Journal of Internet Commerce最新文献_第9页

“Price Tag” of Risk of Using E-Payment Service 使用电子支付服务风险的“价签”

IF 4.3

Journal of Internet Commerce Pub Date : 2020-03-20 DOI: 10.1080/15332861.2020.1742482

Kevin K. W. Ho, E. See-To, Dickson K. W. Chiu

引用次数: 10

Reconceptualizing Determinants of Consumer Attitudes Toward Social Commerce Sites 重新定义消费者对社交商务网站态度的决定因素

IF 4.3

Journal of Internet Commerce Pub Date : 2020-03-18 DOI: 10.1080/15332861.2020.1740962

Barney G. Pacheco, Rhonda Jaipaul-O’Garro

{"title":"Reconceptualizing Determinants of Consumer Attitudes Toward Social Commerce Sites","authors":"Barney G. Pacheco, Rhonda Jaipaul-O’Garro","doi":"10.1080/15332861.2020.1740962","DOIUrl":"https://doi.org/10.1080/15332861.2020.1740962","url":null,"abstract":"Abstract With rising ownership of internet-enabled devices, consumers are increasingly relying on information derived from social media to guide their purchase decisions. Businesses, in response, are more aggressively utilizing social networking sites (SNS) such as Facebook to promote their products and interact with customers. However, uncertainties still exist about the optimal way to design and leverage social commerce sites. This study develops and tests a theoretical model to understand how various antecedents of human-to-human interactivity on social networking sites (content source, content type, and posting frequency), influence perceived social presence and subsequently affects consumer attitudes to the site. This study also examines perceived usefulness of the SNS and perceived product risk as critical mediators of social presence’s effect on attitudes to the social networking site. The proposed conceptual model offers both theoretical insight and practical guidance to marketers by establishing the role of social interaction in effective digital marketing communications.","PeriodicalId":46488,"journal":{"name":"Journal of Internet Commerce","volume":"19 1","pages":"192 - 211"},"PeriodicalIF":4.3,"publicationDate":"2020-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15332861.2020.1740962","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48689215","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Increasing Customer Trust Towards Mobile Commerce in a Multicultural Society: A Case of Qatar 在多元文化社会中增加消费者对移动商务的信任:以卡塔尔为例

IF 4.3

Journal of Internet Commerce Pub Date : 2020-01-02 DOI: 10.1080/15332861.2019.1695179

Eiman Al-Khalaf, Pilsung Choe

引用次数: 29

The Effect of Influencer Marketing on Consumers’ Brand Admiration and Online Purchase Intentions: An Emerging Market Perspective 网红营销对消费者品牌崇拜和在线购买意愿的影响:一个新兴市场视角

IF 4.3

Journal of Internet Commerce Pub Date : 2020-01-02 DOI: 10.1080/15332861.2019.1700741

Jay Trivedi, R. Sama

引用次数: 114

Determinants and Impact of Online Reviews on Product Satisfaction 在线评论对产品满意度的决定因素和影响

IF 4.3

Journal of Internet Commerce Pub Date : 2020-01-02 DOI: 10.1080/15332861.2019.1672135

Chuleeporn Changchit, Tim Klaus

引用次数: 16

Use of Social Networking Sites by SMEs to Engage With Their Customers: A Developing Country Perspective 中小企业利用社交网站与客户互动：发展中国家视角

IF 4.3

Journal of Internet Commerce Pub Date : 2020-01-02 DOI: 10.1080/15332861.2019.1695180

Shavneet Sharma, Gurmeet Singh, A. Aiyub

引用次数: 30

Examining the Antecedents and Consequences of Customers’ Trust Toward Mobile Retail Apps in India 研究印度客户对移动零售应用程序信任的前因和后果

IF 4.3

Journal of Internet Commerce Pub Date : 2020-01-02 DOI: 10.1080/15332861.2019.1686333

