{"title":"The same but different: Understanding variation and similarity in the outcomes of a similar technology. A comparative case study on the deployment of manufacturing execution systems in three Belgian SME's","authors":"Yennef Vereycken, Anne Guisset, Monique Ramioul","doi":"10.1016/j.infoandorg.2024.100539","DOIUrl":"10.1016/j.infoandorg.2024.100539","url":null,"abstract":"<div><div>Current research on technological innovation seems preoccupied with studying the varying outcomes of technological innovation on work and organisations. <em>To understand this variation and explain why technological innovation leads to specific outcomes</em>, the <em>process</em> of technological innovation must be scrutinized. A comparative case study was conducted to examine the design, implementation and use of an identical technology (Manufacturing Execution Systems (MES)) in three Belgian SMEs. We <em>explain</em> the organisational and labour related outcomes of MES deployment by analysing both the <em>strategic choices</em> during the selection, design, implementation and utilization of MES in relation to the <em>division of labour</em> between employees, management and technology developers during the technological innovation process. Our findings show how various strategic choices and different divisions of labour lead to both overarching similarities (e.g. increased centralisation, standardization and employee control) as well as important variations in technological outcomes (e.g. degree of (de)centralisation, standardization and employee control). These results illustrate the relative autonomy organisations have in shaping technological outcomes while simultaneously showing the limitations they face, stemming from (I) the material characteristics of technology shaped at <em>meso</em> and macro political level and (II) the social relations at organisational level.</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"34 4","pages":"Article 100539"},"PeriodicalIF":5.7,"publicationDate":"2024-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142528379","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A divergent model of online social movements in organizations","authors":"Joao Cunha","doi":"10.1016/j.infoandorg.2024.100542","DOIUrl":"10.1016/j.infoandorg.2024.100542","url":null,"abstract":"<div><div>The divergent model explains the outcomes of people's participation in online social movements when people see each other's practices as interfering with their own.</div><div>This new model is built from a qualitative study of how employees used two online fora to cope with, and respond to organizational change. The model extends research on the role of difference in online social movements by showing how people moderate the effects of preceding practices that they interpret to hinder their own participation in online social movements, and how people specify subsequent practices so that they support their own.</div><div>This divergent model provides an analytical framework to understand how online social movements can produce different and even contradictory effects on change in organizations. Thus doing, it opens up research on online social movements to include the effects of tensions and conflicts found by research on online interaction. (134 words).</div></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"34 4","pages":"Article 100542"},"PeriodicalIF":5.7,"publicationDate":"2024-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142691132","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tammy E. Beck , Stephanie T. Solansky , Daniel J. Davis , Karen Ford-Eickhoff , Donde Plowman
{"title":"Boundary work and high-reliability organizing in interorganizational collaborations","authors":"Tammy E. Beck , Stephanie T. Solansky , Daniel J. Davis , Karen Ford-Eickhoff , Donde Plowman","doi":"10.1016/j.infoandorg.2024.100524","DOIUrl":"10.1016/j.infoandorg.2024.100524","url":null,"abstract":"<div><p>Consider the massive recovery response that included over 25,000 professionals and volunteers representing more than 120 organizations tasked with locating both human remains and vehicle debris following the <em>Columbia</em> Space Shuttle tragedy. Despite the daunting scope of the initial search area – 2.28 million acres of land – participating members were successful in their efforts to achieve the collective's goals. We contend that the response effort was effective because relatively disparate organizations and governmental agencies came together and ultimately exemplified the hallmarks of high reliability organizing (HRO). Our study explores how the transition in boundaries made this possible. Using interview and secondary data from our case study, we explore how individuals engaged in boundary work that facilitated boundary transformation. Specifically, we document how individuals interacted with a data visualization system to temper the physical, social, temporal, and scope boundary tensions initially present following the disaster. Amidst an emergent, messy, and complex setting, the interaction with a boundary object allowed for unity in diversity of participating organizations, a common language through mapping, a form of trichordal temporal and rapid sensemaking, and a foundation for dynamic decision making. Therefore, our study yields critical insights into how organizational members engage in boundary work to aid HRO collaborations.