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Optimising workplace health programmes using organisational culture: Post-COVID perspectives from managers and workplace health experts from the UK contact centre industry 利用组织文化优化工作场所健康计划：英国联络中心行业经理人和职场健康专家的后 COVID 观点
IF 2.3 2区 管理学
Journal of Industrial Relations Pub Date : 2024-05-21 DOI: 10.1177/00221856241254134
Jillian Manner, Belinda Steffan, Ruth Jepson, Graham Baker
{"title":"Optimising workplace health programmes using organisational culture: Post-COVID perspectives from managers and workplace health experts from the UK contact centre industry","authors":"Jillian Manner, Belinda Steffan, Ruth Jepson, Graham Baker","doi":"10.1177/00221856241254134","DOIUrl":"https://doi.org/10.1177/00221856241254134","url":null,"abstract":"Contact centre workers experience disproportionately low physical activity levels and high sedentary behaviour levels, as well as an increased risk of negative occupational health outcomes such as anxiety and depression. Organisational culture factors such as strict work schedules and pressure to maintain productivity often impede the effectiveness of programmes to reduce these health risks. Despite its significance, organisational culture is often overlooked during the development and implementation of workplace health programmes due to its conceptually complex nature. The COVID-19 pandemic further complicated organisational culture-related associations to workplace health programmes in contact centres. This study investigated how organisational culture influences the existence and effectiveness of workplace health programmes in contact centres and if/how COVID-19 disrupted these associations. Fifteen interviews were conducted with contact centre managers and workplace health experts between February and June 2021. Findings indicate that employee well-being is increasingly being prioritised within contact centres, especially post-pandemic, and that there is a legacy of COVID-19 to learn from the spotlight that was placed on employee well-being during the pandemic to improve workplace conditions for contact centre employees. Further, to maximise effectiveness and support positive organisational culture change, these findings should be considered during well-being programme planning, delivery, implementation and evaluation.","PeriodicalId":47100,"journal":{"name":"Journal of Industrial Relations","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-05-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141114348","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Longitudinal investigation of restructuring, psychosocial safety climate and burnout in Australian universities during COVID-19 2020–2022 2020-2022 年 COVID-19 期间澳大利亚大学结构调整、社会心理安全氛围和职业倦怠纵向调查
IF 2.3 2区 管理学
Journal of Industrial Relations Pub Date : 2024-05-02 DOI: 10.1177/00221856241247577
R. Potter, A. Afsharian, S. Richter, D. Neser, A. Zadow, M. F. Dollard, K. Lushington
{"title":"Longitudinal investigation of restructuring, psychosocial safety climate and burnout in Australian universities during COVID-19 2020–2022","authors":"R. Potter, A. Afsharian, S. Richter, D. Neser, A. Zadow, M. F. Dollard, K. Lushington","doi":"10.1177/00221856241247577","DOIUrl":"https://doi.org/10.1177/00221856241247577","url":null,"abstract":"Australian universities have undergone considerable restructuring within the last few decades such as downsizing, unit amalgamations and adopting new digital work practices. This article draws together industrial relations and organisational psychology literature, exploring restructuring and effects within universities. It presents national data on university restructuring, levels of organisational psychosocial safety climate (PSC), and burnout from 2020 to 2022, from the workers’ perspective. Survey responses were collected across 39 Australian universities at 3 time points: 2020 (n = 2191), 2021 (n = 1731) and 2022 (n = 1373). A large proportion reported ‘high’ levels of restructuring at each data collection phase (2020 = 41%, 2021 = 56% and 2022 = 49%). A multi-level model showed that PSC is an organisational climate predictor of restructuring, and in turn, worker burnout. Hierarchical linear modelling of the longitudinal data revealed significant pathways and a good model fit. Findings suggest that organisations with poor climates for psychological health (i.e. low PSC) are more likely to restructure, which is then associated with higher levels of burnout. Primary-level PSC-focused interventions are needed to prioritise the psychological health of the workforce over persistent productivity concerns, which is the conventional driver of restructuring.","PeriodicalId":47100,"journal":{"name":"Journal of Industrial Relations","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-05-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140833689","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
In Memorium: Commemorating an industrial relation revolutionary. Frances Hayes 8 November 1953–11 December 2023 纪念纪念劳资关系革命家弗朗西斯-海斯 1953 年 11 月 8 日至 2023 年 12 月 11 日
IF 2.3 2区 管理学
Journal of Industrial Relations Pub Date : 2024-05-01 DOI: 10.1177/00221856241248939
{"title":"In Memorium: Commemorating an industrial relation revolutionary. Frances Hayes 8 November 1953–11 December 2023","authors":"","doi":"10.1177/00221856241248939","DOIUrl":"https://doi.org/10.1177/00221856241248939","url":null,"abstract":"","PeriodicalId":47100,"journal":{"name":"Journal of Industrial Relations","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140833685","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Redressing sexual harassment at work: Using pressure, disorganisation and regulatory failure to advance theoretical understanding 纠正工作中的性骚扰：利用压力、无序和监管失灵推进理论理解
