Electronic Journal of Information Systems in Developing Countries最新文献

{"title":"Informing sustainable development in education: Identification and actualization of layered IS affordances","authors":"Bjørnar Valbø,&nbsp;Terje Aksel Sanner","doi":"10.1002/isd2.12302","DOIUrl":"10.1002/isd2.12302","url":null,"abstract":"<p>This paper reports from a qualitative case study in the Gambian education sector. The study applies an affordance perspective to the ongoing strengthening of the national education management information system. Our analysis distinguishes between micro-level technology-use affordances (e.g., civil servants using IT for data capture and reporting), meso-level information system (IS) affordances (e.g., data-driven decision making at the organizational level), and macro-level affordances, which include policy interventions to ensure the attainment of education sector goals. The contribution of the paper is twofold. First, the paper introduces a stepwise framework for IS affordance identification in terms of granularity levels (micro, meso and macro). Second, the paper outlines how use of IT at the micro-level allows for the actualization of meso-level IS affordances, which in turn serve as a foundation for the articulation of higher-level interventions. Far too often, ICT for development (ICT4D) projects focus on putting technology in the hands of users with the assumption that “better data” will drive development. The significant work involved in identifying and actualizing meso-level IS affordances is often not explicated and recognized in related plans and budgets. By highlighting meso-level IS affordance actualizations, the paper explicates the link between public sector IT adoption and use and intended societal-level impact, which remains a key policy and research concern.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 2","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-09-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/isd2.12302","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135437606","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Why do people use telecentres in the age of mobile technologies? Answers from Malawi","authors":"Sellina Khumbo Kapondera,&nbsp;Jim Mtambo","doi":"10.1002/isd2.12303","DOIUrl":"10.1002/isd2.12303","url":null,"abstract":"<p>Telecentres provide access to Information and Communication Technonology (ICT) services to disadvantaged communities. With the coming of mobile technologies such as smartphones, some services that telecentres provide such as internet can easily be accessed through mobile technologies. This, therefore, questions the relevance of telecentres in the age of mobile technologies. Two main questions exist: are telecentres still relevant? If yes, why do people still use telecentres in the age of mobile technologies? This paper aims at answering these questions. It also discusses the challenges that users face in using telecentres. Qualitative data were collected from telecentre users and managers of two telecentres in Malawi through focus groups and interviews. Gioia methodology was used to analyze the data. The study reveals four main reasons why people still patronize telecentres: (i) to socialize with fellow users; and (ii) that it is cheaper to access services in the telecentre as compared to using smartphones for the same services; (iii) telecentres provide services compatible with users' needs such as library services and computers; (iv) and to attain ICT skills some of which are applied in using smartphones. However, users face numerous challenges such as limited space within telecentres and unreliable power. The study is valuable as it provides insights into why governments should continue investing in telecentres. It also comes at a right time when the government of Malawi plans to abandon the community telecentre model to adopt the school managed model that may limit the number of users thereby limiting the benefits of telecentres in the presence of mobile technologies.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 2","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134970716","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Reducing the spread of COVID-19 in road traffic control in Cameroon based on ICT","authors":"Alo'o Ghislain Abessolo,&nbsp;Daniel Georges Olle Olle,&nbsp;Flavien Serge Mani Onana,&nbsp;Ebot Ebot Enaw,&nbsp;Atsa Etoundi Roger","doi":"10.1002/isd2.12298","DOIUrl":"10.1002/isd2.12298","url":null,"abstract":"<p>The coronavirus outbreak was declared a pandemic in 2019, a once-in-a-lifetime event that tested the limits of humanity. The number 2019 is a memorable year that the entire humanity will hardly forget as the world had fitted against this virus. The pandemic has so far changed the habits of people all over the world. The World Health Organization (WHO) has defined a list of barrier measures that have been implemented and are still effective in several countries. Among these measures, social distancing remains the most important. It requires people to avoid physical contact and not to exchange possessions. However, during road checks in Cameroon, police officers usually check passengers by asking them to