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"34 3","pages":"Article 100524"},"PeriodicalIF":5.7,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141463494","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Organizational diversity of social-mission platforms: Advancing a configurational research agenda","authors":"Elodie Dessy , Johanna Mair , Virginie Xhauflair","doi":"10.1016/j.infoandorg.2024.100514","DOIUrl":"10.1016/j.infoandorg.2024.100514","url":null,"abstract":"<div><p>Social-mission platforms (SMPs), or platforms that facilitate the interactions between stakeholders across sectors and help them exchange resources to make progress on social and environmental problems, have emerged on a global scale. However, despite their prevalence, little is known about how SMPs organize to orchestrate collective efforts of social innovation. Taking stock of information systems and organizational literature on platforms, we identify four dimensions inherent in platform organizing (i.e., identity, boundary, governance, and technology). We then analyze three case studies to interrogate how these organizing dimensions manifest in SMPs. As a result, we offer a conceptual framework highlighting the trade-offs SMPs face, specifying the design choices they can make, and exposing the interdependences between dimensions. We further illustrate how these interdependences inform a configurational perspective of SMPs and suggest avenues to advance a configurational research agenda to deepen understanding of SMPs as effective vehicles to address Grand Challenges.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"34 3","pages":"Article 100514"},"PeriodicalIF":6.3,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1471772724000149/pdfft?md5=b8b0cd7189e418d443a66187f46b9f69&pid=1-s2.0-S1471772724000149-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141064233","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Liudmila Zavolokina , Ingrid Bauer-Hänsel , Janine Hacker , Gerhard Schwabe
{"title":"Organizing for value creation in blockchain information systems","authors":"Liudmila Zavolokina , Ingrid Bauer-Hänsel , Janine Hacker , Gerhard Schwabe","doi":"10.1016/j.infoandorg.2024.100522","DOIUrl":"https://doi.org/10.1016/j.infoandorg.2024.100522","url":null,"abstract":"<div><p>Many blockchain consortia have been established to build blockchain information systems. While the developed blockchain information systems were promising, few have reached market entry. Indeed, blockchain consortia often lost development focus due to high system complexity and a lack of understanding of how to create a system that will serve the needs and bring value to all stakeholders. Thus, stakeholders struggled to leverage blockchain information systems' full value. Prior studies demonstrated that blockchain systems pose not only technical but also organizational challenges. Analysing six blockchain consortia, we identify their value mechanisms, organizational problems, and organizational solutions that successful blockchain consortia experience while organizing themselves for value. As a result, we propose a new organizational form, i.e., a layered organization, for blockchain consortia to achieve better value creation.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"34 3","pages":"Article 100522"},"PeriodicalIF":6.3,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1471772724000228/pdfft?md5=0cbeefa2a64608aa56f12243d30a9b8f&pid=1-s2.0-S1471772724000228-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141428784","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Ignoring and collective passivity in relation to information systems: How actors avoided engagement with data about wait times in Swedish healthcare","authors":"David Ebbevi , Anna Essén , Anna Stevenson","doi":"10.1016/j.infoandorg.2024.100523","DOIUrl":"https://doi.org/10.1016/j.infoandorg.2024.100523","url":null,"abstract":"<div><p>Although digital technology (DT) is often introduced with the aim of enhancing organizational knowledge transfer and learning, these aims often fail to materialize. The information systems (IS) literature attributes such unexpected outcomes to inappropriate technology design and implementation, as well as to overuse, misuse, and non-use of technology. However, we know little about how actors misuse or fail to use technology and data, thereby failing to acquire and act upon the knowledge necessary to achieve organizational learning. Leveraging the literature on strategic ignorance, we explore how actors expected to use technology for learning purposes justify their non-engagement with it. Studying an implementation of a DT with the purpose of facilitating organizational learning on basis of provided data in health care, we identify seven ignoring justifications through which the target users of the DT avoided key knowledge acquisition and knowledge-based action activities. These sensemaking behaviors accumulated to a state of collective passivity in relation to the DT. Our conceptualization contributes to and connects theories of organizational learning in the IS literature and strategic ignoring.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"34 3","pages":"Article 100523"},"PeriodicalIF":6.3,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S147177272400023X/pdfft?md5=40f627814d25dff78112a92a34cd69c2&pid=1-s2.0-S147177272400023X-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141324362","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Michael A. Cusumano , Annabelle Gawer , David B. Yoffie , Sarah von Bargen , Kwesi Acquay
{"title":"The impact of platform business models on the valuations of unicorn companies","authors":"Michael A. Cusumano , Annabelle Gawer , David B. Yoffie , Sarah von Bargen , Kwesi Acquay","doi":"10.1016/j.infoandorg.2024.100521","DOIUrl":"10.1016/j.infoandorg.2024.100521","url":null,"abstract":"<div><p>Despite the importance of digital platforms in the global economy, there has been little systematic or quantitative analysis of how investors value platforms and the scope of their business models in private or public markets. This paper seeks to fill this gap in part by analyzing how unicorn valuations are affected by “platformness” (the degree to which a firm incorporates at least some elements of a multisided business model with the potential to generate network effects). We investigated 959 unicorns (private companies valued at $1 billion or more) existing as of December 31, 2021, to assess whether investors placed a higher value on firms in different regions of the world and operating with platform businesses rather than offering only “standalone” products or services. We found that companies with some elements of a