Journal of Internet Commerce最新文献_第9页

Examining the Role of Social Networking Fatigue toward Discontinuance Intention: The Multigroup Effects of Gender and Age 社交网络疲劳对离职意向的影响:性别和年龄的多群体效应

IF 4.3

Journal of Internet Commerce Pub Date : 2020-04-02 DOI: 10.1080/15332861.2019.1698265

Kishalay Adhikari, R. Panda

引用次数: 17

Beyond Browsing: Motivations for Experiential Browsing and Goal-Directed Shopping Intentions on Social Commerce Websites 超越浏览：社交商务网站上体验式浏览的动机和目标导向的购物意图

IF 4.3

Journal of Internet Commerce Pub Date : 2020-04-02 DOI: 10.1080/15332861.2020.1747219

Hsiu-Chia Ko

{"title":"Beyond Browsing: Motivations for Experiential Browsing and Goal-Directed Shopping Intentions on Social Commerce Websites","authors":"Hsiu-Chia Ko","doi":"10.1080/15332861.2020.1747219","DOIUrl":"https://doi.org/10.1080/15332861.2020.1747219","url":null,"abstract":"Abstract This study investigated motivations and potential influence paths driving experiential browsing and goal-directed shopping intentions coexisting on social commerce (s-commerce) websites based on the model of goal-directed behavior (MGB). Surveys and research model tests were conducted using SmartPLS. Results revealed that users have more substantial social and hedonic motivations and social desire than utilitarian motivation for using s-commerce websites, which can lead to a higher experiential browsing intention. However, goal-directed shopping intentions of users can only be boosted using utilitarian motivation through the mediation of attitude toward s-commerce or commercial desire. Moreover, the results revealed the critical role of user attitude toward s-commerce compared with that of user desires in both experiential browsing and goal-directed shopping intentions. This study is the first in which the MGB was extended to explore the influence paths driving experiential browsing and goal-directed shopping intentions in the s-commerce context by simultaneously considering the mediating roles of desire and attitude. The empirical results of this study can be utilized by companies and s-commerce websites to develop effective strategies for strengthening user motivation to use s-commerce websites, which can enhance their shopping and browsing intentions.","PeriodicalId":46488,"journal":{"name":"Journal of Internet Commerce","volume":null,"pages":null},"PeriodicalIF":4.3,"publicationDate":"2020-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15332861.2020.1747219","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42500769","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 14

Online Product Review Impact: The Relative Effects of Review Credibility and Review Relevance 在线产品评论影响:评论可信度和评论相关性的相对效应

IF 4.3

Journal of Internet Commerce Pub Date : 2020-04-02 DOI: 10.1080/15332861.2019.1700740

A. Mumuni, Kelley O'Reilly, Amy MacMillan, Sc Cowley, Brett M. Kelley

{"title":"Online Product Review Impact: The Relative Effects of Review Credibility and Review Relevance","authors":"A. Mumuni, Kelley O'Reilly, Amy MacMillan, Sc Cowley, Brett M. Kelley","doi":"10.1080/15332861.2019.1700740","DOIUrl":"https://doi.org/10.1080/15332861.2019.1700740","url":null,"abstract":"Abstract This study conceptualizes, operationalizes, and identifies the drivers of online product review (OPR) relevance and examines its relative effect on OPR impact compared to review credibility. In contrast to previous studies, this study is the first to conceptualize review credibility as a distinct construct from reviewer expertise and trustworthiness comprising a cognitive-affective dimension (perceptions) and a behavioral dimension (likelihood to act). Results show that review relevance contributes significantly to explaining OPR impact and that review relevance and review credibility (drivers of OPR impact) provide a significantly better fit to the empirical data than review credibility alone. In fact, review relevance is almost an equally strong driver of OPR impact as review credibility. However, the relationships between review credibility and its two hypothesized drivers—reviewer trustworthiness and reviewer expertise—are mixed. While a significant positive relationship is found between credibility and trustworthiness, as expected, a significant negative relationship is found between credibility and expertise.","PeriodicalId":46488,"journal":{"name":"Journal of Internet Commerce","volume":null,"pages":null},"PeriodicalIF":4.3,"publicationDate":"2020-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15332861.2019.1700740","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46010018","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 18

“Price Tag” of Risk of Using E-Payment Service 使用电子支付服务风险的“价签”

IF 4.3

Journal of Internet Commerce Pub Date : 2020-03-20 DOI: 10.1080/15332861.2020.1742482

Kevin K. W. Ho, E. See-To, Dickson K. W. Chiu

引用次数: 10

Reconceptualizing Determinants of Consumer Attitudes Toward Social Commerce Sites 重新定义消费者对社交商务网站态度的决定因素

IF 4.3

Journal of Internet Commerce Pub Date : 2020-03-18 DOI: 10.1080/15332861.2020.1740962

