculated using the carbon footprint methodology. The footprint was measured in the period from 2015 to 2020 on a monthly basis in order to gather database for analysing the seasonality of CO2 emissions, taking into account the local biocapacity of the environment. Findings – The total carbon footprint of traffic in the Učka tunnel from 2015 to 2020 is the result of an average volume of 3,204,375 vehicles per year. This amount of road traffic emitted an average of 2934.3 tons of CO2 per year. On a yearly basis 4.45% of the total biocapacity of the Učka Nature Park or 687.9 lha is needed to absorb carbon emissions from the Učka tunnel. The share of tourism in the total carbon footprint of road traffic in the Učka tunnel during the observed period at the annual level is 30.5%. Contribution – The paper contributes to the discussion of the local impact of tourism related to road traffic. Specifically, the paper aims to raise awareness and encourage the scientific community to research more local case studies that will measure the concrete impact of tourism on the environment. The applied contribution of the work is expressed through the measured value of the total and specifically separated tourist carbon footprint and contributes to the expansion of the database that would enable objective, measurable and sustainable spatial management.","PeriodicalId":472954,"journal":{"name":"Tourism in South East Europe ...","volume":"149 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135213148","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

CAN GENERATION Z IMPLEMENT SUSTAINABLE DEVELOPMENT IN TOURISM? z世代能否实现旅游业的可持续发展?

Tourism in South East Europe ... Pub Date : 2023-01-01 DOI: 10.20867/tosee.07.16

Marinela Krstinić Nižić, Ivan Butković

{"title":"CAN GENERATION Z IMPLEMENT SUSTAINABLE DEVELOPMENT IN TOURISM?","authors":"Marinela Krstinić Nižić, Ivan Butković","doi":"10.20867/tosee.07.16","DOIUrl":"https://doi.org/10.20867/tosee.07.16","url":null,"abstract":"Purpose – In the context of tourism, which is strongly focused on service delivery and a direct relationship with guests, employees can play a key role in implementing sustainability. The purpose of this paper is to investigate the attitudes of students, i.e. Generation Z (1995-2002), as new employees entering the labor market and their role in the implementation of sustainable development in tourism. Methodology – A qualitative survey was conducted on a sample of 100 students from all years of study at the Faculty of Tourism and Hospitality Management (N=100) University of Rijeka. The survey was based on existing research. The main research question is: As a new workforce, is Generation Z ready to implement the principles of sustainable development in tourism and do they understand the importance of sustainable development in their early career? Findings – The results show the perception of Generation Z's attitudes as a new sustainable workforce, i.e., the green generation. Sustainability is important to them, but they put career success first. They place a high value on implementing sustainable development measures in their daily lives, but believe that they cannot make a greater contribution to sustainability at the beginning of their careers. They believe that the key role in implementing sustainability lies with management. Contribution – Many studies have been conducted on Generation Z as a workforce and how best to identify their wants and needs, but few of them have addressed the link between sustainable development and Generation Z careers in tourism. Therefore, this paper attempts to fill this research gap. Based on the research conducted, the authors analyze the attitudes of Generation Z and conclude that it is necessary to continuously educate students as a new workforce to become a green generation. This conclusion also represents the practical contribution of the work. The contribution of the work will be recognized not only by future researchers working on similar issues, but also by employers who want to attract and retain new workers for tourism.","PeriodicalId":472954,"journal":{"name":"Tourism in South East Europe ...","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134884186","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

PROACTIVE VS RESTRAINED BEHAVIOR MANAGEMENT RESPONSE TO THE CRISIS: UNDERSTANDING THE FUTURE MANAGEMENT PERCEPTION 主动与克制的行为管理对危机的反应:了解未来的管理观念

Tourism in South East Europe ... Pub Date : 2023-01-01 DOI: 10.20867/tosee.07.34

Zrinka Zadel, Aleksandra S. Dragin, Maja B. Mijatov, Kristina Košić, Ivana Ivančić

{"title":"PROACTIVE VS RESTRAINED BEHAVIOR MANAGEMENT RESPONSE TO THE CRISIS: UNDERSTANDING THE FUTURE MANAGEMENT PERCEPTION","authors":"Zrinka Zadel, Aleksandra S. Dragin, Maja B. Mijatov, Kristina Košić, Ivana Ivančić","doi":"10.20867/tosee.07.34","DOIUrl":"https://doi.org/10.20867/tosee.07.34","url":null,"abstract":"Purpose – The purpose of this research was to explore the effect of pandemic development on Generation Z representatives in the sector of Tourism and Hospitality and their perception regarding required actions for ensuring the business success in times of the crisis. The most important fact is reflected in a sample structure, which obtained representatives of Generation Z, who will soon directly influence the business by taking over majority of leading positions. It was interesting to research reactions to the crisis from the perspective of generation who tackled the crisis for the first time in their life. Methodology – The research was conducted in the period June-October 2021, on the basis of the survey in Rijeka. The sampling obtained 122 students of tourism management. Collected data were analyzed on the basis of descriptive statistics and exploratory factor analysis in SPSS. Findings – Results shed light on the influence of the COVID-19 pandemic on the acceptability of responsive and non-responsive management strategies. The research resulted in five factors: Communication strategy, Crisis management strategy, Marketing and financial strategy, Readiness for immediate adaptation to changes and Non-responsive strategy. Contribution – The main contribution is to provide a guideline for developing tourism during the time of the crises, in order to enable a recovery of the economy in wider terms, and tourism in narrow one. The research findings are contributing to a better insight into such behavior, and provide important information for disaster managers, educators, government, and policymakers for adjusting their strategies and management responses to the crisis.","PeriodicalId":472954,"journal":{"name":"Tourism in South East Europe ...","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135214469","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0