IF 2.3 2区 管理学
Journal of Industrial Relations Pub Date : 2024-04-27 DOI: 10.1177/00221856241248353
Angela Knox, Philip Bohle
{"title":"Redressing sexual harassment at work: Using pressure, disorganisation and regulatory failure to advance theoretical understanding","authors":"Angela Knox, Philip Bohle","doi":"10.1177/00221856241248353","DOIUrl":"https://doi.org/10.1177/00221856241248353","url":null,"abstract":"This article focuses on a significant psychosocial hazard – sexual harassment. It advances the existing body of theory on the antecedents of sexual harassment by drawing on the pressure, disorganisation and regulatory failure (PDR) framework. In doing so, it develops hypotheses about how the PDR variables contribute to sexual harassment and proposes a research agenda to empirically test them. An improved understanding of the influence of PDR on sexual harassment will also enable an examination of the effectiveness of recent regulatory changes designed to address this destructive and costly problem in Australia, and highlight areas requiring additional intervention.","PeriodicalId":47100,"journal":{"name":"Journal of Industrial Relations","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140811674","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Resilient or declining? An institutional analysis of employer associations and their implications for companies in the European Union 弹性还是衰退？欧盟雇主协会的制度分析及其对公司的影响
IF 2.3 2区 管理学
Journal of Industrial Relations Pub Date : 2024-04-23 DOI: 10.1177/00221856241248358
Marcial Sánchez-Mosquera, Pablo Gutiérrez González
{"title":"Resilient or declining? An institutional analysis of employer associations and their implications for companies in the European Union","authors":"Marcial Sánchez-Mosquera, Pablo Gutiérrez González","doi":"10.1177/00221856241248358","DOIUrl":"https://doi.org/10.1177/00221856241248358","url":null,"abstract":"Institutional transformations in recent decades have limited the weight and power of collective actors. Notwithstanding this, literature on employer associations (EAs) has argued a resilient performance in terms of affiliation. In this paper, we use comparative institutional analysis to evaluate the actual scope of these associations in terms of membership and the share of workforce employed by their members. Moreover, by utilising a logistic regression approach we delve into the drivers of the choice to join these organisations. Our results show a general decline of EAs, and point to large manufacturing companies as the great reservoirs of affiliation. However, institutional variations across Europe cause significant differences between countries. We thus demonstrate how membership is strongly influenced by the institutional framework, the relevance of the variables related to the provision of collective goods as a counterbalance to trade union activity and adherence to collective bargaining schemes.","PeriodicalId":47100,"journal":{"name":"Journal of Industrial Relations","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140667280","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The triple loss: Young people in Tonga's experience of altered work, education and aspirations in the transnational parenting period 三重损失：汤加年轻人在跨国育儿期间改变工作、教育和愿望的经历
IF 2.3 2区 管理学
Journal of Industrial Relations Pub Date : 2024-04-17 DOI: 10.1177/00221856241246880
Julie I Cunningham
{"title":"The triple loss: Young people in Tonga's experience of altered work, education and aspirations in the transnational parenting period","authors":"Julie I Cunningham","doi":"10.1177/00221856241246880","DOIUrl":"https://doi.org/10.1177/00221856241246880","url":null,"abstract":"There is much still to be learned regarding the outcomes of transnational parenting for young people in labour-sending countries. In particular, a significant knowledge gap exists regarding young people's perspectives on transnational parenting at the time of the parent's absence outside of Central America or Asia. Thus, the purpose of this study is to increase understanding of young people's experience in the under-researched Pacific Islands region by examining: How does a parent's international labour migration impact young people left-behind in Tonga's work, leisure, education and aspirations? A theoretical framework utilising social remittances theory was adopted. Utilising a quick, ethnographic approach, 179 secondary school students participated. This 2017 study included interviews, time diaries, short surveys, focus groups and fieldwork observations to facilitate participant-led accounts of young people's experience of transnational parenting in Tonga. This study provides an important empirical contribution regarding young people in Tonga's experience of transnational parenting. These findings demonstrate that, as a consequence of labour migration schemes that disregard family accompaniment, young people in Tonga are paying a high price, a triple loss, as their right to family is diminished, they are unable to prioritise their education, and migration goals are elevated, all of which inhibit their potential.","PeriodicalId":47100,"journal":{"name":"Journal of Industrial Relations","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140617631","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Book Review: Data and Democracy by Rogers Brishen 书评：罗杰斯-布里申著《数据与民主
IF 2.3 2区 管理学
Journal of Industrial Relations Pub Date : 2024-04-17 DOI: 10.1177/00221856241246895
Deepa Kylasam Iyer, Francis Kuriakose