show their national identity card. After receiving the ID card, a police officer checks the information on the card and returns it to the holder at the end of the check. This process goes beyond the new regulation and contributes to the spread of the Covid'19 virus. This paper considers this issue as an engineering problem and proposes a new approach based on Information and Communication Technology (ICT) to carry out the road traffic control activities. An automatic control system is proposed. It has two main functionalities namely the positioning subsystem and the Data collection subsystem. The positioning subsystem allows the road traffic controller in defining the right position where he/she should stand to collect information from passengers while the data collection subsystem collects data from the ID card presented by each passenger in the car. This approach was tested at police checkpoints on the Douala-Yaoundé road in Cameroon and the results showed a reduction in COVID-19 cases related to document handling between police and passengers/drivers.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 2","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127248482","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"User-generated content and micro-celebrity posts encourage Generation Z consumers to search social media for online purchase: A study on Dhaka City, Bangladesh","authors":"Sabakun Naher Shetu","doi":"10.1002/isd2.12300","DOIUrl":"10.1002/isd2.12300","url":null,"abstract":"<p>This study aims to examine the impact of user-generated content (UGC) and micro-celebrity posts on Generation Z consumers' online purchasing behavior. The role of search intent as a mediator is examined. The stimulus–organism–response (SOR) theory included in it has not yet been widely found in Bangladesh's existent study literature that examines Generation Z consumers' preferences regarding their online buying behavior. Using a cross-sectional study approach, the primary data were collected via a self-administered questionnaire. The population consisted of members of Generation Z in the city of Dhaka, Bangladesh. Systematic random sampling was used to select participants from six universities in Dhaka for the study involving Generation Z. Besides, non-probability sampling techniques, convenience sampling, were used to acquire the primary data. A total of 565 samples were collected using a standardized questionnaire. Direct and indirect analyses of the expected linkages revealed considerable correlations between user-generated content (UGC), micro-celebrity posts, intention to search, and online purchase behavior. The investigation's findings demonstrated the mediational relationship between users' search intentions and other constructs. Significant contributions have been made to the theory of online buying behavior decision-making and the social media marketing strategies that should be used.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 2","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123499141","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Exploring the factors influencing Mobile-based Ubiquitous System adoption in the Bangladesh RMG sector: A view through DOI and TOE","authors":"Taimur Ahad,&nbsp;Peter Busch","doi":"10.1002/isd2.12291","DOIUrl":"10.1002/isd2.12291","url":null,"abstract":"<p>Relatively little is known about micro- and macro-level determinants of mobile phone ubiquitous system (MbUS) adoption by the manufacturing industry, such as is the case with the ready-made garment (RMG) industry in Bangladesh. This research closes this gap, by presenting the adoption factors of MbUS in RMGs through applying the Rogers' Diffusion of Innovation theory and technology, organization, environment framework, to explore individual, technological, organizational, and environmental determinants of MbUS adoption. The study also reports on critical country level-factors, organizational success factors and obstacles in MbUS adoption in RMGs. A qualitative method using interviews with the ready-made garment (RMG) factory owners, managers, employees, and IT experts, suggests technological readiness, easily understandable MbUS technology, RMG capability, government intervention, and a supportive regulatory environment, were found to be macro-level determinants of successful MbUS adoption. A survey was also conducted to explore the micro-level customer-centric factors, which found the relative advantages of MbUS, cost, the age of user's (<i>p</i> &lt; 0.000), and influence on intention to use MbUS. This paper also identifies MbUS as a technical solution for time-critical information in RMGs, the competitive environment of RMGs, empowerment opportunities and countrywide demands to improve the RMG situation, are important adoption factors of MbUS rarely identified in prior literature. The findings will be of value to RMGs, government, and MbUS developers, to accelerate development of MbUS in Bangladesh. Furthermore, the findings have implications for other developing countries by improving the capacity of RMGs, while realizing their own development goals through mobile technologies.