A. Kaushik, G. Mohan, Vikas Kumar

{"title":"Examining the Antecedents and Consequences of Customers’ Trust Toward Mobile Retail Apps in India","authors":"A. Kaushik, G. Mohan, Vikas Kumar","doi":"10.1080/15332861.2019.1686333","DOIUrl":"https://doi.org/10.1080/15332861.2019.1686333","url":null,"abstract":"Abstract Mobile applications, commonly called ‘apps’, have become all-pervading nowadays, reducing considerably manual Labor and the time required to complete a transaction. However, despite this convenience, their acceptance and adoption across the social spectrum is low. The authors proposed and tested a model consisting of various antecedents of trust related to (i) the consumer (his/her previous experience and propensity to adopt); (ii) apps (their perceived usefulness, ease of use, and quality); (iii) finally, the organization itself (its reputation and offline presence). Data from 567 respondents using such apps were gathered and examined through structural equation modeling (SEM) techniques. The results confirmed that all the above antecedents (except the consumers’ propensity to adopt) significantly affect their trust toward retail apps. There is also a direct and significant influence of perceived trust and risk predicting the consumer’s attitude, and intention toward mobile retail apps. Based on the understanding and insights culled from this study, retail organizations (having their respective apps), their associate service providers, and policy makers at large, would be able to form relevant strategies and policies, which in turn would enhance the adoption of mobile apps in India.","PeriodicalId":46488,"journal":{"name":"Journal of Internet Commerce","volume":"19 1","pages":"1 - 31"},"PeriodicalIF":4.3,"publicationDate":"2020-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15332861.2019.1686333","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42379265","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 34

The Consistency of Trust-Sales Relationship in Latin American E-Commerce 拉丁美洲电子商务中信任-销售关系的一致性

IF 4.3

Journal of Internet Commerce Pub Date : 2019-11-01 DOI: 10.1080/15332861.2021.1975426

Henry Laverde-Rojas, C. A. Martínez, O. Camargo, Gustavo Rojas-Matute, Marithza Sandoval-Escobar, J.C. Correa

引用次数: 1

Do Personality Traits and Shopping Motivations Affect Social Commerce Adoption Intentions? Evidence from an Emerging Market 个性特征和购物动机会影响社交商务的采用意图吗?来自新兴市场的证据

IF 4.3

Journal of Internet Commerce Pub Date : 2019-09-30 DOI: 10.1080/15332861.2019.1668659

G. Aydin

{"title":"Do Personality Traits and Shopping Motivations Affect Social Commerce Adoption Intentions? Evidence from an Emerging Market","authors":"G. Aydin","doi":"10.1080/15332861.2019.1668659","DOIUrl":"https://doi.org/10.1080/15332861.2019.1668659","url":null,"abstract":"Abstract Social commerce has become a hot topic since the beginning of Web 2.0 era; however, relevant research is scarce in emerging economies. This study aims to fill this research gap and answer the main research question of “what type of relevant personality traits and shopping motivations affect social commerce adoption intentions”. The research model was developed upon personality traits (openness to experience, need for uniqueness and buying impulsiveness) that are deemed to be relevant to online shopping and social media use. An online questionnaire was conducted on social media users. A total of 269 valid questionnaires were analyzed via structural equation modeling to test for the proposed relationships, majority of which emerged as non-linear. The findings highlight the significance of socialization motives in addition to utilitarian and hedonic shopping motives on social commerce adoption intentions. Openness to experience emerged as a significant trait that has an indirect effect on social commerce adoption intentions. Age and education materialized as significant demographics influencing shopping motivations in a social commerce setting.","PeriodicalId":46488,"journal":{"name":"Journal of Internet Commerce","volume":"18 1","pages":"428 - 467"},"PeriodicalIF":4.3,"publicationDate":"2019-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15332861.2019.1668659","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42814550","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 33

The Moderating Role of Website Familiarity in the Relationships Between e-Service Quality, e-Satisfaction and e-Loyalty 网站熟悉度在电子服务质量、电子满意度和电子忠诚关系中的调节作用

IF 4.3

Journal of Internet Commerce Pub Date : 2019-09-27 DOI: 10.1080/15332861.2019.1668658

Bahar Kaya, Elaheh Behravesh, A. Abubakar, Omer Sami Kaya, Carlos Orús

引用次数: 92