Barney G. Pacheco, Rhonda Jaipaul-O’Garro

{"title":"Reconceptualizing Determinants of Consumer Attitudes Toward Social Commerce Sites","authors":"Barney G. Pacheco, Rhonda Jaipaul-O’Garro","doi":"10.1080/15332861.2020.1740962","DOIUrl":"https://doi.org/10.1080/15332861.2020.1740962","url":null,"abstract":"Abstract With rising ownership of internet-enabled devices, consumers are increasingly relying on information derived from social media to guide their purchase decisions. Businesses, in response, are more aggressively utilizing social networking sites (SNS) such as Facebook to promote their products and interact with customers. However, uncertainties still exist about the optimal way to design and leverage social commerce sites. This study develops and tests a theoretical model to understand how various antecedents of human-to-human interactivity on social networking sites (content source, content type, and posting frequency), influence perceived social presence and subsequently affects consumer attitudes to the site. This study also examines perceived usefulness of the SNS and perceived product risk as critical mediators of social presence’s effect on attitudes to the social networking site. The proposed conceptual model offers both theoretical insight and practical guidance to marketers by establishing the role of social interaction in effective digital marketing communications.","PeriodicalId":46488,"journal":{"name":"Journal of Internet Commerce","volume":null,"pages":null},"PeriodicalIF":4.3,"publicationDate":"2020-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15332861.2020.1740962","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48689215","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Increasing Customer Trust Towards Mobile Commerce in a Multicultural Society: A Case of Qatar 在多元文化社会中增加消费者对移动商务的信任:以卡塔尔为例

IF 4.3

Journal of Internet Commerce Pub Date : 2020-01-02 DOI: 10.1080/15332861.2019.1695179

Eiman Al-Khalaf, Pilsung Choe

引用次数: 29

The Effect of Influencer Marketing on Consumers’ Brand Admiration and Online Purchase Intentions: An Emerging Market Perspective 网红营销对消费者品牌崇拜和在线购买意愿的影响:一个新兴市场视角

IF 4.3

Journal of Internet Commerce Pub Date : 2020-01-02 DOI: 10.1080/15332861.2019.1700741

Jay Trivedi, R. Sama

引用次数: 114

Determinants and Impact of Online Reviews on Product Satisfaction 在线评论对产品满意度的决定因素和影响

IF 4.3

Journal of Internet Commerce Pub Date : 2020-01-02 DOI: 10.1080/15332861.2019.1672135

Chuleeporn Changchit, Tim Klaus

引用次数: 16

Use of Social Networking Sites by SMEs to Engage With Their Customers: A Developing Country Perspective 中小企业利用社交网站与客户互动：发展中国家视角

IF 4.3

Journal of Internet Commerce Pub Date : 2020-01-02 DOI: 10.1080/15332861.2019.1695180

Shavneet Sharma, Gurmeet Singh, A. Aiyub

引用次数: 30

Examining the Antecedents and Consequences of Customers’ Trust Toward Mobile Retail Apps in India 研究印度客户对移动零售应用程序信任的前因和后果

IF 4.3

Journal of Internet Commerce Pub Date : 2020-01-02 DOI: 10.1080/15332861.2019.1686333

A. Kaushik, G. Mohan, Vikas Kumar

{"title":"Examining the Antecedents and Consequences of Customers’ Trust Toward Mobile Retail Apps in India","authors":"A. Kaushik, G. Mohan, Vikas Kumar","doi":"10.1080/15332861.2019.1686333","DOIUrl":"https://doi.org/10.1080/15332861.2019.1686333","url":null,"abstract":"Abstract Mobile applications, commonly called ‘apps’, have become all-pervading nowadays, reducing considerably manual Labor and the time required to complete a transaction. However, despite this convenience, their acceptance and adoption across the social spectrum is low. The authors proposed and tested a model consisting of various antecedents of trust related to (i) the consumer (his/her previous experience and propensity to adopt); (ii) apps (their perceived usefulness, ease of use, and quality); (iii) finally, the organization itself (its reputation and offline presence). Data from 567 respondents using such apps were gathered and examined through structural equation modeling (SEM) techniques. The results confirmed that all the above antecedents (except the consumers’ propensity to adopt) significantly affect their trust toward retail apps. There is also a direct and significant influence of perceived trust and risk predicting the consumer’s attitude, and intention toward mobile retail apps. Based on the understanding and insights culled from this study, retail organizations (having their respective apps), their associate service providers, and policy makers at large, would be able to form relevant strategies and policies, which in turn would enhance the adoption of mobile apps in India.","PeriodicalId":46488,"journal":{"name":"Journal of Internet Commerce","volume":null,"pages":null},"PeriodicalIF":4.3,"publicationDate":"2020-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15332861.2019.1686333","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42379265","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 34