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/isd2.12291","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124624107","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Enhancing banking performance through dynamic digital transformation capabilities and governance, risk management, and compliance: Insights from the Indonesian context","authors":"Abdurrahman Abdurrahman,&nbsp;Aurik Gustomo,&nbsp;Eko Agus Prasetio","doi":"10.1002/isd2.12299","DOIUrl":"10.1002/isd2.12299","url":null,"abstract":"<p>Digital transformation (DT) is a crucial strategic initiative for organizations to rectify output, adapt, and keep up with the digital economy. Dynamic capability (DC) is a widely-used model for managing opportunities and risks from digital transformation. However, there is a lack of research examining the measurement and relationship between the primary activities of dynamic capability and DT, especially within the banking sector. Acknowledging the importance of DC, we propose this research which emphasizes the significance of sensing, seizing, and transforming aptitudes in promoting DT and improving banking performance. Within this study, we specifically investigate the role of governance, risk management, and compliance (GRC) factors. By utilizing structured equation modeling (SEM) and analyzing data from 322 respondents representing 45 banks in Indonesia, our empirical findings demonstrate that all three DC activities have a significant influence on DT, in which sensing activity has the biggest impact, followed by transforming and seizing. Furthermore, we reveal that DT acts as an intermediary between DC activities and banking performance, and GRC factors further enhance the impact of DT on organizational performance. Our research offers valuable insights to assist banks in prioritizing essential capabilities, including GRC, to enhance overall performance through dynamic digital transformation capabilities.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 2","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115419972","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Why do Open Government Data initiatives fail in developing countries? A root cause analysis of the most prevalent barriers and problems","authors":"Charalampos Alexopoulos,&nbsp;Stuti Saxena,&nbsp;Marijn Janssen,&nbsp;Nina Rizun,&nbsp;Martin Lnenicka,&nbsp;Ricardo Matheus","doi":"10.1002/isd2.12297","DOIUrl":"10.1002/isd2.12297","url":null,"abstract":"<p>Open government data (OGD) include the provision of government data, which have so far been reserved for the provision of public utilities and services, wherein different stakeholders may create value out of the same source. Recently, OGD initiatives around the world have dampened or were found to be inadequate for one or other reasons. The present study seeks to underline the root causes behind these inadequate or stalled initiatives with a specific focus on the developing countries. This article undertakes a literature review of the most significant studies in this area, followed by a root cause analysis wherein the database across Scopus and Web of Science has been explored with the set inclusion and exclusion criteria being set in line with the research focusing on the hinderances and bottlenecks behind the failure of OGD initiatives (<i>n</i> ~ 15), thus not only summarizing what has been revealed in previous studies but also identifying these “root-cause” relationships, which are responsible for the stalled OGD projects. A deep understanding of the literature on OGD shows that research of OGD barriers repeat each other. The results show that the main root causes include politico-administrative, social, technological, legal and organizational (inter- and intra) dimensions including aspects like state of the economy, infrastructural issues, the tendency to copy the OGD initiative without need to institutionalize the same, and so forth. Whereas a number of studies are available covering the barriers in the roll-out and implementation of OGD initiatives, the root causes behind the existence of these barriers have not been identified so far-the present study seeks to plug this gap. Besides being a contribution to the extant OGD literature in general, the study seeks to leave academic and practical implications for furthering up deliberations and discussions on the OGD themes with specific impetus upon the cause analysis of the failure in OGD initiatives and the manner in which the same may be corrected or preempted.