platform business model commanded a significantly higher average valuation compared to non-platform companies. These higher average valuations also varied by location: North America 129%, Europe 68%, and Asia-Pacific (APAC) 39%. The geographical variations are likely due to greater investor interest in platform businesses in the United States as well as other characteristics more common among North American unicorn platforms. More than half of the unicorn sample and more than half of platform unicorns originated in North America. We also found that investors paid 34% more for “innovation platforms” (these enable third-party complementary innovations through application programming interfaces) versus “transaction platforms” (these bring together two market sides as in product or service marketplaces, financial exchanges, or social media and messaging websites). Platform unicorns with the potential to generate and exploit global network effects also had approximately 26% higher valuations than platforms limited to non-global network effects.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"34 3","pages":"Article 100521"},"PeriodicalIF":5.7,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141463462","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Bureaucracies in information securing: Transitioning from iron cages to iron shields","authors":"Yaojie Li , Clay Posey , Thomas Stafford","doi":"10.1016/j.infoandorg.2024.100526","DOIUrl":"https://doi.org/10.1016/j.infoandorg.2024.100526","url":null,"abstract":"<div><p>Drawing inspiration from bureaucracy and information security literature, we develop the theory of security bureaucracy—an evolutionary framework that describes how organizations arrive at their information-securing approaches. Within this framework, we describe three general bureaucratic archetypes (i.e., Security Prototype, Security Structure, and Security Superstructure) that emerge from the interplay between control and expertise. We also expound on the phenomenon of security bureaucracy and delineate how organizations can transition from coercive “iron cages” to enabling “iron shields” in information securing. We also use our security establish-enforce-enculturate (3E) evolutionary framework to inform a proposed variance model of security bureaucracy. Our efforts offer significant insights and implications for organizational information security research and practice.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"34 3","pages":"Article 100526"},"PeriodicalIF":5.7,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141438763","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Digital platforms and development: Risks to competition and their regulatory implications in developing countries","authors":"Annabelle Gawer, Carla Bonina","doi":"10.1016/j.infoandorg.2024.100525","DOIUrl":"https://doi.org/10.1016/j.infoandorg.2024.100525","url":null,"abstract":"<div><p>Digital platforms contribute significantly to sustainable development yet pose specific risks to developing countries. Using a World Bank global database of antitrust actions complemented by secondary data, we empirically analyze developing countries' regulatory responses to threats to competition and innovation associated with digital platforms. We ask: (1) Which types of anticompetitive agreements and abuse of dominance practices were associated with various platform types? (2) For mergers, which salient characteristics of the acquiring platform drove the antitrust investigations, and what actions were taken by the enforcement authorities? We find that two types of platforms (transaction and hybrid) give rise to distinct competitive concerns and elicit different responses from enforcement authorities. We then discuss our findings in the broader context of policy responses from developing countries to challenges related to digital platforms. We offer recommendations for policymakers and suggest avenues for future research.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"34 3","pages":"Article 100525"},"PeriodicalIF":5.7,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141541799","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Alexander Stohr , Philipp Ollig , Robert Keller , Alexander Rieger
{"title":"Generative mechanisms of AI implementation: A critical realist perspective on predictive maintenance","authors":"Alexander Stohr , Philipp Ollig , Robert Keller , Alexander Rieger","doi":"10.1016/j.infoandorg.2024.100503","DOIUrl":"https://doi.org/10.1016/j.infoandorg.2024.100503","url":null,"abstract":"<div><p>Artificial intelligence (AI) promises various new opportunities to create and appropriate business value. However, many organizations – especially those in more traditional industries – struggle to seize these opportunities. To unpack the underlying reasons, we investigate how more traditional industries implement predictive maintenance, a promising application of AI in manufacturing organizations. For our analysis, we employ a multiple-case design and adopt a critical realist perspective to identify generative mechanisms of AI implementation. Overall, we find five interdependent mechanisms: experimentation; knowledge building and integration; data; anxiety; and inspiration. Using causal loop diagramming, we flesh out the socio-technical dynamics of these mechanisms and explore the organizational requirements of implementing AI. The resulting topology of generative mechanisms contributes to the research on AI management by offering rich insights into the cause-effect relationships that shape the implementation process. Moreover, it demonstrates how causal loop diagraming can improve the modeling and analysis of generative mechanisms.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"34 2","pages":"Article 100503"},"PeriodicalIF":6.3,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S1471772724000034/pdfft?md5=1be2de8ad628224aa34934e2d4f69c3d&pid=1-s2.0-S1471772724000034-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139914963","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}