{"title":"Book Review: Data and Democracy by Rogers Brishen","authors":"Deepa Kylasam Iyer, Francis Kuriakose","doi":"10.1177/00221856241246895","DOIUrl":"https://doi.org/10.1177/00221856241246895","url":null,"abstract":"","PeriodicalId":47100,"journal":{"name":"Journal of Industrial Relations","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140617194","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Push, pull, dance: Approaches to address labour abuse in public health supply chains 推、拉、舞：解决公共卫生供应链中滥用劳动力问题的方法
IF 2.3 2区 管理学
Journal of Industrial Relations Pub Date : 2024-04-13 DOI: 10.1177/00221856241242222
Olga Martin-Ortega, Martina Trusgnach, Cindy Berman
{"title":"Push, pull, dance: Approaches to address labour abuse in public health supply chains","authors":"Olga Martin-Ortega, Martina Trusgnach, Cindy Berman","doi":"10.1177/00221856241242222","DOIUrl":"https://doi.org/10.1177/00221856241242222","url":null,"abstract":"The response to COVID-19 generated an unprecedented global demand for medical equipment and personal protective equipment (PPE). This article explores how states have exercised their leverage and used regulatory tools to address human and labour rights violations, mainly forced labour, when procuring PPE. In particular, it analyses three tools used before and during the COVID-19 pandemic: trade import restrictions, transparency in supply chain regulation and public procurement processes. These tools are explored in relation to three states: the US, the UK and Sweden. This article argues that no single system currently provides a comprehensive and adequate response to human rights abuses in public supply chains, but that a combination of all of them in some form could provide the basis for a more effective and resilient approach – not only during a crisis, but also in the longer term, and may prove more capable to address systemic abuse.","PeriodicalId":47100,"journal":{"name":"Journal of Industrial Relations","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140586148","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Disembedded politics: discourses on Neoliberal Labor Law reforms in Lithuania (2014–2016) 脱嵌政治：关于立陶宛新自由主义劳动法改革的论述（2014-2016 年）
IF 2.3 2区 管理学
Journal of Industrial Relations Pub Date : 2024-04-09 DOI: 10.1177/00221856241241763
Arunas Juska
{"title":"Disembedded politics: discourses on Neoliberal Labor Law reforms in Lithuania (2014–2016)","authors":"Arunas Juska","doi":"10.1177/00221856241241763","DOIUrl":"https://doi.org/10.1177/00221856241241763","url":null,"abstract":"Since regaining its independence in 1991, Lithuania has undergone a process of chaotic privatization in which labor was systematically disempowered, above all, by the targeted erosion of labor rights formally endorsed in the pre-existing Soviet labor code. In the newly legitimized and aggressive pro-business environment of the post-Soviet era, organized labor's residual power was seen as an anachronistic impediment to the power of capital in reshaping society and the economy. This article investigates the political dynamics of disembedded labor law reform in Lithuania, which enabled neoliberal reformers to legislate while disregarding broader societal interests and imposing unilateral changes in labor relations. A content analysis of 852 news media reports on labor law reforms published in 2014–2016 was used to demonstrate how discursive and institutional exclusion and sequencing were employed by the neoliberal government to circumvent the interests of major social and economic groups, resulting in the passage of pro-business legislation. The implications of resorting to disembedded politics in the labor reform process are discussed.","PeriodicalId":47100,"journal":{"name":"Journal of Industrial Relations","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-04-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140586216","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Writing Red Taylorism into management history 将红色泰勒主义写入管理史
IF 2.3 2区 管理学
Journal of Industrial Relations Pub Date : 2024-03-24 DOI: 10.1177/00221856241238611
Chris Nyland
{"title":"Writing Red Taylorism into management history","authors":"Chris Nyland","doi":"10.1177/00221856241238611","DOIUrl":"https://doi.org/10.1177/00221856241238611","url":null,"abstract":"An increasing number of Western scholars are currently arguing that socialist transition theory may provide solutions to industrial relations and management problems that capitalism struggles to resolve. I add to this effort by introducing the debate on whether scientific management could assist the transition from capitalism to socialism that was undertaken in the United States through the first two decades of the 20th century. By so doing, I make two contributions. First, I show that socialist theory has a substantial lineage within management studies from which current progressives might draw lessons. Second, I add to the literature that has problematised the authoritarian depiction of Taylorism that is orthodoxy in the management and industrial relations literature. I do so by showing that a significant body of theorists and practitioners believed scientific management could assist populations to move beyond capitalism. Some welcomed this possibility, while others viewed it as a dire threat, requiring that Taylorism be demonised.","PeriodicalId":47100,"journal":{"name":"Journal of Industrial Relations","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-03-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140385770","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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