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 2","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120880070","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The role of open government data and information and communication technology in meeting the employment-related information needs of unemployed South African youth","authors":"Vincent Mwendwa Masavah,&nbsp;Ronell van der Merwe,&nbsp;Judy van Biljon","doi":"10.1002/isd2.12292","DOIUrl":"10.1002/isd2.12292","url":null,"abstract":"<p>Open government data (OGD) and information and communication technologies (ICT) are potential enablers in meeting information needs related to finding employment opportunities, but there is little evidence-based theorization to guide this enablement and avoid the barriers that hinder its use. The potential economic contribution of OGD has been researched in depth, but the potential of OGD for human development, specifically in developing countries, has not been theorized substantially. Therefore, this study aimed to investigate “how the role of ICT and OGD in meeting the employment-related information needs of unemployed South African youth can be understood better by the application of the Choice Framework”. The Choice Framework is Kleine's analytical tool for investigating ICTs for development toward a contextualized understanding of the relationships among the framework's elements, namely structure, agency, the dimension of choice and development outcomes. The research design was a single, exploratory case study; the data was collected in Alexandra Township of the Gauteng Province in South Africa using semi-structured interviews. Data was collected from 34 participants (between the ages of 18 and 35) who were looking for employment. The data was analyzed thematically and then unpacked in terms of the constructors of the Choice Framework. The findings show that most participants had access to ICT but limited awareness of OGD, and several challenges in using OGD for finding employment-related information were identified. The findings provide a theory-based contextual understanding of the research space, including the challenges and recommendations for overcoming said challenges of finding information on employment opportunities.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-08-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/isd2.12292","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130161398","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Data governance for wicked problems: A case from the Thai health system","authors":"Panom Gunawong","doi":"10.1002/isd2.12296","DOIUrl":"10.1002/isd2.12296","url":null,"abstract":"<p>This study examined how data governance practices in multi-agency organizations manifest while trying to solve a wicked problem. This study adopted the data governance framework to analyze the Working Group that is responsible for opium addiction and treatment projects in Thailand. This framework comprises five decision domains of data: data principles, data quality, metadata, data access, and data lifecycle. The results showed that the Working Group did not have strong data principles among the relevant agencies and faced local obstacles. This led to uncertainty in the other four areas. It demonstrated, however, some effective outcomes by improvising its specific approach, which considers the relationships between various stakeholders in their dynamic adaptations within the overall data governance process. The Working Group practiced localized framework strategies, which consisted of eight approaches: data consensus in the knowledge network, strong structure, information integrity and cultural awareness, flexibility of organizational integration, dynamic adjustment process, effective information sharing, unlocking stagnations, and data governance cycles. All these strategic approaches compensated for the low performance of the current universal data governance framework.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-08-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115586784","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A smartphone-based surveillance system for acute flaccid paralysis: A technology frames perspective","authors":"Bashir Mohammed Mustapha,&nbsp;Samuel C. Avemaria Utulu,&nbsp;Jennifer A. Tyndall","doi":"10.1002/isd2.12295","DOIUrl":"10.1002/isd2.12295","url":null,"abstract":"<p>There is a consensus in the information systems (IS) discipline that conflicting views among those implementing IS could result in critical implementation challenges. Prior studies on implementing smartphone-based disease surveillance systems highlight the emergence of diverse perceptions of the system among stakeholder groups. It is argued that these various perceptions play a role in achieving the project's objectives, particularly when there is a strong incongruence. This study examines key stakeholders' interpretations of a smartphone-based acute flaccid paralysis (AFP) surveillance system and how these interpretations have influenced the resulting outcomes. We adopt a qualitative interpretive case study method with theoretical underpinnings of technological frames (TF). The findings were drawn from observations, and semi-structured interviews with project managers (PMs), community health workers (CHWs), informants (CHIs), and disease surveillance and notification officers (DSNOs) in Kano and Adamawa states northern Nigeria. Our findings reveal that training, implementation context, and technical infrastructure use socially shape the smartphone-based AFP surveillance project. The results also illustrated how TF evolve. We present a model that explains the relationship between these factors and recommendations to manage conflicting views among stakeholder groups.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-08-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115462952","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}